8/31/22, 11:07 AM Thư Vietnam Aviation Academy - Thank you for your participation at the ‘Australia-ASEAN: New Normal

ormal for the Visitor Econ…

Phượng Nguyễn Thái <2051010002@vaa.edu.vn>

Thank you for your participation at the ‘Australia-

ASEAN: New Normal for the Visitor Economy Supply
Chain" project - webinar 1

1 thư
Catherine Lou <Catherine.Lou@vu.edu.au> 19:58 23 tháng 8, 2022

 
Dear Participant, 
Thank you for your participation and support for the Webinar 1 held on
18 August 2022
‘How has the
visitor economy supply chain been impacted by COVID-19’
for the project webinar series: ‘Australia-
ASEAN:
New Normal for the Visitor Economy Supply Chain’,
funded by the Australian Department of
Foreign Affairs and Trade Australia-ASEAN Council.  Here
I attached a webinar forum brochure for
your reference. Please
kindly provide your feedback and thoughts through our survey link
: https://vuau.qualtrics.com/jfe/form/SV_9RXqhhoRQpQsUaq

Industry professionals/leaders, academia experts, government, community leaders, students and

stakeholders from Australia, ASEAN countries and globe attended the webinar.
There were 573
registrations
across the three parts of the event with around 420 in attendance for the Main Panel
Discussion. 
The Opening Ceremony was introduced by Ms Dianne Semmens, Victoria University’s Deputy Vice-
Chancellor for Vocational Education.
The Main Panel Discussion included prestigious speakers, Ms
Carla Giuca, Head of the Visitor Economy Capability and Workforce Branch at the Australian Trade and
Investment
Commission (Austrade), Professor Diena Mutiara Lemy, Dean of the Faculty of Tourism at
Pelita Harapan University and Secretary General of the Association of the Indonesian Tourism Tertiary
Education Institutions, Ms Suan See Tan, Founder and Director Eagle
Horizon Sdn Bhd, Dr Pairach
Piboonrungroj, Associate Dean of Faculty of Economics and Founding Director of the Supply Chain
Economics Research Centre at Chiang Mai University, and Mr Michel Koopman, Chief Operating
Officer at Nova Hospitality. Together,
twenty-five speakers, including industry and government leaders
and academic experts, provided presentations and shared their valuable insights on the significant
impacts of COVID-19 on the visitor economy supply chain and recovery strategies to support
sustainability
and resilience. The following five topics were discussed fruitfully in the Breakout Sessions:
(1) Skills, Labor & Business Capabilities, (2) Meetings, Incentives, Conferences and Exhibitions, (3)
Digitalisation, (4) Empowering Leadership and (5) Transport
& Aviation. The webinar concluded with a
networking session where participants met people from Australia-ASEAN countries to connect and
discuss potential collaborative opportunities, with over 250 participants. Closing remarks were presented
by Professor Andy
Hill, Victoria University’s Deputy Vice-Chancellor for Research and Impact. 
Project lead Dr Catherine Lou and co-lead Dr Joanne Pyke from leading organization Victoria University
together with Prof Terry De Lacy, Dr Thu-Huong Nguyen and Dr Madelene Blaer,
are working closely
with international partner organisations from Thailand, Malaysia, Vietnam and Indonesia, including
Assistant Professor Dr Wanamina Bostan Ali from Prince of Songkla University, Ms Maheswary
Subramani from Victoria University Sunway Malaysia,
Dr Le Minh Thanh from Van Lang University
and Ms Belinda Rimbo from Study Melbourne, Victorian Government. The project also received strong
support and engagement from industry
partners, including Chartered Institute of Logistics and Transport
Australia (CILTA), Victoria Tourism Industry Council (VTIC), Melbourne Convention and Exhibition
Centre (MCEC), Executive Wealth Circle, Women in Logistics and Transport (WiLAT), Australia
Food
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8/31/22, 11:07 AM Thư Vietnam Aviation Academy - Thank you for your participation at the ‘Australia-ASEAN: New Normal for the Visitor Econ…

Export Company Pty Ltd, Thailand Convention & Exhibition Bureau, Southern Convention and
Exhibition Bureau, Malaysia Sunway Education Group, Wisdom Woods Training Centre, Association of
Tourism Attractions Penang, AME Training Academy, Indonesia Association
of the Indonesian Tourism
Tertiary Education Institutions and Vietnam Southern Airport Services Company.
 
 The project will deliver another two webinars to share knowledge on how to build a ‘new normal’
for
the visitor economy supply chain, focusing on how stronger leadership and digital transformation can
support supply chain resilience. A communication platform for the
inclusion of diverse professionals is
being also developed to ensure that all stakeholders can take part in building the new normal for the
visitor economy supply chain. Women and future leaders in particular will be supported to engage and
discuss the innovations
that are needed for building a resilient industry going forward. The
Facebook and
LinkedIn network groups on Australia-ASEAN Visitor Economy Supply Chain Network have been
established by the project team and shared in the webinar to sustain connections, develop future
communications and enhance collaborations. The findings
and recommendations from the project will be
released through a report later in 2023. 
To stay updated on the latest news of the webinar and project and connect with others, join the Australia
ASEAN Visitor Economy Supply Chain Network Today: 
LinkedIn Group: https://www.linkedin.com/groups/14105134/ 
Facebook Group: https://www.facebook.com/groups/423861209756945 

We are looking forward to seeing you in our future events.  

Kind regards, 
Catherine Lou 
Project Lead, On behalf of the project team ‘Australia-ASEAN: New Normal for the Visitor Economy Supply
Chain’ 

Dr. Catherine LOU PhD,
CMILT
Senior Lecturer in Supply Chain and
Logistics Mgmt, Victoria University Business School 
Research
Lead in Business, Institute for Sustainable Industries & Liveable Cities
Victoria
University, Melbourne, Australia
Chartered
Institute of Logistics and Transport (CILT)
Women
in Logistics and Transport (WiLAT) Global Vice
Chairperson (Australasia)
CILT
WiLAT Australia Chairperson
https://www.vu.edu.au/research/catherine-lou

CRICOS Provider No. 00124K (Melbourne)

CRICOS Provider No. 02475D (Sydney) 
RTO Code 3113
 

 
 
 
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8/31/22, 11:07 AM Thư Vietnam Aviation Academy - Thank you for your participation at the ‘Australia-ASEAN: New Normal for the Visitor Econ…

Brochure Vic Uni AAC Visitor Economy Supply Chain.pdf

10118K

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