10

Republic of the Philippines

Department of Education
NATIONAL CAPITAL REGION
Misamis Street, Bago-Bantay, Quezon City

UNIFIED SUPPLEMENTARY LEARNING MATERIALS

(USLeM)

(COMPUTER SYSTEMS SERVICING NC II)

QUARTER 4 – MODULE 5

Development Team of the Module

Writers: Mr. Romeo T. Navarro Jr.

Content Editors: Mr. Gregorio S. Quineri
Language Editor: Dr. Valentina A. Ballesteros
Management Team: Wilfredo E. Cabral, Regional Director – NCR
Dr. Dominico C. Idanan, Schools Division Superintendent
Micah Pacheco, OIC-CLMD Chief – NCR, EPS Science NCR
Madeline Ann L. Diaz, CID Chief SDO MuntinlupaCity
James A, Roldan, EPS TLE – NCR
Dennis M. Mendoza, LR EPS – NCR
Nancy C. Mabunga, Librarian – NCR
Dr. Valentina A. Ballesteros, EPS-SDO Muntinlupa City
Dr. Gina U. Urquia, LR EPS SDO Muntinlupa City

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Sale
 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
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WINDOWS DIAGNOSTICS TOOLS

EXPECTATIONS
At the end of the module, you should be able to:
1. identify commonly known Windows diagnostic tools to run a PC health check;
2. diagnose problems and faults in the computer systems with the use of available
Windows diagnostic tools; and
3. troubleshoot problems that may be disrupting your computer’s normal performance.

PRE-TEST
Directions: Choose and write the letter of the correct answer on a separate sheet of paper.

1. What simple and compact program which the computer uses when you first turn it on?
A. BIOS
B. CMD
C. POST
D. TCP

2. What program performs basic diagnostics on your computer?

A. BIOS
B. CMD
C. POST
D. TCP

3. It is a pieces of software that gives the knowledge you need to be able to potentially
repair your own computer.
A. cleaning tools
B. diagnostic tools
C. esd tool
D. hand tools

4. What online web app helps you fix stuck pixels.?

A. Hard Disk Sentinel
B. HD Tune
C. JScreenFix
D. Speccy

5. Which of the following devices cannot be scanned by a diagnostic tool?

A. CPU temp
B. device not connected to the computer
C. hard drive performance and health
D. RAM for errors
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 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
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6. It is a built-in tool in Windows that gives you an in depth look at what processes are
affecting your computer?
A. Open Hardware Monitor
B. POST
C. Windows Performance Monitor
D. Windows Resource Monitor

7. It is an open-source diagnostic tool that monitors your computer’s temperature sensors,

fan speeds, voltages and load.
A. HD Tune
B. Open Hardware Monitor
C. Speccy
D. Windows Resource Monitor

8. What utility allows you to benchmark your storage device showing you the minimum,
maximum and average transfer rates along with many other useful tools?
A. BIOS
B. HD Tune
C. JScreenFix
D. Windows Resource Monitor

9. What online web app helps you fix stuck pixels.?

A. Hard Disk Sentinel
B. HD Tune
C. JScreenFix
D. Speccy

10. It is a diagnostic toll that is built right into Windows operating systems that gives you a
quick view of vital information related your computer’s hardware.
A. Hard Disk Sentinel
B. HD Tune
C. Open Hardware Monitor
D. Windows Performance Monitor

LOOKING BACK
Directions: Write TRUE if the statement is correct, otherwise write FALSE. Write your correct
answer on a separate sheet of paper.

_______ 1. Installed updates cannot be removed manually.

_______ 2. Windows 7 update is a part of Windows Settings.
_______ 3. Non-Critical updates use to make Windows system run smoothly.
_______ 4. Windows runs only at least 10% of all personal computers in the world.
_______ 5. Important update on Windows will automatically download and install.

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 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
__________________________________________________________________________________
BRIEF INTRODUCTION

No matter who you are, whether newbie or veteran, your Windows system will eventually
run into problems that are not so easy to diagnose. Diagnostic tools are pieces of software
that give you the knowledge you need to be able to potentially repair your own computer. Some
of these tools are built into your operating system while others come from third party software
developers.

It can be used to scan your computer’s hard drive performance and health, check
your RAM for errors, check CPU temp and give you information about any other devices
connected to your computer. These tools are made to find problems that may be disrupting your
computer’s normal performance. Once a problem is found, you can then plan your repair.

Below are some tools which technicians use to troubleshoot the Windows PC. These tools are
useful in diagnosing a PC to find out the exact issue:

1. Windows Performance Monitor

A diagnostic toll that is built right into Windows

Image 5.1 Windows Performance
Monitor Interface
operating systems. The performance monitor
gives you a quick view of vital information related
your computer’s hardware. From here, you can
check out your CPU, Memory, Disk info and
Ethernet information. You can use Performance
Monitor to examine the effects of your running
applications in both real time and by collecting
data to check out for later analysis.

2. Windows Resource Monitor

Also, a built in Windows but is more robust than

Windows Performance Monitor. It is better suited
for tracking individual aspects of CPU, Network,
memory, and disk usage. This tool gives you an in
depth look at what processes are affecting your
CPU, how much memory is being used what is
using it, individual process disk activity and
network information like current TCP connections
and what processes are listening on what port.
Image 5.2 Windows Resource Monitor
Interface

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 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
__________________________________________________________________________________
3. Open Hardware Monitor

A free open-source application that runs on

Windows and Linux systems. This diagnostic tool
monitors your computers temperature sensors, fan
speeds, voltages, load, and clock speeds. If your
computer is shutting down by itself, hanging or
crashing, this tool can come in real handy by telling
you that your system is overheating, or the fans are
Image 5.3 Open Hardware Monitor not working properly.
Interface

4. Speccy

Gives information on just about everything

including software, hardware, peripherals, disk
info, graphics & network data. It is easy to use
layout make troubleshooting and maintenance a
breeze. Great application to start with when you
are looking for specific info about your computer.
Image 5.4 Speccy Interface

5. HD Tune

A great tool for HDD and SSD diagnostics. This

Image 5.5 HD Tune Interface
utility allows you to benchmark your storage device
showing you the minimum, maximum and average
transfer rates along with many other useful tools.
The other features of HD Tune include detailed
drive info, error scanning, & drive health. The pro
version allows you to check the health status of
multiple drives, offers folder usage info, secure
erase, file benchmark, disk monitor, cache test &
extra tests.

6. Hard Disk Sentinel

is a multi-OS SSD and HDD monitoring and

Image 5.6 Hard Disk Sentinel
analysis software. Its goal is to find, test, diagnose
and repair hard disk drive problems, report and
display SSD and HDD health, performance
degradations and failures. It gives complete textual
description, tips and displays/reports about the
drives inside the computer and in external
enclosures (USB hard disks / e-SATA hard disks).

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 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
__________________________________________________________________________________
7. JScreenFix

Is a free, online web app that helps you fix stuck

pixels. The tool will load a black browser window
with a square of flashing pixels. By pressing the
green button in the bottom right to go full screen.
Then drag the flashing square to where you found
the stuck pixel and leave it there for at least 10
minutes.

Image 5.7 JScreenFix Interface

ACTIVITIES

Directions: Aside from the 7 given diagnostic tools in this lesson. Use the internet to find 5 more
diagnostic tools that are cross compatible with other operating system (Mac OS,
Linux, Android). Draw its logo inside the box and make a short description about
its features.

1. _____________________

__________________________________________________
__________________________________________________
__________________________________________________

2. _____________________

__________________________________________________
__________________________________________________
__________________________________________________

3. _____________________

__________________________________________________
__________________________________________________
__________________________________________________

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 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
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4. _____________________

__________________________________________________
__________________________________________________
__________________________________________________

5. _____________________

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REMEMBER

• Your computer completes a power-on self-test (POST), every time you turn on your
computer. It performs basic diagnostics on your computer’s memory and hard drives,
checks for the presence of a keyboard and mouse, and tests the clock and other system
settings which resides in BIOS. If a problem exists with the computer’s hardware, it
signals this through coded audio beeps.

• Basic Input Output System (BIOS) contains compact, simple programs the computer
uses when you first turn it on.

• Computer diagnostics are meant to serve a vital purpose. They are important tools which
work automatically, with very little effort necessary from the end user. They help you
discover and fix problems within your hard disks and network configurations. Rather than
manually searching for small, hard-to-find problems on your own, you can simply allow
computer diagnostics tools to take care of your problems for you.

CHECKING YOUR UNDERSTANDING

Directions: Complete the statement below based on what have you learned.

1. In this module I have learned ________________________________________________

________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________

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 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
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2. I still have questions related to_______________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________

3. I can help my classmate in __________________________________________________

________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________

4. I can use disk Management to_______________________________________________

________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
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________________________________________________________________________

5. The most interesting thing I have learned is _____________________________________

________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________

POST-TEST
Directions: Choose and write the letter of the correct answer on a separate sheet of paper.

1. It is a built-in tool in Windows that gives you an in depth look at what processes are
affecting your computer?
A. Open Hardware Monitor
B. Speccy
C. Windows Performance Monitor
D. Windows Resource Monitor

__________________________________________________________________________________________

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Page 7
 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
__________________________________________________________________________________
2. Which of the following devices cannot be scanned by a diagnostic tool?
A. CPU temp
B. device not connected to the computer
C. hard drive performance and health
D. RAM for errors

3. It gives complete textual description, tips and displays/reports about the drives inside
the computer and in external enclosures.
A. Hard Disk Sentinel
B. HD Tune
C. JScreenFix
D. Speccy

4. What program performs basic diagnostics on your computer’s.

A. BIOS
B. CMD
C. POST
D. TCP

5. What online web app helps you fix stuck pixels.?

A. BIOS
B. Hard Disk Sentinel
C. JScreenFix
D. POST

6. It is an open-source diagnostic tool that monitors your computer’s temperature sensors,

fan speeds, voltages, load.
A. BIOS
B. Open Hardware Monitor
C. Speccy
D. Windows Resource Monitor

7. What utility allows you to benchmark your storage device showing you the minimum,
maximum and average transfer rates along with many other useful tools?
A. HD Tune
B. JScreenFix
C. Speccy
D. Windows Resource Monitor

8. These are pieces of software that give you the knowledge you need to be able to
potentially repair your own computer.
A. cleaning tools
B. diagnostic tools
C. esd tool
D. hand tools

__________________________________________________________________________________________

(This is a Government Property. Not for Sale.)

Page 8
 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
__________________________________________________________________________________
9. What simple and compact program which the computer uses when you first turn it on?
A. BIOS
B. CMD
C. POST
D. TCP

10. It is a diagnostic tool that is built right into Windows operating systems that gives you a
quick view of vital information related your computer’s hardware.
A. Hard Disk Sentinel
B. HD Tune
C. Speccy
D. Windows Performance Monitor

REFERENCES

Five Best Computer Diagnostic Tools. AngelCom IT Services. (2016, January 25).
https://angelcom.com/best-computer-diagnostic-tools/.

H.D.S. Hungary / Hard Disk Sentinel. (n.d.). HARD DISK MONITORING. Hard Disk Sentinel -
HDD health and temperature monitoring. https://www.hdsentinel.com/.

Tengyuen, N. (2021, February 28). 6 Free Tools To Detect, Fix And Repair Dead Or Stuck
Pixels. GeckoandFly. https://www.geckoandfly.com/23669/detect-fix-repair-dead-stuck-
pixels/.

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 UNIFIED SUPPLEMENTARY LEARNING MATERIALS
Grade 10 – (ICT)
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ANSWER KEY
PRE-TEST LOOKINGBACK POST-TEST
1. A 1. FALSE 1. D
2. C 2. FALSE 2. B
3. B 3. TRUE 3. A
4. C 4. FALSE 4. C
5. B 5. TRUE 5. C
6. D 6. FALSE 6. B
7. B 7. A
8. B 8. A
9. C 9. A
10. D 10. D

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