Professional Documents
Culture Documents
Unit VI: Introduction to Queuing Theory: Stochastic Processes, Markov Processes and
Markov Chains, Birth-Death Process, Basic Queuing Theory (M/M/-/-) Type Queues
[02 Hrs]
Text Books:
• Ronald E, Walpole, Sharon L. Myers, Keying Ye, “Probability and Statistics for
Engineers and Scientists”, Pearson, 9th edition, ISBN-13: 978-9332519084
• V. Sundarapandian, “Probability, Statistics and Queuing Theory”, PHI, 1 st edition,
ISBN13: 978-8120338449
Reference Books:
• Sheldon M. Ross, “Introduction to Probability and Statistics for Engineers and
Scientists”, Elsevier, 4th edition, ISBN-13: 978-8190935685
• Kishor Trivedi, “Probability and Statistics with Reliability, Queuing, and Computer
Science Applications”, John Wiley and Sons, New York, 2001, ISBN number 0-471-
33341-7