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    Parul Aggarwal
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    The document discusses human centered design and innovation through understanding. It introduces lenses to look through like activities, environments, interactions, objects, and users. It then asks what an innovation process may look like and shows a typical problem solving approach starting with observation and insight, then opportunity area, framing, ideation, concept development, and ending with implementation and solution. The final section notes this approach differs from typical problem solving.

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    The document discusses human centered design and innovation through understanding. It introduces lenses to look through like activities, environments, interactions, objects, and users. It then asks what an innovation process may look like and shows a typical problem solving approach starting with observation and insight, then opportunity area, framing, ideation, concept development, and ending with implementation and solution. The final section notes this approach differs from typical problem solving.

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    © All Rights Reserved
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    5 views3 pages

    Session 3

    Uploaded by

    Parul Aggarwal
    The document discusses human centered design and innovation through understanding. It introduces lenses to look through like activities, environments, interactions, objects, and users. It then asks what an innovation process may look like and shows a typical problem solving approach starting with observation and insight, then opportunity area, framing, ideation, concept development, and ending with implementation and solution. The final section notes this approach differs from typical problem solving.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 3

    19-01-2023

    Design Thinking & Innovation

    Human Centered
    Design:
    Innovation through Understanding

    Partha Sarathi Roy


    School of Management & Entrepreneurship

    LENSES TO LOOK THROUGH

    Activities What is happening? Primary, secondary,


    peripheral activities?

    Environments Where are things happening? Are there multiple


    kinds of environments within one larger place?
    What are the characteristics?

    Interactions Who is doing what with whom? Do interactions


    seem planned or spur of the moment? Are
    people interacting with other people? With
    things? With environments?

    Objects What objects are present and/or involved in


    activities and interactions described? What
    seems most/least important? What is puzzling?

    Users Who are the users? Do they vary in


    characteristics?

    1
    19-01-2023

    What do you think an innovation


    process might look like?

    Typical Problem-Solving Approach

    2
    19-01-2023

    The Process Implementation

    Concept Development

    Ideation

    Opportunity Area

    Frame/ reFrame

    Insight

    Observation

    ? A different approach to problem


    solving
    Solution

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