Chương 1:

1. Every business must be prepared to deal with the global economy

True
2. One of the disadvantages of technology is that it does not allow older
workers to postpone retirement.
False
3. ______ refers to a company's ability to maintain and gain market
share in its industry
A. Outsourcing
B. Competitiveness
C. Self-service
D. Empowerment
4. Strategic HR management includes all but one of the following. Name
the exception.
A. Financial planning
B. Training and development
C. Performance management
D. Recruiting talent
5. Which of the following is NOT a responsibility of HR departments?
A. Recruiting
B. Benefits
C. Community relations
D. Production and operations
6. Sustainability includes all of the following EXCEPT
A. expanding into foreign markets
B. the ability to deal with economic and social changes.
C. engaging in responsible and ethical business practices.
D. providing high-quality products and services.
7. Exporting jobs from developed to less developed countries is known
as:
A. insourcing
B. offshoring
C. importing
D. onshoring
8. Exporting jobs to rural parts of the same country is referred to as:
A. insourcing
B. offshoring
C. importing
D. onshoring

Chương 2:
1. The process that involves allocating resources, developing structures,
hiring skilled employees, and developing appropriate reward systems is
known as:
A. strategy formulation.
B. strategy implementation.
C. strategic planning
D. strategic management.
2. ____ levels of integration seem to exist between the HRM function and
the strategic management function:
A. Two
B. Four
C. Five
D. Three
3. Which is the lowest level of integration between the HRM function and
the strategic management function?
A. Administrative linkage
B. Two-way linkage
C. Integrative linkage
D. Executive linkage
4. Integrative linkage is:
A.dynamic, multifaceted, and based on continuing rather than sequential
interaction
B. dynamic, multifaceted, and based on sequential rather than continuing
interaction
C. simple, based on a single rather than continuing interaction.
D. simple, based on a continuing rather than single interaction.
5. The first component in the strategy formulation process is:
A. Establishment of corporate goals
B. Formulation of a statement of mission.
C. Completion of an external analysis.
D. strategic choice.
6. The _______ is a statement of the organization's reason for being that
usually specifies the customers served, the needs satisfied and/or the
values received by the customers, and the technology used:
A. Goal
B. Mission
C. Strategy
D. Vision
7. ______ consists of examining the organization's operating
environment to identify the strategic opportunities and threats:
A. Strategic formulation
B. Internal analysis
C. External analysis
D. Strategic choice
8. _______ attempts to identify the organization's strengths and
weaknesses.
A. Strategic formulation
B. Internal analysis
C. External analysis
D. Strategic choice
9. The last step in the strategy formulation is:
A. establishment of corporate goals.
B. formulation of a statement of mission
C. Completion of an internal and external analysis
D. Strategic choice
10. Strategic choice is the way an organization attempts to fulfill its
mission and achieve its long-term goals.
True
11. A company's strategy will have a direct impact upon the firm's
recruitment efforts, but only an indirect impact on its selection
procedures and the types of employees selected.
False