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  • Potensi Pemanfaatan Industri 4.0 Dalam Sistem Informasi Pelayanan Publik

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    Hushla Shudri
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    This document discusses Schneider Electric's approach to Industry 4.0 technology in BPPI information systems. It outlines how collecting and analyzing customer data through IoT, sensors, QR/RFID codes, and cloud-based systems can provide insights to improve customer experience and satisfaction. Specifically, connecting devices, collecting big data, controlling systems through modeling and dashboards, and using AI/machine learning allows for faster decision making, predictive maintenance, and a more customer-centric approach. The goal is to digitalize processes and leverage data to better understand and serve customers.

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    Potensi Pemanfaatan Industri 4.0 dalam sistem informasi Pelayanan Publik

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    This document discusses Schneider Electric's approach to Industry 4.0 technology in BPPI information systems. It outlines how collecting and analyzing customer data through IoT, sensors, QR/RFID codes, and cloud-based systems can provide insights to improve customer experience and satisfaction. Specifically, connecting devices, collecting big data, controlling systems through modeling and dashboards, and using AI/machine learning allows for faster decision making, predictive maintenance, and a more customer-centric approach. The goal is to digitalize processes and leverage data to better understand and serve customers.

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    2 views14 pages

    Potensi Pemanfaatan Industri 4.0 Dalam Sistem Informasi Pelayanan Publik

    Uploaded by

    Hushla Shudri
    This document discusses Schneider Electric's approach to Industry 4.0 technology in BPPI information systems. It outlines how collecting and analyzing customer data through IoT, sensors, QR/RFID codes, and cloud-based systems can provide insights to improve customer experience and satisfaction. Specifically, connecting devices, collecting big data, controlling systems through modeling and dashboards, and using AI/machine learning allows for faster decision making, predictive maintenance, and a more customer-centric approach. The goal is to digitalize processes and leverage data to better understand and serve customers.

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    of 14

    Pendekatan Teknologi Industri 4.

    0 dalam Sistem Informasi BPPI


    Fadli.hamsani@se.com
    Schneider Electric Indonesia

    Confidential Property of Schneider Electric


    Why Digitalization… what change ??

    Confidential Property of Schneider Electric | Page 2


    What’s make customer Satisfied?

    Customer behavior is
    change,

    Customer want to know


    everything on their hand

    Customer will compare with


    others easily

    We MUST change to
    Easy to access Fast Response Customer Centric approach

    Confidential Property of Schneider Electric | Page 3


    Data Visibility for Fast Decision

    Confidential Property of Schneider Electric | Page 4


    Digital Customer Experience

    Confidential Property of Schneider Electric | Page 5


    Data Integrity

    How Technology can support you?

    Confidential Property of Schneider Electric | Page 6


    Ex. Architecture System Information

    ❑ Define your Goals

    ❑ Identify your Data Structure

    ❑ Build Capabilities

    ❑ Create your Architecture

    ❑ Discuss with all stakeholder

    Confidential Property of Schneider Electric | Page 7


    Opportunity of implementation Technology I4.0

    • IoT connected
    Collect • Arithmetic Modeling
    Command
    device • Dashboarding
    • Traceability • Big data • AI / Machine
    QR/RFID • Cloud base Learning
    • Cybersecurity • Business Intelligent
    • Virtual Reality
    Command Center
    Connect Control

    Standardization Solution

    Confidential Property of Schneider Electric | Page 8


    CONNECT
    IoT Connected Device, QR / RFID Traceability

    Select right technology for connecting to the device (IOT)

    Use sensor to read critical parameter from machine/equipment

    Protocol Communication is Important

    Confidential Property of Schneider Electric | Page 9


    COLLECT
    Big Data, Cloud base, Cybersecurity

    What is data frequency requirement?

    How big is the Data? Who should use the Data?

    Where you want to store the Data

    Confidential Property of Schneider Electric | Page 10


    CONTROL
    Arithmetic Modeling and Dashboarding

    Configure your own arithmetic model to simplify the process

    Visualize the data for easy real time monitoring

    Confidential Property of Schneider Electric | Page 11


    COMMAND
    AI Machine Learning, Business Intelligent

    Virtual Visit to site for real AI / Machine Learning helping us Decentralize to enable us to optimize
    time monitoring data using to go fast on decision making Big Data of Organization
    VR technology

    Confidential Property of Schneider Electric | Page 12


    Conclusion

    Winning your customer with the DATA!

    Confidential Property of Schneider Electric | Page 13

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