Brochure-Bird

2020
Education Society for Travel & Tourism 2023

Course: Foundation in Travel and Tourism Diploma (IATA Foundation)

Eligibility: 10+2

Duration: Recommended 177 hrs. (Coaching) + self-study

Introduction

The Foundation course is the first of the three levels. The travel and tourism industry sees the role
of the travel professional as a more sales and consultancy-oriented one, providing high product
knowledge, accuracy, excellent customer service skills, and creativity or out-of-the-box thinking.
Travel industry analysts and expert believe that these new roles provide new opportunities. This
training program reflects these changes and opportunities and will assist you in preparing
yourself for a successful career as an international in a dynamic and exciting industry

The value of an IATA qualification

 Industry’s leader of international travel professional training

 Worldwide recognition and acceptance
 A high standard of training and a reliable brand
 Key to upgrade your professional competence or to start a career in the industry

Learning Outcomes upon completing the course the students will;

 Advise customers on passport and visa requirements, as well as on travel insurance

options
 Promote services and facilities available to airline passengers during their travel
 Interpret standard industry codes to plan and reserve travel itineraries
 Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
 Provide good customer service and retain customer loyalty
 Use the Global Distribution System to make and maintain reservations and issue travel
documents

This course is recommended for:

 Students interested in learning Travel and Tourism

 Travel agents
 Airline reservation agents
 Tour operators
 Call center agents
 Sales and marketing staff of travel agency

Bird Academy (Bird Education Society for Travel &Tourism), L-40, Connaught circus, New Delhi – 110 001 Indi
Tel: +911143527843/43527845 , E-mail: bestt@bird.in Website: www.birdacademy.in
Brochure-Bird
2020
Education Society for Travel & Tourism 2023

As this course is updated regularly, it will prove useful to fresher’s and to persons already working in the
industry who wishes to update their knowledge of air fares and ticketing and general knowledge of travel
and tourism industry

Modules

 Module 1: The Travel and Tourism Industry and the Travel Professional
 Module 2: Geography in Travel Planning
 Module 3: Travel Formalities
 Module 4: Air Transport Essentials
 Module 5: Land Transport: Introduction to Passenger Rail
 Module 6: Land Transport: Car & Camper
 Module 7: Hotels Products and Services
 Module 8: Water Transport: Ferries and Cruise
 Module 9: Tour Packages
 Module 10: Serving the Travel Customer
 Module 11: Electronic Booking Tools
 Module 12: Fundamentals in Air Fares and Ticketing
 Module 13: Technology in Travel : Distribution and Airline Retailing with NDC

Bird Academy (Bird Education Society for Travel &Tourism), L-40, Connaught circus, New Delhi – 110 001 Indi
Tel: +911143527843/43527845 , E-mail: bestt@bird.in Website: www.birdacademy.in