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Chapter 05
Social Interaction, Groups, and Social Structure
5-1
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Chapter 05 - Social Interaction, Groups, and Social Structure
2. Social interaction is
A. the process of learning norms, values, beliefs, and other requirements for effective
participation in social groups.
B. the way in which a society is organized into predictable relationships.
C. the ways in which people respond to one another.
D. a series of relationships linking a person directly to others and therefore indirectly to still
more people.
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Chapter 05 - Social Interaction, Groups, and Social Structure
5. One crucial aspect of the relationship between dominant and subordinate groups is the
ability of the dominant group to
A. define a society's values.
B. define social reality.
C. mold the "definition of the situation."
D. All of these answers are correct.
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Chapter 05 - Social Interaction, Groups, and Social Structure
6. When observing that people respond not only to the objective features of a person or
situation but also to the meaning that person or situation has for them, William I. Thomas was
writing from which perspective?
A. functionalist perspective
B. conflict perspective
C. interactionist perspective
D. feminist perspective
7. Which of the following terms refers to the way in which a society is organized into
predictable relationships?
A. socialization
B. social structure
C. social interaction
D. culture
8. Which term is used by sociologists to refer to any of the full range of socially defined
positions within a large group or society?
A. status
B. culture
C. social structure
D. Gemeinschaft
5-4
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Chapter 05 - Social Interaction, Groups, and Social Structure
9. Jan, Randy, and Terry are science majors, and when they graduate from college, they find
jobs as a nurse, a midwife, and a hospital administrator, respectively. These new positions are
examples of
A. statuses.
B. social roles.
C. groups.
D. social networks.
10. Which term is used by sociologists to refer to a set of expectations for people who occupy
a given social position or status?
A. social role
B. structural role
C. achieved role
D. ascribed role
5-5
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Chapter 05 - Social Interaction, Groups, and Social Structure
12. Which sociological perspective emphasizes that social roles contribute to a society's
stability by enabling members to anticipate the behavior of others and to pattern their own
actions accordingly?
A. functionalist perspective
B. conflict perspective
C. interactionist perspective
D. feminist perspective
14. Which of the following terms is used to refer to organized patterns of beliefs and behavior
centered on basic social needs?
A. social networks
B. social institutions
C. functional prerequisites
D. communities
5-6
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Chapter 05 - Social Interaction, Groups, and Social Structure
16. Ray is an African American who is currently enrolled at a four-year university where he is
studying social work. Which of the following is his achieved status?
A. social worker
B. male
C. African American
D. college student
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Chapter 05 - Social Interaction, Groups, and Social Structure
20. Which sociological perspective is especially interested in ascribed statuses because they
often confer privileges or reflect a person's membership in a subordinate group?
A. functionalist perspective
B. conflict perspective
C. interactionist perspective
D. global perspective
5-8
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Chapter 05 - Social Interaction, Groups, and Social Structure
21. You walk into your women's studies class, and you look at the person sitting to your left.
He is the only male in the class; he is about 20 years old, wears a wedding ring, and carries a
bag with a tennis racquet. Which of his characteristics is most likely his master status in the
context of this class?
A. his age
B. his marital status
C. his gender
D. his interest in tennis
5-9
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Chapter 05 - Social Interaction, Groups, and Social Structure
26. When Malcolm X's eighth grade teacher ignored Malcolm's academic and social
successes, dismissed his desired career goal of lawyer, and instead suggested he become a
carpenter, the teacher was viewing Malcolm's race as a(n)
A. achieved status.
B. master status.
C. ascribed status.
D. assigned status.
5-10
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Chapter 05 - Social Interaction, Groups, and Social Structure
27. Which term is used to refer to incompatible expectations that arise when the same person
holds two or more social positions?
A. role strain
B. role conflict
C. role ambiguity
D. role exit
28. Elaine is a clinical sociologist who practices marriage and family therapy. She is also a
college professor. One of her current students asks her if she can make an appointment for a
therapy session. Elaine tells the student that she will refer her to a colleague because she feels
that holding therapy sessions with a student might create
A. role strain.
B. role conflict.
C. role exit.
D. status displacement.
29. The difficulty that arises when the same social position imposes conflicting demands and
expectations is known as
A. role conflict.
B. role strain.
C. role exit.
D. resocialization.
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Chapter 05 - Social Interaction, Groups, and Social Structure
32. In Ebaugh's four stages of the process of role exit, which of the following is a core
element of the first stage?
A. searching for alternatives
B. identity creation
C. doubt
D. action
5-12
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Chapter 05 - Social Interaction, Groups, and Social Structure
33. A(n) ________ is any number of people with similar norms, values, and expectations who
regularly and consciously interact.
A. group
B. negotiation team
C. organic solidarity
D. aggregate
35. Studies have shown that which of the following is true in terms of the use of social
networks for job searching and career advancement?
A. Networking pays off more for white men.
B. Men are more likely to rely on classified advertisements.
C. Networking pays off more for women.
D. More female executives use networking than male executives.
5-13
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Chapter 05 - Social Interaction, Groups, and Social Structure
36. Sociological research that maps sexual relationships among high school students is an
example of research on
A. ascribed statuses.
B. role exit.
C. social networks.
D. social institutions.
37. A group of businesswomen meet on a monthly basis to assist one another in advancing
their careers. They give each other job leads and advice, and they invite business leaders to
attend their sessions to provide further assistance. This group is an example of
A. role connection.
B. impression management.
C. status assistance.
D. social networking.
5-14
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Chapter 05 - Social Interaction, Groups, and Social Structure
39. Which sociological perspective suggests that a society or a relatively permanent group
must accomplish certain major tasks if it is to survive?
A. functionalist perspective
B. conflict perspective
C. interactionist perspective
D. feminist perspective
41. Which of the following functional prerequisites was NOT fulfilled by the religious sect
known as the Shakers?
A. replacing personnel
B. teaching new recruits
C. producing and distributing goods and services
D. preserving order
5-15
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Chapter 05 - Social Interaction, Groups, and Social Structure
42. The patriotic behavior of U.S. citizens on January 20, 2009, in coming to witness the
Inauguration of President Barack Obama represents what kind of functionalist prerequisite?
A. teaching new recruits
B. preserving order
C. replacing personnel
D. providing and maintaining a sense of purpose
44. Mitchell Duneier studied the social network and social behavior of whom, as a method of
researching the effects of social institutions on them?
A. street corner preachers
B. female word processors
C. warehouse workers
D. tollbooth operators
5-16
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Chapter 05 - Social Interaction, Groups, and Social Structure
45. Mitchell Duneier's work regarding social networks operates from which sociological
perspective?
A. functionalist perspective
B. conflict perspective
C. interactionist perspective
D. feminist perspective
46. Which sociological perspective might observe the division of labor among the staff
members in a hospital emergency room and focus on how the allocation of responsibilities
affects their social behavior?
A. functionalist perspective
B. conflict perspective
C. interactionist perspective
D. global perspective
47. In a society organized around mechanical solidarity, which of the following tasks would
you likely engage in?
A. preparing food
B. building homes
C. making clothing
D. All of these answers are correct.
5-17
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Chapter 05 - Social Interaction, Groups, and Social Structure
48. Émile Durkheim suggested that as a society becomes more complex, the nature of
solidarity becomes more
A. mechanical.
B. organic.
C. preservationist.
D. institutionalized.
49. Ferdinand Tönnies used the term ________ to refer to communities that are large,
impersonal, and often urban, with little consensus concerning values or commitment to the
group.
A. Gemeinschaft
B. Gesellschaft
C. mechanical solidarity
D. organic solidarity
50. In a small town in the Midwest, all of the children attend the same school and most of the
community members attend the same church. Everyone in this community knows everyone
else, and they have shared numerous experiences with one another. This community would be
characterized by Ferdinand Tönnies with the term
A. Gesellschaft.
B. organic solidarity.
C. mechanical solidarity.
D. Gemeinschaft.
5-18
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Chapter 05 - Social Interaction, Groups, and Social Structure
52. Today, Steve went into a grocery store where a stranger checked out his purchases and
another stranger bagged his groceries. Then he went to a fast-food restaurant and purchased a
hamburger from another stranger, and on his way home he stopped at an intersection, where
an unknown police officer raised her hand. These experiences are all characteristic of
A. Gesellschaft relationships.
B. organic solidarity.
C. mechanical solidarity.
D. Gemeinschaft relationships.
53. In Gerhard Lenski's view, societal organization is highly dependent on its level of
A. farming.
B. education.
C. technology.
D. banking.
5-19
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Chapter 05 - Social Interaction, Groups, and Social Structure
55. Which of the following can be defined as the long-term trends in societies resulting from
the interplay of continuity, innovation, and selection?
A. postmodernism
B. negotiated order
C. industrialization
D. sociocultural evolution
56. A preindustrial society in which people rely on whatever foods and fibers are readily
available in order to live is called a(n)
A. agrarian society.
B. hunting-and-gathering society.
C. horticultural society.
D. slash-and-burn farming society.
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Chapter 05 - Social Interaction, Groups, and Social Structure
57. The Yanomamö, a South American culture, live in a village and spend most of their time
searching for food and tending small gardens. Their primary tool is a stone ax, which they use
for cutting down trees to expand their gardens. The Yanomamö are an example of a(n)
A. agrarian society.
B. horticultural society.
C. hunting-and-gathering society.
D. postmodern society.
58. In the most technologically advanced form of preindustrial society, members are engaged
primarily in food production. They increase their crop yields through such innovations as the
plow. This type of society is called a(n)
A. hunting-and-gathering society.
B. agrarian society.
C. horticultural society.
D. postmodern society.
59. The Industrial Revolution, which took place largely in England, pushing societies from
agrarian-based economies to those dependent on mechanization, first appeared when?
A. 1910-1940
B. 1870-1905
C. 1835-1870
D. 1760-1830
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Chapter 05 - Social Interaction, Groups, and Social Structure
60. A society that depends on mechanization to produce its goods and services is called a(n)
A. industrial society.
B. postindustrial society.
C. postmodern society.
D. preindustrial society.
61. Which of the following was characteristic of the emergence of industrial societies?
A. Workplaces moved from the family cottage to centralized locations.
B. Individuals, villages, and regions began to exchange goods and services and become
interdependent.
C. Formal educational institutions developed.
D. All of these answers are correct.
62. A society whose economic system is engaged in the processing and control of information
is called a(n)
A. industrial society.
B. postmodern society.
C. postindustrial society.
D. agrarian society.
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Chapter 05 - Social Interaction, Groups, and Social Structure
63. A society that is primarily concerned with providing services rather than manufacturing
goods is a(n)
A. preindustrial society.
B. postindustrial society.
C. industrial society.
D. postmodern society.
64. Daniel Bell views postindustrial societies as consensual, because he believes that
postindustrial societies are characterized by interest groups concerned with such national
issues as health, education, and the environment working for the common good. Bell's view
represents which sociological perspective?
A. functionalist perspective
B. conflict perspective
C. interactionist perspective
D. feminist perspective
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Chapter 05 - Social Interaction, Groups, and Social Structure
65. Which functionalist theorist views the transition from industrial to postindustrial societies
as a positive development because he sees a general decline in organized working-class
groups and a rise in interest groups concerned with such national issues as health, education,
and the environment?
A. Everett Hughes
B. William I. Thomas
C. Daniel Bell
D. Karl Marx
66. A technologically sophisticated society that is preoccupied with consumer goods and
media images is called a(n)
A. preindustrial society.
B. industrial society.
C. postindustrial society.
D. postmodern society.
67. In the United States, we listen to music imported from Jamaica, eat sushi and other
Japanese foods, and watch movies produced in Italy. These are all features of a(n)
A. preindustrial society.
B. industrial society.
C. postindustrial society.
D. postmodern society.
5-24
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Chapter 05 - Social Interaction, Groups, and Social Structure
69. Which type of group plays a pivotal role in the socialization process and the development
of roles and statuses?
A. secondary groups
B. primary groups
C. aggregates
D. formal organizations
5-25
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Chapter 05 - Social Interaction, Groups, and Social Structure
72. Which term is used to refer to a formal, impersonal group in which there is little social
intimacy or mutual understanding?
A. primary group
B. secondary group
C. tertiary group
D. reference group
5-26
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Chapter 05 - Social Interaction, Groups, and Social Structure
74. The distinction between "in-groups" and "out-groups" was first made by
A. Erving Goffman.
B. Philip Zimbardo.
C. William Graham Sumner.
D. Charles Horton Cooley.
75. Any group or category to which people feel they belong is called a(n)
A. dyad.
B. triad.
C. in-group.
D. out-group.
76. A group to which people feel they do not belong is called a(n)
A. social network.
B. primary group.
C. reference group.
D. out-group.
5-27
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Chapter 05 - Social Interaction, Groups, and Social Structure
77. Proper behavior for the in-group is often viewed as unacceptable behavior for the out-
group. Sociologist Robert Merton describes this process as the conversion of "in-group
virtues" into
A. "in-group vices."
B. "out-group virtues."
C. "out-group vices."
D. goal displacement.
78. The destructive consequences of tensions between in-groups and out-groups would
probably be stressed by which sociological perspective?
A. functionalist perspective
B. conflict perspective
C. interactionist perspective
D. global perspective
79. A woman who has not attended school in 13 years enrolls for classes at the local
community college. She is afraid that her younger classmates might not accept her. On the
first day of class, she observes the clothing styles of her classmates, and after school she goes
shopping and purchases similar clothes. Her classmates could be considered
A. a reference group.
B. a secondary group.
C. a focus group.
D. a status group.
5-28
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Chapter 05 - Social Interaction, Groups, and Social Structure
80. Which sociological perspective would emphasize the role of reference groups in setting
and enforcing standards of conduct and belief?
A. functionalist perspective
B. conflict perspective
C. interactionist perspective
D. feminist perspective
81. Which term is used by sociologists when speaking of any group that individuals use as a
standard for evaluating themselves and their own behavior?
A. primary group
B. secondary group
C. tertiary group
D. reference group
82. A college law enforcement major watches the behavior of television police detectives with
great admiration. These detectives could be considered
A. an out-group.
B. a focus group.
C. a triad.
D. a reference group.
5-29
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Chapter 05 - Social Interaction, Groups, and Social Structure
83. Special-purpose groups designed and structured in the interests of maximum efficiency
are known as
A. informal organizations.
B. formal organizations.
C. coalitions.
D. primary groups.
5-30
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Chapter 05 - Social Interaction, Groups, and Social Structure
86. Which one of the following is a typical ascribed status that influences people's self-images
within formal organizations?
A. gender
B. college education
C. job title
D. All of these answers are correct.
88. Which sociologist emphasized the basic similarity of structure and process found in the
otherwise dissimilar enterprises of religion, government, education, and business?
A. Max Weber
B. Suzanne Staggenborg
C. David Sills
D. Norman Denzin
5-31
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Chapter 05 - Social Interaction, Groups, and Social Structure
89. A construct or model that serves as a measuring rod against which specific cases can be
evaluated is called a(n)
A. coalition.
B. ideal type.
C. metaphor.
D. questionnaire.
90. By working at a specific task, people are more likely to become highly skilled and carry
out a job with maximum efficiency. This is the rationale for the bureaucratic characteristic of
A. employment based on technical qualifications.
B. hierarchy of authority.
C. division of labor.
D. written rules and regulations.
91. In The Communist Manifesto, Karl Marx and Friedrich Engels charged that the capitalist
system reduces workers to a mere "appendage of the machine," which leads to extreme
A. motion sickness.
B. alienation.
C. anomie.
D. goal displacement.
5-32
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Chapter 05 - Social Interaction, Groups, and Social Structure
92. Which of the following does Marx and conflict theorists believe is weakened by
restricting workers to very small tasks?
A. job security
B. family values
C. economic positions
D. hierarchy of control
93. The tendency of workers in a bureaucracy to become so specialized that they develop
blind spots and fail to notice obvious problems is known as
A. goal displacement.
B. oligarchy.
C. manifest destiny.
D. trained incapacity.
5-33
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Chapter 05 - Social Interaction, Groups, and Social Structure
95. A college is run by a board of trustees, which hires a president, who in turn selects vice
presidents, deans, and other administrators. This is an example of the bureaucratic
characteristic of
A. written rules and regulations.
B. division of labor.
C. impersonality.
D. hierarchy of authority.
97. A domestic abuse counselor fails to listen to an injured woman because the woman has no
valid proof of U.S. citizenship. This is an example of
A. goal displacement.
B. goal multiplication.
C. trained incapacity.
D. hierarchy of authority.
5-34
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Chapter 05 - Social Interaction, Groups, and Social Structure
100. The untested hypothesis that every employee within a hierarchy tends to rise to his or her
level of incompetence is referred to as
A. goal displacement.
B. the Peter principle.
C. trained incapacity.
D. bureaucracy.
5-35
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Chapter 05 - Social Interaction, Groups, and Social Structure
101. Bureaucratization is
A. an element or process of society that may disrupt a social system or lead to a decrease in
stability.
B. organized patterns of beliefs and behavior centered on basic social needs.
C. the process by which a group, organization, or social movement becomes increasingly
bureaucratic.
D. the process through which an organization identifies an entirely new objective because its
traditional goals have been either realized or denied.
5-36
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Chapter 05 - Social Interaction, Groups, and Social Structure
104. Activists in a large city join forces to create a new organization with the goal of
preserving landmark buildings that have historical importance. At first, the organization
functions democratically, but over time it is taken over by three people. These leaders
establish a bureaucratic structure that helps them to maintain control of the organization.
These developments can be best explained by
A. Parkinson's law.
B. the Peter principle.
C. the iron law of oligarchy.
D. the scientific management approach.
5-37
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Chapter 05 - Social Interaction, Groups, and Social Structure
105. According to the classical theory of formal organizations, workers are motivated almost
entirely by
A. economic rewards.
B. fear of their superiors.
C. norms of conformity to the group.
D. the need for job satisfaction.
107. The phrase "bureaucracy's other face," which refers to the unofficial activities and
interactions that are a basic part of daily organizational life, was coined by
A. Peter Blau.
B. James Tucker.
C. Alvin Gouldner.
D. Charles Page.
5-38
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Chapter 05 - Social Interaction, Groups, and Social Structure
108. The 2004 Abu Ghraib prisoner abuse scandal brought new relevance to the 1970s prison
experiments conducted with college students at Stanford University.
TRUE
109. Reality is shaped by our definitions—but not our perceptions and evaluations.
FALSE
110. Positive age-seniority language distinctions are uncommon in the United States.
TRUE
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Chapter 05 - Social Interaction, Groups, and Social Structure
113. In the U.S., the ascribed statuses of race and gender can function as master statuses that
have an important impact on one's potential to achieve a desired professional and social
status.
TRUE
114. The last stage of role exit is the departure or disengagement from a role that has been
central to one's identity.
FALSE
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Chapter 05 - Social Interaction, Groups, and Social Structure
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Chapter 05 - Social Interaction, Groups, and Social Structure
121. One defining characteristic of groups, in sociological terms, is that members of a group
share some sense of belonging to that group.
TRUE
122. Formal organizations are designed for special purposes but are, unlike bureaucracies,
structured for members' personal goal satisfaction rather than for organizational efficiency.
FALSE
Essay Questions
123. Explain the difference between ascribed and achieved statuses, and give examples to
support your answer.
Blooms: Analyze
Learning Objective: Explain how ascribed status and master status can constrain achieved status.
Topic: Status
5-42
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Chapter 05 - Social Interaction, Groups, and Social Structure
124. Discuss how the three major sociological perspectives of functionalism, conflict theory,
and interactionism view the role of social institutions in society.
Blooms: Analyze
Learning Objective: Analyze the functionalist, interactionist, and conflict views of social institutions.
Topic: Social institutions
Topic: Sociological perspectives
125. Explain the ways in which a social network can either help or hinder a person.
Blooms: Apply
Learning Objective: List and summarize the five elements of social structure.
Topic: Social networks
126. Describe sociologist Gerhard Lenski's stages of sociocultural evolution and explain how
his view differs from that of Émile Durkheim's mechanical and organic solidarity and
Ferdinand Tönnies's Gemeinschaft and Gesellschaft.
Blooms: Analyze
Learning Objective: Describe Durkheim's, Tönnies's, and Lenski's approaches to classifying forms of social structure.
Topic: Social structure
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Chapter 05 - Social Interaction, Groups, and Social Structure
127. Using the sociological study of group participation following the Virginia Tech
shootings of April 2007 as an example, discuss the value of social groups in the face of
tragedy. Which appears more valuable at such times: continued participation in established
group membership, or participation in groups formed specifically to address a precipitating
event such as the shootings? Why might this be the case?
Blooms: Analyze
Learning Objective: Differentiate among the five different types of groups.
Topic: Groups
Blooms: Analyze
Learning Objective: List and describe the five basic characteristics of an ideal bureaucracy according to Weber.
Topic: Bureaucracies
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