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EMC Enterprise Storage

EMC Navisphere
Event Monitor
Version 5.X

ADMINISTRATOR’S GUIDE
P/N 069001037-01

EMC Corporation 171 South Street, Hopkinton, MA 01748-9103


Corporate Headquarters: (508) 435-1000, (800) 424-EMC2 Fax: (508) 435-5374 Service: (800) SVC-4EMC
Copyright © 2000, 2001 EMC Corporation. All rights reserved.
Printed May 2001

No part of this publication may be reproduced or distributed in any form or by any means, or stored in a
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The information contained in this document is subject to change without notice. EMC Corporation assumes
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All other trademarks mentioned herein are the property of their respective owners.

ii EMC Navisphere Event Monitor Administrator’s Guide


Contents

Preface..............................................................................................................................xi

Chapter 1 About Navisphere Event Monitor


Overview of Event Monitor ............................................................1-2
Terms and Definitions...............................................................1-3
Distributed and Centralized Monitoring ...............................1-4
Event Monitor Software............................................................1-6
Configuring Distributed Monitoring....................................1-7
Configuring Centralized Monitoring .....................................1-8

Chapter 2 Installing and Starting Event Monitor


Installing and Starting Event Monitor ...........................................2-2
Removing Event Monitor ................................................................2-3
Installing Event Monitor..................................................................2-4
Starting a Navisphere Manager or Event Monitor Session ........2-5
Setting User Options for Navisphere.............................................2-8
Selecting Storage Systems to Manage (Manager Installed) ......2-11

Chapter 3 Trees, Connectivity Map, and Main Window


Trees ....................................................................................................3-2
Connectivity Map .............................................................................3-6
Detailed View ....................................................................................3-7
Toolbar.........................................................................................3-9
Workspace.................................................................................3-10
Components of Trees, Connectivity Map, and Detailed View .3-11
Accessible, Inaccessible, and Unsupported Storage
Systems......................................................................................3-11

EMC Navisphere Event Monitor Administrator’s Guide iii


Contents

Icons...........................................................................................3-12
Storage-System Menu .............................................................3-16
Main Window..................................................................................3-27
Application Icon ......................................................................3-28
Menu Bar ..................................................................................3-28
Toolbar.......................................................................................3-30
Workspace.................................................................................3-31
Status Bar ..................................................................................3-33
Window Configuration ..........................................................3-33

Chapter 4 Creating Templates Using the Wizard

Chapter 5 Configuring Event Monitor and Using Event Viewer


Centralized and Distributed Monitoring ......................................5-2
Adding Monitored Storage Systems..............................................5-2
Configuring Monitor Agent Properties..................................5-4
Removing Monitored Agents ..................................................5-6
Starting the Monitoring Service ..............................................5-6
Creating New Templates .................................................................5-7
To Create The Templates..........................................................5-7
Setting Up Responses for the Templates..............................5-11
Adding Customized Responses ............................................5-16
Testing Responses....................................................................5-19
Deleting Customized Responses...........................................5-20
Creating New Templates Based on Existing Templates....5-20
Importing Templates ...............................................................5-20
Exporting Templates ...............................................................5-21
Adding Templates to Storage Systems.................................5-21
Viewing Template Properties ................................................5-22
Deleting Templates..................................................................5-22
Understanding Event Viewer .......................................................5-24
Viewing Event Logs ................................................................5-24
Filtering Events ........................................................................5-25
Viewing Event Details from the Events Window...............5-26
Saving Events to the Log File.................................................5-27
Opening the Event Log File ...................................................5-27
Printing Events.........................................................................5-27
Clearing Events in the Events Window ...............................5-28
Understanding the Events Timeline ...........................................5-29
Description of the Events Timeline.......................................5-30
Viewing the Events Timeline.................................................5-31
Viewing Event Details from the Timeline............................5-33

iv EMC Navisphere Event Monitor Administrator’s Guide


Contents

Index ................................................................................................................................ i-1

EMC Navisphere Event Monitor Administrator’s Guide v


Contents

vi EMC Navisphere Event Monitor Administrator’s Guide


Tables

2-1 Default Settings for User Options .............................................................. 2-9


3-1 Toolbar Buttons ............................................................................................. 3-9
3-2 Detailed View Containers ......................................................................... 3-10
3-3 Accessible, Inaccessible, and Unsupported Storage Systems .............. 3-11
3-4 Icon Colors ................................................................................................... 3-12
3-5 Icon Images and Descriptions for Servers and Server HBAs ............... 3-13
3-6 Menu Option for Single or Multiple Servers .......................................... 3-13
3-7 Individual Storage-System Icon Images ................................................. 3-14
3-8 Multiple Storage-Systems Icon Image ..................................................... 3-15
3-9 Storage-System Menu Options for a Single Storage System ................ 3-17
3-10 Storage-System Menu Options for Multiple Storage Systems ............. 3-18
3-11 Basic Storage Component Icons: Images and Descriptions ................. 3-19
3-12 Menu Options for a Single Basic Storage Component .......................... 3-22
3-13 Menu Options for Multiple Basic Storage Components of the Same
Type ................................................................................................................ 3-23
3-14 Hardware Component Icon Images and Descriptions ......................... 3-24
3-15 Menu Options for a Single Hardware Component ............................... 3-26
3-16 Menu Options for Multiple Hardware Components of the Same
Type ................................................................................................................ 3-26
3-17 Application Icon Image ............................................................................. 3-28
3-18 Main Window Toolbar Buttons ................................................................ 3-30
3-19 Filters for Displaying Managed Storage Systems .................................. 3-32

EMC Navisphere Event Monitor Administrator’s Guide vii


Tables

viii EMC Navisphere Event Monitor Administrator’s Guide


Figures

1-1 Distributed Monitoring System .................................................................. 1-4


1-2 Centralized Monitoring System ................................................................. 1-5
3-1 Sample Partially Expanded Equipment Tree ........................................... 3-3
3-2 Sample Partially Expanded Storage Tree .................................................. 3-4
3-3 Sample Partially Expanded Hosts Tree ..................................................... 3-5
3-4 Main Window ............................................................................................. 3-27

EMC Navisphere Event Monitor Administrator’s Guide ix


Figures

x EMC Navisphere Event Monitor Administrator’s Guide


Preface

This guide describes how to install and configure EMC Navisphere®


Event Monitor on FC-series and C-series storage systems. You should
be familiar with the operating system running on the servers and
with the concepts and operation of the storage systems.
This manual assumes that the disk-array storage systems have been
connected to servers, and that each server is using the storage-system
disks.
The following defines the structure of this manual:
Chapter 1 Introduces Event Monitor.
Chapter 2 Explains installing, starting, and stopping monitored
servers and storage systems.
Chapter 3 Explains using the Navisphere Main Window, which
lets you select equipment, server, and storage display
trees.
Chapter 4 Explains using the Event Monitor configuration
wizard to create templates that define the responses
and events that the Event Monitor will monitor.
Chapter 5 Explains customizing Event Monitor templates.

EMC Navisphere Event Monitor Administrator’s Guide xi


Preface

Related Documents Other Navisphere publications include:


• EMC Navisphere Manager Version 4.X User Guide (069000882)
• EMC Navisphere Integrator Version 4.X User Guide (069001057)
• EMC Navisphere Server Software for AIX User Guide (069001052)
• EMC Navisphere Server Software for HP-UX User Guide (069001051)
• EMC Navisphere Server Software for Solaris User Guide (069001050)
• EMC Navisphere Server Software for Windows User Guide
(069001048)
• Storage System and Navisphere Event Codes Version 4.3 Reference
(06901041)

Format Conventions We use the following format conventions in this manual:


Convention Meaning
This type Indicates text (including punctuation) that you type
verbatim, all commands, pathnames, and filenames,
and directory names.
This type Represents a variable; an item for which you
substitute a valid value.
This type or Represents a system response (such as a message or
This type prompt), a file or program listing.
[] Encloses optional entries. Do not type the brackets.
x→y Represents a menu path. For example,
Change Parameters → Change Storage System
Parameters tells you to select the Change Parameters
item from the menu that appears, and then select the
Change Storage System Parameters item from the
next menu that appears.

↵ Represents the Enter key. (On some keyboards this


key is called Return or New Line.)

Where to Get Help Obtain technical support by calling your local sales office.

xii EMC Navisphere Event Monitor Administrator’s Guide


Preface

If you are located outside the USA, call the nearest EMC office for
technical assistance. For service, call:
United States: (800) 782-4362 (SVC-4EMC)
Canada: (800) 543-4782 (543-4SVC)
Worldwide: (508) 497-7901

and ask for Customer Service.

Your Comments Your suggestions will help us continue to improve the accuracy,
organization, and overall quality of the user publications. Please
e-mail us at techpub_comments@emc.com to let us know your
opinion or any errors concerning this manual.

EMC Navisphere Event Monitor Administrator’s Guide xiii


Preface

xiv EMC Navisphere Event Monitor Administrator’s Guide


Invisible Body Tag
1
About Navisphere
Event Monitor

This chapter provides an overview of the Navisphere® Event


Monitor.

About Navisphere Event Monitor 1-1


About Navisphere Event Monitor
1

Overview of Event Monitor


Event Monitor tracks the status of storage systems connected to
servers on a direct network or storage area network (SAN) . You can
specify the storage systems for which Event Monitor logs status and
the range of event messages to report. You can also configure Event
Monitor to send notification to the user when selected events occur
by:
• Sending E-mail to the user
• Paging the user
• Sending an SNMP trap to an industry standard
network-management tool such as HP OpenView™,
Tivoli® NetView, and CA-Unicenter® TNG.

You can use any combination of these methods.

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About Navisphere Event Monitor
1

Terms and Definitions


Server—A host that uses one or more storage systems for data
storage and retrieval.
Agent—A server-based daemon application that communicates
between Navisphere Server applications and storage systems. The
Agent is the only application that communicates directly with the
storage system.
Event Monitor - part of the Agent program which can monitor itself
or other servers.
Management Station—The server running the Navisphere storage-
management software — including the Event Monitor GUI and
Manager.
Managed Storage System—A storage system that is managed by
EMC software.
Monitor Station—The server on which Navisphere Event Monitor
runs in a centralized monitoring application. Event Monitor runs
continuously on the monitor server and observes the state of all
servers it is monitoring . Event Monitor sends notification to the user.
Monitored Server—A server whose storage-system status is
monitored by the monitor station.

Overview of Event Monitor 1-3


About Navisphere Event Monitor
1

Distributed and Centralized Monitoring


You can configure a system to use distributed or centralized
monitoring:
• Distributed – each server monitors its own storage system and
notifies the user when selected events occur.
• Centralized – a monitor station monitors several servers and their
storage systems. The monitor station notifies the user when
selected events occur on the servers that it is monitoring.

In a centralized system, we recommend that you use the management station


as the monitor station. It is best not to have the monitor station managing a
storage system. Also note that a server managing an FC4700 storage system
cannot be a monitor station.

Figure 1-1 and Figure 1-2 show examples of Distributed Monitoring


and Centralized Monitoring systems.

Management Station
Windows Operating System
Navisphere Manager
Event Monitor GUI
LAN

Notifies user UNIX Windows NT Notifies user


via e-mail Self-Monitoring Server Self-Monitoring Server via pages
when events UNIX Operating System Windows Operating System when events
occur Host Agent Host Agent occur

FC4500 FC4500
Storage System Storage System
EMC1880

Figure 1-1 Distributed Monitoring System

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1

Management Station
used as Monitoring Station
Windows Operating System Notifies user via e-mail,
Navisphere Manager pages, and/or SNMP
Event Monitor GUI traps when events occur
Host Agent
LAN

UNIX Server UNIX Server Solaris Server


monitored by monitored by monitored by
Monitoring Station Monitoring Station Monitoring Station
UNIX Operating System UNIX Operating System Solaris Operating System
Host Agent Host Agent Host Agent

FC4500 FC4500 SP A SP B
Storage System Storage System FC4700
Storage System
EMC1882

Figure 1-2 Centralized Monitoring System

In the above example, the Management Station serves as the


monitoring station. We do not recommend that the UNIX or Solaris
servers serve as the monitoring station because they are managing
storage systems. The Solaris Server cannot be used as a monitoring
station because it is managing an FC 4700 storage system.

Overview of Event Monitor 1-5


About Navisphere Event Monitor
1

Event Monitor Software


The Event Monitor software consists of two distinct parts:
• The Event Monitor Graphical User Interface (GUI) that runs on
the Management Station. This is used to set up configurations,
view current fault conditions, and view Event History logs. It
allows you to specify the type of monitoring, the range of events,
and the servers to monitor.
• Event Monitor, which is part of the Navisphere Agent, runs
continuously as a service or daemon. You can figure this part of
the Agent as one of the following:
— Self Monitoring Agent that monitors the status of the storage
system connected to the server on which it resides, and
notifies the user of selected events. Self monitoring Agents
are used in distributed monitoring applications.
— Centralized Monitoring Agent that monitors other servers on
the network by communicating with Agents on other servers.
The Centralized Monitoring Agent notifies the user when
events occur on any of the servers it is monitoring
— Monitored Agent that monitors the status of the storage
system connected to the server on which it resides, and
reports events to the centralized monitoring Agent.

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About Navisphere Event Monitor
1

Configuring Distributed Monitoring


You must install Navisphere Manager, and then install the Event
Monitor User Interface Kit (which includes the Event Monitor GUI)
on a Windows NT 4.0 or Windows 2000 computer. Use the Event
Monitor GUI in the interface kit to create templates for the servers in
the system. You must create one or more templates—depending on
the operating system platform—for each of the monitored servers.
Once you have created the template, it is applied to each of the
servers on the system.
In this configuration, each server’s Agent acts as a self monitoring
Agent which notifies the user when events occur in its storage
system. The template you create for the server specifies the events
and the form of notification.
You can view the Event Logs for each of the monitored servers in the
Event Monitor GUI.

Overview of Event Monitor 1-7


About Navisphere Event Monitor
1

Configuring Centralized Monitoring


You must install Navisphere Manager, and then install the Event
Monitor User Interface Kit (which includes the Event Monitor GUI)
on a Windows NT 4.0 or Windows 2000 computer.
When you install the Event Monitor User Interface Kit on a computer
that has Navisphere Manager, the Agent on the computer is
automatically configured to be a Centralized Monitoring Agent with
no local storage system to manage. You must apply a Centralized
Event Monitoring template to this Agent to specify what servers it is
monitoring and how to respond to events reported by those servers.
In this configuration, the monitoring station’s Agent periodically
polls the Agents of the servers it is monitoring for new events. The
monitoring station’s Agent notifies the user when events occur. The
events and the form of notification are specified in the template you
create for the server in the GUI.
You can view the Event Logs for each of the monitored servers in the
Event Monitor GUI.

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Invisible Body Tag
2
Installing and Starting
Event Monitor

This chapter explains installing and starting Event Monitor. Topics


are
• Installing and Starting Event Monitor ............................................2-2
• Removing Event Monitor .................................................................2-3
• Installing Event Monitor ...................................................................2-4
• Starting a Navisphere Manager or Event Monitor Session..........2-5
• Setting User Options for Navisphere ..............................................2-8
• Selecting Storage Systems to Manage (Manager Installed) ....... 2-11

Installing and Starting Event Monitor 2-1


Installing and Starting Event Monitor
2

Installing and Starting Event Monitor


This manual assumes that you are familiar with the Windows environment
for your management station.

If you use HP OpenView Management software, make sure it is closed before


you install Event Monitor.

The host on which you install Event Monitor must have the following
hardware and software:
• Color graphics console with a minimum resolution of 1024 x 768
pixels
• Windows 2000 operating system or Windows NT 4.0 operating
system with Service Pack 4 or Service Pack 5
• TCP/IP Services configured with connections to the servers with
storage systems that Navisphere will manage

For the latest information on which host types you can use and the required
software revisions and service packs, refer to the Event Monitor Release
Notice.

If you have an existing version of Event Monitor, you must remove it before
installing the new version. To remove Event Monitor, go to Removing Event
Monitor. To install Event Monitor, go to Installing Event Monitor on page 2-4.

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Installing and Starting Event Monitor
2

Removing Event Monitor


If you have an existing version of Event Monitor, you must remove it
before installing the new version.
To Remove Event Monitor
1. If you are not logged on, log in to the Windows management
station as Administrator or someone who has administrative
privileges.
2. If Event Monitor is running, stop it by following the menu path
File → Exit
3. From the Windows taskbar, follow the path
Start → Settings → Control Panel
4. In the Control Panel dialog box, double-click Add/Remove
Programs.
5. In the Add/Remove Program Properties dialog box, click
Navisphere Event Monitor, and then click Add/Remove.
6. In the confirmation dialog box that opens, click Yes to confirm the
removal of Event Monitor.
7. In any Remove Shared File dialog box that appears, click Yes To
All only if you are either removing Event Monitor to install a
different Event Monitor version or if you are removing all
Navisphere software from the server; otherwise, click No to All.
8. In the Remove Programs From Your Computer dialog box, click
OK.
9. In the Add/Remove Program Properties dialog box, click OK to
close the dialog box.
10. Close the Control Panel dialog box.

Removing Event Monitor 2-3


Installing and Starting Event Monitor
2

Installing Event Monitor


Before you install Event Monitor, be sure that Navisphere Manager is
installed. If you use HP OpenView Management software, make sure
it is closed before you install Event Monitor.
To Install Event Monitor
1. Log in to the Windows management station as Administrator or
someone who has administrative privileges.
2. If an earlier version of Event Monitor is already installed, remove
it (as described on page 2-3) before installing the new version.
3. Insert the Event Monitor CD-ROM in the management station’s
CD-ROM drive.
Event Monitor installation starts automatically, and the Event
Monitor installation screen appears.
If you do not see the installation screen, follow these steps to start:
a. From the Windows taskbar, follow the path
Start → Run
b. Enter the following program name, and then click OK:
drive: \setup.exe
where drive is the letter for the CD-ROM drive.
The Welcome dialog box appears.
4. Click Next to continue.
The Installation Folder dialog box opens with the default
installation folder listed as
C:\TEMP\Navisphere Event Monitor.
5. If you do not want to install Event Monitor in
C:\TEMP\Navisphere Event Monitor, click Browse and open
the desired installation folder.

Click Continue.

After a few seconds, the Welcome to the InstallShield Wizard for


Navisphere Event Monitor dialog box opens.
6. Click Next to continue.
The License Agreement dialog box opens.

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Installing and Starting Event Monitor
2

7. Read the license agreement, and then click Yes to accept the
agreement and continue the installation.
8. In the Select Program Folder dialog box, click Next to continue.
9. If the Choose Destination Location dialog box appears, click
Next to select the default location
C:\Program Files\EMC\Navisphere.
The setup program copies Navisphere files to the destination
location. This may take several seconds.
10. In the Setup Complete dialog box, click Finish. (Do not select the
Run Navisphere Enterprise check box at this time.)
11. If Navisphere Agent is not installed, The Set Up dialog box for
installing the Navisphere Agent opens. If this dialog box does not
open, go to step 13.
12. Refer to the Navisphere Server Software Administrator’s or User
Guide for the host operating system for instructions on installing
the Agent.
13. Click Finish to complete the installation.

Any user who can access the management station can change or delete
the Event Monitor files you just installed. You need to change the
permissions on these files if you want to limit access to them.

What Next? Proceed to the next section Starting a Navisphere Manager or Event
Monitor Session as follows.

Starting a Navisphere Manager or Event Monitor Session


Before you use Event Monitor, someone must have performed the
following tasks:
Task Described in
Installed the storage systems and connected them to Storage-system installation
the servers, either directly or through hubs or switches. and service manual and hub or
switch documentation.
Set up the servers whose storage systems you want to Server software manual for the
manage. Setting up includes installing ATF (if storage system, ATF manual,
purchased) and the Agent, and configuring the Agent. or Agent/CLI manual.

Starting a Navisphere Manager or Event Monitor Session 2-5


Installing and Starting Event Monitor
2

You can open an Enterprise window, which lets you use all
Navisphere applications installed on the management station in the
same Main window; or you can start an Event Monitor session, which
lets you use just Event Monitor in the Main window.
Any user can run a Navisphere Enterprise or Event Monitor session
from any management station on which it is installed, and can use it
to monitor storage systems. Only privileged users can use
Navisphere to configure or reconfigure a storage system. A user is
privileged if the Agent on the server is set up with appropriate access
for that user, as described in the Server Software manual.

! CAUTION
The Agent allows more than one Navisphere Manager session to
access the same storage system at the same time. As a result, two
authorized users are able to configure or reconfigure the same
storage system at the same time, though doing this may damage the
data.

To Start a Navisphere Manager or Event Monitor Session

Before starting a session, make sure that the Agent with Event Monitor
capability is running on all servers connected to storage systems you want to
monitor.

1. Log in to the Windows management station as either


Administrator or someone who has administrative privileges.
2. From the Windows taskbar, follow the path below for the session
you want to start.
For a Navisphere Enterprise window select:
Start → Programs → Navisphere → Navisphere Enterprise
For an Event Monitor session select:
Start → Programs → Navisphere → Event Monitor
The Navisphere splash screen appears and closes in 3
approximately seconds.

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Installing and Starting Event Monitor
2

3. Select Event Monitor → Configuration


The Event Monitor Configuration window opens with a list of
storage systems that were managed when you closed your last
session of the application. If the host file does not exist, the
Enterprise Storage dialog box remains empty.
(The default path for the file that has the list of Agents that were
managed when you closed your last session of this application is
C:\install_directory\Profiles\username\HostAdmin.txt, where C
is the disk, install_directory is the directory where Event Monitor
was installed, and username is your username.)

If you start the Navisphere application while the Agent is starting up on a


server with managed storage systems, the application may receive a time-out
error from that Agent. If such an error occurs, the application displays a
dialog box informing you of the time-out error. Once the Agent is running,
you can either restart the application or add the server to the list of managed
Agents using the Agent Selection dialog box.

What Next? Continue to the next section, Setting User Options for Navisphere.

Starting a Navisphere Manager or Event Monitor Session 2-7


Installing and Starting Event Monitor
2

Setting User Options for Navisphere


Navisphere has the following options that you can set to determine
some of its basic operations.
Network Time Out - Sets the time interval in seconds for the
application to establish a connection to a managed storage system. If
the time interval is exceeded, the application terminates the
connection.

Do not confuse the Network Timeout with the Network Timeout for Central
Monitoring, which occurs when the Monitor Agent sends a request to one of
the Agents it is monitoring, and the Agent it is monitoring does not respond
within a specified period of time.

Host File Path - The path of the file where the list of Agents with
managed storage systems is saved between Navisphere sessions.
Polling Interval - The time interval in seconds that determines how
often Manager performs a poll operation if automatic polling for the
session (background polling) is enabled.
Automatic Polling - Enables or disables background polling for the
session. Background polling maintains the polling interval counter
and performs poll operations. When background polling is enabled,
the application automatically requests an Agent to poll a managed
storage system for updated information only if automatic polling for
the storage system is enabled.
If automatic polling is enabled for a storage system, the polling
interval and the automatic polling priority for a storage system
determine how often the Agents poll storage systems. If automatic
polling for a storage system is not enabled when a poll operation
occurs, the information in the application’s image of the storage
system remains unchanged. When background polling is disabled, no
poll operations occur.

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2

Table 2-1 Default Settings for User Options

Option Setting
Network Time Out 120 seconds
Host File Path drive:\install_directory\Profiles\username\HostAdmin.txt
where drive is the drive, install_directory is the directory where you installed
Windows, and username is your user name.
Polling Interval 60 seconds
Automatic Polling Cleared (disabled)

To Set the User Options for the Application


1. In the Main window, follow the path View → Options.
A User Options dialog box opens, similar to the following.

2. You can change any of the following options:


a. In Host File Path, type or select the path to use for the
managed host file.
b. In Polling Interval, type or select the number of seconds for
the polling interval.
c. Select the Automatic Polling check box to enable automatic
polling for the application, or clear the check box to disable it
for all managed storage systems.
To set storage-system properties, you must have Navisphere
Manager installed.

Setting User Options for Navisphere 2-9


Installing and Starting Event Monitor
2

3. Click OK to apply the settings and close the dialog box.


All settings are saved for your future Navisphere sessions.

What Next? Go to the next section, Selecting Storage Systems to Manage (Manager
Installed)

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Installing and Starting Event Monitor
2

Selecting Storage Systems to Manage (Manager Installed)


You select the Agents and storage systems you want to manage using
the Agent Selection dialog box. If the Agents and storage systems
you want to manage were selected during the previous session, you
do not need to select them again.
To Open the Agent Selection Dialog Box
On the Main window menu bar, follow the path File → Select Agents.
An Agent Selection dialog box opens. For more information on the
fields in the dialog box, click Help.

If all the servers with storage systems that you want to manage are
listed under Managed Agents, then click OK. If you want to learn
about storage-system trees or the Navisphere Main window, go to
Chapter 3. To create Event Monitor templates, go to Chapter 4.
If not all servers are listed or the list is empty, you can either manage
storage systems on servers whose name you know (next section) or
manage storage systems on selected servers on subnets (page 2-12).

Selecting Storage Systems to Manage (Manager Installed) 2-11


Installing and Starting Event Monitor
2

To Manage Storage Systems on Servers Whose Names You Know


1. For each server with storage systems you want to manage, type
its name in the Agent to Add box, and click →.
The server appears in the Managed Agents box.
2. When the Managed Agents box contains all the servers with
storage systems you want to manage, click OK.
The dialog box closes, and the application does the following:
• Adds the new servers to the host file.
• Contacts each server in the file to determine the state of the
storage systems connected to it.
• For each storage system, the application displays a
storage-system icon in the Equipment and Storage trees in
each open Enterprise Storage dialog box.
• For each server (managed or unmanaged) connected to each
storage system, the application displays a host icon in the
Host tree in each open Enterprise Storage dialog box in its
Main window. (Only the names of managed servers are in the
host file.)
The default host file is
drive:\\install_directory\Profiles\username\HostAdmin.txt
where drive is the disk, install_directory is the directory where
the Windows operating system was installed, and username is
your username. To change the name and location of this file,
follow the Main window menu path View → Options.
3. If you do not want to manage any storage systems with an icon
on the Equipment and Storage trees, right-click the icon and click
Unmanage.
Manager removes the storage-system icon from the Equipment
and Storage trees in each open Enterprise Storage dialog box.
To Manage Storage Systems on Selected Servers on Subnets
1. For each subnet, type its IP address in the Subnet to Add box,
and click → .
The IP address moves into the Subnets to Search box.
2. When the Subnets to Search box contains the IP addresses of all
the desired subnets, click Find Agents.

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2

The application starts searching the subnets for servers running


the Agent. When the application finds a server, it displays an icon
for the server in the Unmanaged Agents box. The Scanning
subnets status bar displays the amount of the search completed.

3. When the search is complete, in the Unmanaged Agent box,


select the servers that you want to manage, and click → .
The server names move to the Managed Agents box.

The application displays host icons for each server connected to a managed
storage system regardless of whether the server is managed. The icon for an
unmanaged server functions differently than the icon for a managed server.
As a result, we strongly recommend that you manage all servers connected to
a storage system that you want to manage.

4. When you have finished moving all the servers you want to
manage to the Managed Agents box, click OK.
The dialog box closes, and the application does the following:
• Adds the new servers to the host file.
• Contacts each server in the file to determine the state of the
storage systems connected to it.

Selecting Storage Systems to Manage (Manager Installed) 2-13


Installing and Starting Event Monitor
2

• For each storage system, the application displays a


storage-system icon in the Equipment and Storage trees in
each open Enterprise Storage dialog box.
• For each server (managed or unmanaged) connected to each
storage system, the application displays a host icon in the
Host tree in each open Enterprise Storage dialog box in its
Main window. (Only names of managed servers are in the host
file.)
The default host file is
drive:\\install_directory\Profiles\username\HostAdmin.txt
where drive is the disk, install_directory is the directory where the
Windows operating system was installed, and username is your
username. To change the name and location of this file, follow the
Main window menu path View → Options.
5. If you do not want to manage any storage system with an icon on
the Equipment and Storage trees, right-click the icon and click
Unmanage.
The application removes the storage-system icon from the
Equipment and Storage trees in each open Enterprise Storage
dialog box.

What Next? For a description of the Main window, continue to Chapter 3. If you
are familiar with the Main window, go to Chapter 4.

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Invisible Body Tag
3
Trees, Connectivity
Map, and Main
Window

This chapter explains how Manager shows the storage-system


environment. Topics are
• Trees .....................................................................................................3-2
• Connectivity Map...............................................................................3-6
• Main Window ...................................................................................3-27

Trees, Connectivity Map, and Main Window 3-1


Trees, Connectivity Map, and Main Window
3

Trees
Trees show the relationships between the physical and logical
components of managed storage systems. Trees are analogous to the
hierarchical folder structure of Microsoft Windows Explorer.
The Equipment tree shows icons for the physical components of the
managed storage systems and servers and their host bus adapter
(HBA) ports to which the managed storage systems are connected.
The Storage and Host trees show icons for the logical components of
the managed storage systems. The Storage tree shows the icons from
a storage-system viewpoint, and the Hosts tree shows them from a
host viewpoint.
A tree opens in the selected tab in the open Enterprise Storage dialog
boxes in the Main window. The Equipment tree opens in the
Equipment tab; the Storage tree opens in the Storage tab; and the
Hosts tree opens in the Hosts tab, as shown on the following pages.
The managed storage systems are the base components in the
Equipment and Storage trees. These trees display a storage-system
icon for each managed storage system. The managed servers are the
base icons for the Hosts tree. This tree displays a host icon for each
managed server. It also displays an icon for each unmanaged server
connected to a managed storage system.
You can expand and collapse the storage system or host icons to show
icons for their components (such as SP icons, disk icons, LUN icons,
and RAID Group icons) just as you can expand and collapse the
Explorer folder structure. You use the icons to perform operations on
and display the status and properties of the storage systems, their
components, and their host connections.

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Storage-system
icon

Figure 3-1 Sample Partially Expanded Equipment Tree

Trees 3-3
Trees, Connectivity Map, and Main Window
3

Storage-system
icon

Figure 3-2 Sample Partially Expanded Storage Tree

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Host icon

Figure 3-3 Sample Partially Expanded Hosts Tree

You select icons on a tree in the same way that you select items in
other Microsoft Windows applications.
To Select a Single Icon
Click the icon.
To Select Multiple Icons
Do either of the following:
• Press Shift while clicking the first icon and last icon to select the
first and last icon and all icons between them.
• Press Ctrl while clicking the icons you want to select.

Trees 3-5
Trees, Connectivity Map, and Main Window
3

Connectivity Map
The Connectivity Map shows the logical connections for each
currently managed storage system and the hosts using its storage. It
uses the same icons as the tree views to represent the storage system
and hosts. You use the icons to perform operations on and display the
status and properties of the storage systems, their components, and
their host connections.
To Display the Connectivity Map
On the Operations menu, click Connectivity Map.
The Connectivity Map opens in the Enterprise Storage dialog box in
the Main window, similar to the following.

The managed storage systems and the hosts to which they connect
are the base components in the connectivity map. The map displays a
storage-system icon for each managed storage system and a host icon
for each host connected to a managed storage system. If the hosts are
connected to storage systems through switches, one switch icon is
shown between the hosts and storage systems.
You can display
• The connectivity between hosts and storage systems.
• A detailed view of a storage system.

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To Display Connectivity Between Components


Click on a single icon in the map.
The map highlights all the connections relevant to the component
represented by the icon.
To Display a Detailed View from the Connectivity Map
Double-click the icon for a storage system.

Detailed View
The Detailed View window provides a graphical view of the
relationships among the servers connected to the selected storage
system and the Storage Groups (shared storage systems only), SPs,
LUNs, RAID Groups, and disks in the storage system.
The Detailed View window uses the same icons as the tree views to
represent servers, storage systems, LUNs, RAID Groups, Storage
Groups, SPs, and disks. You can right-click any of these icons to
display the single-select menu for the component.
To Display a Detailed View
From any tree view, right-click the icon for the storage system and
click Detailed View, or in the Connectivity Map, double-click the
icon for a storage system.

Detailed View 3-7


Trees, Connectivity Map, and Main Window
3

The Detailed View opens similar to the following

Toolbar

Workspace

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Toolbar The buttons on the Detailed View window toolbar change the
appearance and content of the window.
The toolbar buttons are toggle buttons.

Table 3-1 Toolbar Buttons

Button Name Use to display

Select View Wide-angle view (view with small icons) or normal view
(view with large icons). The default is the wide-angle
view.

LUN Ownership Yellow label on each LUN indicating whether SP A or SP


B owns it. No label appears on any unowned LUNs. The
default is not to display LUN ownership labels.

Disk IDs Yellow label on each disk with the disk ID. The default is
not to display disk ID labels.

LUN Devices File system mappings below each LUN. The default is to
display the mappings.

Host Connections Connection lines from each server to either the Storage
Group to which it can perform I/O (shared storage
systems) or the SPs to which it is connected (unshared
storage systems). The default is to hide these lines.

Help On-line help.

Detailed View 3-9


Trees, Connectivity Map, and Main Window
3

Workspace The workspace in the Detailed View window displays a graphical


view of the relationships between the servers connected to the
selected storage system and certain physical and logical components
within the storage system. For all types of storage systems, the
Detailed View contains icons for LUNs, disks, and servers. It also
contains the following containers, depending on the storage-system
type:

Table 3-2 Detailed View Containers

Storage-System
Container Type Function

Storage Group container Shared Represents a Storage Group in the storage system, and contains an icon
for each LUN in the group. It identifies the Storage Group it represents by
name.
Right-clicking a Storage Group container displays the Storage Group
menu.

Storage Processor container Unshared Represents a storage processor (SP) in the storage system, and contains
an icon for each LUN owned by the SP. It identifies the SP it represents by
name (SP A or SP B).
Right-clicking a Storage Processor container displays the SP menu.

Unowned LUNs container All Contains an icon for each LUN in the storage system not owned by an SP.

RAID Group container Unshared, Represents a RAID Group in the storage system, and contains an icon for
RAID-Group each disk in the group. It identifies the RAID Group it represents by name
or and type.
Shared Right-clicking a RAID Group container displays the RAID Group menu.

Unassigned Disk container Unshared, Contains icons for each disk in the storage system that is not assigned to
RAID-Group a RAID Group.
or
Shared

Enclosure container Unshared, non-RAID Represents an enclosure in the storage system, and contains an icon for
Group each disk in the enclosure. It identifies the enclosure it represents by the
enclosure name.
Right-clicking an Enclosure container displays the Enclosure menu.

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Components of Trees, Connectivity Map, and Detailed View


This section describes accessible, inaccessible, and unsupported
storage systems and the icons that appear on the Equipment,
Storage, and Hosts trees and the Connectivity Map and Detailed
View.

Accessible, Inaccessible, and Unsupported Storage Systems


For Manager, a storage system is either accessible, inaccessible, or
unsupported.

Table 3-3 Accessible, Inaccessible, and Unsupported Storage Systems

Term Explanation

accessible Manager can communicate with the storage system.

inaccessible Manager has never been able to communicate with the storage system. A storage system can be
inaccessible for any of these reasons:
• The Agent is not running on the server. In this case, Manager displays an error message when you try
to select the server for management. Manager does not display an icon for the storage system that is
inaccessible for this reason.
• The Agent running on the server was started by a user who was not logged in as root or with
Administrative privileges. Manager displays an icon for a storage system that is inaccessible for this
reason, and the icon indicates that the storage system is inaccessible.
• The storage system’s name is wrong in the Agent configuration file on its server. Manager displays an
icon for a storage system that is inaccessible for this reason, and the icon indicates that the storage
system is inaccessible.

unsupported The storage system’s device entry in the Agent configuration file on its server is one that Manager does
not support. Examples are an internal disk on the server and a seven-slot storage system with SCSI
disks.

Each managed storage system is represented by a storage-system


icon on the Equipment, Storage, and Hosts trees. This icon consists of
an image and a description.

Components of Trees, Connectivity Map, and Detailed View 3-11


Trees, Connectivity Map, and Main Window
3

Icons Each icon in a tree consists of an image representing the component


and a description of the component. The color of the image and the
letter it contains reflect the condition of the component as follows:

Table 3-4 Icon Colors

Color Character Condition

Grey or green None The component and all of its components are working
and grey normally.

Faded grey or None The component is part of a storage system that is not
green and managed.
grey

Orange F Either the component or one or more of its components has


failed.

X Storage system is unsupported.

? Storage system is inaccessible.

Blue T Either the component or one or more of its components is in a


transition state.

The main components of the Equipment and Storage trees are the
icons for the managed storage systems, and the main components of
the Hosts tree are the icons for the servers connected to managed
storage systems. Server icons are described below; storage-system
icons are described on page 3-14; and the icons for storage-system
components are described on page 3-18.

Icons for Servers The icons for the managed servers (hosts) and their host bus adapters
(HBAs) connected to managed storage systems appear in the
Equipment tree and the Connectivity Map. The icons for all servers
(managed or unmanaged) connected to managed storage systems
appear in all the trees and the map.

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Table 3-5 Icon Images and Descriptions for Servers and Server HBAs

Image Description Displayed In Meaning

Hosts All trees Hosts connected to the storage


Connectivity Map system.

hostname All trees Server with name hostname


Connectivity Map connected to the storage system.

Port: UniqueID Equipment HBA port in the server connected to


the storage system.
UniqueID is the unique identifier of
the port.

You display the properties of a server using the menu associated with
the host icon for the server.
To Display the Server Menu
For a single server
Right-click the host icon for the server whose menu you want to
display.
For multiple servers
Select the icons for the servers whose menus you want to display, and
right-click.

Table 3-6 Menu Option for Single or Multiple Servers

Icon description Menu option Use To

hostname Properties Display the properties of the selected


servers.

Components of Trees, Connectivity Map, and Detailed View 3-13


Trees, Connectivity Map, and Main Window
3

Storage-System Icons Icons for individual storage systems appear in all the trees and the
map. In the Hosts tree, icons for individual storage systems
connected to a host appear under a multiple storage-systems icon.
Table 3-7 Individual Storage-System Icon Images

Image Type Meaning

FC4400/4500 Rackmount or deskside storage system with two


FC5600/5700 Fibre Channel host ports and Fibre Channel
disks.

FC5200/5300 Rackmount or deskside storage system with two


Fibre Channel host ports and Fibre Channel
disks.

FC5000 Rackmount or deskside storage system with


Fibre Channel disks in a JBOD
(just-a-bunch-of-disks) configuration. This
storage system does not have SPs.

C3x00 30-slot rackmount storage system with SCSI


disks.

C3x00 30-slot deskside storage system with SCSI


disks.

C2x00 20-slot rackmount storage system with SCSI


disks.

C2x00 20-slot deskside storage system with SCSI


disks.

C1900 10-slot rackmount Telestor storage system with


SCSI disks.

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Table 3-7 Individual Storage-System Icon Images (cont )

Image Type Meaning

C1000 10-slot rackmount storage system with SCSI


disks.

C1000 10-slot deskside storage system with SCSI


disks.

Table 3-8 Multiple Storage-Systems Icon Image

Image Description Tree Meaning

Storage Systems Host Storage systems connected to the host.

Storage-System Descriptions
A storage-system description has the following format:
storage_system_name [type]
where
storage_system_name is a name that uniquely identifies the storage
system. For a storage system connected to a
server running Agent revision 5.X, its format
is either A-serial# or B-serial#
where
A or B identifies either SP A or SP B as
the SP used for communications
with the storage system.
serial# is the unique serial number of
enclosure 0 in an FC-series storage
system or the chassis in a C-series
storage system.
You can change this name.

Components of Trees, Connectivity Map, and Detailed View 3-15


Trees, Connectivity Map, and Main Window
3

type is the storage-system type:


• Accessible for an accessible storage
system
• Inaccessible for an inaccessible storage
system
• Unsupported for an unsupported storage
system.

For example, A-95-2694-261 [Inaccessible]

If automatic polling for the session (background polling) is enabled, the word
“polling” appears in brackets after the description in each storage-system
icon during a poll operation.

To Assign a Custom Name to a Storage System


1. In the Enterprise Storage dialog box, click the Equipment or
Storage tab.
2. Right-click the icon for the storage system whose name you want
to change, and then click Set Name.
3. In the Set Storage System Name dialog box, type the new name
and click OK.

Changing the name does not affect the Agent configuration file.

Storage-System Menu
You can perform operations on storage systems using the menu
associated with the storage-system icon. You can display this menu
for single or multiple storage systems.
To Display the Storage-System Menu
For a single storage system
Right-click the icon for the storage system whose component you
want to display.

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For multiple storage systems


Select the icons for the storage systems whose menus you want to
display, and right-click.

Some of the options available on the menu displayed for a single storage
system are unavailable (appear dimmed) when you display the menus for
multiple storage systems.

Table 3-9 Storage-System Menu Options for a Single Storage System

Option Use to

Poll Poll the storage system for status changes.

Unmanage Stop managing the storage system.

Bind LUN Bind disks into a LUN.

Create RAID Group Create a RAID Group from selected disks.

Software Installation Update existing software or install new software on the storage-
system.

Set Name Assign a custom name to the storage system.

Faults Display the Fault Status Report for the storage system.

Disk Summary Display a summary of the disks in the storage system.

Create Storage Groups Create Storage Groups on the storage system.

Connect Hosts Connect servers to a Storage Group on the storage system so the
servers can perform I/O to the LUNs in the Group.

Detailed View Display a graphical view of the relationships between the servers
connected to the storage system and storage-system
components.

Properties Display or set the storage-system properties.

Bind LUN, Create RAID Group, and Software Installation are not available
(dimmed) if the storage system is inaccessible or unsupported. If other
Navisphere 5.X applications are installed on the management station, you
may see additional menu options. For information on these options, see the
online help index or the manual for the application.

Components of Trees, Connectivity Map, and Detailed View 3-17


Trees, Connectivity Map, and Main Window
3

Table 3-10 Storage-System Menu Options for Multiple Storage Systems

Option Use To

Poll Poll all selected storage systems for status changes.

Unmanage Stop managing all selected storage systems.

Software Installation Update existing software or install new software on all selected
storage systems if they all are the same type of storage system.

Detailed View Display a graphical representation of the relationships between the


components of all the selected storage systems.

Properties Display or set properties on all selected storage systems.

If one of the selected storage systems is unavailable or unsupported,


Software Installation is not available (dimmed). If other Navisphere 4.X
applications are installed on the management station, you may see additional
menu options. For information on these options, see the online help index or
the manual for the application.

Storage Component Icons


The basic storage components for a storage system are
• Storage Groups (shared storage system only)
• LUNs
• RAID Groups (RAID Group storage system only)
• Storage processors (SPs)
• Disks

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These components are represented by icons on the trees,


Connectivity Map, and Detailed View.
Table 3-11 Basic Storage Component Icons: Images and Descriptions

Image Description Displayed on Meaning

Storage Groups Storage tree Storage Groups in the storage system or accessible from the
Host tree host.

StorageGroupname Storage tree Individual Storage Group in the storage system or accessible
Host tree from the host.
StorageGroupname is the name of the Storage Group.

LUN LUNID [RAID 5; Storage tree RAID 5 LUN in RAID Group or storage system.
hostnames - Host tree LUNID is the ID assigned when you bound the LUN. It is a
devicename] Connectivity Map hexadecimal number. Hostnames is a list of the names of the
Detailed View servers connected to the storage system. Devicename is the
device name for the LUN on those servers.

LUN LUNID [RAID 3] Storage tree RAID 3 LUN in RAID Group or storage system.
Host tree LUNID is the ID assigned when you bound the LUN. It is a
Connectivity Map hexadecimal number.
Detailed View

LUN LUNID [RAID Storage tree RAID 1/0 LUN in RAID Group or storage system.
1/0] Host tree LUNID is the ID assigned when you bound the LUN. It is a
Connectivity Map hexadecimal number.
Detailed View

LUN LUNID [RAID 1 Storage tree RAID 1 LUN in RAID Group or storage system.
Host tree LUNID is the ID assigned when you bound the LUN. It is a
Connectivity Map hexadecimal number.
Detailed View

LUN LUNID [RAID 0 Storage tree RAID 0 LUN in RAID Group or storage system.
Host tree LUNID is the ID assigned when you bound the LUN. It is a
Connectivity Map hexadecimal number.
Detailed View

Components of Trees, Connectivity Map, and Detailed View 3-19


Trees, Connectivity Map, and Main Window
3

Table 3-11 Basic Storage Component Icons: Images and Descriptions (cont
cont)
cont

Image Description Displayed on Meaning

LUN LUNID [Disk] Storage tree Individual disk LUN in RAID Group or storage system.
Host tree LUNID is the ID assigned when you bound the LUN. It is a
Connectivity Map hexadecimal number.
Detailed View

LUN LUNID [Hot Spare] Storage tree Hot spare in RAID Group or storage system.
Host tree LUNID is the ID assigned when you bound the LUN. It is a
Connectivity Map hexadecimal number.
Detailed View

Unowned LUNs Storage tree LUNs, such as hot spares, that are not owned by either SP.
Host tree
Connectivity Map
Detailed View

SPs Equipment tree SPs in the storage system.


Storage tree

SP A Equipment tree In an FC-series storage system, the SP in the SP A slot in


Storage tree enclosure 0.
In a C-series storage system, the SP in the SP A slot in the
enclosure.

SP B Equipment tree In an FC-series storage system, the SP in the SP B slot in


Storage tree enclosure 0.
In a C-series storage system, the SP in the SP B slot in the
enclosure.

RAID Groups Storage tree RAID Groups on the storage system.


Host tree
Connectivity Map
Detailed View

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Table 3-11 Basic Storage Component Icons: Images and Descriptions (cont
cont)
cont

Image Description Displayed on Meaning

RAID Group Storage tree Individual RAID Group identified by RAIDGroupID in the
RAIDGroupID Host tree storage system.
[RAIDtype] RAIDGroupID is the ID assigned when you created the RAID
Group. It is a hexadecimal number between 0x00 and 0x1F.
RAIDtype is Unbound if no LUNs are bound on the Group.
Available RAID types are: RAID 5, RAID 3, RAID 1/0, RAID 1,
RAID 0, Disk, or Hot Spare.
For example, 0x03[RAID 5].

Disks Equipment tree Disks in the storage system.


Storage tree

Disk diskID All trees For an FC-series storage system, the disk in the enclosure
Connectivity Map and slot identified by diskID, which has the format m-n where
Detailed View m is the enclosure number and n is the slot in the enclosure
containing the disk.
For a C-series storage system, the disk in the slot identified by
diskID, which has the format mn where m is the letter (A, B, C,
D, or E) of the SCSI bus for the slot and n is the position on
the bus containing the disk.

Menus for Storage Components


You can perform operations on storage components using the menu
associated with the icon for the component. You can display this
menu for single or multiple storage components of the same type.
To Display Storage Components Menus
For a single storage component
Right-click the icon for the component whose menu you want to
display.
For multiple storage components of the same type
Select the icons for the storage components whose menus you want
to display, and right-click.

Components of Trees, Connectivity Map, and Detailed View 3-21


Trees, Connectivity Map, and Main Window
3

Some of the options available on the menu displayed for a single


storage component may be unavailable (appear dimmed) when you
display the menu for multiple components of the same type.

Table 3-12 Menu Options for a Single Basic Storage Component

Icon Description Menu Option Use To

StorageGroupname Destroy Destroy the Storage Group.

Connect Hosts Connect servers to the Storage Group.

Properties Display the properties of the Storage Group.

LUN LUNID [RAIDtype] Unbind LUN Unbind the LUN, destroying all the data on it and making its disks available
for another LUN or RAID Group.

Update Host Information Scan SCSI devices (including storage systems) connected to all servers
connected to the storage system. Updates the Navisphere server
information based on the results of the scan.

Add to Storage Groups Add the LUN to one or more Storage Groups.

Properties Display the properties of the LUN.

SP A or SP B Event Log Display the event log for the storage processor (SP).

Reset Statistics Logging Set statistics for LUNs, disks, and storage-system caching to zero.

Properties Display the properties of the SP.

RAID Group Properties Display the properties of the RAID Group.


RAIDGroupID [RAIDtype]
Destroy Dissolve the RAID Group, unbinding all its LUNs.

Disk diskID Properties Display the properties of the disk.

If other Navisphere 4.X applications are installed on the management station,


you may see additional menu options. For information on these options, see
the on-line help index or the manual for the Same Type

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Table 3-13 Menu Options for Multiple Basic Storage Components of the Same
Type

Icon Description Menu Option Use To

StorageGroupname Destroy Destroy the Storage Group.

Connect Hosts Connect servers to the Storage Group.

Properties Display the properties of the Storage Group.

LUN LUNID [RAIDtype] Unbind LUN Unbind all selected LUNs, destroying all the data on them and making their
disks available for another LUN or RAID Group.

Update Host Scan SCSI devices (including storage systems) connected to all servers
Information connected to the storage system. Updates the Navisphere server information
based on the results of the scan.

Properties Display the properties of all selected LUNs.

SP A or SP B Properties Display the properties of all selected SPs.

RAID Group RAIDGroupID Properties Display the properties of all selected RAID Groups.
[RAIDtype]
Destroy Dissolve all selected RAID Groups.

Disk diskID Properties Display the properties of all selected disks.

If other Navisphere 4.X applications are installed on the management station,


you may see additional menu options. For information on these options, see
the online help index or the manual for the application.

Components of Trees, Connectivity Map, and Detailed View 3-23


Trees, Connectivity Map, and Main Window
3

Hardware Component Icons


Icons for the following hardware components that are not also
storage components appear on the Equipment tree only: enclosures,
fans, link control cards (LCCs), power supplies, voltage
semi-regulated converters (VSCs), standby power supplies, and
battery backup units.

Table 3-14 Hardware Component Icon Images and Descriptions

Image Description Meaning

Enclosure 0 DPE (Disk-Array Processor Enclosure) in any FC-series storage system except
an FC5000 series.

Enclosure n DAE (Disk-Array Enclosure) with enclosure address n in an FC-series storage-


system.

Fans Fans in the storage system.

Enclosure n Fan A Drive fan pack in enclosure n in an FC-series storage system.

Enclosure 0 Fan B SP fan pack in enclosure 0 in an FC-series storage system with a DPE.

FAN A Fan in fan slot A in a C-series storage system.

FAN B Fan in fan slot B in a C-series storage system.

LCCs LCCs in an enclosure of an FC-series storage system.

Enclosure n LCC A SP in SP A slot in enclosure n.

Enclosure n LCC B SP in SP B slot in enclosure n.

Power supplies Power supplies in the enclosure for an FC-series storage system or in the
storage system for a C-series storage system.

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Table 3-14 Hardware Component Icon Images and Descriptions (cont


cont)
cont

Image Description Meaning

Enclosure n power Power supply in power supply slot A in enclosure n in an FC-series storage-
supply A system.

Enclosure n power Power supply in power supply slot B in enclosure n in an FC-series storage-
supply B system.

VSC A Voltage semi-regulated converter (power supply) in power supply slot A in a


C-series storage system.

VSC B Voltage semi-regulated converter (power supply) in power supply slot B in a


C-series storage system.

Standby Power SPSs connected to enclosure 0 of an FC-series storage system that supports
Supplies write caching.

Battery Backups BBUs in a C-series storage system that supports write caching.

Enclosure 0 SPS A SPS connected to SP A in enclosure 0.

Enclosure 0 SPS B SPS connected to SP B in enclosure 0.

BBU BBU in the storage-system enclosure.

Menus for Hardware Components


You can perform operations on hardware components using the
menu associated with the icon for the component. You can display
this menu for single or multiple hardware components of the same
type.
To Display Hardware Components Menus
For single hardware components
Right-click the icon for the component whose menu you want to
display.
For multiple hardware components of the same type
Select the icons for the hardware components whose menus you want
to display, and right-click.

Components of Trees, Connectivity Map, and Detailed View 3-25


Trees, Connectivity Map, and Main Window
3

Some of the options available on the menu displayed for a single


hardware component may be unavailable (appear dimmed) when
you display the menu for multiple components of the same type. You
cannot display the menus for multiple enclosure icons.

Table 3-15 Menu Options for a Single Hardware Component

Icon Description Menu Option Use To

Enclosure n Flash LEDs On Start flashing lights (LEDs) on an enclosure.

Flash LEDs Off Stop flashing lights (LEDs) on an enclosure.

Enclosure n Fan A, Enclosure 0 Fan State Display the state of a fan pack or fan module.
B, FAN A, FAN B

LCC A, LCC B State Display the state of the LCC.

Enclosure 0 SPS A, Enclosure 0 SPS Properties Display the state of the SPS or BBU.
B, BBU

If other Navisphere 4.X applications are installed on the management station,


you may see additional menu options. For information on these options, see
the online help index or the manual for the application.

Table 3-16 Menu Options for Multiple Hardware Components of the Same Type

Icon Description Menu Option Use To

Enclosure n Fan A, State Display the state of all selected fan packs or fan modules.
Enclosure 0 Fan B, FAN A,
FAN B

LCC A, LCC B State Display the state of all selected LCCs.

Enclosure 0 SPS A, Properties Display the state of all selected SPSs or BBUs.
Enclosure 0 SPS, BBU

If other Navisphere 4.X applications are installed on the management station,


you may see additional menu options. For information on these options, see
the online help index or the manual for the application.

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Main Window

Application icon
Menu bar
Toolbar

Storage-system
selection filters

Equipment,
Storage, and Workspace
Host tabs

Status bar

Figure 3-4 Main Window

The Main window is common to all Navisphere 4.X and later


management applications. The menu bar and toolbar icons and the
menu options available when you right-click an icon in a dialog box
may vary with the applications installed. All other Main window
components and functions are identical for all applications.
When Manager is installed, the Main window lets you perform all the
tasks needed to set up a storage system, monitor its operation, and
display its properties.

Main Window 3-27


Trees, Connectivity Map, and Main Window
3

Application Icon The Application icon on the left side of the title bar provides overall
status of all storage systems managed by the current Manager session
as follows:

Table 3-17 Application Icon Image

Icon Color Meaning

Grey Manager has detected no failures in any managed storage-


system.

Flashing Manager has detected one or more storage systems in a


blue transitional operating state.

Flashing Manager has detected a failure in one or more storage-


orange systems, or one or more storage systems are inaccessible.

Menu Bar From the menu bar in the Main window you can display these
menus: File, View, Operations, Window, and Help.

If other Navisphere 4.X applications are installed on the management station,


you may see additional menus. For information on these menus, see the
online help index or the manual for the application.

File Menu
Option Use To

New Window Open a new Enterprise Storage dialog box.

Select Agents Change the list of servers or SPs that the Manager session
uses to determine which storage systems to manage.

Save Save the application’s configuration to the most recently


opened application configuration file for use by the next
session.

Save As Save the application’s configuration to a new, unnamed


application configuration file you specify for use by the next
session.

Open Restore the application’s configuration to the one defined by


the application configuration file you select.

Exit Exit the Manager session and close the Main window.

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View Menu
Option Use To

Toolbar Show or hide the toolbar.

Status Bar Show or hide the status bar.

Options Set the network timeout, set the name and location of the host
file, set the name and location of the save file, set the automatic
polling interval, and enable or disable automatic polling
(background polling) for the Manager session.

Operations Menu
Option Use To

Automatic Polling Enable or disable automatic polling (background polling) for the
Manager session.

Poll All Storage Systems Manually poll all managed storage systems; that is, survey
them once for status changes.

Software Installation Update the software on the managed storage systems you
select.

Faults Display a list of any faulted storage systems and their faulted
components.

ATF status Display the status of the Application-Transparent Failover (ATF)


software on the servers connected to the managed storage
systems.

Connectivity Map Open the Connectivity Map for all managed storage systems.

Event Monitor Window

Option Use To

Configuration Create customized response templates and apply them to


selected Agents.

Configuration Wizard Create response templates and apply them to selected Agents
using the wizard.

Open Events File View Event Monitor log files.

Main Window 3-29


Trees, Connectivity Map, and Main Window
3

Window Menu
Option Use To

Close All Close all Enterprise Storage dialog boxes.

Cascade Cascade the open Enterprise Storage dialog boxes.

Tile Horizontally Tile horizontally the open Enterprise Storage dialog boxes.

Tile Vertically Tile vertically the open Enterprise Storage dialog boxes.

Enterprise Storage Activate an open Enterprise Storage dialog box.

Help Menu
Option Use To

Contents & Index Display the online help table of contents and index.

Using Help Display information about using the online help.

About Navisphere Display the version of each Navisphere application installed


on the management station.

Toolbar The buttons on the toolbar in the Main window let you perform
operations on all managed storage systems at once. To perform
operations on individual storage systems, use the menu associated
with the storage-system icon (page 3-16).

Table 3-18 Main Window Toolbar Buttons

Button Name Use To

Poll Manually poll all managed storage systems; that is,


survey them once for status changes.

Software Update software on the storage systems you select.


Installation

Faults Display a list of any hardware faults encountered on any


managed storage system.

Help Display the online help.

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Workspace The workspace in the Main window contains the dialog boxes that
you use to perform storage-system tasks. It always contains at least
one Enterprise Storage dialog box, unless you have closed it. You can
open additional Enterprise Storage dialog boxes in the workspace. If
you have installed any additional Navisphere 4.X applications on the
management station, another type of dialog box may open in the
workspace when you start the application.

An Enterprise Storage dialog box displays the Equipment, Storage,


or Hosts tree of the managed storage systems, depending on whether
the Equipment, Storage, or Hosts tab is selected. You can specify the
managed storage systems to display in the Equipment, Storage, or
Hosts tree using Filter By and Filter For as listed in the table that
follows.

Main Window 3-31


Trees, Connectivity Map, and Main Window
3

Table 3-19 Filters for Displaying Managed Storage Systems

Filter By Filter For

All N/A

Fault Condition Normal


Faulted

Host Individual hostname

Storage System Type C1000 Series


C1900 Series
C2x00 Series
C3x00 Series
FC50xx Series
FC5000 Series
FC5200/5300 Series
FC5600/5700 Series
FC4400/4500 Series
Unsupported
Inaccessible

Subnet Individual subnet IP address

When you open a Manager session, it displays one Enterprise


Storage dialog box with a number. During the session you can open
additional Enterprise Storage dialog boxes and close them. You
might want one dialog box displaying the Equipment tree, one
displaying the Storage tree, and one displaying the Hosts tree. Only
one dialog box is active.
To Open a New Enterprise Storage Dialog Box
Follow the menu path File → New Window.
A new Enterprise Storage dialog box opens in the workspace and it
is the active one.
To Activate a Different Enterprise Storage Dialog Box
Either click in the dialog box you want to activate, or on the Window
menu click the Enterprise Storage dialog box you want to activate.
To Close All Enterprise Storage Dialog Boxes
On the Window menu, click Close All.
The Equipment tab displays the Equipment tree; the Storage tab
displays the Storage tree; and the Hosts tab displays the Hosts tree.
You use the Equipment tree to manage the physical components of

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the managed storage systems; the Storage tree to manage the logical
components of the managed storage systems; and the Hosts tree to
manage the LUNs and the storage systems to which the servers
connect.
You perform operations on
• All managed storage systems using the menu bar, or on selected
managed storage systems using the menu associated with the
storage-system icon.
• Selected managed storage-system components using the menu
associated with the component’s icon.
• Selected servers using the menu associated with the host icon.

Status Bar The status bar in the Main window contains information fields that
provide the following:
• Automatic Polling indicator. If Automatic Polling is highlighted,
automatic polling is enabled for the session; if it is dimmed,
automatic polling is disabled for the session.
• Feedback about application operation.
• Brief description of a toolbar button when you position the cursor
over the button.

Window Configuration
When the Main window opens, it uses the default application
configuration values for the following:
• The size and position of the Main window and any open
Enterprise Storage dialog boxes.
• In the Enterprise Storage dialog boxes, any Filter By and Filter
For settings and the selected tab.
If you change any of these values (for example, you filter for FC5700
storage systems and select the Storage tab), you can save them to
either
• the default application configuration file so future sessions open
the Main window with these values, or
• a custom application configuration file so you can restore the
window to these values at any time during a session.

Main Window 3-33


Trees, Connectivity Map, and Main Window
3

To Save the Current Configuration as the Default


Either exit the application or on the File menu, click Save.
The current application configuration values are saved to the default
application configuration file.
To Change the Name and Location of the Default File
1. In the Main window, follow the menu path
View → Options
The User Options dialog box opens, similar to the following.

2. In Host File Path, type or select the path to use for the default
application configuration file.

3. Click OK to apply your change and close the dialog box.


To Save the Current Configuration to a New Custom File
We recommend that the name for a custom configuration file have the
extension #.nfx.
1. If the folder that you want to contain the new custom
configuration file does not exist, create it.
2. On the File menu, click Save As.
3. In Save As dialog box, select the folder to hold the new custom
configuration file.
4. In File name, enter the name for the new custom configuration
file.

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5. Click Save.
6. In the confirmation window that opens, click Yes.
The current application configuration values are saved to the new
custom application configuration file.
To Restore the Default or Custom Configuration
You can restore the current configuration to the values specified in
either the default or a custom application configuration file.
1. On the File menu on the Main window menu bar, click Open.
2. In the Open dialog box, select the drive or folder containing the
custom application configuration file you want to use.
3. Either select the desired configuration file or enter its name in File
name.
4. Click Open.
The current configuration of the Main window is restored to the
configuration specified in the selected file.

What Next?
This chapter explained using the Navisphere trees and the Main
window. To create Event Monitor templates, continue to Chapter 4.

Main Window 3-35


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3

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4
Creating Templates
Using the Wizard

This chapter explains how to use the Event Monitor wizard to define
Event Monitor templates. Creating custom templates is explained in
Chapter 5.
The Event Monitor configuration wizard helps you set up a
configuration by creating a common template for multiple event
monitors. This common template applies to all the Event Monitor
servers (or hosts) selected in the wizard, and specifies what events
the Agents should respond to and how to respond to these events.

Creating Templates Using the Wizard 4-1


Creating Templates Using the Wizard
4

To Run the Wizard


1. On the Event Monitor menu, select Configuration Wizard.
The Start Wizard dialog box opens, similar to the following.

2. Click Next to continue.

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The Select Monitor Type window opens, similar to the following.

In Wizard Template Name, enter the template name.


3. Select the type of monitoring you want: centralized or
distributed.
• Centralized Monitoring - a single Event Monitor Agent
monitors multiple hosts and storage systems, and reports any
events to the user.
• Distributed Monitoring - each storage system is monitored
by a local host Navisphere Agent.
4. Do one of the following:
• For centralized monitoring, click Next and proceed to step 5.
• For distributed monitoring, click Next and proceed to step 6.
5. Select the Agent that you want to perform centralized
monitoring, and click Next to continue.

4-3
Creating Templates Using the Wizard
4

The Select Storage Systems dialog box opens.

6. If you plan to monitor FC4700 storage systems, select the Monitor


IP4700 systems box.
7. Select the storage systems that you want to monitor. To select a
single storage system, click the icon. To select multiple storage
systems, do one of the following:
• Press Shift while left-clicking the first and last icon to select
the first and last icon and all icons between them.
• Press Ctrl while left-clicking the icons you want to select.
8. Click Monitor Options.

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The Event Monitor Agent Properties dialog box opens.

9. For centralized monitoring systems, select any additional Agents


that you want monitored, and click Add. If you selected a storage
system or Agent earlier, you do not have to add it again.
a. In the Add Agent dialog box, enter the Agent name that you
want monitored.
b. When you have finished, click OK.
10. Select the maximum log file size to store monitored events. The
maximum value is 25 Mbytes.
11. Select a Network Timeout for Central Monitoring (Centralized
Monitoring only).
12. Click OK to close the Event Monitor Agent Properties dialog
box.

4-5
Creating Templates Using the Wizard
4

13. Click Next to continue.


The Select Events by Category dialog box opens, similar to the
following.

14. Select one or more event categories that you want to trigger
responses.
15. Click Next to continue.
The Set up Events by Severity dialog box opens, similar to the
following.

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16. Specify the severity of the errors you want reported by doing one
o f the following:
• Select one of the four radio buttons:
- Only the most critical error conditions
- All error conditions (Recommended)
- All error conditions and warnings
- All errors, warnings, and information messages

After selecting one of the four radio buttons, go to step 18.


• Select the Use Explicit Events check box, and click Advanced.
When you select the Use Explicit Events check box, the radio
buttons shown above are grayed out and unavailable. The
Select Events dialog box opens, similar to the following.

4-7
Creating Templates Using the Wizard
4

17. Select the filter by which you want to explicitly select events —
Filter by Severity or Filter by Category. If you select Filter by
Category perform the following steps:
a. Click the + sign to expand the Event Code that you want to
select — Information, Warning, Error, or Critical.
b. Click the + sign for the event that you want to set explicitly, for
example, Storage System.
c. Select the check boxes for the events that you want to be
monitored.
d. When you are finished, click OK to close the Select Events
dialog box.
If you select Filter by Severity, a list of managed components
appears in the Select Events window. Right-click a component to
set the filter categories for that component.
18. Click Next to continue.

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The Set up Responses dialog box opens, similar to the following.

19. Select the response methods that you want to notify you about
system events: Send E-mail, Send SNMP Trap, or Paging
Service. You can specify any of these responses in any
combination. For more information about responses, refer to
Setting Up Responses for the Templates on page 5-11.

Click Next to continue.


20. Complete the information for each response you want.
E-mail response - Go to the next section, To Set Up E-mail
Responses.
Pager response - Go to To Set Up Pager Responses.
Pager services - Go to To Set Up the Paging Service Using E-mail on
page 4-12.
SNMP response - Go to To Set Up the SNMP Response on
page 4-13.

4-9
Creating Templates Using the Wizard
4

To Set Up E-mail Responses

a. In the E-Mail to field, enter the E-mail addresses to which you


want Event Monitor to send the responses. If you type more
than one address in this field, separate the E-mail addresses
with comma.
b. In the Cc field, enter any additional E-mail addresses to which
you want Event Monitor to send the responses.
c. Optionally, in the Subject field, enter the subject text that
Event Monitor will use to send you responses.
d. In SMTP Server, type the name of the mail server that you
want to use.
e. Do one of the following:
• Select the Use Default Message check box to specify that
Event Monitor E-mail the message using the default
message text and format.

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• Clear the Use Default Message check box to enable the


message box, and enter a customized message.
f. Do one of the following:
• Click Back to return to the Set up Responses dialog box,
and select another response.
• Click Next to complete setting up the E-mail response and
proceed to step 21 on page 4-14.
To Set Up Pager Responses

a. In the Pager dialog box, select Use a modem to call the paging
service.
b. In the Phone # field, enter the phone number that you want
Event Monitor to dial over the modem. The phone number
must contain only valid characters — digits, left and right
parenthesis, and hyphens.

4-11
Creating Templates Using the Wizard
4

c. In the Message # field, enter the phone number that you want
to appear on the pager indicating the source of the page. The
phone number must contain only valid characters.
d. Optionally, you can click the More button and set up
advanced paging features. For more information about setting
advanced features, see Setting Up Paging Responses on
page 5-12.
e. Do one of the following:
• Click Back to return to the Set up Responses dialog box
and set up another response.
• Click Next to complete setting up the paging response and
proceed to step 21 on page 4-14.
• Click Use E-Mail to contact the paging service. Use the
following steps, starting with step b, to set up the paging
service using E-mail.
To Set Up the Paging Service Using E-mail
a. In the Pager dialog box, select Use E-Mail to contact the
paging service.
b. In the To field, enter the E-mail address to which you want
Event Monitor to send the responses.
c. In the Cc field, enter any additional E-mail address or
addresses to which you want Event Monitor to send the
responses.
d. Optionally, in the Subject field, enter the subject text that
Event Monitor will use to send you responses.
e. In SMTP Server, enter the mail server that you want to use.
f. Do one of the following:
• Select the Use Default Message check box to specify that
Event Monitor E-mail the message using the default
message text and format.
• Clear the Use Default Message check box to enable the
message box and enter a customized message.

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g. Do one of the following:


• Click Back to return to the Set up Responses dialog box
and select another response.
• Click Next to complete the paging service response and
proceed to step 21 on page 4-14.
To Set Up the SNMP Response

a. In the SNMP Management Agent field, enter the Agent name


or IP address for the server running SNMP Management
services.
b. Do one of the following:
• Click Back to return to the Set up Responses dialog box
and set up another response.
• Click Next to complete setting up the SNMP response and
proceed to step 21 on page 4-14.

4-13
Creating Templates Using the Wizard
4

The wizard opens the Summary dialog box, which lets you
review the servers, event types, event severities, and responses
you defined during this session.

21. Click Detail to view the information in the Summary dialog box.
22. Review the information displayed on this dialog box. If it is
satisfactory, click OK, and then click Finish to create the template
file.
Event Monitor will apply the configured template to all the
selected event monitoring Agents, which will monitor the storage
systems.
If you want to make changes, click Back to return to the dialog
box that you want to change; make your necessary changes, and
then click Next until you return to the Summary dialog box.

What Next?
You can start using the templates to monitor storage systems. If you
want to customize your templates, proceed to the next chapter.

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5
Configuring Event
Monitor and Using
Event Viewer

This chapter explains the steps you take after creating templates
using the configuration wizard in the previous chapter. Topics are
• Centralized and Distributed Monitoring........................................5-2
• Adding Monitored Storage Systems ...............................................5-2
• Creating New Templates...................................................................5-7
• Understanding Event Viewer.........................................................5-24
• Understanding the Events Timeline..............................................5-29

Configuring Event Monitor and Using Event Viewer 5-1


Configuring Event Monitor and Using Event Viewer
5

Centralized and Distributed Monitoring


There are two types of monitoring - Centralized and Distributed.
• Centralized Monitoring — monitors FC-series, C-series, and
IP-series storage systems from a central location and notifies the
user of events from any monitored Agent.
• Distributed Monitoring — each Agent monitors the storage
systems connected to the server on which it resides, and notifies
the user of selected events.
Event Monitor automatically determines which Agent is capable of
managing centralized or distributed monitoring, and adds the host
and storage-system icons under the appropriate monitoring type in
the Configurations tree.

Adding Monitored Storage Systems


Event Monitor lets you add monitored storage systems to the
centralized and distributed monitoring configuration.
To Add Monitored Storage Systems
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the host
name and select Monitor storage systems.

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The Select the Storage Systems to be Monitored dialog box


opens.

3. Select the storage systems that you want monitored. To select


multiple storage systems, do either of the following:
• Press Shift while left-clicking the first icon and last icon to
select the first and last icon and all icons between them.
• Press Ctrl while left-clicking the icons you want to select..
4. When you are finished, click OK.
Event Monitor adds the storage systems to the Distributed or
Centralized icon in the Configurations tree, one at a time.

Adding Monitored Storage Systems 5-3


Configuring Event Monitor and Using Event Viewer
5

Configuring Monitor Agent Properties


Configuring the Monitor Agent properties lets you set the log file
size. Each record is 512 bytes or 1/2 Kbytes. The log file is circular
and automatically overwrites the oldest entries. The default log size
is 25 Mbytes or 50,000 records.
You can also set the network timeout for centralized monitoring. This
timeout occurs when the Monitor Agent sends a request to one of the
Agents it is monitoring, and the Agent does not respond within a
specified period of time.

Do not confuse the network timeout for central monitoring with the network
timeout for Manager that you must set in Manager. A network timeout
occurs when a Manager sends a request to an Agent, and the Agent does not
respond within a specified period of time.

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To Configure Monitor 1. On the Event Monitor menu, select Configuration to open the
Agent Properties Event Monitor Configuration window
2. In the Event Monitor Configuration window, right-click the
monitoring host name and select Monitor Agent Options. The
Event Monitor Agent Properties dialog box opens.

3. If necessary, click Add to add any Agents that you want to


monitor. You must be a privileged user to add Agents. (Do not
add the local host to this dialog box).
a. In the Add Agent dialog box, enter the IP address or Agent
name that you want monitored. (Do not duplicate any Agent
names.)
b. When you have finished, click OK.
4. Select a time for Network Timeout for Central Monitoring.
5. Select the log file size.

Adding Monitored Storage Systems 5-5


Configuring Event Monitor and Using Event Viewer
5

The maximum log file size is 25 Mbytes.


6. Click OK to apply the monitored Agents and set the log file size.

You may lose file records if you reduce the log file size from the current
setting.

Removing Monitored Agents


When you no longer want to monitor specific Agents, you can
remove the Agents from the Event Monitor Agent Properties dialog
box.
To Remove Monitored Agents:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
Centralized Monitoring host name and select Monitor Agent
Options.
3. In the Event Monitor Agent Properties dialog box, select the
Agent that you want to remove.
4. Click Remove.
5. When you are finished, click OK.

Starting the Monitoring Service


When you have finished creating templates and selecting the storage
systems to be monitored, you can start the monitoring service.
To Start the Monitoring Service:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
storage system that you want to monitor and select Monitor
using Template.
The Templates dialog box opens.
3. Select the templates that you want to use to monitor the storage
system. You can use the Ctrl or Shift keys to select multiple
templates.

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4. When you are finished, click OK to select the templates.

You may experience some delay when the template is downloading to the
Agent. This is normal. The default time delay is set at 4 minutes per Agent.

Creating New Templates


A template contains events, responses, and message formatting. A
template can be mapped to one or more storage systems. A custom
template may contain additional statements that describe various
data elements needed by a custom response.

To Create The Templates


1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click
Templates.
3. Select Create New Template.

Creating New Templates 5-7


Configuring Event Monitor and Using Event Viewer
5

The New Template - Template Properties dialog box opens.

4. Type the name of the template in the Template Name field.


5. Under Event Category, select the events that you want this
template to monitor.
• Storage System - Events occurring within the storage system
and reported by the storage processor.
• Network - Events occurring while the monitor service
attempts to monitor a remote Agent.
• Navisphere Application - Events detected by the Navisphere
Agent or application software.
• JBOD - Events for a JBOD storage system (storage system
with DAEs only, without SPs).
• HBA Events - Events occurring when the connection path
from the server to the storage system is faulty.
• Integrator - Events to keep the state of storage systems up to
date.
• IP4700 - Events occurring on an IP4700 storage system.

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6. Under Event Severity, specify the severity of the errors you want
reported by doing one of the following:
a. Select one or more of the four codes:
• Informational - Require no action by you. Informational
codes are valuable to engineering in helping to establish
history.
• Warning —Are normal and require no action by you unless
they occur frequently.
• Error —Typically require action by you or a support
engineer.
• Critical —Typically require action by you or a support
engineer.
b. Click Advanced. The following Select Events dialog box
opens.

Creating New Templates 5-9


Configuring Event Monitor and Using Event Viewer
5

c. Select the filter type that the system will use to select events—
Filter by Severity or Filter by Category. (This example filters
by severity.)
d. Click the + sign to expand the Event Code that you want to
select — Information, Warning, Error, or Critical.
e. Click the + sign for the event that you want to set explicitly, for
example, Storage System.
f. Select the check boxes for the events that you want to be
monitored.
g. When you are finished, click OK to close the Select Events
dialog box.
7. Click the Response tab.
The General options are shown as follows:

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8. Select the action that you want the system to use to notify you of
the events.
• Log to System Log—Event Monitor logs all the events to the
system log.
Windows NT Agents log events to the System Event log.

• Single Notification for Multiple Events—Event Monitor


notifies you only once for multiple events. For example, if you
set up E-mail as the event type, Event Monitor notifies you
once via E-mail of all the events that have occurred in the poll
cycle. Event descriptions will be contained in the body of the
message.
If you select this check box, Event Monitor cannot send SNMP traps.

9. Click the Response tab for the method that you want the system
to use to notify you of responses.
• E-Mail — receive responses by E-mail .
• Paging — receive responses by pager.
• SNMP — uses the SNMP Management Agent to send out a
trap to the network to notify you of system events.
Select the Enable check box, and enter the information for the
response you selected using the steps given in following section
Setting Up Responses for the Templates.
10. When you are finished, click OK.
Event Monitor adds the template to the list of templates.

Setting Up Responses for the Templates


This section describes how to set up E-mail , Pager, and SNMP
responses. First you must create the templates as explained in To
Create The Templates on page 5-7.

Setting Up E-mail If you set up E-mail as a response, Event Monitor notifies you of
Responses system events via SMTP E-mail. An SMTP server must be configured
to receive the E-mail response. Follow these steps to set up the E-mail
response:

Creating New Templates 5-11


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5

1. On the Event Monitor menu, select Configuration to open the


Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
template for which you want to set up the E-mail response.
3. Select Properties.
4. In the Template Properties dialog box, click the Response tab.
5. Select the Enable check box.
6. In the Mail to field, enter the E-mail address to which you want
Event Monitor to send the responses. For example,
user@emc.com. If you want to specify more than one E-mail
address, separate the addresses with a comma.
7. In the Cc (carbon-copy) field, enter any additional E-mail
addresses to which you want Event Monitor to send the
responses.
8. Optionally, in the Subject field, enter the subject text that Event
Monitor will use to send you responses.
9. In SMTP Server, type the name of the mail server or the IP
address that you want to use. We recommend that you use your
IP address.
10. Do one of the following:
• Select the Use Default Message check box to specify that
Event Monitor E-mail the message using the default message
text and format.
• Clear the Use Default Message check box to enable the
message box, and enter a customized message.
11. Click Test to test your response setup. For more information on
testing responses, see Testing Responses on page 5-19.
12. In the Select Agent dialog box, select the Agent you want to use
from the Test Monitor Agent drop-down menu.
13. Click OK to apply the Agent and close the Select Agent dialog
box.
14. Click OK to close the Template dialog box.

Setting Up Paging Event Monitor lets you set up Paging responses via modem or E-mail.
Responses If you set up paging as a response, Event Monitor notifies you of
system events via pager.

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If you are setting up Paging responses via modem, be sure your


modem is set up properly. If you are setting up Paging responses via
E-mail , be sure you have a pager service server, which can send
E-mail messages to the pager.

Setting up Paging Follow these steps to set up the paging response via modem:
Responses Via
Modem 1. In the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
template for which you want to set up Paging responses.
3. Select Properties.
4. Click the Response tab.
5. Click the Paging tab.
6. Select the Enable check box.
7. Select Use Modem.
8. In the Phone # field, enter the phone number that you want Event
Monitor to dial over the modem. The phone number must contain
only valid characters — digits, left and right parenthesis, and
hyphens.
9. In the Message # field, enter the phone number that you want to
appear on the pager indicating the source of the page. The phone
number must contain only valid characters — digits, left and
right parenthesis, and hyphens. For example, (555) 555-5555.
10. Click More to set up the advanced paging features. For more
information, see the next section Setting Up Advanced Paging
Features.
11. Click Test to test the pager response. For more information, see
Testing Responses on page 5-19.
12. In the Select Agent dialog box, select the Agent with dial-up
modem that you want to use for testing from the Test Monitor
Agent drop-down menu.
13. Click OK to close the Select Agent dialog box.
14. Click OK to close the Template dialog box.

Setting Up Advanced Before you set up the advanced paging features, you must know the
Paging Features port to which your modem is configured. This modem must be
different from the EMC Phone Home modem.

Creating New Templates 5-13


Configuring Event Monitor and Using Event Viewer
5

Follow these steps to set up advanced paging features:


1. In the Template Properties dialog box, click the Paging tab.
2. Click More.
The Paging Advanced Set Up dialog box opens.

3. From the COM Port drop-down menu, select the COM port to
which the modem is attached. The default is 1.
4. From the Message Delay drop-down menu, select the message
delay. The message delay is the period between sending the
phone number to the modem and sending the message number to
the modem. This allows enough time for the receiving modem to
answer the call. Each comma "," refers to a 2-second pause delay.
The default, four commas (,,,,), is an 8-second delay.
5. Select the dial command from the Dial Command drop-down
menu. Navisphere Agent uses AtD as the default Hayes modem
dial command.
6. Enter the Init string in the Init Command field. For more
information about Init commands, go to www.modemhelp.org.
7. Click OK to set up the advanced settings and close the Paging
Advanced Set Up dialog box.

To Set Up Pager 1. Follow steps 1 - 6 shown earlier in in Setting up Paging Responses


Responses via E-mail Via Modem on page 5-13.
2. Select Use E-Mail.
3. In the To field, enter the E-mail address to which you want Event
Monitor to send the responses. The address must be in the E-mail
page service format. For example, 6175555555.1234@pagenet.net.

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4. In the Cc field, enter any additional E-mail address or addresses


to which you want Event Monitor to send the responses. The
addresses must be in the E-mail page service format.
5. Optionally, in the Subject field, enter the subject text that Event
Monitor will use to send you responses.
6. In SMTP Server, type the name of the mail server that you want
to use.
7. Do one of the following:
• Select the Use Default Message check box to specify that
Event Monitor E-mail the message using the default message
text and format.
• Clear the Use Default Message check box to enable the
message box, and enter a customized message. To clear the
default message box, select the text and drag down four lines,
and press Delete.
8. Click Test to test your response setup.
9. In the Select Agent dialog box, select the Agent you want to use
from the Test Monitor Agent drop-down menu.
10. Click OK to apply the Agent and close the Select Agent dialog
box.
11. Click Apply to update the template.
12. Click OK to close the Template Properties dialog box.

Setting Up SNMP If you select SNMP as a response, Event Monitor uses the SNMP
Responses Management Agent to display all the Agents. For example, if a disk
fails, Event Monitor sends a trap to the network, which displays the
failed disk in a different color.

To set up SNMP responses, be sure the Single Notification for Multiple


Events check box is not selected on the General Response tab.

Follow these steps to set up SNMP responses


1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
template for which you want to set up SNMP responses.
3. Select Properties.

Creating New Templates 5-15


Configuring Event Monitor and Using Event Viewer
5

4. Click the Response tab.


5. Click the SNMP tab.
6. Select the Enable check box.
7. In the SNMP Management Agent field, enter the name of the
Agent you want to notify you of system responses.
8. Click Test to test the Agent.
9. In the Select Agent dialog box, select the Agent you want to use
for testing from the Test Monitor Agent drop-down menu.
10. Select the testing device from the Test Device drop-down menu.
11. Click OK to close the Select Agent dialog box.
12. Click Apply to update the template.
13. Click OK to add the Agent and close the Template Properties
dialog box.

Adding Customized Responses


If the existing responses do not meet your needs, you can create and
add customized responses. Event Monitor adds the customized
response tab next to the last response tab.
To Create a New Response
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window
2. In the Event Monitor Configuration window, right-click
Templates and select Create New Templates.

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The Template Properties dialog box opens.

3. Click the Response tab.


4. Select the action that you want the system to use to notify you of
events. We recommend Single Notification for Multiple Events.
5. Click Add Response.
The Add Response dialog box opens.

Creating New Templates 5-17


Configuring Event Monitor and Using Event Viewer
5

6. Type the new response in the Response Name field, for example,
Notepad.
7. Click OK to add the new response.
Event Monitor adds the new tab to the Template dialog box.

8. Select the Enable check box.


9. In the Program to Execute field, type the name of the program
you want to execute. In this example, the program Notepad will
execute when the specified event occurs.
10. Enter the program parameters in the Program Parameters field.
These parameters will be passed to the program specified in the
above step.
11. Optionally, clear the Use Default Message check box to
customize the message text.
12. Click OK.

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Generally, custom responses are not very useful for event notification.

Testing Responses Testing your responses ensures that they work as you expect. Be sure
that the server you use for the test is the one configured to generate
the responses.
To Test Responses
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
template that you want to test and select Properties.
3. In the Template Properties dialog box, click the Response tab.
4. Click the response tab that you want to test, for example,
Notepad.
5. Select the Enable check box.
6. Click Test.
The Select Agent dialog box opens.

7. From the Test Monitor Agent drop-down menu, select the Agent
that you want to use to test your response.
8. For the SNMP response, select the test device from the Test
Device drop-down menu.
9. Click OK.
If the test succeeds, the application (in this example, Notepad)
should be running on the host that runs the specified Agent.

Creating New Templates 5-19


Configuring Event Monitor and Using Event Viewer
5

Deleting Customized Responses


When you no longer need a customized response, you can delete it.

You cannot delete the default responses.

To Delete Customized Responses:


1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
template with the customized response and select Properties.
3. In the Template Properties dialog box, click the Response tab.
4. Click the response tab that you want to delete, for example,
Notepad.
5. Click Delete.
6. Click Yes to confirm removing the response.

Creating New Templates Based on Existing Templates


If you have already created templates, Event Monitor lets you create
new templates based on existing templates. This saves you the time
and effort of creating new templates from scratch.
To Create New Templates Based on Existing Templates:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click
Templates and select Create New Template Based on...
3. Select the template that you want to use as a base to create new
templates.
4. Type the name of the new template in the Template Name field.
5. Click OK.
Event Monitor adds the new template to the list of templates.

Importing Templates If you have several users running the Navisphere Event Monitor GUI
on multiple Agents, you can let them share templates by importing

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the templates from a directory path. You can do this with systems
that have central monitoring or distributed monitoring.
To Import Templates:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click
Templates.
3. Select Import Template.
4. In the Select Folder dialog box, navigate to the folder from which
you want to import the templates.
5. Click Select.
Event Monitor imports the templates to the Event Monitor
Configuration window, and updates the Agents with the
imported templates.

Exporting Templates If you have several users running the Navisphere Event Monitor GUI
on multiple Agents, you can let them share templates by exporting
the templates to a directory path.
To Export Templates:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click
Templates.
3. Select Export Templates.
4. In the Select Folder dialog box, navigate to the folder to which
you want to export all the templates.
5. Click Select.
Event Monitor exports all the templates to the selected folder.

Adding Templates to Storage Systems


When you have finished creating a template, you can add it to a
storage system by selecting the template and dragging and dropping
it onto the storage system. This will cause the storage system to be
monitored using that template.

Creating New Templates 5-21


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5

You can also add the template to a storage system by using the
right-click function as described below.
To Add Templates Using the Right-Click Function:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
storage system to which you want to add the template.
3. Select Monitor using Template.
The Templates dialog box opens.
4. Select the templates that you want to add to the storage system.
5. Click OK.
To Add Templates Using Drag-and-Drop:
1. In the Event Monitor Configuration window, select the template
that you want to add to the storage system.
2. Drag and drop the template onto the storage system.
The Agent immediately starts using the template.

Viewing Template Properties


Event Monitor lets you view the properties of a particular template.
To View Template Properties
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
template for which you want to view the properties.
3. Select Properties.

Deleting Templates If you no longer need a template, you can delete it. When you delete
the template, Event Monitor removes the template from all the
storage systems to which it was applied, thereby no longer
monitoring the storage systems.

Before you delete your templates, you can save them by exporting them to a
specific folder. If you need the templates again, you can easily import them.

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To Delete a Template
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window
2. In the Event Monitor Configuration window, right-click the
template that you want to delete.
3. Select Delete.

Creating New Templates 5-23


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5

Understanding Event Viewer


Event Viewer is the tool you can use to monitor events in your
system. Event Viewer lets you view and manage event logs and view
events on the Events Timeline.

Viewing Event Logs To View System Event Logs


1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
monitoring host for which you want to view system logs.
3. Select View Events.
The Events window opens, similar to the following.

4. If you want to view specific event records in the log, select the
event(s), and then click Filter. For more information about
filtering the log, continue to the next section.

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Filtering Events If you have an event log with several events, you can reduce the log
size by filtering the events. Filtering events lets you view only the
event types you specify.

The time stamp in the Event Viewer varies depending on whether the event
came from centralized monitoring, distributed monitoring, or the Storage
System.

To Filter Events:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
monitoring host for which you want to view system logs and
select View Events.
3. In the Events window, click Filter.
The Event Filter dialog box opens.

4. Under View, select an option from the As of drop-down menu.


5. Under Types, select the types for which you want to view events.
6. Under View By, select the Event Code by which you want to view
the events.
7. When you are finished, click OK.

Understanding Event Viewer 5-25


Configuring Event Monitor and Using Event Viewer
5

Viewing Event Details from the Events Window


Event Monitor lets you view detailed information about events.
To View Details About an Event:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
monitoring host for which you want to view system logs and
select View Events.
3. In the Events window, double-click the event for which you want
to view details.
The Event Detail dialog box opens.

4. When you have finished viewing the event detail, you can do any
of the following:
• Click Next to view the next event detail.
• Click Previous to view the previous event detail.
• Click Close to close the Event Detail dialog box.

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5. For more information about the properties in the dialog box, click
Help.

Saving Events to the Log File


The Event Monitor lets you easily save events to the events log file.
To Save Events:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
monitoring host for which you want to save system logs and
select View Events.
3. In the Events window, click Save.
4. In the Save As dialog box, enter the file name in the File name
box.
5. Click Save.

Opening the Event Log File


To view saved events, you must open the event log file.
To Open the Event Log File:
1. On the Event Monitor menu, select Open Event Files.
2. In the Open Event Log File dialog box, select the log file you
want to view.
3. Click Open.

Printing Events Event Monitor lets you easily print events in the log file. However,
when you click the Print button in the Events window, Event
Monitor prints all the events in the log file, which can be a large
number. We suggest that you print the log file using another
application, such as Microsoft Excel or Microsoft Word.
To Print Events:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.

Understanding Event Viewer 5-27


Configuring Event Monitor and Using Event Viewer
5

2. In the Event Monitor Configuration window, right-click the


monitoring host for which you want to print events and select
View Events.
3. In the Events window, click Save.
4. In the Save As dialog box, enter the filename in the File name
field.
5. In the Save as type box, select Text Files (*.txt) from the
drop-down menu.
6. Open the file in another application, such as Microsoft Excel or
Notepad.
7. Highlight only the text that you want to print, and copy the text
to the clipboard.
8. Paste the events on a fresh page in the application.
9. Print your file.

Clearing Events in the Events Window


Event Monitor lets you easily clear the events in the Events window.

! CAUTION
Clearing events permanently deletes all the events in the log file.

To Clear Events:
1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
monitoring host for which you want to clear events and select
View Events.
3. In the Events window, click Clear.
4. Click Yes to clear all the events from the Events window.

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Understanding the Events Timeline


The Events Timeline window provides a graphical view of events for
selected Agents. The Events Timeline window allows you to:
• Display many events in one window
• Differentiate events by time and severity
• Visually identify clusters of events
An example of an Events Timeline is shown below:

Toolbar

Event markers
Start time End time

Understanding the Events Timeline 5-29


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5

Description of the Events Timeline


Each event is shown on the timeline as a small vertical line called an
event marker. The color of each event marker shows the severity of
the event as follows:

Color Type of Event

Blue Informational events

Yellow Warning events

Orange Error Events

Red Critical error events

If multiple events occur at the same time (or close enough that the
zooming level does not allow separate pixels for each event), the
color of the event marker is that of the highest priority event. The
height of the event marker shows how many events are represented
by the event marker.
Use the Zoom In and Zoom Out buttons on the toolbar to change the
displayed time interval of the timeline.
The default time interval displayed on the timeline is 12 hours. The
time intervals you can display are:
• 2 days
• 1 day
• 12 hours
• 6 hours
• 1 hour
• 10 minutes
You can zoom out to see more of the timeline, or zoom in to get a
close-up view.
The timeline is updated as events occur unless you freeze the timeline
with the Stop button. When the timeline is updated, the start and end
times above the timeline are also updated.
When you move the mouse over an event marker, information about
that marker’s event is displayed. If the event marker represents more
than one event, information for the most recent event with the
highest priority is displayed.

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When you click an event marker, information about the events in that
marker appears in a separate Event Selection window.

Viewing the Events Timeline


1. On the Event Monitor menu, select Configuration to open the
Event Monitor Configuration window.
2. In the Event Monitor Configuration window, right-click the
monitoring host for which you want to view the timeline.
3. Select View Events.
4. Click Timeline
An Events Timeline Window opens.

Viewing Events Place the mouse over an event marker to select the marker. When the
Represented by Event marker is selected, the number of events for the selected marker
Markers appears under the timeline. The following information appears above
the timeline for the marker’s most recent event with the highest
severity:

Code Description

Subsystem Name of the storage system that generated the event. Displays N/A for
non-device event types.

Severity Severity of the event.

Date The date and time that the event occurred.

Event Code The numerical code that pertains to the particular event.

SP SP to which the event belongs - SP A or SP B.

Description Brief description of the event.

Understanding the Events Timeline 5-31


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5

The Events Timeline The Toolbar performs the following operations:


Toolbar
Button Name Use To

Zoom In Displays a smaller section of the timeline in more detail. This


button is not active when you are already displaying the
minimum allowed time.

Zoom Out Displays more of the timeline at a reduced size. This button
is not active when you are already displaying the maximum
allowed time.

Scroll Left Scrolls to the left section of the timeline.

Scroll Right Scrolls to the right section of the timeline.

Time Updates the timeline so that the end time is the current time.

Stop Stops and starts timeline updates. If you click this button, the
timeline will not be updated with new events until you click
the button again.

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Viewing Event Details from the Timeline


1. Click an event marker in the timeline.
An Event Selection window similar to the following appears:

2. Select an event by clicking the event’s icon or number in the line


column.
3. In the Line column, select an event by clicking its severity icon or
line number. (In the above example, the second event in the
window is selected.)
4. Click OK.
The Event Selection dialog box closes and the Event Detail
dialog box opens. The Previous and Next buttons are not active in
this window.
5. Click Cancel to close the Event Detail window.
For more information about the dialog box, click Help.

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5-34 EMC Navisphere Event Monitor Administrator’s Guide


Index

A C
accessible storage systems 3-11 C1000, icon for 3-15
adapter port, see HBA port Central Monitoring network timeout 5-4
adding Centralized Monitoring 5-2
customized responses 5-16 clearing events in events window 5-28
monitored storage systems 5-2 configuration wizard, creating templates 4-1
templates to storage systems 5-21 Configuring monitor host Agent properties 5-4
application configuration connectivity map 3-19
default configuration file, changing name about 3-6
and location of 3-34 components 3-6
defined 3-33 Detailed View window 3-7
application icon, function 3-28 displaying the connections between hosts
Automatic Polling option and storage systems 3-7
default value 2-9 containers 3-10
defined 2-8 create
setting 2-9 configuration wizard templates 4-1
new templates 5-7
templates based on existing templates 5-20
B
customized responses
basic storage component icons 3-19
adding 5-16
battery backups, See BBU or SPS
deleting 5-20
BBU (battery backup unit)
icons for 3-25
menu 3-26 D
buttons deleting
disk IDs 3-9 customized responses 5-20
Help templates 5-22
Detailed View 3-9 Detailed View window
Main window 3-30 icons 3-10
LUN devices 3-9 toolbar buttons 3-9
LUN ownership 3-9 workspace 3-10
Poll 3-30 disks
Select View 3-9 icons for 3-21
IDs button 3-9

EMC Navisphere Event Monitor Administrator’s Guide i-1


Index

menu 3-22, 3-23 filtering events 5-25


Distributed Monitoring 5-2 filters for displaying managed storage systems
3-32
E
E-mail, setting up responses 5-11 H
enclosure HBA port, icon for 3-13
icons for 3-24 Help
menu 3-26 button
Enterprise Storage dialog boxes Detailed View 3-9
activating 3-32 Main window 3-30
closing 3-32 menu 3-30
Equipment tab 3-2 host ,see also server
Hosts tab 3-2 host Agent properties, configuring 5-4
opening 3-32 Host Connections button 3-9
Storage tab 3-2 Host File Path option
Equipment tree 3-2 default value 2-9
event logs 5-24 defined 2-8
Event Monitor setting 2-9
configuring overview 5-2 Host Selection dialog box
hardware and software requirements for 2-2 opening 2-11
starting 2-5 using to select storage systems for
Event Viewer, understanding 5-24 management 2-12
events host, selecting to manage 2-11
clearing 5-28 Hosts tree 3-2
filtering 5-25 hot spare, icon for 3-20
opening log file 5-27
printing 5-27
I
saving to log file 5-27
icons
viewing 5-24
application 3-28
viewing details 5-26
basic storage components 3-19
Events Timeline
BBU 3-25
overview 5-30
color of 3-12
time intervals 5-30
disks 3-21
toolbar 5-30
enclosure 3-24
viewing 5-30
fans 3-24
exporting templates 5-21
HBA port 3-13
LCCs 3-24
F letter in 3-12
fans LUNs 3-19
icons for 3-24 multiple storage systems 3-18
menu 3-26 power supplies 3-24
FC4400/4500, icon for 3-14 RAID Groups 3-20
FC5000, icon for 3-14 server 3-12, 3-13
FC5200/5300, icon for 3-14 server HBAs 3-12
FC5600/5700, icon for 3-14 SPS 3-25
File menu 3-28 SPs 3-20

i-2 EMC Navisphere Event Monitor Administrator’s Guide


Index

storage components 3-18, 3-21 managing storage systems on


Storage Group 3-19 selected servers on subnets 2-12
storage system 3-14 servers whose names you know 2-12
storage-system components 3-18 menu bar 3-28
VSCs 3-25 File menu 3-28
importing templates 5-20 Help menu 3-30
inaccessible storage system, defined 3-11 Operations menu 3-29
individual disk, icon for 3-20 View menu 3-29
Window menu 3-30
menus
L
for storage system 3-16
LCCs (link control cards)
for storage system components, LUNs 3-23
icons for 3-24
for storage-system components 3-21, 3-25
menu 3-26
BBU 3-26
link control card, see LCCs (link control cards)
disk 3-22, 3-23
log file
enclosure 3-26
opening 5-27
fan 3-26
printing events 5-27
LCC 3-26
saving events 5-27
LUNs 3-22
LUNs (logical units)
RAID Group 3-22
devices button 3-9
SPs 3-22, 3-23
icons for 3-19
storage groups 3-22, 3-23
menu 3-22, 3-23
on menu bar
ownership button 3-9
File 3-28
unowned, defined 3-20
Help 3-30
Operation 3-29
M View 3-29
Main window Window 3-30
application configuration 3-35 storage groups 3-22, 3-23
default configuration file monitor host Agent properties, configuring 5-4
changing name and location monitored storage systems, adding 5-2
multiple storage systems, menu options 3-18
of 3-34
defined 3-33
application icon 3-28 N
menu bar 3-28 Navisphere
File menu 3-28 Automatic Polling option, default value 2-9
Help menu 3-30 Host File Path option
Operations menu 3-29 default value 2-9
Windows menu 3-30 defined 2-8
status bar 3-33 setting 2-9
toolbar 3-30 Polling Interval option, default value 2-9
workspace 3-10, 3-31 Navisphere Event Monitor, see Event Monitor
managed storage system, filters 3-32 Network Time Out option
Manager default value 2-9
Automatic Polling option, setting 2-9 defined 2-8
Polling Interval option, setting 2-9 setting 2-9

EMC Navisphere Event Monitor Administrator’s Guide i-3


Index

O responses 5-11
opening event log file 5-27 SNMP responses 5-15
Operations menu 3-29 single storage system, menu options 3-17
option, default value 2-9 SNMP, setting up responses 5-15
overview, configuring Event Monitor 5-2 SP (storage processor)
icons for 3-20
menu 3-22, 3-23
P SPS (standby power supply)
pager icons for 3-25
setting up advanced features 5-13 menu 3-26
setting up responses 5-12 starting Event Monitor 2-5
Poll button 3-30 status bar 3-33
poll, automatic, defined 2-8 information fields 3-33
Polling Interval option storage components, icons for 3-21
default value 2-9 Storage Groups
defined 2-8 basic components 3-18
setting 2-9 icons for 3-19
power supplies, icons for 3-24 menus 3-22, 3-23
printing events 5-27 storage processor, see SP (storage processor)
storage system
R accessible 3-11
RAID 0 LUN, icon for 3-19 adding 5-2
RAID 1 LUN, icon for 3-19 adding templates 5-21
RAID 1/0 LUN, icon for 3-19 assigning a custom name 3-14
RAID 3 LUN, icon for 3-19 automatic polling
RAID 5 LUN, icon for 3-19 interval, setting 2-9
RAID Groups automatic polling interval, defined 2-8
icons for 3-20 component menus 3-25
menu 3-22 description 3-15
responses hosts, selecting 2-11
adding customized 5-16 icons 3-14
deleting customized 5-20 for components 3-18
setting up 5-11 for multiple storage systems 3-18
testing 5-19 inaccessible 3-11
managing on
selected servers on subnets 2-12
S servers whose name you know 2-12
saving events to log file 5-27 menu 3-16
Select View button 3-9 for components 3-21, 3-25
server menu options
icon for 3-12, 3-13 for multiple storage systems 3-18
selecting to manage 2-11 for single storage system 3-17
setting up unsupported 3-11
advanced pager features 5-13 storage-system trees 3-2
Central Monitoring network timeout 5-4
E-mail responses 5-11
pager responses 5-12

i-4 EMC Navisphere Event Monitor Administrator’s Guide


Index

T U
templates understanding Event Viewer 5-24
adding to storage systems 5-21 unowned LUNs 3-20
creating 5-7 unsupported storage systems 3-11
creating based on existing 5-20 user options for Navisphere
deleting 5-22 default values 2-9
exporting 5-21 defined 2-8
importing 5-20 setting 2-9
viewing properties 5-22
testing responses 5-19
V
timeline, see Events Timeline
View menu options 3-29
timeout, Central Monitoring network 5-4
viewing
toolbar buttons, Detailed View window 3-9
event details 5-26
trees 3-19
event logs 5-24
defined 3-2
template properties 5-22
Equipment 3-2
VSCs (Voltage Semi-regulated Converters), icons
Hosts 3-2
for 3-25
icons 3-12
selecting icons on 3-5
storage 3-2 W
storage-system 3-2 Window menu 3-30

EMC Navisphere Event Monitor Administrator’s Guide i-5


Index

i-6 EMC Navisphere Event Monitor Administrator’s Guide

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