Provincial Administrator’s Office-Community Affairs and Development Division
BASIC INTERMEDIATE ADVANCED
Monitoring and Evaluating 1.1 Conducts random site inspection to
(Gathering and evaluating information to determine whether or not the check on program/project progress
on-going activities of a program are in line with intended direction or 1.2 Relies on status reports submitted by
results)
program stakeholders
1.3 Relies on updates provided by others
Interpersonal Communications 1.1 Speaks clearly and courteously when
(The ability to interact with others in a manner that establishes rapport communicating messages with the use of
and contributes to the achievement of organizational objectives) simple/basic terms or words
1.2 Provides simple explanation on basic
policies and procedures inquired by co-
workers and other units, with guidance
from immediate supervisor
SUPERIOR
2.1 Collects data from various sources
2.2 Maintains and updates databases
2.3 Reviews and analyses data and cross
validates to spot anomalies or to confirm
findings
2.4 Provides on-time and complete
updates to superior/s and colleagues
regarding problems/issues, and suggests
appropriate steps to address the issue
2.1 Explains clearly issues, policies and
procedures and other pertinent information
to clients and co-workers when asked for
clarification
2.2 Listens attentively to ideas and
concerns of co-employees and clients
2.3 Prepares simple communication and
consolidates reports applying basic
grammar, spelling, and syntax
3.1 Leads in the monitoring and evaluation
activities of projects and activities
3.2 Prepares a checklist of project
parameters to be measured including
progress indicators
3.3 Investigates the cause of gaps or
discrepancies against programmed
results/schedules and recommends actions
to narrow the gaps
3.1 Quickly understands ideas and
concerns of co-employees and uses
effective verbal and non-verbal
communication to respond to their needs
and concerns
3.2 Expresses ideas clearly and concisely
in writing where written communication
outputs are used immediately in the
organisation without the need for revisions
3.3 Consistently demonstrates correct use
of grammar, spelling and syntax in all
written communication and reports
4.1 Designs M&E approach and
methodology appropriate for the projects
4.2 Checks if systems/ components are in
place to effectively monitor and evaluate
progress
4.3 Institutes measures that will effectively
address the gaps identified
4.1 Accurately interprets written orders
and memos from higher authorities within
the Agency, and keeps confidential
classified info and shares non-confidential
data to subordinates/peers
4.2 Writes letters and other
communication that suits the writing style
and other requirements of the superior and
the agency as a whole
4.3 Responds calmly and provides options
to keep difficult situation under control
4.4 Provides accurate and complete
explanation to assist others in
comprehending oral and written
information
 BASIC
Presentation Skills 1.1 Speaks clearly and uses language and
(The ability to demonstrate the ability to convey a message, information, tone
and ideas clearly and concisely to a target audience using a variety of that is understood by the target audience
media and language that suits their needs and characteristics)
1.2 Uses prescribed media and methods of
conveying the message, presenting
information
and ideas to target audience, and avoiding
unnecessary body movements and ad libs
INTERMEDIATE
2.1 Pronounces words correctly and uses
suitable grammar and syntax when
speaking to target audience
2.2 Generally attempts to use different
media and presentation techniques to
sustain the interest and maintain
participation of target audience
2.3 Summarizes key points of the
presentation and answers questions and
concerns raised by the audience to clarify
and emphasize points.
ADVANCED
3.1 Uses appropriate words, adjusts
volume, pace, tone, and inflection of voice
language to suit the target audience’s
number, needs, characteristics, and
capabilities, presents and conducts self
credibly and dresses as appropriate to the
target audience, type of
training or activity and coaches others on
behaving appropriately
3.2 Organizes key concepts and covers
key points clearly and concisely,
simplifies complex concepts, ideas and
information using verbal enhancers that
more fully communicate and explain
essential concepts and information
SUPERIOR
4.1 Evaluates use of language, tone,
grammar, and general message delivery
during presentations to provide guidelines
in ensuring that language and tone used
are suitable to target audience
4.2 Adjusts presentation methods and use
of language to achieve the optimal level of
productive interaction
considering the capabilities of target
audience

Political Savvy
(The ability to exhibit confidence and professional diplomacy, while
effectively relating to people at all levels internally and externally)
1.1 Demonstrates an understanding of the
interrelationships, roles, and
responsibilities of your organization.
1.2 Develops and maintains professional
relationships.
2.1 Uses knowledge of the organizational
culture in making decisions and perceives
the impact and implications of such
decisions.
2.2 Exemplifies sensitivity to surroundings
and acts accordingly in conversations.
2.3 Perceives organizational and political
sensitivities and acts accordingly.
3.1 Understands the political environment,
management priorities, staff roles and
responsibilities, and grasps external
factors impacting the organization.
3.2 Identifies when issues need to be
escalated to higher authorities and
effectively alerts appropriate officials.
3.3 Understands corporate priorities,
cultural norms, and unwritten rules for
success.
4.1 Understands different people's
attitudes about power and politics and
adapts personal approaches for optimal
influence.
4.2 Understands priorities, cultural norms,
and unwritten rules for success at all levels
of the organization.