Professional Documents
Culture Documents
Test Bank
Multiple Choice
1. One of the most effective ways organizations can encourage acceptance of differences and create a
harmonious workforce is through the management of
*a. Diversity
b. Self-awareness
c. Blooms Taxonomy
d. High involvement
Learning Objective: 2.1
Cognitive Domain: Comprehension
Answer Location: Explain the importance of diversity in OB
AACSB Standard: Diverse and multicultural work environments
Difficulty Level: Easy
Question Type: MC
3. Which type of diversity can lead to discrimination when managers or recruiters judge or stereotype
others on superficial differences?
a. Deep-level
*b. Surface-level
c. Exterior-level
d. Bottom-level
Learning Objective: 2.1
Cognitive Domain: Comprehension
Answer Location: Explain the importance of diversity in OB
AACSB Standard: Diverse and multicultural work environments
Difficulty Level: Medium
Question Type: MC
5. Martin’s job is to find the best employees for his company, Sportics. During his search he finds
Yasmin, who has been in the sports industry for thirty years. He also finds Ivan, who only has a few
years of experience. He notices that Yasmin has an extensive resume, but doesn’t think she has the
stamina to compete in the sales force. Martin decides to pick Ivan even though he does not have as
much experience as Yasmin. Martin is stereotyping Yasmin on the basis of
a. Exterior-level differences
b. Deep-level differences
c. Dissimilarity differences
*d. Surface-level differences
Learning Objective: 2.1
Cognitive Domain: Application
Answer Location: Explain the importance of diversity in OB
AACSB Standard: Application of knowledge
Difficulty Level: Hard
Question Type: MC
8. Four of the five managers in Sasha’s company are male. Therefore, Sasha feels that he has a good
chance of being promoted. Which aspect of diversity is Sasha’s company not following?
a. Race and ethnicity
b. Sex
*c. Gender
d. Ability
Learning Objective: 2.1
Cognitive Domain: Application
Answer Location: Gender diversity and sexual orientation
AACSB Standard: Application of knowledge
2
Instructor Resource
Neck, Organizational Behavior
SAGE Publications, 2017
9. Jean from Grandmas Cleaning Service was having trouble finding someone to fill one of the more
menial positions in her company. Her brother-in-law put her contact with Lila who was in a car crash and
could not find work after her brain injury. After testing Lila to see if she could perform the task of
vacuuming successfully, she hired her. What part of diversity does this represent?
a. Age
b. Race and ethnicity
c. Gender
*d. Ability
Learning Objective: 2.1
Cognitive Domain: Application
Answer Location: Diversity of abilities
AACSB Standard: Application of knowledge
Difficulty Level: Medium
Question Type: MC
11. Griffin has fallen prey to hiring only Millennials in his new startup company. He feels that hiring
someone from the Generation Xers will hold his company back regarding technology. What aspect of
diversity does this represent?
*a. Age
b. Race and ethnicity
c. Gender
d. Ability
Learning Objective: 2.1
Cognitive Domain: Application
Answer Location: Age/generation diversity
AACSB Standard: Application of knowledge
Difficulty Level: Hard
Question Type: MC
12. Madison has decided that she needs to foster relationships among her Jewish customers and her
employees. She decides to teach her staff about the different Jewish traditions and some of the
commonly used Hebrew words. Madison is broadening which form of diversity?
a. Age
*b. Race and ethnicity
c. Gender
d. Ability
Learning Objective: 2.1
Cognitive Domain: Application
Answer Location: Race and Ethnicity
AACSB Standard: Application of knowledge
3
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Leaving Bolton, Wesley proceeded to Bristol, and thence to London,
which he reached on November 10. Here he received a letter from
Johannes de Koker, of Rotterdam, telling him, that he was about to
translate and publish his “Plain Account,” and his “Character of a
Methodist”; and advising him to “avoid, more than he would a mad dog
or a venomous serpent, the multiplying of dogmas, and disputations
about things unnecessary”; for these had “been the two stratagems of
Satan, by which he had caused the church, insensibly and by degrees, to
err from evangelical simplicity and purity.”
Wesley was again involved in trouble with the Moravians. In a
collection of tracts, they printed all the passages they could glean from
his various writings, that were calculated to prejudice the Lutherans
against the Methodists. In the London Daily Post, they ostentatiously
announced to the English public, that the Methodists and Moravians
were not the same; and sent to the editor of that journal, “the declaration
of Louis, late bishop and trustee of the Brethren’s church.” Wesley
writes: “the Methodists, so called, heartily thank brother Louis for his
declaration; as they count it no honour to be in any connection either
with him or his brethren.” He then adds: “but why is he ashamed of his
name? The Count’s name is Ludwig, not Louis; no more than mine is
Jean or Giovanni.”
It was probably this scrimmage which led to the publication, in 1749,
either by Wesley or his friends, of a small 12mo pamphlet of twelve
pages, with the title, “Hymns composed for the use of the Brethren. By
the Right Reverend and Most Illustrious C. Z. Published for the benefit
of all mankind. In the year 1749.”[76] Neither printer nor compiler’s
name is given; but there is an address “to the reader,” as follows: “The
following hymns are copied from a collection printed, some months
since, for James Hutton, in Fetter Lane, London. You will easily observe,
that they have no affinity at all to that old book called the Bible: the
illustrious author soaring as far above this, as above the beggarly
elements of reason and common sense.”[77]
Zinzendorf’s worst wisher could have published nothing more
calculated to create disgust against him, as the Moravian hymnist, than
this. The sufferings of the Lord Jesus are represented as “shining from
the Moravian handmaid.” The believer is “a little bee, resting from the
hurry and flurry of earth on the breast of Jesus.” The wounded side of the
blessed Saviour is “God’s side-hole, sparkling with an everlasting blaze,”
and to which prayer is offered; the poet licks it, like rock salt, and finds
no relish to equal it; and, as a snail creeps into its house, so he creeps
into it. To multiply such ideas would be criminal. We content ourselves
with giving a single verse, intended to be a description of the Moravian
church:
Such was Charles Wesley’s happy, hopeful, buoyant spirit, when all
around him were well-nigh paralysed with fear.
During this earthquake commotion, the once gay and sprightly, but for
long, long years, the cruelly treated and broken hearted Mehetabel
Wesley was taken to the peace and purity of heaven. Of all the Wesley
children, none were gifted with finer poetic genius than she. An unhappy
marriage with an ignorant, drunken, brutal glazier, of the name of
Wright, clouded, with distressing darkness, a life which ought to have
been full of sunshine and of happiness. At the time of her peaceful death,
Wesley was in Wales; but his brother had the mournful pleasure of
repeatedly seeing her in her last sickness, of following her to her quiet
grave, and of improving her blissful release from the sorrows of an
afflicted life, by preaching from the text: “Thy sun shall no more go
down, neither shall thy moon withdraw itself; for the Lord shall be thine
everlasting light, and the days of thy mourning shall be ended.” She died
on the 21st of March, in the fifty-third year of her age.
On his way from London to Bristol, besides preaching at Colnbrook,
Reading, Blewbury, Oxford, and Cirencester, Wesley read Dr. Bates’s
“Elenchus Motuum nuperorum in Anglia,” and pronounces his thoughts
generally just, and his Latin not much inferior to Cæsar’s, but says “he
has no more mercy on the Puritans, than upon Cromwell.”
Seventeen days were spent in Bristol and at Kingswood, during which
he began writing his French Grammar; met the preachers every day at
four in the afternoon; and expelled a boy from Kingswood school, who
had studiously laboured to corrupt all the others. The Kingswood society
was stationary; that at Bristol a great deal worse. They complained of the
want of lively preachers, and had among them an almost universal
deadness. He writes: “What cause have we to be humbled over this
people! Last year more than a hundred members were added; this year
near a hundred are lost. Such a decay has not been in this society, since it
began to meet together.”
On the 19th of March, Wesley and Christopher Hopper set out for
Ireland; but it was not until the 6th of April that they were able to sail
from Holyhead to Dublin. In riding to Brecknock, Wesley’s horse fell
twice; but without hurt either to man or beast. While they were crossing
the Welsh mountains, rain was incessant; and the wind blew so
boisterously, that it was with the utmost difficulty they could save
themselves from being blown over their horses’ heads. In a cottage on
the road, Wesley “sat down for three or four hours, and translated
Aldrich’s Logic.” At Holyhead, he overtook John Jane, a preacher, in the
third year of his itinerancy, who had set out from Bristol with three
shillings in his pocket. For six nights out of seven he had been
entertained by utter strangers; and, on his arrival, had just a penny left.
Five months afterwards, this brave-hearted itinerant died, his last words
being, “I have found the love of God in Christ Jesus.” A friend, who was
with him at the time, observes:[93] “all his clothes, linen and woollen, his
stockings, hat, and wig, are not thought sufficient to pay his funeral
expenses, which amount to £1 17s. 3d. All the money he had was one
shilling and fourpence. But he had enough. Food, raiment, and a good
conscience were all he wanted here.” “Enough,” adds Wesley, “for any
unmarried preacher of the gospel to leave to his executors.”
Wesley and Hopper embarked at Holyhead on the 29th of March, and
found on board Mr. Griffith, of Carnarvonshire, “a clumsy, overgrown,
hardfaced man, who poured out such a volley of ribaldry, obscenity, and
blasphemy, every second or third word being an oath, as was scarce ever
heard at Billingsgate.” Wesley says: “His countenance I could only
compare to that which I saw in Drury Lane thirty years ago, of one of the
ruffians in ‘Macbeth.’ Finding there was no room for me to speak, I
retired into my cabin, and left him to Mr. Hopper.” Hopper adds: “God
stopped his mouth, and he was confounded.”[94] Jonah was on board;
and, after being tossed by a tremendous storm for two and twenty hours,
the Methodist itinerants were thankful to get back to the bay that they
had left.
On landing, Wesley preached to “a room full of men, daubed with
gold and silver,” some of whom “rose up and went away railing and
blaspheming.” The next night, he was about to preach again, when
Griffith, at the head of a drunken rabble, burst open both the outer and
inner doors, struck Wesley’s host, kicked the poor man’s wife, and, with
twenty full mouthed oaths and curses, demanded, “Where is the parson?”
Wesley was locked in another room, the door of which Griffith broke.
The man was far too big to be a climber; but, notwithstanding this,
impelled by his bad passions, he mounted a chair to search for Wesley on
the top of the bed tester; but the burly detective fell down backwards,
and then with his troop departed. Wesley having descended to a lower
room, and spent half an hour in prayer with a small company of poor
people gathered for the purpose, Griffith and his gang again assembled.
Griffith burst into the house; a young girl, standing in the passage with a
pail of water, drenched him from head to foot, and made the bully cry
“Murder! murder!” Another locked the door, when, finding himself a
prisoner, the poor wretch had to beg most piteously to be released, and to
give his word of honour, that he and his companions would quietly
decamp.
At length, after a detention which had severely taxed Wesley’s
patience, he and Hopper again embarked, and on April 6 arrived safe at
Dublin.
To his great annoyance, he found that, during his absence, the Dublin
society had been beguiled by a man of the name of Roger Ball, who had
been employed to preach to the Dublin congregations, and had been
domiciled as a member of Wesley’s family. The man was an antinomian
of the worst description, a crafty debauchee, full of deceit, and holding
the most abominable errors, by means of which he had done a large
amount of mischief. Some were disposed to give up the sacrament; and
all were inclined to drop the Tuesday and Thursday preaching, on the
ground that “the dear Lamb is the only teacher.” For years, this infamous
man hung upon the skirts of the Methodist societies.
Six days after his arrival in Dublin, Wesley had an unexpected
interview with a woman of great, though unenviable fame. Lætitia
Pilkington was the daughter of a Dublin physician, and was born in that
city, in 1712. Her sprightliness and charms attracted numerous admirers,
and among others, the Rev. Matthew Pilkington, author of a well known
volume of miscellanies. To this gentleman she was married. Dissension
soon sprung up, which ended in separation. She then fell into a licentious
life, and once was in the Marshalsea for debt. Colley Cibber obtained her
release from prison, and procured her a subscription of fifteen guineas,
with which she opened a book shop in St. James’s Street. She was the
author of a comedy, called “The Turkish Court”; a tragedy, entitled “The
Roman Father”; and also another piece, “The Trial of Constancy,” and
other poems. Her most famous production, however, was her own Life,
in two volumes, written with indecent freedom, but shrewd and
entertaining, and displaying extensive knowledge of the world. Dean
Swift was one of her intimate friends, and had a high opinion of her
intellectual faculties. Her memory was remarkable, if it be true, as stated,
that she was able to repeat almost the whole of Shakspeare by heart.
These particulars will give increasing interest to the following extract
from Wesley’s Journal: “1750. April 12.—I breakfasted with one of the
society, and found she had a lodger I little thought of. It was the famous
Mrs. Pilkington, who soon made an excuse for following me upstairs. I
talked with her seriously about an hour; we then sang, ‘Happy
Magdalene.’ She appeared to be exceedingly struck: how long the
impression may last, God knows.”
Mrs. Pilkington was now thirty-eight years of age. Five months
afterwards she died.
Having spent thirteen days in Dublin, Wesley set out, on the 19th of
April, on a country excursion. At Portarlington, he preached to almost all
the gentry in the town. At Mountmellick, he found the society much
increased in grace, and yet lessened in number; a case which he thought
was without a parallel. At Tullamore, many of his congregation were
drunk; but the bulk paid great attention. He rebuked the society for their
lukewarmness and covetousness; and had the pleasure of seeing them
evince signs of penitence. At Tyrrell’s Pass, he found a great part of the
society “walking in the light, and praising God all the day long.” At
Cooley-lough, he preached to backsliders. In the midst of the service at
Athlone, a man passed by on a fine prancing horse, which drew off a
large part of the congregation. Wesley paused, and then raising his voice,
said, “If there are any more of you who think it is of more concern to see
a dancing horse than to hear the gospel of Christ, pray go after them.”
The renegades heard the rebuke; and the majority at once returned. At
Aghrim, he preached “to a well meaning, sleepy people,” and “strove to
shake some of them out of sleep by preaching as sharply as he could.” At
Nenagh, he preached in the assembly room. At Limerick, he “told the
society freely and plainly of their faults.” At Killdorrery, a clergyman
would talk with him whether he would or not; and this made him too late
for preaching at Rathcormuck in the evening.
Here let us pause for a moment. The clergyman at Rathcormuck was
the Rev. Richard Lloyd, who, twelve months before, had permitted
Wesley to preach in his pulpit, and had shown him great attention. On
this occasion, likewise, there was the same brotherly affection. It so
happened, that, at the time of Wesley’s visit, there was an Irish funeral.
An immense crowd of people had assembled, to do honour to the dead;
Mr. Lloyd read part of the burial service in the church; after which
Wesley preached; and, as soon as his discourse was ended, the customary
Irish howl was given. Wesley writes: “It was not a song, but a dismal,
inarticulate yell, set up at the grave by four shrill voiced women, who
were hired for that purpose. But I saw not one that shed a tear; for that, it
seems, was not in their bargain.”
Mr. Lloyd got into trouble by his allowing Wesley to occupy his
church. The neighbouring clergy complained to the bishop. The bishop
directed Mr. Davies, the archdeacon, to deliver to Lloyd an episcopal
order, that he must not “suffer any person to preach in his church, who
was not a licensed preacher of that or the neighbouring diocese.” In a
long letter to the bishop, dated “July 4, 1750,” and sent as an answer to
his order, Mr. Lloyd remarks:—
“I confess that Mr. Wesley has preached (though seldomer
than has been wished) in my church. And I thought, that a
fellow of Lincoln College, Oxford, who is admitted to preach
before the university there, and has preached in many
churches in London, and other parts of England, as also in
Dublin, might be permitted to preach here also.” He adds:
“The mobs at Cork, and some other places in this kingdom,
have obliged the Methodists to seek the protection of
government, which undoubtedly they will have. Several of
them, of good fortunes, to escape the persecution, are
preparing to settle in England; and, because the clergy are
supposed to have encouraged it, numbers of others resolve to
quit our church. At this rate, we may, in a short time, have
only the refuse left. Religion, my lord, is now at a very low
ebb in the world; and we can scarce see the outward form of it
remaining. But corrupt as the world is, it is thought better that
the devil should reign, than that Mr. Wesley should preach,
especially in a church.”
On the same day, the bishop answered as follows:—
“C , July 4, 1750.
“R S ,—I have that opinion of your prudence,
that I doubt not you will be cautious whom you admit into
your pulpit; and that you will avoid doing or countenancing
anything that may offend your brethren of the clergy, or give
occasion to mobs and riots.
“I am, reverend sir, your faithful brother and
humble servant,
“G. C .”[95]