Docu53775 VNX Family Monitoring and Reporting 2.0 User Guide

EMC®
VNX Family Monitoring and

Reporting
Version 2.0
User Guide
P/N 300-014-420
06
Copyright © 2014 EMC Corporation. All rights reserved. Published in the USA.
Published May 2014
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For the most up-to-date regulatory document for your product line, go to EMC Online Support
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2 EMC VNX Family Monitoring and Reporting 2.0 User Guide

Contents
Preface
Chapter 1 Introduction
Summary of VNX Family Monitoring and Reporting ........................................ 8
Dashboards and Reports......................................................................... 9
Database and Analytics......................................................................... 10
Administration ...................................................................................... 10
Architectural Overview ................................................................................ 10
Chapter 2 Installing
Environment and system requirements ....................................................... 12
Host system requirements..................................................................... 12
Browser Requirements .......................................................................... 12
Supported Platforms ............................................................................. 12
Windows Installation................................................................................... 13
Linux Installation ........................................................................................ 13
Configuring the user process limits for Linux ............................................... 14
System start................................................................................................ 15
Uninstalling ................................................................................................ 16
Upgrading................................................................................................... 16
Version 1.x to 2.x .................................................................................. 16
Version 1.x to 1.x and 2.x to 2.x ............................................................ 17
Chapter 3 Administration tasks

About Home Page ....................................................................................... 20
Managing licenses ...................................................................................... 21
Managing User Accounts............................................................................. 22
Viewing Storage Systems ............................................................................ 23
Adding/Editing a System............................................................................. 23
Registered Systems Page ...................................................................... 24
Configuring Mail.......................................................................................... 24
Alerting....................................................................................................... 25
Data Enrichment ......................................................................................... 28
Chargeback........................................................................................... 28
Backing up your system .............................................................................. 32
Backing up the database....................................................................... 32
Backing up the configuration files ......................................................... 32
Retention parameters.................................................................................. 33
Chapter 4 Viewing Reports

The web portal ............................................................................................ 36
Search for reports ....................................................................................... 38
Display options ........................................................................................... 39
Export reports ............................................................................................. 41
Report tools ................................................................................................ 42
The Report Wizard ................................................................................. 43
Example of creating a report with the Report Wizard .............................. 44
Scheduling Reports..................................................................................... 45
Chapter 5 Troubleshooting
Common Issues .......................................................................................... 48
3
Contents
Resetting Alerts........................................................................................... 48
Resetting the Alert email text................................................................. 49
Appendix A Available reports and metrics

VNX Block/CLARiiON (All Reports) ......................................................... 51
VNX File / Celerra (All Reports) .............................................................. 53
................................................................................................................... 53
VNXe (All reports) .................................................................................. 54
Appendix B Communication Ports
Index
4
Preface
PREFACE
As part of an effort to improve its product lines, EMC periodically releases revisions of its
software and hardware. Therefore, some functions described in this document might not
be supported by all versions of the software or hardware currently in use. The product
release notes provide the most up-to-date information on product features.
Contact your EMC technical support professional if a product does not function properly or
does not function as described in this document.
Note: This document was accurate at publication time. Go to EMC Online Support
(http://support.emc.com) to ensure that you are using the latest version of this document.
Purpose
This document describes how to configure and use the EMC® Monitoring and Reporting
Suite.
Audience
This document is intended for VNX and VNXe storage administrators and IT generalists
who will be involved in managing VNX Family Monitoring and Reporting.
Conventions used in this document

EMC uses the following conventions for special notices:

DANGER indicates a hazardous situation which, if not avoided, will result in death or
serious injury.

WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.
Note: A note presents information that is important, but not hazard-related.
5
Preface
IMPORTANT
An important notice contains information essential to software or hardware operation.
Typographical conventions
EMC uses the following type style conventions in this document:
Bold Use for names of interface elements, such as names of windows, dialog
boxes, buttons, fields, tab names, key names, and menu paths (what the
user specifically selects or clicks)
Italic Use for full titles of publications referenced in text
Monospace Use for:
• System output, such as an error message or script
• System code
• Pathnames, filenames, prompts, and syntax
• Commands and options
Monospace italic Use for variables.
Monospace bold Use for user input.
[] Square brackets enclose optional values
| Vertical bar indicates alternate selections — the bar means “or”
{} Braces enclose content that the user must specify, such as x or y or z
... Ellipses indicate nonessential information omitted from the example
Where to get help

EMC support, product, and licensing information can be obtained as follows:
Product information — For documentation, release notes, software updates, or
information about EMC products, go to EMC Online Support at:
http://support.emc.com
Technical support — Go to EMC Online Support and click Service Center. You will see
several options for contacting EMC Technical Support. Note that to open a service request,
you must have a valid support agreement. Contact your EMC sales representative for
details about obtaining a valid support agreement or with questions about your account.
Your comments
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techpubcomments@emc.com

CHAPTER 1
Introduction
This introduction includes the following topics:
◆ Summary of VNX Family Monitoring and Reporting .................................................... 8
◆ Architectural Overview ............................................................................................ 10
Introduction 7
Introduction
Summary of VNX Family Monitoring and Reporting
EMC VNX Family Monitoring and Reporting is a software solution that extends Unisphere
element manager capabilities by providing unified performance and capacity trending
information of VNX and Next-Generation VNXe storage systems. This solution
complements Unisphere health alerts and Unisphere Analyzer.
VNX Family Monitoring and Reporting automatically collects Block, File, and VNXe storage
statistics. It also collects configuration data and stores it in a database that can be viewed
through dashboards and reports. This solution can retrieve information from one or
several VNX®, Next-generation VNXe®, CLARiiON®, and Celerra® storage systems
qualified for support. Monitoring and Reporting is a versatile solution to help you
understand storage utilization and workload patterns. It also helps with problem
diagnosis, trend analysis, and capacity planning.
The VNX Family Monitoring and Reporting web portal is a comprehensive dashboard that
provides multiple ways to access reports quickly and effectively using the navigation tree,
search engine, global views, and drill-down facilities. For example, the System Summary
shows the hardware model, operating environment version, system-level aggregated
capacity utilization, and performance overview. Drill-down into Block storage shows lower
level reports such as pools, LUNs, FAST Cache, and FAST VP. The graphical user interface
allows you to filter, sort, search, and link to other views to determine the cause-and-effect
relationships.
The dashboard views are categorized by key topics such as Inventory, Performance,
Capacity, Situations to Watch, Top N Reports, Service Levels, and Trending and
Forecasting. These views include targeted and most active reports, technical graphs and
tables, visual alerts against thresholds, key performance indicators, deviation analysis,
and forecasting to help you plan for future growth. All reports display the latest available
collected data and historical data. Historical data is aggregated over time as it ages
according to the retention policy.
VNX Family Monitoring and Reporting provides a set of preconfigured reports, known as
the ReportPack. You can export reports into various formats, change the report
configurations, change the dashboard views, and save reports to your favorites.

Introduction
Dashboards and Reports

VNX Family Monitoring and Reporting includes the following features:
◆ Out-of-the box Dashboards summarize information in the form of graphs, charts, and
tables. Dashboards enable you to quickly pinpoint utilization and performance
problems. From this top perspective, you can drill down to underlying reports to get
more detailed views of a selected component. Individual users can arrange the layout
of the dashboard to suit business requirements.
◆ A multitude of specific reports present information specific to one component or a
group of components. The web portal provides users with several tools to refine the
presented data and visualize it from different angles for better troubleshooting.
Reports can run on-demand. Report options include graphs and tables and output formats
include CSV, XLS, XML, and PDF.
Built-in dashboards and reports include:
VNX Block Reports VNX File Reports
Capacity utilization of one or multiple VNX File storage capacity utilization of one or
systems multiple VNX systems
Block services summary of one or multiple VNX File services summary of one or multiple VNX
systems systems
SP utilization and performance (File) Storage pool capacity
Cache performance File system capacity. including snapshot

utilization and compress/deduplication savings
FAST Cache performance File system capacity forecast
FAST VP performance by tier DataMover CPU utilization and performance

(CIFS/NFS)
Storage pool capacity and performance, DataMover file system capacity, including
including thin oversubscription snapshot utilization and
compress/deduplication savings
RAID group capacity and performance VDM file system capacity, including snapshot
utilization and compress/deduplication savings
LUN capacity and performance Top N users performance (DataMover,

CIFS/NFS)
Disk capacity and performance Top N file systems performance (DataMover)
Port utilization and performance Replication session (DataMover, VDM)
Top N active hot spots
Performance baseline deviation
Compressed LUNs Summary
SnapShots Summary
For a summary of VNXe reports, refer to Appendix A.
Summary of VNX Family Monitoring and Reporting 9

Introduction
Database and Analytics

As hundreds of raw metrics are collected from storage systems and stored in the database
for aggregation, normalization, and correlation, Monitoring and Reporting continuously
processes the data to perform statistical analysis and evaluate pre-configured KPI
thresholds as Block, File, and VNXe metrics are collected.
Administration
The Administration area is where the Monitoring and Reporting administrator manages
day-to-day tasks from a simple web interface. This allows you to manage user roles and
profiles, monitor the health of the Monitoring and Reporting server, see the status of
servers, execute tasks, configure Alerts and Chargeback, and perform install and upgrade
operations.
Architectural Overview
The Monitoring and Reporting architecture includes the following components:
The Data Collector Collects data, in an agentless way, from one of multiple systems.
The Data Repository Stores the data collected from the data sources. The database module is
self-maintaining and provides multiple automations. For example, data
aggregation is performed for report acceleration and data retention is
managed for storage optimization.
The Web Portal Displays operations, engineering, and management dashboards to users.
Users have multiple ways to access information quickly and efficiently
using a navigation tree, search engine, report wizard, or drill-down
facilities.
Please refer to Appendix B, “Communication Ports,” for the list of ports used by the
application.

CHAPTER 2
Installing
This chapter discusses information and procedures for the following topics:
◆ Environment and system requirements ................................................................... 12
◆ Windows Installation............................................................................................... 13
◆ Linux Installation .................................................................................................... 13
◆ System start............................................................................................................ 15
◆ Uninstalling ............................................................................................................ 16
◆ Upgrading ............................................................................................................... 16
Installing 11
Installing
Environment and system requirements

The host system on which VNX Family Monitoring and Reporting is installed must meet the
minimum requirements outlined in the following sections.
Host system requirements

The VNX Family Monitoring and Reporting software must be installed on a Windows Server
2008 R2, Windows Server 2012, or a Linux (RedHat or CentOS) dedicated server. The
operating system should be the latest version recommended by the vendor.
Naviseccli must be installed on the VNX Family Monitoring and Reporting host system for
VNX systems as Naviseccli commands are used to communicate with the storage array.
EMC recommends installing the latest version of Naviseccli for the latest storage system
model which you are monitoring with Monitoring and Reporting. For more information on
Naviseccli and operating environment compatibility, refer to the release notes for your
storage system or the E-Lab Interoperability Matrix on EMC Online Support.
The host system must meet the following hardware requirements:
1 system 2 CPU cores, 8GB RAM, 200GB of disk space.
2-3 systems 4 CPU cores, 16 GB RAM, 400 GB of disk space.
Up to 10 systems 8 CPU cores, 32 GB RAM, 600 GB of disk space.
Monitoring and Reporting can run as a guest VM in a virtualized environment.
Browser Requirements
The VNX Family Monitoring and Reporting web portal is compatible with the following
browsers:
◆ Internet Explorer 9 and 10
◆ Firefox (latest)
◆ Chrome (latest)
◆ Safari 5.1.1 or later
Supported Platforms
VNX Family Monitoring and Reporting is compatible with array products listed in the
following table:
Model Operating Environment
VNXe 3200 VNXe OE 3.0
VNX 5200, 5400, 5600, 5800, 7600, 8000 OE for File 8.1
OE for Block 5.33
VNX 5100, 5300, 5500, 5700, 7500 OE for File 7.0, 7.1
OE for Block 5.31, 5.32

Installing
Model Operating Environment
VNX Gateways VG10, VG50 OE for File 8.1
VNX Gateways VG2, VG8 OE for File 7.0, 7.1
CLARiiON CX4-120, CX4-240, CX4-480, CX4-960 FLARE OE 4.30
Celerra NX4, NS-120, NS-480, NS-960 DART OE 5.6, 6.0
Windows Installation
To install Monitoring and Reporting on Windows:
1. Double-click the install icon.
2. On the Welcome screen, click Next.
3. Read the license agreement and click I Agree.
4. Confirm the default location of the program files or click Browse to choose a different
location.
5. When the installation completes successfully, click Next.
6. Click Finish to close the set up wizard and to launch Monitoring and Reporting.
Linux Installation
To install Monitoring and Reporting on Linux:
1. Open a terminal session with the root user on your server.
2. Locate the installation package you downloaded.
3. Change the permissions of the installer so you can execute it. This example is for Linux
64 bit:
# chmod +x setup-linux-x86_64-v20.sh
4. Run the script:

# ./setup-linux-x86_64-v20.sh
5. Read the EULA and press y to accept it. To scroll through the EULA, use the space bar.
6. Press Enter to accept the default directory or enter another location and y to confirm.
Enter the installation directory [/opt/VNX]:
7. Press Enter to accept the default account name or enter another one if you prefer.
Enter the user account we should create and use [vnx]:
8. Press Enter to accept the default location of service scripts or enter another location.
Enter the service scripts directory [/etc/init.d]:
9. Press Enter to accept the default location of runlevels scripts or enter another location.
Windows Installation 13
Installing
Enter the runlevels base directory (containing rc[0-6].d/) [/etc]:
10. After the installation completes, read the Readme.
Configuring the user process limits for Linux

For large deployments, increase the user process limits for the Monitoring and Reporting
user account to a maximum of 65534. This modification enables Monitoring and
Reporting services to open 65534 files and 65534 processes when needed.
1. Open a terminal session with the root user on your server.

2. Open the /etc/security/limits.conf file.
3. Add the following lines for the Monitoring and Reporting user (vnx or another name):
vnx hard nofile 65534
vnx soft nofile 65534
vnx hard nproc 65534
vnx soft nproc 65534
4. Save the file.

5. Type the following commands from the /bin directory of the installation to restart
Monitoring and Reporting services (for example, from the /opt/VNX/bin directory):
./manage-modules.sh service stop all
./manage-modules.sh service start all
5. Issue the following command to verify the changes:

# su vnx -c 'ulimit -n -u'

Installing
System start
At the end of the installation process, system services are started and your default
browser is opened to the URL where you can start configuring your system for data
collection.
If you installed VNX Family Monitoring and Reporting on a Linux server, your browser will
not open automatically. Point your browser to http://<server-name>:58080/VNX-Config to
access the configuration page, replacing <server-name> with the name or IP address of the
server where you installed the software. Monitoring and Reporting is a web application.
You can access the web portal from systems on the network that can communicate with
the Monitoring and Reporting server at this URL: http://<server-name>:58080/VNX-MR.
IMPORTANT
The first time you log in, the default user name is admin and the default password is
changeme.
See Chapter 3, “Administration tasks,” for detailed information on how to configure and
troubleshoot your system.
System start 15
Installing
Uninstalling
To uninstall Monitoring and Reporting for Windows:
1. Go to Start > Control Panel > Uninstall a program.
2. Double-click on the program icon. Proceed through the uninstall wizard.
To uninstall Monitoring and Reporting for Linux:

1. Go to the executable directory
cd /opt/VNX/bin:
2. Stop services
./manage-modules.sh service stop all
3. Remove services
./manage-modules.sh service remove all
4. Remove the distribution

cd /opt
rm -Rf VNX
Upgrading
Version 1.x to 2.x
There are two different methods of upgrading from a 1.x to 2.x version of Monitoring and
Reporting: “In-place upgrade” and “Fresh Installation” (on a new host system). Select the
method that best suits your needs.
Note: Chargeback will need to be reconfigured when upgrading to 2.x through either
method.
In-place upgrade
The in-place upgrade for 1.x to 2.x versions of Monitoring and Reporting will preserve
custom configuration settings including system settings, alerts, users, and scheduled
reports, but will not preserve historical data collected by the 1.x version of Monitoring and
Reporting.
1. Download Monitoring and Reporting for the VNX Family 2.0 from EMC Online Support.
2. Follow the procedures for installation for your host system, as described in “Windows
Installation” or “Linux Installation”.
3. Reconfigure Chargeback, if previously set up on the 1.x instance.

Installing
IMPORTANT
Historical data from 1.x will be preserved on the 1.x host system in the following
location: Databases/MySQL/Default/data/apg_bak. This data will not be fully
readable by the 2.x instance of Monitoring and Reporting, but can be later moved to
and accessed by a host system running Monitoring and Reporting 1.x. As this folder
can take up considerable file space, it is recommended that you remove or archive
this folder if you do an in‐place upgrade to 2.x.
Fresh Installation
Fresh installation of Monitoring and Reporting 2.x will require a separate host system from
that which is running Monitoring and Reporting 1.x. Running Monitoring and Reporting 1.x
and 2.x on two separate systems is recommended if you need to preserve and access
historical data from 1.x. You can discontinue use of the first host running 1.x once the 2.x
instance has collected sufficient historical data for your system(s).
1. On the 1.x host system, stop the VNX Collector service. Leave all other services
running.
2. On a new system, download Monitoring and Reporting 2.x from EMC Online Support.
3. Follow the procedures for installation for your host system, as described in “Windows
Installation” or “Linux Installation”.
4. Reconfigure all previously customized settings, including system settings, alerts, user
settings, Chargeback, and scheduled reports.
Version 1.x to 1.x and 2.x to 2.x

To upgrade Monitoring and Reporting, follow the same procedure used for installation. The
system will automatically recognize that a previous version of Monitoring and Reporting is
already installed and will proceed in Upgrade Mode.
Note: After an upgrade, you will need to use the default credentials, user name admin and
password changeme, when you initially log in.
Upgrading 17
Installing

CHAPTER 3
Administration tasks
This chapter discusses administration tasks including:

◆ About Home Page ................................................................................................... 20
◆ Managing licenses .................................................................................................. 21
◆ Managing User Accounts......................................................................................... 22
◆ Viewing Storage Systems ........................................................................................ 23
◆ Adding/Editing a System......................................................................................... 23
◆ Alerting................................................................................................................... 25
◆ Data Enrichment ..................................................................................................... 28
◆ Backing up your system .......................................................................................... 32
◆ Retention parameters.............................................................................................. 33
These functions are available only to the VNX Family Monitoring and Reporting
administrator
Administration tasks 19
About Home Page

The home page is where you conduct certain administrative tasks related to your VNX
Family Monitoring and Reporting software solution. These tasks include adding and
managing systems and licenses, configuring global mail settings, and starting/stopping
services. The home page shows the server system resource utilization, database storage
utilization, and status of services that are performing various Monitoring and Reporting
tasks.
The navigation on the left allows you to quickly go to the page dedicated to the specific
action.
Home View system status, system storage consumption, and service statuses. From the
service section, you can click a given service to start or stop it.
Licenses Request permanent licenses, install and delete licenses.
Systems List configured systems with their main properties. From this section, you can
click on a given system to edit it.
Add New Create a new system entry and open the corresponding configuration page.

The home page also shows data storage usage and allows you to control the services
required to operate the application. The following table lists the system services and their
functions.
Alerting Controls alert services
Backend Receives raw data from the collection service and prepares data to be
stored in the database.
Collecting Controls data collection.
Database Database service.
Event Processing Receives raw data from collectors and computes TopN aggregates.
Gateway Communication gateway for Monitoring and Reporting services.
Scheduler Used to control processes that need to be run on a regular schedule.
Web Portal Web container hosting the user interface.
Managing licenses
When you first install Monitoring and Reporting software, temporary licenses allow you to
work for 90 days. During this period, you must request permanent licenses and install
them for continuous monitoring and reporting of your storage systems.
From the management page, click Licenses on the navigation tree to access licensing
options.
From the licensing page, you can Request Permanent Licenses, Upload Licenses that you
have received, see which licenses are installed, and Delete licenses if needed. The search
box allows you to look for specific words in the license names or descriptions.
To add a license 1. Click Upload licenses.

2. Browse and select the zip file that you have received from EMC.
3. Click Ok.
To delete a license 1. Click the corresponding checkbox to select the license, or use All / Invert / None to
refine your selection.
2. Click Delete.
Managing licenses 21
Managing User Accounts

VNX Family Monitoring and Reporting allows the creation of up to nine user accounts in
addition to the default admin account, for a maximum of up to 10 users. Simultaneous
user connections are unlimited.
There are two types of users: Normal User and Global Administrator. There can be only one
Global Administrator for each Monitoring and Reporting license. The Global Administrator
role is the default role created when you install Monitoring and Reporting. The
administrator can create and manage other users.
Adding a new user 1. To add a new user, navigate to the Administration page and click Users.
2. Click New User.
3. Enter the required User Data fields. Note that Title, First Name, Last Name, and Email
Address are optional fields. In order for a user to receive automated emails from
Monitoring and Reporting, such as Schedule Reports, the Email Address field must be
complete.
Edit an existing user 1. To edit an existing user, click on the user in the users list.
2. Click Edit.
3. From the User Modification page, edit the User Data fields.
Additional User Account Management tasks are described in Table 1, “User Account
Management Tasks”.
Table 1 User Account Management Tasks
User Management Task Description
Edit Edit User Data.
Copy Copy a user to a new row. You will be required to enter the User Data.
Test User Test and preview user settings by logging in as if you were that user.
Disable Disable a user. Disabled users cannot log into the system.
Delete Delete the user.
IMPORTANT
To reset user passwords, follow the instructions in “Edit an existing user” to update the
password fields under User Data.

Viewing Storage Systems

The Systems section presents you with a global picture of the storage systems that are
monitored by your application. Each defined system will have its entry in this table.
Click on a system to view detailed information or edit a system’s characteristics. The Add a
New System button on the Registered Systems page or the Add New option of the
navigation tree will open an empty configuration page where you can define a new system.
Adding/Editing a System
The Adding a System and Editing a System pages are where you specify the information
required in order for Monitoring and Reporting to access your storage systems. You need
to specify a unique name that will be used to identify this storage system and the type of
data collection - Integrated Unified, Unified, Block-only or File-only - that should be
applied to this unit. For Gateway systems, the data collection type should be File. Unified
data only applies to integrated VNX systems that contain both block storage (SAN) and file
storage (NAS) hardware components. Integrated Unified systems applies only to
Next-Generation VNXe systems (VNXe3200). Mandatory fields are indicated with a red
asterisk. Supported legacy CLARiiON CX4 and Celerra NS systems can also be added from
this screen.
Note that it can take a few minutes before you can see information from a newly added
system in the reporting portal. The software needs to poll the new system at least once to
add metric information to the database.
When adding a system to Monitoring and Reporting, a Block or VNXe user account with the
role of Operator is required to collect the configured Block data. A File local user account
(such as nasadmin) is required to collect the configured File data. The selected user must
be able to connect to the system using ssh for the collection mechanism to work, using
group (role) administrator, fullnas, root, or storage. The VNX or CLARiiON array must be
configured with “Statistics logging” enabled in order to provide all metrics to VNX
Monitoring and Reporting.
Block Collecting Information:
SP A/B IP The IP address of each storage processor (A and B).
User Scope Authentication scope. Global, local or LDAP.
Naviseccli Username Username to be used to connect to Unisphere.
Naviseccli Password Password to be used to connect to Unisphere.
File Collecting Information:
Control station IP The IP address of the Control Station.
Username Username to be used to connect to the Control Station.
Password Password to connect to the Control Station.
Viewing Storage Systems 23

VNXe Collecting Information
Host The IP address used to reach the VNXe server.
Username VNXe username.
Password VNXe password.
Registered Systems Page

The Registered Systems page allows you edit the Naviseccli path and edit the polling
intervals for both capacity and performance metrics (in milliseconds). The polling interval
determines how often Monitoring and Reporting queries the storage systems for updated
metrics. You can also Add a New System from this page, and manuall refresh the data
using the Retrieve missing information button.
Configuring Mail
VNX Family Monitoring and Reporting offers the option of emailing reports and alerts to
users. This requires configuration of a valid SMTP (mail) server.
1. In the main configuration page, click the Global Settings button.
2. In the SMTP Host box, enter the name or IP address of the mail server. This may
require the help of your local system administrator, especially if the default port 25
does not work or if the mail server requires a specific authentication scheme.
IMPORTANT
In order to receive emails, user profiles must include a valid email address.

Alerting
There are a variety of predefined alerts, which you can configure to trigger based on when
certain performance thresholds are violated. You can also configure the alerts to trigger for
only certain components, such as specific LUNs or SPs. Alerts are sent to Monitoring and
Reporting users by email or captured by SNMP trap.
For example, for the LUN Response Time alert, you can set up an alert to trigger whenever
a LUN response time is greater than 1 millisecond. Although the alerts are pre-defined, the
threshold value and operator are set by the user. You can further configure this alert to
trigger only when this threshold is surpassed for specific LUNs on specific systems.
There are five main components to configuring alerts: Configurable Data Filtering, where
you can apply the alert to only certain components, Constant Comparator Operation,
where the threshold condition is configured, Mail Action, where the email action is
configured, SNMP v1Trap: SNMP Trap - Set, where the SNMP trap information is set, and
SNMP v1 Trap: SNMP Trap - Clear, where the SNMP information is re-entered in order to
clear the trap when the alert condition is no long occurring.
Note: Monitoring and Reporting does not support customization of community strings.
The community string is enforced as “default”.
IMPORTANT
In order to receive email alerts, you must have email configured. Refer to “Registered
Systems Page” for more information.
Enabling Alerts 1. Go to the Administration page.

2. Select Alerting under Modules > Miscellaneous. A new browser window will appear.
3. Click Alert definitions in the menu tree on the left, or click Local Manager in the
central pane.
4. Click directly on the row for the alert and select Enable. You will see an Operation
Successful pop-up message when the alert has been enabled.
You will also notice that when clicking on the alert again, the Enable option will be
replaced by the Disable option.
Configuring Alerts 1. Click on the alert name on the Alert Definitions page and select Configure. You can
also click on the alert name in the alert tree to go to the configuration page for that
alert.
2. In the Configurable Data Filtering section, you can enter the specific components
to which to apply the alert threshold.
a. To apply the an alert to all components, leave the Selection drop-down option set
to all.
Alerting 25
b. To apply the alert to only certain components, set the Selection drop-down to
some. Click the Add values button. A pop up window will appear, displaying all
components to which you can apply the alert. Use the checkboxes to select the
components and click Ok. This window also has a search bar which enables you to
search for your components more quickly.
For example, for the LUN Response Time alert, you can select which LUNs to which
you want to apply the alert.
3. In the Constant Comparator Operation section, enter the Constant value of the
threshold condition and the Operator. For the list of available operators, refer to
Table 2, “Available Operators,”. For the list of constant value units for each alert,
refer to Table 3, “Alert Constant Value Units,”.
Table 2 Available Operators
Operator Description
< Less than
<= Less than or equal to
= Equal to
> Greater than
>= Greater than or equal to
!= Not equal to
4. In the Mail Action section, enter the email address of the user(s) to whom the alert
should be sent. Recipient email addresses should be separated by a comma.

5. In the SNMP v1 Trap: SNMP Trap - Set section, enter the Host IP address and Port
for the SNMP Trap.
6. In the SNMP v1 Trap: SNMP Trap - Clear section, reenter the Host IP address and
Port. This will clear the trap when the alert condition is no longer being met.
7. Click Save.
IMPORTANT
Generally, you should not change the default Message template for the Alert emails. The
contents of the message are designed to tell you exactly where the alert condition has
been violated and the actual value which triggered the alert. For information on how to
reset the Alert email message, refer to “Resetting the Alert email text” on page 49.
Available Alerts
Table 3 Alert Constant Value Units
Alert Name Unit
Data Mover Processor Utilization %
File System Percent Subscribed %
LUN Response Time milliseconds
Storage Pool Percent Subscribed %
Storage Processor Dirty Pages Utilization %
Storage Processor Utilization %
Alerting 27
Data Enrichment
Data Enrichment allows you to add metadata to the metrics collected by Monitoring and
Reporting in order to enhance, or enrich, the data. Data Enrichment is located on the
Administration page under Centralized Management.
Chargeback
Chargeback is a feature which uses Data Enrichment to determine the data cost-of-service
of a business unit or application and displays it in the form of Chargeback Reports. There
are two main components to configuring Chargeback: Business Unit and Cost. You can
associate particular LUNs on an array with a business unit, application, and application
owner. You then assign a cost value per gigabyte used for LUNs belonging to a certain RAID
type and tier. Optionally, you can also specify cost per LUNs of a certain RAID type and tier
on a specific array model. Chargeback will apply this cost to each gigabyte of data used by
a LUN that meets the criteria you have defined for each business unit.
For example, logical unit number (LUN) 0 can be associated with the Development
Business Unit. In the Cost section, you can configure any LUNs on a VNX5700 array with a
RAID5 RAID Type which are part of the Performance Tier to incur a cost of $3.14 per GB
used. If LUN 0 is a RAID5 LUN on the Performance tier on a VNX5700 array, the
cost-of-service of the Development Business Unit will be $3.14 per GB used. The
Chargeback Reports display the cost of service over time.
Multiple LUNs can be associated with a single business unit. Chargeback reports calculate
the total cost-of-service of each business unit. For example, if a business unit is configured
to have multiple LUNs, the cost per GB of each of those LUNs will be added to the total
cost of service of the business unit.
You can also associate mixed LUNs with a particular business unit. Chargeback will
calculate cost based on the percentage of storage allocated for that LUN by tier and RAID
type.
There are several Chargeback reports which represent cost-of-service. These include Top
10 Applications by Cost, Top 10 Applications by capacity, Cost distribution by business
unit, Cost per Business Unit, and Cost per Business Unit and Application.
To add a new Business Unit or Application to Chargeback:
1. Go to the Administration page.
2. Select Data Enrichment under Centralized Management.
3. Click localhost :: Default :: Data-Enrichment from the navigation tree on the left.
4. Expand the Business Unit section.
5. Add a new row by clicking the add/delete rows icon in the left-most column of an
existing row and selecting Insert before or Insert after, depending on your
preference

6. Complete the rows according to the following table:
Table 4 Adding a Business Unit and Application
Column Label Value
System Name Add the name of the system.
Object Name Add the name of the LUN. Use the format “Logical Unit
Number X” where X is the LUN number.
Business Unit Add the name of the Business Unit.
Application Name Add the name of the application.
Application Owner Add the name of the application owner.
7. Click Save.
To enter Cost:
1. Expand the Cost section. Rows will be pre-populated for each RAID Type and Tier
combination. You will need to update the System Model and Cost column entries
for each row.
2. Click an existing row in the System Model column. Enter the device model of the
array. To apply the same Chargeback costs to each RAID type and tier for all array
models, leave the default value of .* in this column.
Data Enrichment 29
3. Click an existing row in the Cost column. Edit the default value to the appropriate
cost per GB used for a LUN on that model and Tier with that RAID type.
4. Repeat steps 1-3 for the remaining rows as needed.

5. Click Save.
To add new rows to Cost:

1. Add a new row by clicking the add row icon in the first column of an existing row
and selecting Insert before or Insert after, depending on your preference.
2. Complete the rows according to the following table:
Table 5 Adding Cost
Column Label Value
System Model Enter the device model of the array.
RAID Type Enter the RAID Type of the LUNs to which you are applying a cost
value:
• RAID5
• RAID6
• RAID10
Tier Name Enter the Disk Type of the LUN to which you are applying a cost
value:
• Capacity
• Performance
• Extreme Performance
Cost Enter the cost value per gigabyte used by LUNs on that model
and Tier with that RAID type.

3. Click Save.
IMPORTANT
If you are configuring Chargeback for mixed LUNs, be sure to associate costs with each tier
and RAID type combination for those LUNs in the Cost section.

Do not use the delete buttons to remove any existing columns from Chargeback. Doing so
may prevent the Chargeback reports from working correctly. Do not use the New Tagging,
Add new key or Add new property buttons.
Data Enrichment 31
Backing up your system

It is essential that you back up the VNX Family Monitoring and Reporting solution on a
regular basis. We recommend you back up data at the end of every business day and save
the backed up information off-site.
The backup of the Monitoring and Reporting solution consists of two important parts:
backing up the database and backing up the configuration files.
Backing up the database

Backing up the database requires the tables to be locked while the backup engine reads
them. This can be done by using a script within the solution (in the bin directory) and
periodically scheduling the task according to your needs. This process should be run
overnight as the tables will not be updated with new values until the backup is finished.
The script will lock the tables for two hours and unlock them automatically when the timer
expires. Data collected during the backup operation is queued by the backend process
and inserted in the database as soon as the lock is released.
Here is the list of recommended databases to back up:
◆ apg
◆ master
◆ storage
◆ topology
Backing up the configuration files

The second important part of the solution is the set of configuration files. The following is
a list of sensitive directories to consider for backups:
◆ Databases
◆ Custom
Backing up these two directories will back up the following configuration files:
◆ Retention parameters
◆ Collector configurations
◆ Filters
◆ Listener configurations
◆ Databases connection strings
◆ Third party connections parameters
◆ Scripts
◆ Logs
◆ Temporary files

Retention parameters
Monitoring and Reporting collects new metrics every 5 minutes. This raw data is
accumulated in hourly, daily and weekly aggregates that are used to display data on
various time horizons. The retention policy for raw data and aggregates can be found in
the table below. For example, Monitoring and Reporting allows you to report on weekly
data for up to four years in the past.
Accumulation period Retention period
5 minutes (raw data) 15 days
hourly 92 days
daily 365 days
weekly 4 years
Retention parameters 33

CHAPTER 4
Viewing Reports
This chapter discusses the following topics:

◆ The web portal ........................................................................................................ 36
◆ Search for reports ................................................................................................... 38
◆ Display options ....................................................................................................... 39
◆ Export reports ......................................................................................................... 41
◆ Report tools ............................................................................................................ 42
◆ Scheduling Reports................................................................................................. 45
These features are available to all VNX Family Monitoring and Reporting users.
Viewing Reports 35
Viewing Reports
The web portal

On the left panel of the main page is a report tree where reports are organized into parent
and child relationships. You can click any report name in the tree to display the
corresponding report on the right.
The menu bar on the top right of your display offers a collection of tools:
Search for reports Look for a specific report using a combination of keywords.
Display options Change the report time and time range settings
Export reports Export the currently displayed report into a common format.
Report tools Access the wizard and control favorites.

Viewing Reports
The report tree
The report tree on the left of the page is a

dynamic hierarchical tree you use to
navigate nodes.
You can browse the tree by clicking each
entry, node icon, or node name, which
displays that report in the main page
area.
To expand or collapse nodes to view or
hide their children, click the arrow for the
entry or double-click the node icon or
name.
You can resize the report tree panel by
dragging the border.
Double-click the right edge of border to
minimize or restore the panel to its
default size.
Report tree elements:
Favorite reports Links to other reports in the template section of the report tree. You can add
favorites as you browse the tree.
Summary and Details Preconfigured templates accessed by all users. Each of these reports is common
to all users who access them.
Scheduled Reports Reports that are automatically generated at specified times.
My Reports Displays user-configured reports. For example, reports with customized visual
thresholds.
The web portal 37

Viewing Reports
Search for reports

You can use Search to quickly access a report without browsing the report tree. The Search
box is at the top of the dashboard. The search engine relies on an index that is generated
once a day. The search functionality becomes available at 5 AM the day after you install
Monitoring and Reporting. The search index is updated nightly with any new information
added to Monitoring and Reporting on that calendar day.
To search for reports

1. In the Search box, type the keywords for the report and press Enter.
For example, if you are looking for information on a RAID group and you do not know
where to look in the tree, type “raid” in the Search box, and press Enter. Each result is
displayed on a line. You can use Boolean search operators such as AND, OR and NOT
to refine your results.
2. To access a report, click the report title.
If, for example, you want a report for controller sp a, search with keywords
“controller sp a”.

Viewing Reports
Display options
Information is presented in pre-configured graphics or tabular reports. The Display menu
on the top of the dashboard allows you to change the display options for finer
examination.
To change the report display options
1. From the Time Selection area, choose the type of aggregation the report uses and the
time range it covers.
2. From the Display ___ values list, choose an aggregate time period.
Real-time values are aggregated as they are collected. Other aggregation time periods
are available. The defaults can be changed by your administrator. The defaults are:
• real-time: the real collected values
• 1 hour: 1 hour aggregates
• 1 day: 1 day aggregates
• 1 week: 1 week aggregates
3. From the Using ___ Aggregation list choose the type of aggregation you want to use.
4. From the time range list, select the time period the report will cover. You can use the
Time Range Quick Switch arrows to choose the previous or next periods.
5. Choose a value from the Over field if you are using a custom range.
• Previous: selects the entire previous range. For example, the previous day is from
midnight to the midnight the day before, and the previous one month includes the
entire month's time, so if it is now September 10th the period would include all of
August.
• Last: selects one range back from now. For example, the last day extends from the
current time back 24 hours, and the last month extends from the current day back
a period of one month.
• Current: selects the current range. For example, the current day extends from the
last midnight through to the current time and forward to the next midnight, and the
current month extends from the first of the current month to the last day of the
month.
6. From the second field, select a time range. You can choose a pre-defined value or
period. For greater accuracy, you can select custom or calendar.
• For calendar, specify the start and end times of the report.
Display options 39
Viewing Reports
• For custom, specify a duration using numbers and units. There is no limit to the
number of units, but each unit can be present only once. For example, 1h45m is
translated as 1 hour and 45 minutes.
7. To lock the time frame, click the lock icon. If you lock the time frame, the time
selection parameters that you chose are applied to every report you view during the
current session. This can be used for obtaining snapshots-in-time in order to compare
equivalent graphs for a device.
8. From the Actions area, choose the actions you want to take. Click Apply or your
changes will not take effect.
• Choose View in Full Page to display only the contents of the reports currently in the
page area in a new browser tab or window. Other user interface elements,
including the report menu, do not appear.
• Choose Revert to Default to revert the report to its default settings. The Revert to
Default option can also be used to refresh the report that is currently displayed.
Note: For Heat Map reports, you cannot click directly on the graphical interface to change
the view or parameters. The default view is static.

Viewing Reports
Export reports
Reports can be exported into various formats. The export formats available will vary
slightly from report to report. Unavailable export options will be greyed-out.
To export a report
1. Select the node for the report you want to export.
2. On the Report menu, click Export.
Export formats
PDF document Creates a PDF and opens it in a window where you can save it or print it.
CSV format Exports the report in a CSV file. If this is a multipart report, each part is
prepended with a commented line containing the tile of the part. For
graphs, data is exported according to the graph type.
XLS format Exports the report in an XLS file. If it is a multipart report, each part is
exported in a separate sheet. For graphs, data is exported according to
the graph type. If you choose XLS 1 column, all of the values are
displayed in one column.
PNG, JPEG or SVG image Creates an image of the report's first graph. If there is no graph on the
exported report, an empty image is generated.
XML format Exports the report as an XML file.
Export reports 41
Viewing Reports
Report tools
The Tools menu gives you access to the Report Wizard and has tools for printing, emailing
reports and adding them to your Favorites.
To access report tools

1. Select a report node from the tree.
2. On the Report menu, click Tools.
Report tools
Report Wizard Opens the Report Wizard from which you can create a new report.
Show Report URL Replaces the current URL with the complete report URL. This enables
you to create a bookmark for this page or directly link to it.
Print this Report Generates the report in printable format.
Add to Favorite Reports Adds the current report to the Favorite Reports. These reports are
listed on the top of the tree for quick access.
E-mail me this Report Generates the report and sends it as a PDF attachment to the email
address configured in your settings.
Schedule this Report Generates the report at scheduled intervals and sends it as a PDF
attachment to the email address configured in your settings.

Viewing Reports
The Report Wizard

You can use the Report Wizard if you are troubleshooting an issue and you want to access
data quickly. This is also a helpful tool to compare metrics for troubleshooting purposes.
To use the Report Wizard
1. On the Tools menu click Report Wizard.
2. From the View Type list select a view type. The available views are defined by the
system’s administrator.
3. In the Available Elements area, select elements to filter on. You can click the filter icon
and start typing the name of an element to filter the list. Continue to choose elements
until you define all the elements you want included.
4. If you can select more metrics to add to the report, the Add Metrics button becomes
available. You can click it and repeat steps 3 and 4 until you have all the metrics you
want to add to your report.
5. Click Run to generate the report.
Report tools 43
Viewing Reports
Example of creating a report with the Report Wizard

This example shows how to create a report that displays CPU utilization for a number of
Data Movers.
1. On the Tools menu click Report Wizard.
2. Choose these options:
• Devices: Select a serial number.
• Type: DataMover.
• Devices: Select all.
• Component Types: Processor.
• Components: CPU/0.
• Available Metrics: CurrentUtilization.
3. Click Run. You can save the report to My Reports to rerun it.

Viewing Reports
Scheduling Reports
Reports can be scheduled to be generated at specific times and delivered by email to
recipients as PDFs. Whenever a report is scheduled to be generated, it queries the
database for the latest data.
To schedule a report:
1. Browse to the report you would like to schedule using the Report Tree.
2. Go to Tools > Schedule this Report.
3. On the Scheduling tab of the New Scheduled Report window, enter the name of the
scheduled report, select how frequently the scheduled report should generate,
and select the time zone.
Scheduling Reports 45
Viewing Reports
4. On the Email tab, enter the email addresses of the recipients for the scheduled
report.
5. Click Save.
Note: Scheduled reports maintain the default display settings. To schedule a report with
modified display settings, such as a custom time range, click Save modified report rather
than Save.
Modifying a 1. In the report tree, click Scheduled Reports. A list of scheduled reports will display
scheduled report in the main window.
2. Click on the name of the report you want to modify. A list of several options will
appear, including Edit. Click Edit to modify the report settings.
3. On the Editing Scheduled Report screen, update the report name, schedule, and
email recipients as needed. Click Save.

CHAPTER 5
Troubleshooting
The content of this document describes the paragraph tags, character tags, and
cross-reference formats supported in this chapter template.
◆ Common Issues ...................................................................................................... 48
◆ Resetting Alerts....................................................................................................... 48
Troubleshooting 47
Troubleshooting
Common Issues
The following table lists common issues:
Ensure that:
• No firewall is blocking access between the server running data
No data or partial data is collection and storage systems
showing in the reports • All Monitoring and Reporting services are up and running,
• Database storage has disk capacity
• The server date and time are accurate
• Your storage systems are available and accessible for the
application
Ensure that:
Cannot login to the portal
• You are accessing the right URL and port:
http://portal_ip:58080/VNX-MR
• All passwords are case sensitive. Confirm that you do not have
CAPS LOCK on and that you are entering your password with the
correct case.
The portal page does not Ensure that:

appear • All Monitoring and Reporting services are up and running
• You tried the portal IP instead of its hostname in the URL
• Your browser proxy settings are correct (check with your local
administrator)
A licence error appears at Note the error message and contact support.
login page
Resetting Alerts
Resetting alerts can be used to reset the configuration for all alerts, including the alert
email template. To reset only the alert email text, refer to “Resetting the Alert email text”
on page 49.
IMPORTANT
Resetting the alerts will remove any existing alert configuration. For example, if you have
configured some alerts to trigger for only certain components, such as only certain LUNs,
this configuration will be removed when you reset all alerts.
On Linux:
1. Remove the existing alert configuration file:
rm/opt/VNX/Backends/Alerting-Backend/Default/conf/alerting.xml
2. Update the module, which will reinstall the configuration file:

/opt/VNX/bin/manage-modules.sh update alerting-backend
3. Stop and restart Alerting services. From the Monitoring and Reporting Home page,
Select Alerting > Stop Process.
4. Select Alerting > Start Process.

Troubleshooting
On Windows
1. In Windows Explorer, navigate to Program Files > VNX > Backends > Alerting-Backend >
Default > conf.
2. Delete the existing alert configuration xml file alerting.xml.
3. Create a new alert configuration file by opening a command prompt window and
entering the following command:
/opt/VNX/bin/manage-modules.sh update alerting-backend
4. Stop and restart Alerting services. From the Monitoring and Reporting Home page,
Select Alerting > Stop Process.
5. Select Alerting > Start Process.
Resetting the Alert email text

1. Select the alert for which you want to reset the email text.
2. Expand Mail Action: Mail template. Enter the following text in the Message field:
PROP.'device' PROP.'parttype' PROP.'part' has exceeded the

threshold, the current value is VALUE PROP.'unit'
3. Click Save.
Table 6 Alert email template variables
Variable Description Example
device System Name Array 123
parttype Component type LUN
part Specific component LUN 101
unit Current value which If alert condition is LUN

violated the alert Response Time greater
condition, triggering the than 1 millisecond, the
alert actual unit value would be
any value over 1 ms
Resetting Alerts 49
Troubleshooting
Figure 1 Alert email example

APPENDIX A
Available reports and metrics
VNX Block/CLARiiON (All Reports)
Parent Report Name Description
VNX Block / CLARiiON Storage Processor Percentage of time that the SP was busy serving incoming
Utilization (%) requests.
Storage Processor Dynamic Per controller CPU usage for both Storage Processors A and B.
Utilization (%) expansion on all
controllers
VNX Block / CLARiiON VNX Block Arrays Raw Capacity Total, Raw Capacity Free, Usable Capacity, Logical
Summary Free Capacity and Element in Problem.
VNX Block Arrays Block Usable Distribution of used and free space for all arrays.
Summary Capacity
VNX Block Arrays Distribution by Distribution of arrays according to their model (CX, VNX,...).
Summary Model
VNX Block Arrays Distribution by Distribution of arrays according to their FLARE or Block OE
Summary Version version.
VNX Block Arrays Dynamic A complete report showing volume distribution per array.
Summary expansion on all
arrays
VNX Block / CLARiiON Inventory Complete inventory of all monitored components.
Inventory Dynamic Inventory of all Arrays, SPs, LUNs, RAID Groups, Storage Pools,
expansion on Storage Groups, Disks, Hosts, Ports and Applications.
device types
VNX Block / CLARiiON Performance Storage Pools IOPS Bottleneck, LUN Performance Bottleneck,
Storage Processor Write Cache, LUN Read Cache, TopN &
Exceptions.
Performance Storage Pools IOPS Read / Write IOPS Capability.

Bottleneck
Performance LUN Performance Performance report listing all Logical Unit numbers' Utilization
Bottleneck and queue length.
Performance Storage Processor A mixed report combining Write Cache Utilization, Storage
Write Cache Processors Flush Ratio, Watermark Flush Rate, LUN Hit Ratio.
Performance LUN Read Cache Pre-fetched percentage used and hit ratio per LUN.
Performance TopN & Exceptions IOPS, Performance Analysis, Disk and LUNs Errors, Disk
Fragmentation.
Performance Disk Utilization This report shows disk utilization for a given array.
Heat Map
Performance SP Utilization Heat This report shows SP utilization by array.

Map
VNX Block / CLARiiON Capacity Planning Space Capacity Planning, Storage Pool Capacity Planning.
Available reports and metrics 51

Capacity Planning Space Capacity This report shows Provisioned Usable Capacity.
Planning
Capacity Planning Storage Pool This report shows when you should expect an array to reach its
Capacity Planning full disk capacity.
VNX Block / CLARiiON Health Arrays Compliance Forecast, Broken Disks.
Health Arrays Compliance This report shows disk arrays availability and offers SLA results
Forecast for the last month.
Health Broken Disks List of all broken disks. If no data is available in this list, there
are no known broken disks.
VNX Block / CLARiiON Chargeback Calculates cost-of-service of business units

Reports
Chargeback Reports Top 10 Application This report displays the top 10 most costly applications.
by Cost
Chargeback Reports Top 10 Application This report displays the top 10 applications by provisioned
by Capacity usable capacity.
Chargeback Reports Cost distribution This report shows the distribution of overall cost among the
by Business Unit business units.
Chargeback Reports Cost per Business This report displays the cost per business unit over the last four
Unit months.
Chargeback Reports Cost per Business This report displays the cost per business unit, application, and
Unit and application owner over the last four months.
Application

VNX File / Celerra (All Reports)
VNX File / Celerra VNX File CPU Per File/Celerra Server Processor Utilization in percentage.
Utilization (%)
VNX File CPU Utilization Dynamic expansion Graph report showing CPU usage of each File/Celerra server.
(%) on all servers
VNX File / Celerra Protocol Overview / Number of opened files, total calls (ops/s) per server, according to
DM protocol.
Protocol Overview / DM Dynamic expansion Number of opened files, total calls (ops/s) per server, according to
on all servers protocol.
VNX File / Celerra VNX File Summary Displays a report on Total IO and severity per Serial Number/Device.
VNX File Summary Dynamic expansion Dashboard showing Data Movers, Storage pools, File Systems, IO
on serial numbers and Throughput.
VNX File / Celerra Capacity File system usage forecast.
Capacity All Filesystems Usage forecast and prediction per File System.
Capacity Deduplication Report showing saved space due to deduplication per File System.
Capacity Filesystems and Utilization and Savvol stats for all File Systems.
Savvol Utilization
Capacity Filesystsm Used Total File System usage trending for the last week.
Forecast
Capacity Savvol Defined Savvols and their capacity.
VNX File / Celerra Performance Celerra's IO and throughput information, per server.
Performance CIFS open The number of open connections over the last day.
Connections
Performance CIFS open Files The number of open files over the last day.
Performance CIFS Ops/s CIFS operations per second over the last day.
Performance NFS Ops/s NFS operations per second over the last day.
Performance Top 5 CIFS users This table report shows a list of top CIFS Read/Write users.
Performance Top 5 NFS clients This table report shows a list of top NFS Read/Write users.
VNX File / Celerra Inventory Number of Data Movers, File systems, Shares and CS.
Inventory Data Movers Status, uptime, CPU and memory utilization.
Inventory FileSystems Utilization, size and throughput.
Inventory NFS Shares Name, path and server for each share.
Inventory CIFS Shares Name, maximum users, path and server.
Inventory ControlStation Control stations with their availability.
Inventory System Systems with their availability.
53
VNXe (All reports)
VNXe Capacity
Capacity Raw Capacity Displays raw capacity by:

• Configured Usable: Configured capacity that is available for data
storage.
• Hot Spare: Capacity of all hot spares on the array.
• RAID Overhead: Array capacity used to support RAID protection
overhead.
• Unconfigured: Total capacity that is available for the creation of
LUNs, RAID groups, storage pools or hot spares.
Capacity Usable Capacity Displays usabled capacity by:

• Free: Unbound data devices and SAVE devices, unmapped
and/or unmasked thick LUNs.
• Pool Free: Unwritten space within pools and unbound capacity
within RAID groups.
• Used For Block: Capacity that is made available to storage area
network.
• Used For File: Capacity that is made available to network attached
storage.
Capacity Used Capacity by Purpose Displays the capacity of the system as used for the following
purposes:
• Local Replica Used: Array capacity that has been mapped,
masked, and configured as local replicas. This capacity is
commonly used for testing and backup.
• Primary Used: Array capacity that has been mapped, masked,
and configured for the primary storage of application data. This
does not include copies.
• Remote Replica Used: Capacity used for remote copies,
commonly for disaster recovery.
• System Used: Capacity reserved for use by the array for internal
operations.
Capacity Usable Capacity Trend Displays the following capacity types over time:
• Block Used Capacity: Total capcity used by Block Services.
• File Used Capacity: Total capacity used by File Services.
• Free Capacity: Total free capacity.
• Pool Free Capacity: Free capacity within storage pools.
Capacity Usable Capacity by Pool Displays capacity by storage pool.
Capacity Usable Capacity by Service Level Displays capacities for each service level. Service level is based on
disk type, disk size, RAID type and FAST cache status
(enabled/disabled). For FAST LUNs, Service Level is based on pool
name, tiering policy name, and FAST cache status
(enabled/disabled). Service levels include:
• Platinum: Flash Drive
• Gold: Fibre Channel, RAID-1
• Silver: Fibre Channel, RAID-5
• Bronze: SATA Drive

Capacity Storage Capacity Presented to NAS • Disks Used: Storage Capacity of production file systems and their
overhead, storage capacity of SavVols and Free NAS Pool
capacity.
• Free Capacity on Used Disks: Storage Capacity of free partitions,
free metavolumes and free space on partially used NAS Disks.
• System Resource: Storage Capacity of NAS Disks used for internal
file systems.
• Unused Disks: Storage Capacity of non-partitioned NAS Disks.
Capacity NAS disks used breakdown • Usable File System: Storage capacity of production file systems
on NAS Disks or NAS Pools.
• NAS Pool Free: Free NAS Pool capacity that is available to create
production file systems and SavVols.
• Usable SavVol: Storage capacity of SavVols on NAS Disks or NAS
Pools.
• File System Overhead: Reserved overhead capacity to support a
production file system.
Capacity NAS File systems Usage • File System Used: Used capacity of production file systems.
• NAS Pool Free: Free capacity of production file systems.
Capacity Storage Processor Utilization Percentage of time that the SP was busy serving incoming requests.
Performance NAS Servers Displays NAS servers and their attributes.
Performance LUN / Summary Displays list of LUNs and attributes, LUN Groups, and LUN
performance.
Performance Disks / Summary Displays list of disks and attributes,
Performance Storage Pools Displays all storage pools and their attributes, including: capacity,
used disks, FAST VP Capacity, and FAST VP Movements by Tier.
Performance File Systems / Summary Displays File Systems and their attributes, including capacity and
deduplication.
Performance Throughput Displays system read and write throughput.
Performance Shares Displays all shares, including type and associated server.
Performance CIFS/NFS Performance / Summary Displays CIFs and NFS servers and performance attributes, including
Throughput, IOPs, Operations, Connections, and Open files.
Performance FAST Cache / Summary Displays FAST Cache attributes including Cache Dirty pages by
storage processor, FAST Cache valid elements, Total Cache Dirty
Size, Total Cache Throughput/ IOPs
Performance FAST VP / Summary Displays FAST VP attributes, including Move Down Capacity, Move
within capacity, and Moving up capacity.
55

APPENDIX B
Communication Ports
The following table lists IP ports used by VNX Family Monitoring and Reporting services.
TCP port 58080 must be open between browsers and the VNX Family Monitoring and
Reporting server for browsers to access the application.
Port Service
TCP/2000 Backend
TCP/2001 Backend
TCP/48443 Gateway
TCP/53306 Database
TCP/58080 Web Portal
The following table lists IP ports used by VNX Family Monitoring and Reporting to access
arrays. These ports need to be opened from Monitoring and Reporting to VNX and VNXe
arrays.
Port Technology
TCP/443 naviseccli (SP IP) and XML/API (CS IP)
TCP/22 SSH (VNX File CLI)
Communication Ports 57
Communication Ports

INDEX
A S
administrative tasks 20 scheduling reports, scheduled reports 45
Alerting 25 Search 38
architecture 10 search 38
B T
backup 32 time drift
display options 39
time frame 40
C
lock 40
Chargeback 28
tools 42
tree
D minimize 37
Data Enrichment 28 Troubleshooting 47
display options
apply change 40 U
drift 39
URL 15
full page 40
user name 15
E V
Export 41
VNX Block Reports 9
VNX File Reports 9
F VNX Monitoring and Reporting 8
Favorite reports 37 VNX System
full page, report 40 add 23
edit 23
H
hardware requirements 12
I
Installation 13
L
licenses 21
lock time frame 40
P
password 15
R
refresh 40
report
display options 40
full page 40
Report Wizard 43, 44
search 38
view in full page 40
report tree 36, 37
Report Wizard 43, 44
Index 59
Index

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EMC®

VNX Family Monitoring and

Published May 2014

2 EMC VNX Family Monitoring and Reporting 2.0 User Guide

Chapter 3 Administration tasks

Chapter 4 Viewing Reports

Appendix A Available reports and metrics

Appendix B Communication Ports

Conventions used in this document

Note: A note presents information that is important, but not hazard-related.

Where to get help

6 EMC VNX Family Monitoring and Reporting 2.0 User Guide

Summary of VNX Family Monitoring and Reporting

8 EMC VNX Family Monitoring and Reporting 2.0 User Guide

Dashboards and Reports

VNX Block Reports VNX File Reports

SP utilization and performance (File) Storage pool capacity

Cache performance File system capacity. including snapshot

FAST Cache performance File system capacity forecast

FAST VP performance by tier DataMover CPU utilization and performance

LUN capacity and performance Top N users performance (DataMover,

Disk capacity and performance Top N file systems performance (DataMover)

Port utilization and performance Replication session (DataMover, VDM)

Top N active hot spots

Performance baseline deviation

Compressed LUNs Summary

For a summary of VNXe reports, refer to Appendix A.

Summary of VNX Family Monitoring and Reporting 9

Database and Analytics

10 EMC VNX Family Monitoring and Reporting 2.0 User Guide

Environment and system requirements

Host system requirements

1 system 2 CPU cores, 8GB RAM, 200GB of disk space.

2-3 systems 4 CPU cores, 16 GB RAM, 400 GB of disk space.

Up to 10 systems 8 CPU cores, 32 GB RAM, 600 GB of disk space.

Monitoring and Reporting can run as a guest VM in a virtualized environment.

Model Operating Environment

VNXe 3200 VNXe OE 3.0

12 EMC VNX Family Monitoring and Reporting 2.0 User Guide

Model Operating Environment

VNX Gateways VG10, VG50 OE for File 8.1

VNX Gateways VG2, VG8 OE for File 7.0, 7.1

CLARiiON CX4-120, CX4-240, CX4-480, CX4-960 FLARE OE 4.30

Celerra NX4, NS-120, NS-480, NS-960 DART OE 5.6, 6.0

4. Run the script:

Enter the runlevels base directory (containing rc[0-6].d/) [/etc]:

10. After the installation completes, read the Readme.

Configuring the user process limits for Linux

1. Open a terminal session with the root user on your server.

4. Save the file.

5. Issue the following command to verify the changes:

14 EMC VNX Family Monitoring and Reporting 2.0 User Guide

To uninstall Monitoring and Reporting for Linux:

4. Remove the distribution

16 EMC VNX Family Monitoring and Reporting 2.0 User Guide

Version 1.x to 1.x and 2.x to 2.x

18 EMC VNX Family Monitoring and Reporting 2.0 User Guide

This chapter discusses administration tasks including:

About Home Page

Licenses Request permanent licenses, install and delete licenses.

20 EMC VNX Family Monitoring and Reporting 2.0 User Guide

Alerting Controls alert services

Collecting Controls data collection.

Database Database service.