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Customer Discovery Plan - Edited PPT - Edited
Customer Discovery Plan - Edited PPT - Edited
The concept behind this product/service is to better facilitate "last mile" food delivery in highly
crowded metropolitan areas. The mission is to solve widespread problems, such as late
deliveries, wrong orders, and dwindling food quality, to better match city people's changing
tastes. This idea was created to benefit both the customers and the businesses in the food delivery
sector.
B. Customer Profile
This concept aims to enhance the final mile of the meal delivery business, and its target market
consists of young professionals as well as newlyweds who are pressed for time.
Busy Lifestyles: They are always on the go and seldom have time to stop and make a meal.
Tech-Savvy: They are used to utilizing modern gadgets and often turn to the internet for help.
Quality-Conscious: The freshness and taste of the provided meals are top priorities.
Convenience Seekers: When it comes to meal delivery services, they prioritize simplicity,
Newlyweds: Some of them are active couples who just tied the knot.
Several pieces of information will be used to calculate the potential size of the market for this
eating habits, preferences, and openness to using enhanced food delivery services of our target
Market Analysis: To learn about the existing climate, future prospects, and consumer habits of
food delivery services in metropolitan areas, we will examine historical market data, such as
Competitor Analysis: Identifying market gaps and opportunities for development may be done
by analyzing the processes and successes/failures of current meal delivery services in urban
regions.
The potential market size for this idea's product or service seems good.
Here's why:
Growing Demand: Due to rising urbanization and the popularity of online food platforms, the
need for last-mile meal delivery services is growing in major metropolitan regions.
Consumer Pain Points: Customers' discontent with frequent problems like late delivery and
sizeable, tech-savvy group that places a premium on comfort and ease of use.
Competitive Advantage: Fixing ineffective processes and improving the quality of service
Collaborative Approach: Experts in the fields of supply chain management and logistics were
Growth and differentiation potential exist in the highly competitive food delivery business, and
the overall addressable market for enhancing last-mile services in urban areas is realistic.