Agent: Thank you for calling Martha’s Florist. How May I assist you?

Man: Hello, I would like to order flowers and I think that you have what I’m looking for.

Agent: I’ll be happy to take care of your order. May I have your name please.

Man: Randall Thomas.

Agent: Randall Thomas. Can you spell that for me?
Man: Randall. R-A-N-D-A-l-l. Thomas T-H-O-M-A-S.
Agent : Thank you for that information Randall. May I have your home or office number, area code first.
Man: Area code 409 866 5088
Agent: That’s four zero nine eight six six five zero eight eight
Do you have a fax number or email address?
Man: My email is randall.thomas@gmail.com
Agent: randall.thomas@gmail.com
May I have your shipping address?
Man: 5800 Gladys Avenue Beaumont Texas Zip code 77706
Agent: 5800 Gladys Avenue Beaumont Texas Zip code 77706
Thank you for your information: What product are you interested in purchasing?

Man: Red roses, probably a dozen.

Agent: One dozen red roses. Do you want the long stems?
Man: That 's sure.
Agent: All right! Randall, let me process your order. One moment please.
Man: Okay.
Agent: Randall, We are ordering one dozen long-stemmed roses.
To tell you now that your order is $40 and it will be shipped to your address within 24 hours.

Man: In how much time will you deliver my roses, again?

Agent: During 24 hours
Man: Okay, no problem.
Agent: Is there anything else I can help you with?
Man: That’s all for now, thanks.
Agent: No problem Randall, thank you for calling Martha’s florist. Have a nice day!