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3/15/23, 3:43 PM The 2023 Information Security Thermometer

The 2023 Information Security Thermometer

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10. Incident Management


(Estimated completion time: 5 mins)
Cyber incidents can have a significant impact on an organisation, as outlined below:

Financial impact - A loss of finances either due to theft, fraud or the cost of responding to the
incident.
People impact - Physical or psychological harm caused to employees or third parties.
Business interruption / operational impact - Business disruption that prevents the
organisation from operating normally.
Brand and reputational impact - Reputational harm that can damage brand loyalty resulting
in loss of revenue or share value.
Legal and regulatory impact - Fines, penalties or litigation due to non-compliance or class
action 
lawsuits.
Stakeholder impact - A loss of confidence by shareholders or the broader community in
the organisation following a major incident.

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3/15/23, 3:43 PM The 2023 Information Security Thermometer

113. Cyber threats facing your organisation: please rate the occurrence of the
following incidents (or near misses) in your organisation over the last 12
months.

Business Email Compromise (Where an email account is compromised, a


legitimate person is impersonated and a request for payment is made to
victims): *

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

114. Internal fraud / collusion: *

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

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115. What is your level of concern of this incident taking place in your organisation
in the near future? *

Very concerned this may happen

Somewhat concerned that this may happen

Not at all concerned that this may happen

116. Identity fraud (where personal information is stolen and used): *

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

117. What is your level of concern of this incident taking place in your organisation
in the near future? *

Very concerned this may happen

Somewhat concerned that this may happen

Not at all concerned that this may happen

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118. Intellectual property / customer information theft: *

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

119. Physical assets theft (Computer / portable devices theft): *

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

120. What is your level of concern of this incident taking place in your organisation
in the near future? *

Very concerned this may happen

Somewhat concerned that this may happen

Not at all concerned that this may happen

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121. Ransomware attacks (cyberextortion): *

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

122. Distributed Denial Of Service (DDOS) attacks: *

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

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123. Cryptojacking (where hackers mine cryptocurrency using resources they do not
own): *

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

124. What is your level of concern of this incident taking place in your organisation
in the near future? *

Very concerned this may happen

Somewhat concerned that this may happen

Not at all concerned that this may happen

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125. Hacking of company systems:


*

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

126.
Targeting of employees (scams or harassment attacks): *

Significant increase in attempts

Small increase in attempts

Small decrease in attempts

Significant decrease in attempts

No reports of this

Unsure

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127. Does your organisation have an information security and incident


management plan? *

Yes – defined, approved by top management and tested regularly

Yes – defined, but not approved by top management & not tested

Informal / Ad hoc

No defined information security & privacy incident management plan

128. Does your organisation have an Incident Response Team (IRT)? *

Yes – defined and efficient

Yes – somewhat established but not yet put to the test

Ad hoc / informal

No – we outsource this capability

Nothing yet in place

Unsure

129. Is there anything you would like to add to the information you have
provided in this section? *

Yes

No

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