Tamil Virtual Academy

Request for Proposal for Selection of System Implementation Partner (SIP) for Design, Development and Maintenance of Tamil Virtual Academy (TVA)
– Integrated Digital Archival Management System & Portal including Hybrid Mobile App
(Tender Ref No: TVA/DIGI/2022-23)

Pre-bid meeting dated 11.10.2022 - reply to the queries

Sl. Page No. / RFP Cl / As per RFP Query Raised TVA reply
No. Sub Cl

1. 21 / 4.2.1 / Minimum Consortium of Bidders: Both partners should be For Most of the reputed Software If there is only one vendor/partner
Eligibility registered companies (registered under Indian Tenders, Consortium is not encouraged bidding, then the sole vendor
Criteria(MEC): Legal Companies Act, 1956 or Indian Companies Act, or allowed. As for this tender budget, should cumulatively fulfil the
Entity 2013) and must have at least 3 years of Allowing Consortium will also affect conditions for software
operations in India as on the date of submission the Costing and leads to high price Bid development and UI/UX Design
of the bid. Quote to the Department. So Kindly and also eligibility criteria as
Amend the Clause as Mentioned above. specified for primary and second
partner.
2. 21 / 4.2.2 / Minimum The Primary Partner should be a software UI/UX Design is also one of the part in If there is only one vendor/partner
Eligibility development firm and should be in operation in Web and Application Development, So bidding, then the sole vendor
Criteria(MEC): successful software development, software for only UI/UX Design deliverables, should cumulatively fulfil the
Nature of the Firm customization & implementation anywhere in involving Consortium/ Partners will conditions for software
India during the last 3 years as of 01.04.2022. Affects the Costing and Leads to high development and UI/UX Design
Price bids to the Department. So Kindly and also eligibility criteria as
The Secondary Partner should be a UI/UX Amend the Clause as Mentioned above. specified for primary and second
design agency specialized in website design & partner.
development and delivered world-class creative
designs for top websites. The partner should be
in operation in India during the last 3 years as
of 01.04.2022.
3. 22 / 4.2.3 / Minimum The primary partner should have an average As Sole Bidder is Hardly Enough for RFP conditions prevail.
Eligibility annual turnover of INR 2 crore or above in the Attain this Turnover Criteria and for
Criteria(MEC): last three financial years, i.e., FY 2019- 20, FY implementation of this scope, Kindly
Turnover 2020-21, FY 2021-22. Amend this Clause as Mentioned above.
4. 22 / 4.2.4 / Minimum The primary partner must have Web As we do have relevant experience apart RFP conditions prevail.
Eligibility Development & Implementation experience in from the above scope, and To Increase
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 Criteria(MEC): Web India related to any Government/PSU/Private the Participants for this tender for
Development & sector entity with a minimum project value of healthy competition, we Kindly Request
Implementation INR 50 lakhs and the scope including: to Amend the clause as mentioned.
Experience" 1. Solution design & development
2. Web Application software design and
development
3. Content Management System
Implementation
and Customization
4. Hardware sizing and commissioning
5. O&M for software

This project should have been successfully

implemented and operational in last 3 years as
on 01-04-2022.

The secondary partner must be design agency

with UI/UX design experience in India related
to any Government/PSU/Private sector entity
with a minimum project value of INR 50 lakhs
and the scope including:
5. 24 / 4.3.1 / Technical The average annual turnover of the primary As Sole Bidder is Hardly Enough for RFP conditions prevail.
Evaluation System partner for the last 3 financial years, i.e., FY Attain this Turnover Criteria and for
(TES): Company 2019-20, FY 2020-21, FY 2021-22. implementation of this scope, kindly
Profile - Turnover Supporting documents to be provided: Amend this Clause as Mentioned above.
Audited and certified Balance Sheet &
Profit/Loss Account statement for last 3
financial Years, i.e., FY 2019-20, FY 2020-21,
FY 2021-22.

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6. 24 / 4.3.2 / Technical The bidder and the partner in consortium should Kindly Amend the Clause as If there is only one vendor, it
Evaluation System hold certification(s) recognized in the industry Consortium is not necessary for should fulfil all the conditions for
(TES): Certifications for following quality management Software related Services and developing it holistically.
standards,information security Standards.
standards etc. The following certifications are
considered relevant for this RFP:
1. ISO 9001 (quality management systems)
2. ISO 27001 (for information security) or
equivalent
Supporting documents to be provided:
Copy of valid certificate(s) (the certification
should be
valid as on the date of submission of the bid
document).
Both the partners in the bidding consortium
should hold the certifications.

7. 25 / 4.3.3 / Technical The projects would be evaluated for fitment of For More participation and healthy RFP conditions prevail.
Evaluation System the solution against size & complexity of the competion kindly Amend the clause as
(TES): Web App problem and similarity to the current project. mentioned above.
Development & Up to 15 marks for each relevant project
Implementation assessed for the following from the case study
documents:
 Availability of crossplatform / crossdevice
support, including – web,Android and iOS
devices
 If the project provides API based services
 Content Life Cycle Management
 Tool used for CMS
 Privacy & Security considerations
 Design for Usability
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  Application user base of more than 1,00,000
Up to 1.5 additional marks per project would be
given for projects delivered to State or central
government involving multiple departments and
agencies
Up to 1 additional marks per project would be
given for projects that are supported for more
than 1 year (by the time of bid submission)
managing the entire software life cycle.
8. 13 / EMD EMD Request EMD exemption for MSME & As per RFP eligibility criteria.
Startup TN registered companies
9. 19 / 4.1 Bidding A consortium of 2 partner companies can bid, Can a sole bidder having eligibility in If there is only one vendor/partner
Consortium with one of them both criteria allowed to participate bidding, then the sole vendor
designated as primary partner and the other as individually? should cumulatively fulfil the
the secondary. conditions for software
development and UI/UX Design
and also eligibility criteria as
specified for primary and second
partner.
10. 23 / 4.2.4 Web The secondary partner must be design agency Scope for the UI/UX projects not The UI/UX requirements is given
Development & with UI/UX design experience in India related mentioned. Pl mention in detail section 8.8. page no. 65 of RFP
Implementation to any Government/PSU/Private sector entity document. The requirements related
Experience with a minimum project value of INR 50 lakhs to UI/UX will be intimated during
and the scope including: the stages of development.
11. 52 / 8.4 Functional The website should support audio/video content It is understood that provision for TVA will provide the audio/video
requirements without plugins. uploading and displaying audio/video content with metadata. There
content without plugins will be the should be the provision for
responsibility of the bidder but uploading content and metadata
development / creation of audio/video through API for future expansion.
files is not the responsibility of the
bidder. Please clarify
12. 52 / 8.4 Functional The Administrator should be able to upload is there any approval process / work Yes. TVA will evolve the process /
requirements multiple types of files such as pdf, audio, video, flow to be developed for uploading the work flow for uploading.
image files files?
13. 53 / 8.4 Functional The SI should enable provision for publishing It is understood that APIs to be The scope of work includes
requirements API’s for each Books, Periodicals, Manuscripts, provided, but services for consuming development of APIs from the
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 audio, video, Architecture the APIs by other stakeholders to be system to expose content and
done by the respective stakeholders. metadata, and the ability to
Please clarify consume APIs from other system.
The actual integration with systems
is not defined in the initial work
order future systems will be
handled as a CR (Change Request).
14. 53 / 8.4 Functional available on the TVA-Digital Library portal Kindly confirm how many third-party RFP has the necessary details,
requirements which can be consumed and integrated on any websites are there? please refer the section 8.4. we are
third party websites after necessary approval Need more clarity on approval process looking for an open system to
facilitate this.
15. 53 / 8.4 Functional The new portal should display contents by will department provide external links Expecting automatic posting from
requirements integrating external links/API’s such as social /APIs, Please clarify portal. Provision in portal for TVA
media (Instagram, YouTube, Facebook, to provide their content in the form
Twitter, etc.,), blogs, TVA LMS platform, etc. of text or image etc should be there
and expecting selected bidder to
post it to social media using
background work.
16. 53 / 8.4.1 Visitor All the content published on the Portal should It is understood that Developed Site to Yes. we looking for the system
Section be Bi-lingual (Tamil and English) support Bi-lingual (Tamil and English) which should support Unicode
content but content development is not completely. There would be the
part of the scope. Please clarify content from more languages in
future.
17. 54 / 8.4.1 Visitor The option to write a review on the published Need more clarification on this login please refer the section 8.4.1. page
Section material after successful login to the portal. process. How many levels of logins to 54 in the RFP document.
be provided
18. 54 / 8.4.1 Visitor The detailed view / show more option display It is understood that Developed Site to TVA will provide the contents.
Section full detail of the resources in MARC21 format support detailed view / show more
option display full detail of the
resources in MARC21 format but
content development is not part of the
scope. Please clarify
19. 54 / 8.4.1 Visitor Geographical location for applicable categories Where we need to capture GPS Open-source Geo Location plugins
Section to be enabled location?? Who will provide GPS data should be used to get user location.
(i.e API)??
20. 55 / 8.4.1 User Login New user registration Is there any approval process? Please Yes. please refer the section 8.4.1

5

21. 55 / 8.4.2 Department Review the feedback, reviews received from
Login users and analyse and respond within the
application
22. 55 / 8.4.2 Department Provision to pre-design, pre-configure reports
Login using templates and auto sending to configured
users via e-mail as per the schedule
23. 55 / 8.5.19. Legacy Size of data to be migrated from Legacy
Data Migration system. Few master data and some transactional
data might need to be migrated which can be
maximum 50-100 GB in size. There is not hard
data to be migrated
24. 56 / 8.4.4 Crowd- This should be a separate application to receive
source Section the crowd source requests and processing such
requests by the authorities separately and the
approved requests should be added in the
Digital Library portal
25. 56 / 8.4.4 Crowd- Provision to create various promotional
source Section campaigns for the public to participate in the
appeal for crowd-sourcing by TVA and post
reviews / views / opinions / ideas / requests for
publishing books etc.
26. 56 / 8.4.4 Crowd- Provision for registered authors, publishers,
source Section group of users to share and publish their
articles, books, paintings etc. in this section
27. 56 / 8.4.4 Crowd- This should be done automatically through API
source Section integration provided by the crowd source users
in the online application process for “request for
publishing”
28. 57 / 8.4.4 Crowd- These requests should be reviewed and
source Section approved by the TVA authorities before
publishing the materials in the portal
29. 58 / 8.4.8 Rating and Enable the users to provide feedback on the
Feedback accuracy of any library content or their user
6
clarify
Is there any approval process? Please
clarify
It is understood that Developed Site to
support auto sending to configured users
via e-mail as per the schedule but email
gateway to be provided by the
department. Please clarify
Department to facilitate smooth transfer
of data from the existing service
provider
Need more clarity on the requests and
approval hierarchy
It is understood that Developed Site to
support promotional campaigns but any
charges for the promotional campaigns
to be met by the department. Please
clarify
Kindly confirm how many stakeholders
are involved in this application and
levels of hierarchy
1. Is there any approval process?
2. Having any specific format for online
application?
3. Need more clarity on this point
Kindly confirm how many stakeholders
are involved in this application and
levels of hierarchy
Is there any workflow for feedback
process?
page 54 in the RFP document.
Yes. please refer the section 8.4.1
page 54 in the RFP document.
Yes. The cloud hosting provider
will provide the same.
Yes. TVA will provide necessary
details issuing after the work order.
There will be multiple level of
approval to receive, review, process
and publishing the crowd sourcing
request in digital library. It will be
defined in the work order.
Please refer the section 8.4.4 page
56 in the RFP document. we are
looking for the technical capability
in the system to create promotional
campaigns.
It should be configurable and can
be defined in the work order.
The data format will be provided by
the TVA.
It should be configurable and will
be defined in the work order.
It can be defined in the work order.
 experience. They should be able to dynamically
provide this at any point while browsing the
website.
30. 58 / 8.4.8 Rating and This may be in the form of ratings, quick is there any specific template for The solution provided by the
Feedback surveys, and written reviews, which may appear surveys? Do we need to develop any successful bidder should have the
in the form of floating widgets, pop-ups, an application for survey? features listed in the RFP section
email listed on the website to which to send If a third party survey tool to be plugged 8.4.8 page no. 58.
such issues to, etc in/ integrated, department to purchase
the tool/API for the same.
31. 60 / 8.5.4 Text Provide a text chatbot solution, both in Tamil It is understood that Developed Site to Yes TVA will provide contents.
chatbot and English, to make it easier for users to find supportchatbot solution, both in Tamil The chatbot system and training is
what they are looking for and English but the structured Q&As, the responsibility of the successful
Bot training Questions, responses to be bidder. The chatbot system should
provided by the department. Please be in open-source.
clarify
32. 60 / 8.5.4 Text This may either be developed from scratch or Is there any existing application? Yes TVA will provide contents.
chatbot be an add-on of an existing solution. The chatbot system and training is
the responsibility of the successful
bidder. The chatbot system should
be in open-source.
33. 60 / 8.5.4 Text Collect Feedback and user reviews on all Can this be part of feedback form ? Or Separate feedback to be provided.
chatbot categories of materials separate feedback to be provided ?
34. 60 / 8.11. Mobile / a) Registration with authorized login / Is there any approval process for Yes.
Tablet App enrolment id etc. with OTP or password registration?
Development confirmation
35. 61 / 8.6 Integration The solution must support integration with Who will provide API's?? The scope of work includes
existing applications such as LMS to access up- development of APIs from the
to-date data from them system to expose content and
metadata, and the ability to
consume APIs from other system.
The actual integration with systems
not defined in the initial work order
future systems will be handled as a
CR (Change Request).
36. 61 / 8.6.1 GIS The successful bidder must comply with Will department provide GIS data and Integration with TNGIS and Open-
TNGIS’s data policy while dealing with its API's?? source Geo Location plugins

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 data. should be used.
37. 63 / 8.7.1 Technical The TDLA should allow the content contributor 1. Is there any approval process ?Here, Yes, there is an approval process.
Requirements to schedule any content for publishing, and to who is the content contributor? The contributing stakeholders shall
set content expiry date. In case of the latter, the 2. Need more clarity be communicated via emails / sms /
solution must send a reminder to the content 3. Do we need to integrate SMS etc. It should be configurable and
owner / moderator / admin around that date to Gateway for notification? can be defined in the work order.
verify if that data is still valid
38. 66 / 8.8.2 Information The successful bidder must Install information The procurement of software should be Installation is part of the scope.
security – Best security software: Antivirus, etc. done by the department- pl confirm
practices
39. 69 / 8.8.6 Workflow If any dispute arises in the resource like, Do we need to develop an approval Yes.
Synopsis copyright, against the government law and etc., process for this point?
Should have provision from admin side to
disable from public facing website at any time
40. 69 / Manage Article This could be Scanning/ Review/ Re- please provide a detailed work-flow for The work-flow chart available in
Status Submission/ Approved this process section 8.8.5. page no. 68. The
application should have facility to
log the scanning review and
resubmission approval process. The
actual scanning will be handled by
TVA.
41. 76 / 8.8.8 Mobile App (both Android and iOS) & Portal Is there any registration process? Yes. One point registration is
Development of shall be developed for general users & TVA Having any approval flow? preferred (website & mobile apps
Hybrid Mobile App with industry standard User Interfaces and new should work) with single sign-on.
technological design patterns There is an approval flow and
which will be discussed during the
implementation stages.
42. 94 / 10. SRS Sign off and Wireframes - 2 Weeks The scope of the project is wide and RFP conditions prevail.
Implementation most of the functions required are not
Timelines captured as a clear work flow in the
RFP. To clarify the work flows, create
process flows, SRS, wireframes require
min of 4 weeks, if the department is
looking at realistic and product based
approach.
43. 132 / Annexure VI GST Details not mentioned That will be provided to the
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 successful bidder.
44. 133 / Annexure VII GST at the rate specified as per applicable Law Will the rate quoted in the BoQ is It is inclusive of GST.
will be paid extra. exclusive of GST?
45. General How many static and dynamic pages It should be configurable and can
will be there? be defined in the work order.
46. General No of Concurrent Users Kindly provide concurrent users of this RFP has the necessary detail refer
application? section 9.4 page no. 82
47. 30 / 4.3 Technical Demonstration of understanding of the business We would request to include the RFP conditions prevail.
Evaluation System requirements, solution approach and marking for this section as a break up of
(TES) methodology Presntation and Platform Demo as
follows:
1.) Technical Presentation: 10 marks
2.) Product capability demonstration: 5
marks
This will not oinly allow the department
to judge platform better but will also
showcase partner's profieciency with the
platform usage.
48. 52 / 8.4 Functional  The Administrator should be able to upload Based on our expreicen and as per the Yes. The proposed solutions should
requirements multiple types of files such as pdf, audio, video, RFP requirements, we would suggest to have the capabilities listed in this
image files include Digital Asset Management section using open-source
capabilities that will bring a content and technologies.
document repository with version
management, metadata indexing, in-
system previews, etc.
49. 57 / 8.4 Functional Integrated Digital Archival Management Based on latest industry standards, the Yes. also, there should be a
requirements System & Portal including Hybrid Mobile App CMS platform should have pre-exposed provision for custom API
should provide a API interface based on the Headless REST APIs that will aid in development based on TVA's
request received from requestor and published mobile application development by requirement from time to time.
to the requestor on approval by the authorities reusing the contents developed on the Please propose your suggested
through department login. platform. architecture in the bid.
This will not only enable faster mobile
app implementation but will also bring
consistency in the contents
50. 58 / 8.4.8 Rating and Enable the users to provide feedback on the We would request to include a drag and RFP conditions prevail. Please
Feedback accuracy of any library content or their user drop Form Builder so that forms for user propose your suggested architecture
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 experience. They should be able to dynamically feedback, complaints, surveys and usr in the bid.
provide this at any point while browsing the registration can be created purely from
website. the GUI.
This will also foster speedy
implementation and remove technical
dependency from the department users
51. 59 / 8.5.2 Easy search 8.5.2 Easy search Based on our experience, we would RFP conditions prevail. Please
suggest to include an in-built Enteprise propose your suggested architecture
Search Engine that will provide these in the bid.
fucntionalities with enhanced enterprise
capbilities.
52. 67 / 8.8.4 Technology a) Open source is preferred (PHP, PostgreSQL, We would strongly suggest the CMS RFP conditions prevail. Please
stack MariaDB, React, Angular) platform to built Open Source and built propose your suggested architecture
on Open Standards. This is also as per in the bid.
the MEITY norms and industry wide
best practices. Kindly include Liferay as
well in the list (Liferay is an open-
source platform)
53. 67 / 8.8.4 Technology c) No hidden licensing costs and limitations on For the CMS platform, we would RFP conditions prevail.
stack transferability/extensibility in future. request to include specifications for the
d) If any licensing / plugins are required the platform to be Enteprise Open Source
successful bidder must be arrange that their own with perpetual licensing, no vendor
cost with the valid reasons. lock-in and no usage and user
restrictions
54. 67 / 8.8.4 Technology c) No hidden licensing costs and limitations on For the betterment of the envisaged RFP conditions prevail.
stack transferability/extensibility in future. project, we would request to include
d) If any licensing / plugins are required the specifications for Partners to have active
successful bidder must be arrange that their own OEM support and engagement so that
cost with the valid reasons. any security vulnerability or technical
bottleneck can be resolved via OEM
support.
55. 83 / 9.4 Application 4) UAT Server Installation Please suggest the total number of non- RFP conditions prevail, please refer
testing & user production environments required to be section 9.4 page no.83. It can be
acceptance testing provisioned. defined in the work order stage.
56. 86 / 9.12 Data backup 9.12 Data backup and disaster recovery Please suggest the DR computer with RFP conditions prevail, please refer
and disaster recovery Production (eg.: 50% or 100% of DC) section 9.13 page no.87. It can be

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 defined in the work order stage.
57. 88 / 9.13 IT iii) High Scalability (15,000 concurrent users) Based on our experience, the mentioned RFP conditions prevail. It can be
Infrastructure Setup with load balancing & clustering as per the user concurrency is on a significant defined in the work order stage.
need. higher side. This could be the conurrent
active sessions but for proper sizing, we
would request to provide an expected
user concurrency per second.
58. Suggestion Suggestion Based on our experience, we would RFP conditions prevail.
request to include specification for CMS
platform to be present as Leaders in
Gartner's Magic Quadrant Digital
Experience Platform report.
This is the report which actually was
known for Web Content Management
Systems.
59. 57 / Crowd-source This should be done automatically through API Please elaborate on the purpose of There is an approval flow and
Section integration provided by the crowd source users Cloud Source and the API Requirement. which will be discussed during the
in the online application process for “request for What all data to be implementation stages. It can be
publishing”. integrated/transferred through API? defined in the work order stage.
60. 62 / 8.7.1 - Point The TDLA must allow designated users to Creating Customized template itself will RFP conditions prevail.
number - 5 create customized templates and customize require more effort and time on
existing templates. development. Kindly confirm whether
this requirement can be "Customize
Existing templates for Web Publishing"
61. 63 / 8.7.1 - Point The TDLA must allow content categorization Please elaborate on "Content RFP has enough details please refer
number - 7 up to any depth, and the categories must be Categorization up to any Depth" the section. 8.7.1 page no. 63.
accompanied by their corresponding meta data,
source, validity date etc.
62. 66 / 8.8.2 - Point The successful bidder must carry out: Who would bear the cost of this VAPT RFP conditions prevail, please refer
number - 4 Vulnerability Assessment, PT Compliance, audit which is to be done every 6 section 9.18 page no. 90. The
Application Audit, Malware scanning, etc. on a months? contract period will be as per RFP
periodic basis of 6 monthly interval. and work order.
63. 56 / 8.4.2 - Point 4) Generate various MIS reports based on 1. Since this is a CMS, what type of RFP conditions prevail. It can be
Number - 4&5 requirements MIS Reports are required? defined in the work order stage.
5) Provision to pre-design, pre-configure 2. Provision to Pre-design, Pre-
reports using templates and auto sending to configure reports require a module
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 configured users via e-mail as per the schedule.
64. 76 / 8.8.8 - Point An interactive dashboard shall be developed
Number - 5 which contain various data analytics and reports
based on data collected through Apps & APIs.
Dashboard layout e.g. graphs, chart, visual,
comparison piechart etc. shall be finalized
during the requirement gathering phase and it
may change as and when required.
65. 76 / 8.8.8 - Point 8.8.8 Development of Hybrid Mobile App
Number - 8 Application shall be hosted in cloud and
security auditing shall be done by Successful
Bidder. The Successful Bidder shall also be
responsible for server monitoring.
66. 24 / 4.3 Technical The bidders should enclose documentary
Evalua�on evidence for fulfilling the following TES and
System (TES). the Tender Scrutiny Committee will evaluate
the bids as per
the criteria set below
67. 52 / 8.4 Audio / Video Content
68. 52 / 8.4 Provision of Morphology / related word search
in all categories
69. 61 / 8.6.1 GIS
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similar to Data Analytics Engine which
will increase the cost & development
timeline. Can this be modified as Pre-
defined reports?
This Interactive Dashboard shall be a RFP conditions prevail. It can be
pre-defined dashboard of which the defined in the work order stage.
requirements shall be finalized during
SRS Phase. This shall NOT be a
Dynamic Data Analytics Visualization
Dashboard. Kindly confirm the same.
Mobile App hosting is usually made in ALL (Website, API's & Mobile
Play Store and iOS Store. Please applications) has to pass security
confirm this requirement under mobile audit.
app section. We assume the points given
from 8-18 under this section section
corresponds to the Web Application and
not the Development of Mobile App
The bidders or in case of consortium all RFP conditions prevail.
partners combined should enclose
documentary evidence for fulfilling the
following TES and the Tender Scrutiny
Committee will evaluate the bids as per
the criteria set below
Whether the Streaming Server setup Hardware will be provided by
available or kindly let us know the TVA, the configuration shall be
requirement done by successfully bidder.
Whether you need the facility to add the The system should be open for
tag / meta data and then this search will integrating with future
work. But It takes time to build the data. development.
Or any other system to be developed
using encyclopedia
When working with layer, we need GIS Integration with TNGIS and Open-
Server. kindly let us know the source Geo Location plugins
requirement should be used.
1. Should full-text search support Yes
 content inside the resource (ebook,
image, etc)?
2. What is the file size of both websites Will be provided with a work order.
separately? The current size of the database is
3. What is the number of new files that (2 GB + 1.2 GB) approximately,
need to digitalize now, and in the future the content file size is 6 TB
after going live? approximately and it will grow in
the future.
4. By digitalizing the new files we All source files will be provided by
assume that we would be provided by TVA.
scanned copy in E-pub/PDF format. Or
By digitalization of new files, do you
mean we will need to arrange the
scanner too?
5. Are you planning to support E-pub Refer RFP document.
formats for the resources?
6. Our assumptioon is that the image It should be open to integrating
search will be based on metadata only. future developments in the field.
7. For GIS, we assume GIS tagging is Please refer RFP section 8.6.1 page
already done and we have to just map no. 61.
on the system that we would develop.
8. For the Workflow, do we need to Please refer RFP section 8.8.5 page
automate the system in order to add new no. 68.
resources in the future, if yes then we
need to know the meaning of each
component mentiooned in 8.8.5 For eg:
What is Quality Check
Criteria/parameter of resources, is the
read-ability?
9. What are third-party integrations It can be defined in the work order
required? stage.
10. Do we need a chatbot with AI/ML Yes.
capability?
11. Please tell us the current infra sizing Please refer RFP section 8.3 page
and deployment architecture along with no. 51.
peak consumptions.
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