Access LMS User

Guide
CONTENTS

LMS Welcome Email – Password Creation ............................................................................................................. 3

Login ..................................................................................................................................................................... 3
Forgot Password ................................................................................................................................................ 3
Support .............................................................................................................................................................. 4
FAQ ................................................................................................................................................................... 4
Dashboard and Courses ......................................................................................................................................... 4
Completion Report ................................................................................................................................................ 5
Accessing the Library ............................................................................................................................................. 5
CPaT Mobile Application ........................................................................................................................................ 6
Logging Into the App ......................................................................................................................................... 6
User Dashboard – Assignments .......................................................................................................................... 6
Deleting/Redownloading Lessons ...................................................................................................................... 7
Synching Progress .............................................................................................................................................. 7
Offline Syncing ............................................................................................................................................... 7
Online Syncing ............................................................................................................................................... 8
Force Sync...................................................................................................................................................... 8
Lesson Content updates ................................................................................................................................. 9
User Dashboard – Library ....................................................................................................................................... 9
Phone Home – Offline Account Verification ......................................................................................................... 10
Support................................................................................................................................................................ 10

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LMS WELCOME EMAIL – PASSWORD CREATION

Upon the creation of your account, an automatic LMS notification with the Subject Line: CPaT Learning
Management System Access will be delivered to your email. The email contains the LMS website link as well the
link to use to create your password. See the example email below.

Note: The password link is only valid for 48 hours after the delivery of the email. If you attempt to click the link
and it has expired, utilize the Forgot Password option on the LMS website to set your password.

LOGIN

Access the LMS by using the link provided by your Administrator

and/or in the LMS Welcome email.
(1)Enter your email

(2) Enter your password

(3) Click Log In

FORGOT PASSWORD

To recover a forgotten password, click the “Forgot Password?” link. Enter

the email address associated with your account the LMS & click Send,
which will send a Password Reset email that will allow you to change your
password.

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SUPPORT

If you are in need of assiatnce, click the “Support” link, which will provide
the contact information for our Support Team.

FAQ

The purpose of the FAQ is to provide information on frequent questions or

concerns that users experience.

DASHBOARD AND COURSES

Logging in takes you to the Dashboard, where you will see Upcoming Due Dates, New Assignments, and All
Assignments, which lists all of the curriculums currently assigned to your account. Click on the desired curriculum
to view the courseware. Click the course name to see an expanded list of lessons available.

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Click the green arrow to launch the module for the lesson you wish to take.

COMPLETION REPORT

To check the status of your coursework, select the “Completion Report” link from the top. Here you will find a list
of your complete and incomplete course modules, along with, course total time, relevant scores (if applicable),
and completion dates.

ACCESSING THE LIBRARY

Click the “Library” link to access additional relevant training modules. These will provide additional information
for your perusal and review. Please note, this material does not count towards coursework completion.

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CPAT MOBILE APPLICATION

To access the LMS from a mobile device, go to the iTunes or Google Play stores and search for CPaT Global,
where the CPaT mobile app is available for download. Once downloaded, launch the app and you will be
prompted to enter your email and password you created, as well as selecting the appropriate LMS from the
dropdown selection.

LOGGING INTO THE APP

Start the app while online and login

using the same credentials as for your
online LMS account.

Select your company’s name from the

LMS drop-down menu.

Login Option: “Remember Me”: Do

this so you do not have to retype your
ID for each login

Tap the Log In button.

If you have forgot your Password, clicking the Forgot Password button which prompt a pop-up that will require
you to enter your email. A reset email will be sent to your address that contains a link for you to reset your
password.

USER DASHBOARD – ASSIGNMENTS

Upon logging in, your current assignments

are displayed on the User Dashboard.

Click the icon next to the course,

topic, or lesson to download the specified
material.

Upon a successful download the icon will

appear as the following:

Please note, lessons can be downloaded

individually, by chapter, or by entire course. Clicking the will prompt the download for each of the
aforementioned options. If you select to download by chapter or course, you will receive the Multiple Lesson
Download popup, which is displayed below.

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DELETING/REDOWNLOADING LESSONS

If you are ready to delete a lesson, or if the lesson did not properly download, click the icon will prompt the
following message to display “Delete Local Lesson Contents?” Click the red Delete button

SYNCHING PROGRESS

OFFLINE SYNCING
When completing courseware offline, in
the top right-hand corner of the app, a red
message will appear that states: “You have
un-synched progress” . You will also see a
red Not Synced message in the bottom
right-hand corner of the app. Upon
reconnecting to the internet. these alerts
will go away. An automatic sync will ensure
that your completion data is sent to the
LMS and accessible to your company
administrators.

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ONLINE SYNCING
When completing courseware online,
completion data is automatically synced to the
LMS while online. In the top right-hand corner
of the app, you will see a message that states:
All assignments have been synced. You will
also see a green Synced message in the
bottom right-hand corner of the app. Upon
completion.

As courseware is completed, user will note the brief display (<5

sec) of the messages shown below. Being that the syncing
process is automated, you do not have to click the Sync Now
button.

FORCE SYNC
Clicking the button will prompt the popup below to appear. Clicking OK will instruct the app to
perform an additional sync.

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LESSO N CONTENT UPDATES
If a lesson update occurs while it is downloaded, you will see the following icon: Along with a message that
reads: “A newer version of the assignment is available.” Clicking the icon will re-download the lesson, which will
ensure you have the latest version of the material.

USER DASHBOARD – LIBRARY

The User Library houses

any additional reference
material uploaded by your
company’s LMS
administrator.

The material included

under this section is for
REFERENCE only. There is
no completion data logged
for any of this material.

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PHONE HOME – OFFLINE ACCOUNT VERIFICATION

The Access LMS requires

the mobile app to ‘phone
home’ after a set number of
course launches or time (30
days) offline to verify the
user is still in the system.

When this limit is reached,

users will receive a prompt
on the Log In screen that
instructs them to login
online to continue their
access to the mobile app.

Before verification is required, users will also receive countdown reminders at the top of the Assignments panel,
alerting them of the upcoming verification requirement.

SUPPORT

While using the app, if you require assistance, click the Support button in the top right-hand corner of the
application. Clicking this button will launch you out of the app and into your device’s web browser, which will host
the 24/7 chat support service available to CPaT clients!

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