This document discusses organizational change and change management. It introduces change management and discusses some notable changes like globalization, technology changes, and organizational restructuring. It explains why change management is important when there are significant changes that impact employees. The benefits of change management include increased employee understanding and participation, as well as less resistance to change. Finally, it discusses the four layers of transition management: trigger, vision, conversion, and maintenance/renewal layers.
This document discusses organizational change and change management. It introduces change management and discusses some notable changes like globalization, technology changes, and organizational restructuring. It explains why change management is important when there are significant changes that impact employees. The benefits of change management include increased employee understanding and participation, as well as less resistance to change. Finally, it discusses the four layers of transition management: trigger, vision, conversion, and maintenance/renewal layers.
This document discusses organizational change and change management. It introduces change management and discusses some notable changes like globalization, technology changes, and organizational restructuring. It explains why change management is important when there are significant changes that impact employees. The benefits of change management include increased employee understanding and participation, as well as less resistance to change. Finally, it discusses the four layers of transition management: trigger, vision, conversion, and maintenance/renewal layers.
HRM 660-1 Management of Organizational Change and Sustainability Lecture 2 Today’s learning objectives
Introducing Change Management:
Some of the notable changes; Why Important; What are the Benefits/Impacts; Change & Transition Management; Some of the notable changes… Globalization of markets; Technological changes; Political realignments; Changing demographics; Changing customers’ preferences; Health consciousness; Changes in lifestyle; Climatic changes & concerns; Organizational restructuring; Changing workplace; The knowledge asset of the company; Some of the notable changes… Arab Spring The importance of change When change management is usually beneficial… The organization is merging or being acquired; There is a significant change in the way people do their jobs; There are significant changes in the positions people will hold; The structure of the organization is changing to the point that it impacts those who do not have a say in the change; The importance of change
The organization will be changing its
focus, mission, or values; The organization is ‘re-branding’ itself; A significant change is being made in benefit or compensation plans; Benefits of using change management… Employees fully understand why the change is happening; Employees participate in problem-solving as part of the change; Employees make an individual decision to commit to & support the change; Resistance is pre-empted & handled towards the beginning of the process; Those in leadership roles demonstrate & model their commitment to change for themselves & the organization; Benefits of using change management… Communication is audience-focused so that employees get the information that they need & care about; Momentum is seen at all levels of the organization; Employees, customers, & the organization experience less pain as a result of the change; The probability that projects will be successfully implemented is increased; The organization proves that it can handle change well, building confidence in itself for the next change; Change & Transition management
TM suggests that organizations have to
plan for, divert resources to, & implement, sustain, & build on change & its achievements in an attempt to address the issues associated with change over time. Change & Transition Management The transition management model Four interlocking management processes must take place both to implement & sustain major organizational changes: The four layers are: 1. Trigger layer; 2. Vision layer; 3. Conversion layer; 4. Maintenance & renewal layer; Change & Transition Management… 1.Trigger layer: Concerning the identification of needs & openings for major change deliberately formulated in the form of opportunities rather than threats or crises. 2.Vision layer: Establishing the future development of the organization by articulating a vision & communicating this effectively in terms of where the organization is heading. Change & Transition Management… 3. Conversion layer: Setting out to mobilize support in the organization for the new vision is the most appropriate method for dealing with the triggers of change. 4. Maintenance & renewal layer: Identifying ways in which changes are sustained & enhanced through alterations in attitudes, values & behaviors, & regression back to tradition is avoided. Change & Transition Management… Theory Interlocking Practice processes
Trigger layer Opportunity, threat, crisis
clarity, express, communicate; Vision layer Define the future (including structure) challenges, excitement, innovation; Conversion layer Persuade, recruit disciples, detail the structure; Maintenance & Sustain & enhance belief; renewal layer reinforce & justify; regression avoidance (ritual); In change situations, a little knowledge can be a dangerous thing & limited understanding catastrophic. Change may be conceived in two ways… 1. Change as continuous & intrinsic to an organization; 2. Change as extrinsic & discontinuous: 1. Change as patterned & predictable vs. change as complex & unpredictable; 2. Duality or bipolarity of change; 3. Plateaus of change; Levels of organizational change Degree of Individual Group Organization Change
Small Promotion of Add new Create new staff
individuals employee to department group Medium Training program Merge groups Reduction of for managers workforce