TRACY

ORTEGA
REGISTERED DIETITIAN

A laboratory resolution specialist/business owner with over 20

years of troubleshooting and research experience, utilizing
courthouse systems as well as laboratory systems. A business
owner of a document retrieval services who has been in
business since 2005. Upon completing my Food and Nutrition
Entrepreneurship Bachelors, I am qualified for the position of
Registered Dietitian.

Education
2022-2024
Experience
ARIZONA STATE UNIVERSITY
Bachelor's of Science, Food and Nutrition Aug. 2009 – Present PATHOLOGY ASSOCIATES MEDICAL
Entrepreneurship LABORATORY/LABCORP Spokane, WA
Specimen Management/Troubleshooter
June 1993 SPOKANE FALLS COMMUNITY COLLEGE
• Troubleshooter for the Spokane laboratory, handling sample and
Associate of Applied Science, Sign Language
order issues.
Interpreting
• Work closely with all departments in the building to insure sample

June 1993 SPOKANE COMMUNITY COLLEGE integrity and order accuracy.

Associate of Arts, General classes with a focus on
Science and Business July 2008 – Aug. 2009 PATHOLOGY ASSOCIATES MEDICAL

Skills
LABORATORY
Supervisor Resolution n/Triage (Specimen Management) Center
• Assisted in creating Resolution/Triage department of 24 employees.
Fluent in American Sign Language • Created and implemented the training program for both Resolution
Type 60+WPM Excel and Triage.

Microsoft Word Microsoft CRM • Implemented an incentive program that cured the absenteeism
issue that was plaguing the department.
Sunquest systems Epic
Fluent in English
Dec. 2006 – July 2008 PATHOLOGY ASSOCIATES MEDICAL
LABORATORY
Resolution Technician
Contact • Troubleshooter for clients and technical staff.
• Initiated calls to clients to clarify orders and report critical issues.
1(509 ) 227-9295

tracy_drs@live.com

Spokane, WA
 Experience (continued)

June 2004 – Dec. 2006 PATHOLOGY ASSOCIATES MEDICAL LABORATORY

Referrals/Sendouts
• Handled samples that were being sent to other laboratories for testing.

Dec. 2001 – June 2004 PATHOLOGY ASSOCIATES MEDICAL LABORATORY

Troubleshooter/Triage
• Troubleshooter for clients and technical staff.

Oct. 1999 – Dec. 2001 PATHOLOGY ASSOCIATES MEDICAL LABORATORY

Accessioner/Specimen Processing
• Entry level laboratory position.
• Created orders from client requisitions and prepared samples for testing.

11/2004 - Present DOCUMENT RETRIEVAL SERVICES

Spokane, WA
Sole Proprietor
Abstractor services covering six counties with a majority of the work being title searches on property.

Volunteer Experience

2015 - 2019 Rebuild Spokane

·Assisted in creating landscapes and house repairs for people in need

2011 - 2012 Meals on Wheels

· Driver
·Coordinated other volunteers from my workplace to create meals.

1999 - 2019 Bloomsday (7 mile race held in Spokane, attracting people from all over the
world).
· Handed out packets to the racers.