Training On Iso 17011

‫ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ‪-‬‬
‫ﺍﻟﻣﺗﻁﻠﺑﺎﺕ ﺍﻟﻌﺎﻣﺔ ﻟﻬﻳﺋﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﻣﻌﺗﻣﺩﺓ ﻟﻬﻳﺋﺎﺕ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬

‫ﺃﻳﺯﻭ ‪2004. 17011‬‬
‫ﺍﻟﻣﻬﻧﺩﺳﺔ ﻭﻓﺎء ﺍﻟﺗ ّﺭﺍﺱ ﺍﻟﺷﻳﺦ‬

3
INTRODUCTION
‫ﻣﻘﺩ ّﻣﺔ‬
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Course Objectives ‫ﺍﻫﺩﺍﻑ ﺍﻟﺩﻭﺭﺓ‬
• Learn about the international ‫ﺍﻟﺗﻌﺭﻑ ﻋﻠﻰ ﺍﻟﻣﻌﺎﻳﻳﺭ ﺍﻟﺩﻭﻟﻳﺔ ﻟﻬﻳﺋﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ‬ •

standard for accreditation bodies ‫ ﻭﻣﺩﻯ‬،‫ﺩﺭﺍﺳﺔ ﺍﻟﻣﻔﺎﻫﻳﻡ ﺍﻷﺳﺎﺳﻳﺔ ﻟﻬﻳﺋﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ‬ •
from an international peer Lead .‫ﺍﺭﺗﺑﺎﻁﻬﺎ ﺑﺎﻟﻣﺗﻁﻠﺑﺎﺕ ﺍﻟﺗﻧﻅﻳﻣﻳﺔ‬
Evaluator. Examine its underlying ‫ﻓﻬﻡ ﺍﻵﺛﺎﺭ ﺍﻟﻣﺗﺭﺗﺑﺔ ﻋﻥ ﺗﻧﻔﻳﺫ ﺍﻟﻣﺑﺎﺩﺉ ﺍﻷﺳﺎﺳﻳﺔ‬ •
concepts and how it relates to .‫ﻟﻼﻋﺗﻣﺎﺩ‬
regulatory requirements. ‫ﺍﻟﺗﻌﻣﻕ ﺧﻁﻭﺓ ﺑﺧﻁﻭﺓ ﻓﻲ ﻛﻳﻔﻳﺔ ﺗﻁﺑﻳﻕ ﺍﻟﻣﻌﻳﺎﺭ‬ •
• Understand the implications of ‫ﺍﻷﺳﺎﺳﻳﺔ ﻟﻣﺗﻁﻠﺑﺎﺕ ﻫﻳﺋﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ‬
implementation.
• In‐depth step by step application
of the ISO/IEC 17011 Standard as
the requirements of an
accreditation body
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Exercise 1 - Presentation of trainees

Interview by two (6 minutes per interview / presentation 2 minutes each)
INFORMATION TO OBTAIN
NAME AND SURNAME, NAME OF THE WORKING ORGANIZATION
POSITION AND ROLE IN THE ORGANIZATION
CAREER SUMMARY
HIS KNOWLEDGE OF ISO 17011 NOTED FROM 1TO 10
AUDIT EXPERIENCE ‐ FIRST, SECOND OR THIRD PARTY
PERSONAL GOALS FOR THIS TRAINING
ANY INFORMATION HE THINKS IS USEFUL TO ESTABLISH EFFECTIVE
COMMUNICATION WITH THE AUDITEE (S)
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You have the

"official" definition,
... In your opinion
BUT ...
... What is
Quality?
In this case, which car is of better quality?
)
So, if both are good, how to
differentiate them ?
Why do you think we
need a Quality
Management System ?
Because we must be as close as possible to
the center where we aim the moving target
that we call quality
What is accreditation?
‫ﻣﺎ ﻫﻭ ﺍﻻﻋﺗﻣﺎﺩ؟‬
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‫ﺍﻻﻋﺗﻣﺎﺩ‬ Accreditation
‫ﺍﻋﺗﺭﺍﻑ ﻁﺭﻑ ﺛﺎﻟﺙ ﺭﺳﻣﻳﺎ ﺑﺎﻥ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ Certificate issued by an
‫ﻗﺎﺩﺭﺓ ﻋﻠﻰ ﺍﻻﻳﻔﺎء ﺑﻣﺗﻁﻠﺑﺎﺕ ﻣﺣﺩﺩﺓ ﻭﺫﺍﺕ ﻛﻔﺎءﺓ‬ authoritative body, related to an
‫ﻻﻧﺟﺎﺯ ﻣﻬﺎﻡ ﻣﺣﺩﺩﺓ ﻟﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ assessment body for compliance,
conveying a formal recognition of
(ISO / IEC 17011). the competence of the latter to
carry out specific conformity
( ISO / IEC 17011). assessment (ISO / IEC 17011).
‫ﺍﻻﻋﺗﻣﺎﺩ ﻫﻭ ﺷﻬﺎﺩﺓ ﺍﻟﻛﻔﺎءﺓ ﻭﺍﻟﻧﺯﺍﻫﺔ‬

Accreditation is the certification
‫ﻭﺍﻻﺳﺗﻘﻼﻝ ﺍﻟﻣﺳﺩﻧﺔ ﻟﻬﻳﺋﺔ ﺇﺻﺩﺍﺭ‬ of the competence, impartiality
‫ ﻭﺍﻟﻣﺧﺗﺑﺭﺍﺕ ﺃﻭ ﻫﻳﺋﺎﺕ ﺍﻟﺗﻔﺗﻳﺵ‬،‫ﺍﻟﺷﻬﺎﺩﺍﺕ‬ and independence of a
‫ﻓﻳﻣﺎ ﻳﺗﻌﻠﻕ ﺑﻣﻭﺍﺻﻔﺎﺕ ﻣﻌﻳﻧﺔ‬ certification body, laboratory or
inspection body in relation to the
(ISO / IEC 17011). standards (ISO / IEC 17011 ).
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‫ﺳﻠﺳﻠﺔ ﻣﻌﺎﻳﻳﺭ ‪ISO 17000‬‬
‫‪13‬‬
‫‪IAF‬‬ ‫‪ILAC‬‬
‫ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻹﻗﻠﻳﻣﻲ‬
‫‪: ARAC APLAC‬ﻣﺛﻼ‬
‫‪GAC EA‬‬
‫ﻭ ‪/IEC 17011‬ﺃﻳﺯﻭ‬
‫‪ IAF‬ﻭ ‪ ILAC‬ﻭﺛﺎﺋﻕ‬
‫‪.‬ﻣﺛﻼ (ﻫﻳﺋﺔ ﺍﻋﺗﻣﺎﺩ ﻭﻁﻧﻳﺔ‬
‫)…‪SASO, TUNAC‬‬
‫ﻭ ‪/IEC 17021‬ﺃﻳﺯﻭ‬
‫ﺍﻟﻣﺑﺎﺩﺉ ﺍﻟﺗﻭﺟﻳﻬﻳﺔ ‪IAF‬‬
‫ﺗﻘﻳﻳﻡ ﻟﻼﻣﺗﺛﺎﻝ‬
‫‪ 9001‬ﺃﻳﺯﻭ‬
‫‪ 22000‬ﺃﻳﺯﻭ‬
‫‪14001...‬ﺃﻳﺯﻭ‬
‫ﺍﻟﻣﺳﺗﻬﻠﻙ‬
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17011: 2004 ‫ﻣﺗﻁﻠﺑﺎﺕ ﺍﻳﺯﻭ‬

Requirements of ISO 17011: 2004
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4 ‫ﺍﻟﻔﺻﻝ‬ Chapter 4
‫ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ Accreditation body

‫ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬.4
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‫ ﺍﻟﺻﺑﻐﺔ ﺍﻟﻘﺎﻧﻭﻧﻳﺔ‬1.4 4.1 Legal personality
‫ﻳﺟﺏ ﺃﻥ ﺗﻛﻭﻥ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺫﺍﺕ‬ The accreditation body shall be a registered
legal entity.
‫ﻛﻳﻭﻧﻳﺔ ﻗﺎﻧﻭﻧﻳﺔ ﻣﺳﺟﻠﺔ‬
NOTE : Governmental accreditation bodies are
deemed to be legal entities on the basis of their
‫ﺗﻌﺗﺑﺭ ﻫﻳﺋﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﺣﻛﻭﻣﻳﺔ ﻛﻳﺎﻧﺎﺕ‬:‫ﻣﻼﺣﻅﺔ‬
governmental status.
‫ﻗﺎﻧﻭﻧﻳﺔ ﻋﻠﻰ ﺃﺳﺎﺱ ﻭﺿﻌﻬﻡ ﺍﻟﺣﻛﻭﻣﻲ‬ Where the governmental accreditation body is
‫ﻋﻧﺩﻣﺎ ﺗﻛﻭﻥ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﺣﻛﻭﻣﻳﺔ ﺟﺯءﺍ ﻣﻥ‬ part of a larger governmental entity, the
‫ﻛﻳﺎﻥ ﺣﻛﻭﻣﻲ ﺍﻛﺑﺭ ﻓﺎﻥ ﺍﻟﺣﻛﻭﻣﺔ ﺗﻛﻭﻥ ﻣﺳﺅﻭﻟﺔ‬ government is responsible for identifying the
‫ﻋﻥ ﺗﺣﺩﻳﺩ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻭﺑﻁﺭﻳﻘﺔ ﺗﺿﻣﻥ ﻋﺩﻡ‬ accreditation body in a way that no conflict of
‫ﺣﺩﻭﺙ ﺗﺿﺎﺭﺏ ﻣﺻﺎﻟﺢ ﻣﻊ ﺫﻭﻱ ﺍﻟﻌﻼﻗﺔ ﻣﻊ‬ interest with governmental CABs occur. This
‫ﻫﻳﺋﺎﺕ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﺣﻛﻭﻣﻳﺔ ﻭﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ accreditation body is deemed to be the
‫ﻫﺫﻩ ﺗﻌﺗﺑﺭ ﻛﻳﺎﻧﺎ ﻗﺎﻧﻭﻧﻳﺎ ﻣﺳﺟﻼ ﻓﻲ ﺍﻁﺎﺭﻫﺫﻩ‬ "registered legal entity" in the context of this
International Standard.
‫ﺍﻟﻣﻭﺍﺻﻔﺔ ﺍﻟﺩﻭﻟﻳﺔ‬
‫ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬.4
2
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‫ﺍﻟﻬﻳﻛﻝ‬2.4 4.2 Structure

‫ ﻳﺟﺏ ﺃﻥ ﻳﻛﻭﻥ ﻛﻝ ﻣﻥ ﺍﻟﻬﻳﻛﻝ ﻭ ﻁﺭﻳﻘﺔ ﻋﻣﻝ ﻫﻳﺋﺔ‬1.2.4 4.2.1 The structure and operation of an
accreditation body shall be such as to give
.‫ﺍﻻﻋﺗﻣﺎﺩ ﻣﺛﺎﻟﻳﻳﻥ ﻟﻣﻧﺢ ﺍﻟﺛﻘﺔ ﻓﻲ ﺍﻻﻋﺗﻣﺎﺩ‬ confidence in its accreditations.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﻛﻭﻥ ﻟﺩﻳﻬﺎ ﺍﻟﺳﻠﻁﺔ ﻭ ﺃﻥ‬2.2.4 4.2.2 The accreditation body shall have
authority and shall be responsible for its
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ‬،‫ﺗﻛﻭﻥ ﻣﺳﺅﻭﻟﺔ ﻋﻥ ﻗﺭﺍﺭﺍﺗﻬﺎ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﺎﻻﻋﺗﻣﺎﺩ‬ decisions relating to accreditation, including
‫ ﻭﺍﻟﺗﻘﻠﻳﺹ ﻭﺍﻟﺗﻌﻠﻳﻕ ﻭﺳﺣﺏ‬،‫ ﻭﺍﻟﺗﻣﺩﻳﺩ‬،‫ ﻭﺍﻟﺣﻔﺎﻅ‬،‫ﺍﻟﻣﻧﺢ‬ the granting, maintaining, extending,
reducing, suspending and withdrawing of
.‫ﺍﻻﻋﺗﻣﺎﺩ‬ accreditation.
4.2.3 The accreditation body shall have a
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﻛﻭﻥ ﻟﻬﺎ ﻭﺻﻑ ﺩﻗﻳﻕ‬3.2.4
description of its legal status, including the
،‫ ﺃﻭ‬،‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﺃﺳﻣﺎء ﺃﻋﺿﺎﺋﻬﺎ ﺇﻥ ﺃﻣﻛﻥ‬،‫ﻟﻠﻭﺿﻊ ﺍﻟﻘﺎﻧﻭﻧﻲ‬ names of its owners if applicable, and, if
different, the names of the persons who
.‫ﺃﺳﻣﺎء ﺍﻷﺷﺧﺎﺹ ﺍﻟﺫﻳﻥ ﻳﺳﻳﺭﻭﻧﻬﺎ‬
control it.4.2
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺗﻭﺛﻳﻕ ﻭﺍﺟﺑﺎﺕ ﻭﻣﺳﺅﻭﻟﻳﺎﺕ‬4.2.4 4.2.4 The accreditation body shall document
the duties, responsibilities and authorities of
‫ﻭﺳﻠﻁﺎﺕ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻌﻠﻳﺎ ﻭﻏﻳﺭﻫﻡ ﻣﻥ ﺍﻟﻣﻭﻅﻔﻳﻥ ﺍﻟﻣﺭﺗﺑﻁﻳﻥ‬ top management and other personnel
.‫ﺑﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻭ ﺍﻟﺫﻳﻥ ﻳﻣﻛﻥ ﺃﻥ ﻳﺅﺛﺭﻭﺍ ﻋﻠﻰ ﺟﻭﺩﺓ ﺍﻻﻋﺗﻣﺎﺩ‬ associated with the accreditation body who
could affect the quality of the accreditation.
‫ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬.4 19
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺗﺣﺩﻳﺩ ﺇﺩﺍﺭﺓ ﻋﻠﻳﺎ ﻟﻬﺎ‬5.2.4 4.2.5 The accreditation body shall identify
the top management having overall
:‫ﺍﻟﺳﻠﻁﺔ ﺍﻟﻌﺎﻣﺔ ﻭﺍﻟﻣﺳﺅﻭﻟﻳﺔ ﻋﻥ ﻛﻝ ﻣﻣﺎ ﻳﻠﻲ‬
authority and responsibility for each of the
.‫ﺃ( ﺗﻁﻭﻳﺭﺍﻟﺳﻳﺎﺳﺎﺕ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﻌﻣﻝ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ following:
‫ﺏ( ﺍﻹﺷﺭﺍﻑ ﻋﻠﻰ ﺗﻧﻔﻳﺫ ﺍﻟﺳﻳﺎﺳﺎﺕ ﻭﺍﻹﺟﺭﺍءﺍﺕ؛‬ a) development of policies relating to the
‫ﺝ( ﺍﻹﺷﺭﺍﻑ ﻋﻠﻰ ﺍﻟﺷﺅﻭﻥ ﺍﻟﻣﺎﻟﻳﺔ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ؛‬ operation of the accreditation body;
b) supervision of the implementation of the
‫ﺩ( ﻗﺭﺍﺭﺍﺕ ﺑﺷﺄﻥ ﺍﻻﻋﺗﻣﺎﺩ؛‬ policies and procedures;
.‫ﻭ( ﺍﻟﺗﺭﺗﻳﺑﺎﺕ ﺍﻟﺗﻌﺎﻗﺩﻳﺔ‬ c) supervision of the finances of the
accreditation body;
‫ ﺣﺳﺏ‬،‫ﻥ( ﺗﻔﻭﻳﺽ ﺍﻟﺳﻠﻁﺔ ﺇﻟﻰ ﺍﻟﻠﺟﺎﻥ ﺃﻭ ﺍﻷﻓﺭﺍﺩ‬ d) decisions on accreditation;
e) contractual arrangements;
‫ ﻟﻠﻘﻳﺎﻡ ﺑﺄﻧﺷﻁﺔ ﻣﺣﺩﺩﺓ ﻧﻳﺎﺑﺔ ﻋﻥ ﺍﻹﺩﺍﺭﺓ‬،‫ﺍﻻﻗﺗﺿﺎء‬ f) delegation of authority to committees or
.‫ﺍﻟﻌﻠﻳﺎ‬ individuals, as required, to undertake
defined activities on behalf of top
management.
‫ ﻳﺟﺏ ﺍﻥ ﻳﻛﻭﻥ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﺣﻕ ﻓﻲ‬6.2.4 4.2.6 The accreditation body shall have
access to necessary expertise for advising
‫ﺍﻻﺳﺗﻌﺎﻧﺔ ﺑﺎﻟﺧﺑﺭﺓ ﺍﻟﻼﺯﻣﺔ ﻟﺗﻘﺩﻳﻡ ﺍﻟﻣﺷﻭﺭﺓ ﻟﻬﻳﺋﺔ‬ the accreditation body on matters directly
‫ﺍﻻﻋﺗﻣﺎﺩ ﺑﺷﺄﻥ ﺍﻟﻣﺳﺎﺋﻝ ﺍﻟﻣﺗﻌﻠﻘﺔ ﻣﺑﺎﺷﺭﺓ‬ relating to accreditation.
NOTE : Access to the necessary expertise
.‫ﺑﺎﻻﻋﺗﻣﺎﺩ‬ may be obtained through one or more
advisory committees (either ad-hoc or
‫ ﻳﻣﻛﻥ ﺍﻟﺣﺻﻭﻝ ﻋﻠﻰ ﺍﻟﺧﺑﺭﺓ ﺍﻟﻼﺯﻣﺔ ﻣﻥ‬:‫ﻣﻼﺣﻅﺔ‬
permanent), each responsible within its
‫ﺧﻼﻝ ﺍﺣﺩ ﺍﻟﻠﺟﺎﻥ ﺍﻻﺳﺗﺷﺎﺭﻳﺔ )ﺇﻣﺎ ﺧﺻﻳﺻﺎ ﺃﻭ‬ scope.
4.2.7 The accreditation body shall have
‫ ﻛﻝ ﻣﻧﻬﺎ ﻣﺳﺅﻭﻟﺔ ﺿﻣﻥ ﻧﻁﺎﻗﻬﺎ‬،(‫ﺑﻁﺭﻳﻘﺔ ﺩﺍﺋﻣﺔ‬
formal rules for the appointment, terms of
‫ ﻳﺟﺏ ﻋﻠﻰ ﺍﻟﻬﻳﺋﺔ ﺍﻋﺗﻣﺎﺩ ﺍﻟﻘﻭﺍﻋﺩ ﺍﻟﺭﺳﻣﻳﺔ‬7.2.4 reference and operation of committees that
are involved in the accreditation process,
‫ﻟﺗﻌﻳﻳﻥ ﺍﺧﺗﺻﺎﺻﺎﺗﻬﺎ ﻭ ﺗﻔﻌﻳﻝ ﺍﻟﻠﺟﺎﻥ ﺍﻟﺗﻲ‬ and shall identify the parties participating.
‫ ﻭﻳﺟﺏ ﺗﺣﺩﻳﺩ‬،‫ﺗﺷﺎﺭﻙ ﻓﻲ ﻋﻣﻠﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ 4.2.8 The accreditation body shall
document its entire structure, showing lines
.‫ﺍﻷﻁﺭﺍﻑ ﺍﻟﻣﺷﺎﺭﻛﺔ‬ of authority and responsibility.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺗﻭﺛﻳﻕ ﻫﻳﻛﻠﻬﺎ‬8.2.4
.‫ ﻭ ﺗﺑﻳﻳﻥ ﺧﻁﻁ ﺍﻟﺳﻠﻁﺔ ﻭﺍﻟﻣﺳﺅﻭﻟﻳﺔ‬،‫ﺑﺎﻟﻛﺎﻣﻝ‬
‫ ﺍﻟﻧﺯﺍﻫﺔ‬/ ‫ﺍﻟﺣﻳﺎﺩ‬3.4 4.3 Impartiality

4.3.1 The accreditation body shall be
‫ ﻳﺟﺏ ﺃﻥ ﺗﻧﻅﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻭﺗﻌﻣﻝ ﺑﻁﺭﻳﻘﺔ‬1.3.4 organized and operated so as to
safeguard the objectivity and impartiality
.‫ﺗﺿﻣﻥ ﺍﻟﻣﻭﺿﻭﻋﻳﺔ ﻭﺍﻟﺣﻳﺎﺩ ﻭﺍﻟﺯﺍﻫﺔ ﻷﻧﺷﻁﺗﻬﺎ‬
of its activities.
‫ ﻟﺣﻣﺎﻳﺔ ﺍﻟﻧﺯﺍﻫﺔ ﻭﺍﻟﺗﻁﻭﻳﺭ ﻭﺍﻟﺣﻔﺎﻅ ﻋﻠﻰ‬2.3.4 4.3.2 For safeguarding impartiality and
for developing and maintaining the
‫ﺍﻟﻣﺑﺎﺩﺉ ﻭﺍﻟﺳﻳﺎﺳﺎﺕ ﺍﻟﺭﺋﻳﺳﻳﺔ ﻟﻁﺭﻳﻘﺔ ﺍﺷﺗﻐﺎﻟﻬﺎ ﻭ‬ principles and major policies of operation
of its accreditation system, the
‫ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺿﻣﻥ ﺗﻣﺛﻳﻼ‬،‫ﻧﻅﺎﻡ ﺍﻋﺗﻣﺎﺩﻫﺎ‬
accreditation body shall have
‫ﻣﺗﻭﺍﺯﻧﺎ ﻟﻺﻁﺭﺍﻑ ﺍﻟﻣﻌﻧﻳﺔ‬ documented and implemented a
structure to provide opportunity for
‫ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﺿﻣﺎﻥ ﺍﻟﺗﻣﺛﻳﻝ ﺍﻟﻣﺗﻭﺍﺯﻥ ﻟﻸﻁﺭﺍﻑ‬ effective involvement by interested
.‫ﺍﻟﻣﻌﻧﻳﺔ ﻣﻊ ﻋﺩﻡ ﺳﻳﻁﺭﺓ ﻁﺭﻑ ﻭﺍﺣﺩ‬ parties. The accreditation body shall
ensure a balanced representation of
interested parties with no single party
predominating.
4.3.3 The accreditation body’s policies

‫ ﻳﺟﺏ ﺃﻥ ﺗﻛﻭﻥ ﺳﻳﺎﺳﺎﺕ ﻭﺇﺟﺭﺍءﺍﺕ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﻼ‬3.3.4 and procedures shall be non-
‫ ﺗﻘﻭﻡ ﻫﻳﺋﺔ‬.‫ﺗﻣﻳﻳﺯ ﻛﻣﺎ ﻳﺟﺏ ﺃﻥ ﺗﺩﺍﺭ ﺑﻁﺭﻳﻘﺔ ﻏﻳﺭ ﺗﻣﻳﻳﺯﻳﺔ‬ discriminatory and shall be administered
in a non-discriminatory way. The
‫ﺍﻻﻋﺗﻣﺎﺩ ﻋﻠﻰ ﺟﻌﻝ ﺧﺩﻣﺎﺗﻬﺎ ﻓﻲ ﻣﺗﻧﺎﻭﻝ ﺟﻣﻳﻊ ﺍﻟﻁﺎﻟﺑﻳﻥ‬ accreditation body shall make its services
‫ﻟﻼﻋﺗﻣﺎﺩ ﻭﺍﻟﺗﻲ ﺗﻛﻭﻥ ﻣﺗﻁﻠﺑﺎﺗﻬﻡ ﺍﻟﺧﺎﺻﺔ ﺑﺎﻻﻋﺗﻣﺎﺩ ﺗﻘﻊ ﻓﻲ‬ accessible to all applicants whose
requests for accreditation fall within the
‫( ﻋﻠﻰ ﺍﻟﻧﺣﻭ ﺍﻟﻣﺣﺩﺩ ﻓﻲ ﺇﻁﺎﺭ‬1.6.4 ‫ﺇﻁﺎﺭ ﻧﺷﺎﻁﺎﺕ )ﺍﻧﻅﺭ‬ activities (see 4.6.1) and the limitations
.‫ﺍﻟﺳﻳﺎﺳﺎﺕ ﻭﺍﻟﻘﻭﺍﻋﺩ‬ as defined within its policies and rules.
Access shall not be conditional upon the
‫ﻳﺟﺏ ﺃﻥ ﻳﻛﻭﻥ ﻏﻳﺭ ﻣﺷﺭﻭﻁ ﺑﺣﺟﻡ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ size of the applicant CAB or membership
‫ﺍﻟﻁﺎﻟﺑﺔ ﻟﻼﻋﺗﻣﺎﺩ ﺃﻭ ﻋﺿﻭﻳﺗﻬﺎ ﻓﻲ ﺃﻱ ﺟﻣﻌﻳﺔ ﺃﻭ ﻣﺟﻣﻭﻋﺔ‬ of any association or group, nor shall
accreditation be conditional upon the
‫ﻛﻣﺎ ﺃﻥ ﺍﻻﻋﺗﻣﺎﺩ ﻳﺟﺏ ﺃﻥ ﻻ ﻳﻛﻭﻥ ﻣﺷﺭﻭﻁﺎ ﺑﻌﺩﺩ ﻫﻳﺋﺎﺕ‬ number of CABs already accredited.
‫ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﺗﻲ ﺗﻡ ﺍﻋﺗﻣﺎﺩﻫﺎ‬ 4.3.4 All accreditation body personnel
and committees that could influence the
‫ ﻋﻠﻰ ﺟﻣﻳﻊ ﺃﻓﺭﺍﺩ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻭﺍﻟﻠﺟﺎﻥ ﺍﻟﺗﻲ ﻳﻣﻛﻥ‬4.3.4 accreditation process shall act objectively
‫ﺃﻥ ﺗﺅﺛﺭ ﻋﻠﻰ ﻋﻣﻠﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﻳﺗﺻﺭﻓﻭﺍ ﺑﻣﻭﺿﻭﻋﻳﺔ‬ and shall be free from any undue
commercial, financial and other
‫ﻭﻳﻛﻭﻧﻭﺍ ﺧﺎﻟﻳﻥ ﻣﻥ ﺃﻳﺔ ﺿﻐﻭﻁ ﺗﺟﺎﺭﻳﺔ ﺃﻭ ﻣﺎﻟﻳﺔ ﺃﻭ ﻏﻳﺭﻫﺎ ﻗﺩ‬ pressures that could compromise
.‫ﺗﻌﺭﺽ ﻧﺯﺍﻫﺗﻬﻡ ﻟﻠﺷﺑﻬﺔ‬ impartiality.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺿﻣﺎﻥ ﺃﻥ ﻳﺅﺧﺫ ﻛﻝ ﻗﺭﺍﺭ‬5.3.4 4.3.5 The accreditation body shall
ensure that each decision on
‫ﺑﺷﺄﻥ ﺍﻻﻋﺗﻣﺎﺩ ﻣﻥ ﻗﺑﻝ ﺷﺧﺹ ﻣﺧﺗﺹ ﺃﻭ ﻟﺟﻧﺔ ﻣﺧﺗﻠﻔﺔ‬ accreditation is taken by competent
.‫ﻋﻥ ﺗﻠﻙ ﺍﻟﺗﻲ ﻧﻔﺫﺕ ﺍﻟﺗﻘﻳﻳﻡ‬ person(s) or committee(s) different from
those who carried out the assessment.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﻻ ﺗﻘﺩﻡ ﺃﻱ ﺧﺩﻣﺔ ﻗﺩ ﺗﺅﺛﺭ‬6.3.4 4.3.6 The accreditation body shall not
offer or provide any service that affects
‫ ﻣﺛﻝ‬،‫ﻋﻠﻰ ﻧﺯﺍﻫﺗﻬﺎ‬
its impartiality, such as
‫ﺃ( ﺍﻟﺧﺩﻣﺎﺕ ﺍﻟﺗﻲ ﺗﻘﺩﻣﻬﺎ ﻫﻳﺋﺎﺕ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ a) those conformity assessment services
that CABs perform, or
.‫ﺏ( ﺍﻟﺧﺩﻣﺎﺕ ﺍﻻﺳﺗﺷﺎﺭﻳﺔ‬ b) consultancy.
The accreditation body’s activities shall
‫ﻳﺟﺏ ﺃﻻ ﺗﻘﺩﻡ ﻧﺷﺎﻁﺎﺕ ﻣﺭﺗﺑﻁﺔ ﺑﺎﻻﺳﺗﺷﺎﺭﺓ ﻻ ﻳﺟﺏ ﺃﻥ ﻳﻘﺎﻝ‬ not be presented as linked with
‫ﺁﻭ ﻳﻭﺻﻰ ﺑﺷﻲء ﻗﺩ ﻳﻌﻧﻲ ﺃﻥ ﺍﻻﻋﺗﻣﺎﺩ ﺍﺑﺳﻁ ﺃﻭ ﺃﺳﻬﻝ ﺁﻭ‬ consultancy. Nothing shall be said or
implied that would suggest that
‫ﺃﺳﺭﻉ ﺃﻭ ﺍﻗﻝ ﻛﻠﻔﺔ ﻓﻲ ﺣﺎﻟﺔ ﺗﺣﺩﻳﺩ ﺷﺧﺹ ﺃﻭ ﺍﺳﺗﻌﻣﺎﻝ‬ accreditation would be simpler, easier,
.‫ﺍﺳﺗﺷﺎﺭﺓ ﻣﺎ‬ faster or less expensive if any specified
person(s) or consultancy were used.
‫ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﺗﺄﻛﺩ ﺑﺎﻥ ﻧﺷﺎﻁﺎﺕ‬7.3.4 4.3.7 The accreditation body shall ensure
that the activities of its related bodies do
‫ﺍﻟﻬﻳﺋﺎﺕ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﻬﺎ ﻻ ﺗﻬﺩﺩ ﺍﻟﺳﺭﻳﺔ‬
not compromise the confidentiality,
‫ﻭﺍﻟﻣﻭﺿﻭﻋﻳﺔ ﻭﻧﺯﺍﻫﺔ ﺍﻋﺗﻣﺎﺩﻫﺎ ﻭﻟﻛﻥ ﺍﻟﻬﻳﺋﺔ ﺫﺍﺕ‬ objectivity and impartiality of its
accreditations. A related body may,
‫ﺍﻟﻌﻼﻗﺔ ﻗﺩ ﺗﻭﻓﺭ ﺃﻭ ﺗﻘﺩﻡ ﺧﺩﻣﺎﺕ ﺗﻘﻳﻳﻡ ﻣﻁﺎﺑﻘﺔ ﻭ‬
however, offer consultancy or provide
‫ﺫﻟﻙ ﻋﻥ ﻁﺭﻳﻕ‬ those conformity assessment services the
accreditation body accredits, subject to
‫ﺍ( ﺇﺩﺍﺭﺓ ﻋﻠﻳﺎ ﻣﺧﺗﻠﻔﺔ ﻓﻲ ﻣﺎ ﻳﺧﺹ ﺍﻷﻧﺷﻁﺔ ﺍﻟﻣﻭﺻﻔﺔ‬ the related body having (with respect to
،4.2.5 ‫ﻓﻲ‬ the accreditation body)
‫ﺏ( ﺃﻓﺭﺍﺩ ﻣﺧﺗﻠﻔﻳﻥ ﻋﻥ ﺍﻟﻣﺷﺎﺭﻛﻳﻥ ﻓﻲ ﻋﻣﻠﻳﺎﺕ ﺻﻧﻊ‬ a) different top management for the
،‫ﻗﺭﺍﺭ ﺍﻻﻋﺗﻣﺎﺩ‬ activities described in 4.2.5,
b) personnel different from those
involved in the decision-making
processes of accreditation,
‫ ﻭ‬،‫ﺝ( ﻋﺩﻡ ﻭﺟﻭﺩ ﺇﻣﻛﺎﻧﻳﺔ ﻟﻠﺗﺄﺛﻳﺭ ﻋﻠﻰ ﻧﺗﺎﺋﺞ ﺍﻟﺗﻘﻳﻳﻡ ﻟﻼﻋﺗﻣﺎﺩ‬ c) no possibility to influence the
outcome of an assessment for
.‫ﺩ( ﺗﻭﺿﻳﺢ ﺍﻻﺧﺗﻼﻓﺎﺕ ﻓﻲ ﺍﻻﺳﻡ ﻭﺍﻟﺷﻌﺎﺭﺍﺕ ﻭﺍﻟﺭﻣﻭﺯ‬ accreditation, and
d) distinctly different name, logos and
‫ ﻣﺷﺎﺭﻛﺔ ﺍﻷﻁﺭﺍﻑ ﺍﻟﻣﻌﻧﻳﺔ ﻛﻣﺎ‬،‫ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ symbols.
‫ ﻭ ﺃﻥ ﺗﻘﻭﻡ ﺑﺗﺣﺩﻳﺩ ﻭﺗﺣﻠﻳﻝ‬،2.3.4 ‫ﻫﻭ ﻣﻭﺿﺢ ﻓﻲ‬ The accreditation body, with the
participation of the interested parties
‫ﻭﺗﻭﺛﻳﻕ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻬﻳﺋﺎﺕ ﺫﺍﺕ ﺍﻟﺻﻠﺔ ﻟﺗﺣﺩﻳﺩ‬ as described in 4.3.2, shall identify,
‫ ﺳﻭﺍء ﻛﺎﻧﺕ ﻧﺎﺷﺋﺔ ﻣﻥ‬،‫ﺇﻣﻛﺎﻧﻳﺔ ﺗﺿﺎﺭﺏ ﺍﻟﻣﺻﺎﻟﺢ‬ analyze and document the
relationships with related bodies to
‫ﺩﺍﺧﻝ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻭ ﻣﻥ ﺃﻧﺷﻁﺔ ﺍﻟﻬﻳﺋﺎﺕ ﺫﺍﺕ‬ determine the potential for conflict of
‫ﺣﻳﺙ ﻳﺗﻡ ﺗﺣﺩﻳﺩ ﺍﻟﺻﺭﺍﻋﺎﺕ ﻭ ﺗﺗﺧﺫ ﺍﻹﺟﺭﺍءﺍﺕ‬.‫ﺍﻟﺻﻠﺔ‬ interest,
whether they arise from within the
.‫ﺍﻟﻣﻧﺎﺳﺑﺔ‬ accreditation body or from the
activities of the related bodies. Where
conflicts are identified, appropriate
action shall be taken.
‫ ﺍﻟﻬﻳﺋﺔ ﺍﻟﻣﺭﺗﺑﻁﺔ ﻫﻲ ﻛﻝ ﻫﻳﺋﺔ ﻫﻲ‬1 ‫ﻣﻼﺣﻅﺔ‬ NOTE 1 A related body is a

‫ﻛﻳﺎﻥ ﻗﺎﻧﻭﻧﻲ ﻣﻧﻔﺻﻝ ﺗﺭﺑﻁﻬﺎ ﺍﻟﻣﻠﻛﻳﺔ‬ separate legal entity that is linked
by common ownership or
‫ﺍﻟﻣﺷﺗﺭﻛﺔ ﺃﻭ ﺗﺭﺗﻳﺑﺎﺕ ﺗﻌﺎﻗﺩﻳﺔ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ contractual arrangements to the
accreditation body as described
.1.4 ‫ﻛﻣﺎ ﻫﻭ ﻣﻭﺿﺢ ﻓﻲ‬ in 4.1.
NOTE 2 A separate part of the

‫ ﻳﻌﺗﺑﺭ ﻛﻬﻳﺋﺔ ﺫﺍﺕ ﺍﻟﺻﻠﺔ ﻛﻝ ﺟﺯء‬2 ‫ﻣﻼﺣﻅﺔ‬ government, outside the
governmental accreditation body
‫ﻣﻧﻔﺻﻝ ﻣﻥ ﺍﻟﺣﻛﻭﻣﺔ ﺧﺎﺭﺝ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ as described in 4.1, is considered
1.4 ‫ﺍﻟﺣﻛﻭﻣﻲ ﻛﻣﺎ ﻫﻭ ﻣﻭﺿﺢ ﻓﻲ‬ as a related body.
‫ ﺍﻟﺧﺻﻭﺻﻳﺔ‬4.4 4.4 Confidentiality

‫ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﺗﺧﺎﺫ ﺍﻟﺗﺭﺗﻳﺑﺎﺕ ﺍﻟﻛﺎﻓﻳﺔ ﻟﺿﻣﺎﻥ‬ The accreditation body shall
‫ﺳﺭﻳﺔ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﺗﻲ ﺗﻡ ﺍﻟﺣﺻﻭﻝ ﻋﻠﻳﻬﺎ ﻓﻲ ﻋﻣﻠﻳﺔ ﺍﺳﻧﺎﺩ‬ have adequate arrangements to
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﺍﻟﻠﺟﺎﻥ‬، ‫ﺍﻻﻋﺗﻣﺎﺩ ﻋﻠﻰ ﺟﻣﻳﻊ ﺍﻟﻣﺳﺗﻭﻳﺎﺕ‬ safeguard the confidentiality of
‫ﻭﺍﻟﻬﻳﺋﺎﺕ ﺍﻟﺧﺎﺭﺟﻳﺔ ﺃﻭ ﺍﻷﻓﺭﺍﺩ ﺍﻟﺫﻳﻥ ﻳﺗﺻﺭﻓﻭﻥ ﻧﻳﺎﺑﺔ‬ the information obtained in the
process of its accreditation
.‫ﻋﻧﻬﺎ‬
activities at all levels of the
‫ﻻ ﻳﺟﻭﺯ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﻛﺷﻑ ﻋﻥ ﻣﻌﻠﻭﻣﺎﺕ ﺳﺭﻳﺔ ﺣﻭﻝ ﻫﻳﺋﺔ‬ accreditation body, including
‫ﺗﻘﻳﻳﻡ ﻣﻁﺎﺑﻘﺔ ﻣﻌﻳﻧﺔ ﺧﺎﺭﺝ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺩﻭﻥ ﻣﻭﺍﻓﻘﺔ‬ committees and external bodies
‫ ﺑﺎﺳﺗﺛﻧﺎء ﺍﻟﺣﺎﻻﺕ ﺍﻟﺗﻲ‬،‫ﺧﻁﻳﺔ ﻣﻥ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ or individuals acting on its behalf.
‫ﻳﺗﻁﻠﺏ ﻓﻳﻬﺎ ﺍﻟﻘﺎﻧﻭﻥ ﻣﺛﻝ ﻫﺫﻩ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﻟﻳﺗﻡ ﺍﻟﻛﺷﻑ ﻋﻧﻬﺎ‬ The accreditation body shall not
.‫ﺩﻭﻥ ﺍﻟﺣﺻﻭﻝ ﻋﻠﻰ ﺍﻟﻣﻭﺍﻓﻘﺔ‬ disclose confidential information
about a particular CAB outside
the accreditation body without
written consent of the CAB,
except where the law requires
such information to be disclosed
without such consent.
‫ ﺍﻟﻣﺳﺅﻭﻟﻳﺔ ﺍﻟﻘﺎﻧﻭﻧﻳﺔ ﻭﺍﻟﺗﻣﻭﻳﻝ‬5.4 4.5 Liability and financing

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﻳﻛﻭﻥ‬1.5.4 4.5.1 The accreditation body
‫ﻟﺩﻳﻬﺎ ﺗﺭﺗﻳﺑﺎﺕ ﻟﺗﻐﻁﻳﺔ ﺍﻻﻟﺗﺯﺍﻣﺎﺕ ﺍﻟﻧﺎﺷﺋﺔ ﻋﻥ‬ shall have arrangements to cover
liabilities arising from its activities.
.‫ﺃﻧﺷﻁﺗﻬﺎ‬ 4.5.2 The accreditation body
shall have the financial
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﻳﻛﻭﻥ‬2.5.4 resources, demonstrated by
‫ ﻭﻳﺗﺟﻠﻰ ﺫﻟﻙ ﻓﻲ‬،‫ﻟﺩﻳﻬﺎ ﺍﻟﻣﻭﺍﺭﺩ ﺍﻟﻣﺎﻟﻳﺔ‬ records and/or
documents,required for the
‫ ﺍﻟﻼﺯﻣﺔ ﻟﺗﻔﻌﻳﻝ‬،‫ ﺃﻭ ﻭﺛﺎﺋﻕ‬/‫ﺍﻟﺳﺟﻼﺕ ﻭ‬ operation of its activities. The
accreditation body shall have a
‫ ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﻭﺻﻑ‬.‫ﺃﻧﺷﻁﺗﻬﺎ‬ description of its source(s) of
.‫ﻻﻳﺭﺍﺩﺍﺕ ﺍﻟﺩﺧﻝ‬ income.
‫ ﻧﺷﺎﻁ ﻻﻋﺗﻣﺎﺩ‬6.4 4.6 Accreditation activity

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺻﻑ ﺑﻭﺿﻭﺡ‬1.6.4 4.6.1 The accreditation body shall
‫ ﻓﻲ ﺃﺷﺎﺭﺓ ﺇﻟﻰ ﺍﻟﻣﻌﺎﻳﻳﺭ ﺍﻟﺩﻭﻟﻳﺔ ﺫﺍﺕ‬،‫ﺃﻧﺷﻁﺔ ﺍﻋﺗﻣﺎﺩﻫﺎ‬ clearly describe its accreditation
activities, referring to the relevant
.‫ ﺃﻭ ﺍﻷﺩﻟﺔ ﺃﻭ ﺍﻟﻭﺛﺎﺋﻕ ﻗﻳﺎﺳﻳﺔ ﺃﺧﺭﻯ‬،‫ﺍﻟﺻﻠﺔ‬ International Standards, Guides or
other normative documents.
‫ ﻗﺩ ﺗﺗﺑﻧﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻭﺛﺎﺋﻕ ﺗﻁﺑﻳﻘﻳﺔ ﺃﻭ ﺇﺭﺷﺎﺩﻳﺔ‬2.6.4 4.6.2 The accreditation body may
‫ﺃﻭ ﺍﻟﻣﺷﺎﺭﻛﺔ ﻓﻲ ﺇﻋﺩﺍﺩ ﺃﻱ ﻣﻧﻬﺎ ﻭ ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ adopt application or guidance
documents and/or participate in the
‫ﺑﺿﻣﺎﻥ ﺃﻥ ﻫﺫﻩ ﺍﻟﻭﺛﺎﺋﻕ ﺗﻣﺕ ﺻﻳﺎﻏﺗﻬﺎ ﻣﻥ ﻗﺑﻝ ﻟﺟﺎﻥ‬ development of them. The
‫ ﻭﻋﻧﺩ‬،‫ﺃﻭ ﺃﺷﺧﺎﺹ ﻳﺷﻬﺩ ﻟﻬﻡ ﺑﺎﻟﻛﻔﺎءﺓ ﺍﻟﻼﺯﻣﺔ‬ accreditation body shall ensure that
such documents have been formulated
.‫ ﺑﻣﺷﺎﺭﻛﺔ ﺍﻷﻁﺭﺍﻑ ﺫﻭﻱ ﺍﻟﻌﻼﻗﺔ‬،‫ﺍﻻﻗﺗﺿﺎء‬ by committees or persons possessing
the necessary competence and, where
‫ﻭﻳﺟﺏ ﺍﺳﺗﺧﺩﺍﻡ ﺍﻟﻭﺛﺎﺋﻕ ﺍﻟﺩﻭﻟﻳﺔ ﺍﻟﺗﻁﺑﻳﻘﻳﺔ ﺃﻭ ﺍﻹﺭﺷﺎﺩﻳﺔ ﺇﺫﺍ‬ appropriate, with participation of
.‫ﻛﺎﻧﺕ ﻣﺗﻭﻓﺭﺓ‬ interested parties. Where international
application or guidance documents are
available, these should be used.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺿﻊ‬.3.6.4

4.6.3 The accreditation body shall
‫ﺇﺟﺭﺍءﺍﺕ ﻟﺗﻭﺳﻳﻊ ﺃﻧﺷﻁﺗﻬﺎ ﻭﺗﺳﺗﺟﻳﺏ ﻟﻣﻁﺎﻟﺏ‬ establish procedures for extending its
.‫ﺍﻷﻁﺭﺍﻑ ﺫﺍﺕ ﺍﻟﻌﻼﻗﺔ‬ activities and to react to demands of
‫ﺍﻟﻌﻧﺎﺻﺭ ﺍﻟﻣﺣﺗﻣﻝ ﺍﻥ ﻳﺗﻡ ﺗﺿﻣﻳﻧﻬﺎ ﻓﻲ‬ interested parties. Possible elements to
:‫ﺍﻹﺟﺭﺍءﺍﺕ ﻫﻲ‬ be included in the procedures are :
‫ ﻭﻣﺩﻯ‬،‫ﺍ( ﺗﺣﻠﻳﻝ ﺍﺧﺗﺻﺎﺻﻬﺎ ﺍﻟﺣﺎﻟﻲ‬
‫ ﻭﻣﺎ ﺇﻟﻰ ﺫﻟﻙ‬،‫ ﻭﺍﻟﻣﻭﺍﺭﺩ‬،‫ﻣﻼءﻣﺗﻬﺎ ﻟﻠﺗﻣﺩﻳﺩ‬ a) Analysis of its present competence,
،‫ﻓﻲ ﻣﺟﺎﻝ ﺍﻟﺟﺩﻳﺩ ﻟﻠﻌﻣﻝ‬ suitability of extension, resources, etc. in
the new field,
‫ﺏ( ﺇﺩﺧﺎﻝ ﻭﺗﻭﻅﻳﻑ ﺍﻟﺧﺑﺭﺓ ﻣﻥ ﻣﺻﺎﺩﺭ‬
b) Accessing and employing expertise
،‫ﺧﺎﺭﺟﻳﺔ ﺃﺧﺭﻯ‬ from other external sources,
‫ﺝ( ﺗﻘﻳﻳﻡ ﺍﻟﺣﺎﺟﺔ ﺇﻟﻰ ﻭﺛﺎﺋﻕ ﺍﻟﺗﻭﺟﻳﻬﻳﺔ‬ c) Evaluating the need for application or
، ‫ﻭﺍﻟﺗﻁﺑﻳﻘﻳﺔ‬ guidance documents,
،‫ﺩ( ﺍﻻﺧﺗﻳﺎﺭ ﺍﻷﻭﻟﻲ ﻭﺗﺩﺭﻳﺏ ﺍﻟﻣﻘﻳﻣﻳﻥ‬ d) Initial selection and training of
‫ﻩ( ﺗﺩﺭﻳﺏ ﺍﻟﻣﻭﻅﻔﻳﻥ ﺑﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻓﻲ‬ assessors, and
. ‫ﺍﻟﻣﺟﺎﻝ ﺍﻟﺟﺩﻳﺩ‬ e) Training accreditation body’s staff in
the new field.
31
‫ﺍﻹﺩﺍﺭﺓ‬ MANAGEMENT
‫ﺍﻹﺩﺍﺭﺓ‬ 32
5.1 General
‫ ﻋﺎﻡ‬1.5 5.1.1 The accreditation body shall
establish, implement and maintain a
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺇﻧﺷﺎء ﻭﺗﻧﻔﻳﺫ ﻭﺻﻳﺎﻧﺔ‬1.1.5
management system and continually
‫ﻧﻅﺎﻡ ﺍﻹﺩﺍﺭﺓ ﻭﺍﻻﺳﺗﻣﺭﺍﺭ ﻓﻲ ﺍﻟﻌﻣﻝ ﻋﻠﻰ ﺗﺣﺳﻳﻥ‬ improve its effectiveness in accordance
with the requirements of this
.‫ﻓﻌﺎﻟﻳﺗﻪ ﻭﻓﻘﺎ ﻟﻣﺗﻁﻠﺑﺎﺕ ﻫﺫﺍ ﺍﻟﻣﻌﻳﺎﺭ ﺍﻟﺩﻭﻟﻲ‬
‫ﻣﺗﻁﻠﺑﺎﺕ ﻧﻅﺎﻡ ﺍﻹﺩﺍﺭﺓ ﺍﻟﺗﻲ ﺗﺄﺧﺫ ﻓﻲ ﺍﻻﻋﺗﺑﺎﺭ ﺍﻟﻁﺑﻳﻌﺔ‬ Requirements for the management
system that take into account the
.9,5- ،2.5 ‫ﺍﻟﺧﺎﺻﺔ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻣﺣﺩﺩﺓ ﻓﻲ‬ particular nature of accreditation bodie
‫ ﻳﺗﻁﻠﺏ ﻫﺫﺍ ﺍﻟﻣﻌﻳﺎﺭ ﺍﻟﺩﻭﻟﻲ ﺃﻥ ﺗﺿﻊ ﻫﻳﺋﺔ‬2.1.5 sare defined in 5.2 to 5.9.
5.1.2 Where this International Standard
،‫ﺍﻻﻋﺗﻣﺎﺩ ﺇﺟﺭﺍءﺍﺕ ﺗﻛﻭﻥ ﻣﻭﺛﻘﺔ ﻭﻳﺗﻡ ﺍﻟﺣﻔﺎﻅ ﻋﻠﻳﻬﺎ‬ requires the accreditation body to have
‫ ﻛﻣﺎ ﻳﺟﺏ ﺃﻥ ﺗﻌﻣﻝ ﻋﻠﻰ ﺃﺳﺱ ﺍﻟﺳﻳﺎﺳﺎﺕ‬,‫ﻭﺗﻧﻔﻳﺫﻫﺎ‬ or establish procedures, this means
that they shall be documented,
.‫ﺍﻟﻣﻭﺿﻭﻋﺔ ﻛﻠﻣﺎ ﻛﺎﻥ ﺍﻷﻣﺭ ﻣﻧﺎﺳﺑﺎ‬ implemented and maintained, and shall
be based on formulated policies
wherever suitable.
‫ ﻧﻅﺎﻡ ﺍﻹﺩﺍﺭﺓ‬2.5 5.2 Management system

5.2.1 The accreditation body’s top
‫ ﻳﺟﺏ ﻋﻠﻰ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻌﻠﻳﺎ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺗﺣﺩﻳﺩ‬1.2.5 management shall define and document
policies and objectives, including a
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﺳﻳﺎﺳﺔ‬،‫ﺍﻟﺳﻳﺎﺳﺎﺕ ﻭﺍﻷﻫﺩﺍﻑ ﻭﺗﻭﺛﻳﻘﻬﺎ‬
quality policy, for its activities, and it
‫ ﻭﻳﺟﺏ ﺃﻥ ﺗﻘﺩﻡ ﺩﻟﻳﻼ ﻋﻠﻰ ﺍﻻﻟﺗﺯﺍﻡ‬،‫ﺍﻟﺟﻭﺩﺓ ﻷﻧﺷﻁﺗﻬﺎ‬ shall provide evidence of commitment to
quality and to compliance with the
‫ ﺗﻘﻭﻡ‬.‫ﺑﺎﻟﺟﻭﺩﺓ ﻭﺍﻻﻣﺗﺛﺎﻝ ﻟﻣﺗﻁﻠﺑﺎﺕ ﻫﺫﻩ ﺍﻟﻣﻭﺍﺻﻔﺔ‬
requirements of this International
‫ﺍﻹﺩﺍﺭﺓ ﺑﺿﻣﺎﻥ ﺍﻟﺗﻭﺍﺻﻝ ﺍﻟﻔﻌﺎﻝ ﻻﺣﺗﻳﺎﺟﺎﺕ‬ Standard. The management shall
ensure effective communication of the
‫ ﺗﻘﻭﻡ ﺍﻹﺩﺍﺭﺓ ﺃﻳﺿﺎ ﺑﺎﻟﺗﺄﻛﺩ ﻣﻥ ﺃﻥ‬.‫ﺍﻷﻁﺭﺍﻑ ﺍﻟﻣﻌﻧﻳﺔ‬
needs of interested parties. The
‫ﺍﻟﺳﻳﺎﺳﺎﺕ ﻣﻔﻬﻭﻣﺔ ﻭﻳﺗﻡ ﺗﻧﻔﻳﺫﻫﺎ ﻭﺍﻟﺣﻔﺎﻅ ﻋﻠﻳﻬﺎ ﻓﻲ‬ management shall also ensure that the
policies are understood, implemented
‫ ﻭﻳﻧﺑﻐﻲ ﺃﻥ‬.‫ﺟﻣﻳﻊ ﺍﻟﻣﺳﺗﻭﻳﺎﺕ ﻣﻥ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬
and maintained at all levels of the
‫ ﻭﺗﻛﻭﻥ ﻣﺗﻧﺎﺳﻘﺔ ﻣﻊ‬،‫ﺗﻛﻭﻥ ﺍﻷﻫﺩﺍﻑ ﻗﺎﺑﻠﺔ ﻟﻠﻘﻳﺎﺱ‬ accreditation body. The objectives
should be measurable and shall be
‫ﺳﻳﺎﺳﺎﺕ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬
consistent with the accreditation body’s
policies.
‫ ﻋﻠﻰ ﻫﻳﺋﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﻣﻭﻗﻌﺔ ﻋﻠﻰ ﺗﺭﺗﻳﺑﺎﺕ‬:‫ﻣﻼﺣﻅﺔ‬ NOTE : Those accreditation bodies that
are signatories to a mutual recognition
‫ﺍﻻﻋﺗﺭﺍﻑ ﺍﻟﻣﺗﺑﺎﺩﻝ ﺍﻥ ﺗﺷﻳﺭ ﺇﻟﻰ ﺍﻻﻟﺗﺯﺍﻣﺎﺕ ﻭ ﺗﺭﺍﺗﻳﺏ‬ arrangement may refer to the obligations
.‫ﺍﻻﻋﺗﺭﺍﻑ ﺍﻟﻣﺗﺑﺎﺩﻝ ﻓﻲ ﺳﻳﺎﺳﺎﺗﻬﺎ‬ of the mutual recognition arrangement in
their policies.
‫ ﻳﺟﺏ ﺃﻥ ﺗﻌﻣﻝ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﻧﻅﺎﻡ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻣﻧﺎﺳﺏ‬2.2.5
5.2.2 The accreditation body shall operate
.‫ﻟﻧﻭﻉ ﻭﻧﻁﺎﻕ ﻭﺣﺟﻡ ﺍﻟﻌﻣﻝ ﺍﻟﻣﻧﺟﺯ‬
a management system appropriate to the
‫ﻳﺟﺏ ﺃﻥ ﺗﻌﺎﻟﺞ ﺟﻣﻳﻊ ﺍﻟﺷﺭﻭﻁ ﺍﻟﻣﻁﺑﻘﺔ ﻓﻲ ﻫﺫﺍ ﺍﻟﻣﻌﻳﺎﺭ‬ type, range and volume of work
performed. All applicable requirements of
‫ ﺗﻘﻭﻡ‬.‫ﺍﻟﺩﻭﻟﻲ ﺳﻭﺍء ﻓﻲ ﺩﻟﻳﻝ ﺃﻭ ﻓﻲ ﺍﻟﻭﺛﺎﺋﻕ ﺍﻟﻣﺭﺗﺑﻁﺔ ﺑﻬﺎ‬
this International Standard shall be
‫ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﺿﻣﺎﻥ ﺃﻥ ﺍﻟﻭﺛﺎﺋﻕ ﺍﻟﻣﺭﺗﺑﻁﺔ ﻭﺫﺍﺕ ﺍﻟﺻﻠﺔ‬ addressed either in a manual or in
associated documents. The accreditation
‫ ﻭﺗﺿﻣﻥ ﺍﻟﺗﻧﻔﻳﺫ ﺍﻟﻔﻌﺎﻝ ﻟﻺﺟﺭﺍءﺍﺕ‬،‫ﻣﺗﺎﺣﺔ ﻟﻣﻭﻅﻔﻳﻬﺎ‬
body shall ensure that the manual and
.‫ﺍﻟﺧﺎﺻﺔ ﺑﺎﻟﻧﻅﺎﻡ‬ relevant associated documents are
accessible to its personnel and shall
ensure effective implementation of the
system’s procedures.
‫ ﻳﺟﺏ ﻋﻠﻰ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻌﻠﻳﺎ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬3.2.5 5.2.3 The accreditation body's top
management shall appoint a member
‫ ﺑﻐﺽ ﺍﻟﻧﻅﺭ‬، ‫ﺍﻥ ﺗﻌﻳﻥ ﻋﺿﻭﺍ ﻓﻲ ﺍﻹﺩﺍﺭﺓ‬ of management who, irrespective of
other responsibilities, shall have
‫ ﻭ ﺃﻥ ﻳﺗﺣﻣﻝ‬،‫ﻋﻥ ﻣﺳﺅﻭﻟﻳﺎﺗﻪ ﺍﻷﺧﺭﻯ‬ responsibility and authority that
includes :
:‫ﺍﻟﻣﺳﺅﻭﻟﻳﺔ ﻭﺍﻟﺳﻠﻁﺔ ﺍﻟﺷﺎﻣﻠﺔ ﻟﻣﺎ ﻳﻠﻲ‬
a) ensuring that procedures
‫ﺃ( ﺿﻣﺎﻥ ﻭﺿﻊ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻼﺯﻣﺔ ﻟﻧﻅﺎﻡ‬ needed for the management system
are established, and
،‫ﺍﻹﺩﺍﺭﺓ‬
b) reporting to top management
on the performance of the
‫ﺏ( ﺗﻘﺩﻳﻡ ﺍﻟﺗﻘﺎﺭﻳﺭ ﺇﻟﻰ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻌﻠﻳﺎ ﻋﻥ ﺃﺩﺍء‬ management system and any need
for improvement.
.‫ﻧﻅﺎﻡ ﺍﻹﺩﺍﺭﺓ ﻭﺃﻱ ﺣﺎﺟﺔ ﻟﻠﺗﺣﺳﻳﻥ‬
‫ ﻅﺑﻁ ﺍﻟﻭﺛﺎﺋﻕ‬3.5 5.3 Document control

The accreditation body shall establish
‫ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﻭﺿﻊ ﺇﺟﺭﺍءﺍﺕ ﻟﻠﺗﺣﻛﻡ ﻓﻲ ﺟﻣﻳﻊ‬ procedures to control all documents
‫ﺍﻟﻭﺛﺎﺋﻕ )ﺍﻟﺩﺍﺧﻠﻳﺔ ﻭﺍﻟﺧﺎﺭﺟﻳﺔ( ﺍﻟﺗﻲ ﺗﺗﻌﻠﻕ ﺑﺄﻧﺷﻁﺔ‬ (internal and external) that relate to its
accreditation activities. The procedures
‫ ﻭﺗﺣﺩﺩ ﺍﻹﺟﺭﺍءﺍﺕ ﻭﺍﻟﺿﻭﺍﺑﻁ ﺍﻟﻼﺯﻣﺔ ﻟﻣﺎ‬.‫ﺍﻋﺗﻣﺎﺩﻫﺎ‬ shall define the controls needed :
:‫ﻳﻠﻲ‬ a) To approve documents for
adequacy prior to issue,
،‫ﺃ( ﺍﻟﻣﻭﺍﻓﻘﺔ ﻋﻠﻰ ﺍﻟﻭﺛﺎﺋﻕ ﻭﺫﻟﻙ ﻗﺑﻝ ﺃﻥ ﺗﺻﺩﺭ‬ b) To review and update as
necessary and re-approve documents,
‫ﺏ( ﺍﻟﻣﺭﺍﺟﻌﺔ ﻭﺍﻟﺗﺣﺩﻳﺙ ﺣﺳﺏ ﺍﻟﺿﺭﻭﺭﺓ ﻭﺇﻋﺎﺩﺓ ﺍﻟﻣﻭﺍﻓﻘﺔ‬ c) To ensure that changes and the
،‫ﻋﻠﻰ ﺍﻟﻭﺛﺎﺋﻕ‬ current revision status of
documents are identified,
‫ﺝ( ﺿﻣﺎﻥ ﺃﻥ ﻳﺗﻡ ﺗﺣﺩﻳﺩ ﺍﻟﺗﻐﻳﻳﺭﺍﺕ ﻓﻲ ﺍﻟﻭﺛﺎﺋﻕ ﻭﺍﺳﺗﺑﻳﺎﻥ‬ d) To ensure that relevant versions of
،‫ﻭﺿﻊ ﺍﻟﻧﺳﺦ ﺍﻟﺣﺎﻟﻳﺔ ﻣﻥ ﺍﻟﻭﺛﺎﺋﻕ‬ applicable documents are
available to personnel,
‫ﺩ( ﺿﻣﺎﻥ ﺃﻥ ﺍﻹﺻﺩﺍﺭﺍﺕ ﺫﺍﺕ ﺍﻟﺻﻠﺔ ﺑﺎﻟﻭﺛﺎﺋﻕ ﺍﻟﻣﻌﻣﻭﻝ‬ subcontractors, assessors and experts of
the accreditation body and CABs at
‫ ﻭﺍﻟﺧﺑﺭﺍء ﻣﻥ ﻫﻳﺋﺔ‬،‫ﺑﻬﺎ ﻣﺗﺎﺣﺔ ﻟﻸﻓﺭﺍﺩ ﻭﺍﻟﻣﻧﺎﻭﻟﻳﻥ‬
points of use,
.‫ﺍﻻﻋﺗﻣﺎﺩ ﻋﻧﺩ ﺍﻟﺣﺎﺟﺔ‬
،‫ﻩ( ﺃﻥ ﺗﻛﻭﻥ ﺍﻟﻭﺛﺎﺋﻕ ﻭﺍﺿﺣﺔ ﻭﺳﻬﻠﺔ ﺍﻟﺗﺭﻣﻳﺯ‬ e) To ensure that documents

‫ﻭ( ﻣﻧﻊ ﺍﻻﺳﺗﺧﺩﺍﻡ ﺍﻟﻐﻳﺭ ﻣﻘﺻﻭﺩ ﻟﻭﺛﺎﺋﻕ ﻗﺩﻳﻣﺔ‬ remain legible and readily
‫ ﻭﺗﻁﺑﻳﻕ ﺍﻟﺗﺭﻣﻳﺯ ﺍﻟﻣﻧﺎﺳﺑﺔ‬،‫ﻣﻥ ﺍﻷﺭﺷﻳﻑ‬ identifiable,
f) To prevent the unintended use of
‫ﻟﻬﻡ ﺇﺫﺍ ﻳﺗﻡ ﺍﻻﺣﺗﻔﺎﻅ ﺑﻬﻡ ﻷﻱ ﻏﺭﺽ ﻣﻥ‬
obsolete documents, and to apply
،‫ﺍﻷﻏﺭﺍﺽ‬
suitable identification to them if
.‫ﺯ( ﺣﻣﺎﻳﺔ ﺳﺭﻳﺔ ﺍﻟﻭﺛﺎﺋﻕ‬ they are retained for any purpose,
and
g) To safeguard, where relevant,
the confidentiality of documents.
‫ ﺍﻟﺳﺟﻼﺕ‬5.4 5.4 Records

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺿﻊ ﺇﺟﺭﺍءﺍﺕ‬1.4.5
establish procedures for
‫ﺧﺎﺻﺔ ﺑﺎﻟﺳﺟﻼﺕ ﻣﻥ ﺣﻳﺙ ﺗﻣﻳﻳﺯﻫﺎ ﻭﺗﺟﻣﻳﻌﻬﺎ‬ identification, collection, indexing,
accessing, filing, storage,
‫ﻭﻓﻬﺭﺳﺗﻬﺎ ﻭﺍﻟﻭﺻﻭﻝ ﺇﻟﻳﻬﺎ ﻭﻭﺿﻌﻬﺎ ﻭﺗﺧﺯﻳﻧﻬﺎ‬
maintenance and disposal of its
.‫ﻭﺍﻟﺣﻔﺎﻅ ﻋﻠﻳﻬﺎ ﻭﺍﻟﺗﺧﻠﺹ ﻣﻧﻬﺎ‬ records.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺿﻊ ﺇﺟﺭﺍءﺍﺕ‬2.4.5 establish procedures for retaining
‫ﻟﻼﺣﺗﻔﺎﻅ ﺑﺎﻟﺳﺟﻼﺕ ﻟﻔﺗﺭﺓ ﺗﺗﻧﺎﺳﺏ ﻣﻊ ﺍﻻﻟﺗﺯﺍﻣﺎﺕ‬ records for a period consistent with
its contractual and legal obligations.
‫ ﺍﻟﻭﺻﻭﻝ ﺇﻟﻰ ﺍﻟﺳﺟﻼﺕ ﻳﺟﺏ ﺃﻥ‬.‫ﺍﻟﺗﻌﺎﻗﺩﻳﺔ ﻭﺍﻟﻘﺎﻧﻭﻧﻳﺔ‬ Access to these records shall be
.‫ﻳﻛﻭﻥ ﻣﺗﻭﺍﻓﻘﺎ ﻣﻊ ﺍﻟﺗﺭﺗﻳﺑﺎﺕ ﺍﻟﺳﺭﻳﺔ‬ consistent with the confidentiality
arrangements.
‫ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻭﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﺗﺻﺣﻳﺣﻳﺔ‬5.5 5.5 Nonconformities and corrective

actions
‫ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﻭﺿﻊ ﺇﺟﺭﺍءﺍﺕ ﻟﺗﺣﺩﻳﺩ ﻭﺍﺩﺍﺭﺓ ﺣﺎﻻﺕ‬
The accreditation body shall establish
‫ ﺇﺫﺍ‬،‫ ﻻ ﺑﺩ ﺃﻳﺿﺎ‬.‫ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﺧﺎﺻﺔ ﺑﻌﻣﻠﻳﺎﺗﻬﺎ‬ procedures for the identification and
management of nonconformities in its
‫ ﻣﻥ ﺍﺗﺧﺎﺫ ﺇﺟﺭﺍءﺍﺕ ﻟﻠﻘﺿﺎء ﻋﻠﻰ ﺃﺳﺑﺎﺏ‬،‫ﻟﺯﻡ ﺍﻷﻣﺭ‬
own operations. The accreditation body
.‫ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻟﻣﻛﻲ ﻳﺗﻡ ﺗﺟﻧﺏ ﺗﻛﺭﺍﺭﻫﺎ‬ shall also, where necessary, take
actions to eliminate the causes of
‫ﻳﺟﺏ ﺃﻥ ﺗﻛﻭﻥ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﺗﺻﺣﻳﺣﻳﺔ ﻣﻼﺋﻣﺔ ﻟﺗﺄﺛﻳﺭ‬
nonconformities in order to prevent
‫ ﻭﻳﻧﺑﻐﻲ ﺃﻥ ﺗﺷﻣﻝ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻧﻘﺎﻁ‬.‫ﺍﻟﻣﺷﺎﻛﻝ ﺍﻟﻧﺎﺗﺟﺔ‬ recurrence. Corrective actions shall be
appropriate to the impact of the
:‫ﺍﻟﺗﺎﻟﻳﺔ‬
problems encountered. The
procedures shall cover the following:
‫ﺃ( ﻛﺷﻑ ﻭ ﺗﺣﺩﻳﺩ ﺣﺎﻻﺕ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ )ﻋﻠﻰ ﺳﺑﻳﻝ‬ a) Identifying nonconformities (e.g.
from complaints and internal audits);
‫ ﻣﻥ ﺧﻼﻝ ﺍﻟﺷﻛﺎﻭﻯ ﻭﺍﻟﺗﺩﻗﻳﻕ ﺍﻟﺩﺍﺧﻠﻲ(؛‬،‫ﺍﻟﻣﺛﺎﻝ‬ b) Determining the causes of
‫ﺏ( ﺗﺣﺩﻳﺩ ﺃﺳﺑﺎﺏ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ؛‬ nonconformity;
c) Correcting nonconformities;
‫ﺝ( ﺗﺻﺣﻳﺢ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ d) Evaluating the need for actions to
ensure that nonconformities do not
‫ﺩ( ﺗﻘﺩﻳﺭ ﺍﻟﺣﺎﺟﺔ ﺇﻟﻰ ﺍﺗﺧﺎﺫ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻼﺯﻣﺔ ﻟﺿﻣﺎﻥ‬ recur;
. ‫ﻋﺩﻡ ﺗﻛﺭﺍﺭ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ e) Determining the actions needed
and implementing them in a timely
‫ﻩ( ﺗﺣﺩﻳﺩ ﻭﺗﻧﻔﻳﺫ ﺍﻹﺟﺭﺍءﺍﺕ ﻓﻲ ﺍﻟﻭﻗﺕ ﺍﻟﻣﻧﺎﺳﺏ ﻭ‬ manner;
‫ﺍﻟﻣﻁﻠﻭﺏ؛‬ f) Recording the results of actions
taken;
‫ﻭ( ﺗﺳﺟﻳﻝ ﻧﺗﺎﺋﺞ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻣﺗﺧﺫﺓ؛‬ g) Reviewing the effectiveness of
corrective actions.
.‫ﺯ( ﺍﻟﺗﺣﻘﻕ ﻣﻥ ﻓﻌﺎﻟﻳﺔ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﺗﺻﺣﻳﺣﻳﺔ‬
‫ﺍﻹﺩﺍﺭﺓ‬
41
‫ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻭﻗﺎﺋﻳﺔ‬6.5 5.6 Preventive actions

‫ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﻭﺿﻊ ﺇﺟﺭﺍءﺍﺕ ﻟﺗﺣﺩﻳﺩ ﻓﺭﺹ‬ The accreditation body shall establish
‫ﺗﺣﺳﻳﻥ ﻭﺗﻧﻔﻳﺫ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻭﻗﺎﺋﻳﺔ ﻟﻠﻘﺿﺎء ﻋﻠﻰ‬ procedures to identify opportunities for
improvement and to take preventive
‫ ﻳﺟﺏ ﺍﻥ ﺗﻛﻭﻥ‬.‫ﺃﺳﺑﺎﺏ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﻣﺣﺗﻣﻠﺔ‬ actions to eliminate the causes of
‫ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻭﻗﺎﺋﻳﺔ ﺍﻟﻣﺗﺧﺫﺓ ﻣﻼﺋﻣﺔ ﻟﺗﺄﺛﻳﺭ‬ potential nonconformities. The preventive
actions taken shall be appropriate to the
.‫ﺍﻟﻣﺷﺎﻛﻝ ﺍﻟﻣﺣﺗﻣﻠﺔ‬ impact of the potential problems. The
: ‫ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﺎﻟﺗﺩﺍﺑﻳﺭ ﺍﻟﻭﻗﺎﺋﻳﺔ ﻳﺟﺏ ﺃﻥ‬ procedures for preventive actions shall
define requirements for :
‫ﺗﺣﺩﺩ ﺍﻻﺣﺗﻳﺎﺟﺎﺕ ﺍﻟﻼﺯﻣﺔ ﻝ‬
a) identifying potential nonconformities

،‫ﺃ( ﺗﺣﺩﻳﺩ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﻣﺣﺗﻣﻠﺔ ﻭﺃﺳﺑﺎﺑﻪ‬ and their causes,
،‫ﺏ( ﺗﺣﺩﻳﺩ ﻭﺗﻧﻔﻳﺫ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻭﻗﺎﺋﻳﺔ ﺍﻟﻣﻁﻠﻭﺑﺔ‬ b) determining and implementing the
preventive actions needed,
،‫ﺝ( ﺗﺳﺟﻳﻝ ﻧﺗﺎﺋﺞ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻣﺗﺧﺫﺓ‬ c) recording results of actions taken,
d) reviewing the effectiveness of the
.‫ﺩ( ﺍﻟﺗﺣﻘﻕ ﻣﻥ ﻓﻌﺎﻟﻳﺔ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻭﻗﺎﺋﻳﺔ ﺍﻟﻣﺗﺧﺫﺓ‬ preventive actions taken.
‫ ﺍﻟﺗﺩﻗﻳﻘﺎﺕ ﺍﻟﺩﺍﺧﻠﻳﺔ‬7.5. 5.7 Internal audits

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺩﻗﻕ ﻓﻲ ﻧﺷﺎﻁﺎﺗﻬﺎ‬1.7.5 5.7.1 The accreditation body shall
establish procedures for internal
‫ﻟﻠﺗﺣﻘﻕ ﻣﻥ ﺃﻧﻬﺎ ﺗﺗﻁﺎﺑﻕ ﻣﻊ ﻣﺗﻁﻠﺑﺎﺕ ﻫﺫﻩ ﺍﻟﻣﻭﺍﺻﻔﺔ ﻭﺍﻥ‬ audits to verify that they conform to
‫ﻣﻧﻅﻭﻣﺔ ﺍﻹﺩﺍﺭﺓ ﻣﻧﻔﺫﺓ ﻭﻣﺣﺎﻓﻅ ﻋﻠﻳﻬﺎ‬ the requirements of this International
Standard and that the management
‫ ﺗﻭﻓﺭ ﻣﻭﺍﺻﺔ ﺍﻻﻳﺯﻭ ﺇﺭﺷﺎﺩﺍﺕ ﻹﺩﺍﺭﺓ ﺍﻟﺗﺩﻗﻳﻘﺎﺕ‬:‫ﻣﻼﺣﻅﺔ‬ system is implemented and
.‫ﺍﻟﺩﺍﺧﻠﻳﺔ‬ maintained.
NOTE: As an indication, ISO 19011

provides guidelines for conducting
internal audits.
‫ ﻳﺟﺏ ﺇﺟﺭﺍء ﺍﻟﺗﺩﻗﻳﻕ ﺍﻟﺩﺍﺧﻠﻲ ﻋﺎﺩﺓ ﻋﻠﻰ ﺍﻷﻗﻝ‬2.7.5 5.7.2 Internal audits shall be performed
normally at least once a year. The
‫ ﻗﺩ ﻳﺧﻔّﺽ ﺗﻭﺍﺗﺭ ﻋﻣﻠﻳﺎﺕ ﺍﻟﺗﺩﻗﻳﻕ‬.‫ﻣﺭﺓ ﻭﺍﺣﺩﺓ ﻓﻲ ﺳﻧﺔ‬ frequency of internal audits may be
‫ﺍﻟﺩﺍﺧﻠﻲ ﺇﺫﺍ ﺗﻣﻛﻧﺕ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻣﻥ ﺃﻥ ﺗﺛﺑﺕ ﺃﻥ‬ reduced if the accreditation body can
demonstrate that its management system
‫ﻧﻅﺎﻣﻬﺎ ﻟﻺﺩﺍﺭﺓ ﻗﺩ ﻧﻔّﺫ ﻓﻌﻠﻳﺎ ً ﻭﻓﻘﺎ " ﻟﻠﻣﻌﻳﺎﺭ ﺍﻟﺩﻭﻟﻲ" ﻭﻗﺩ‬ has been effectively implemented
‫ ﻭﻳﺟﺏ ﺍﻥ ﻳﺗﻡ ﺗﺧﻁﻳﻁ ﺑﺭﻧﺎﻣﺞ ﻟﻠﺗﺩﻗﻳﻕ‬.‫ﺃﺛﺑﺕ ﺍﺳﺗﻘﺭﺍﺭﻩ‬ according to this International Standard
and has proven stability. An audit
‫ ﻳﺄﺧﺫ ﻓﻲ ﺍﻻﻋﺗﺑﺎﺭ ﺃﻫﻣﻳﺔ ﺍﻟﻌﻣﻠﻳﺎﺕ ﻭﺍﻟﻣﻧﺎﻁﻕ‬،‫ﺍﻟﺩﺍﺧﻠﻲ‬ programme shall be planned, taking into
‫ ﻓﺿﻼ ﻋﻥ ﻧﺗﺎﺋﺞ ﻋﻣﻠﻳﺎﺕ ﺍﻟﺗﺩﻗﻳﻕ‬،‫ﺍﻟﻣﺭﺍﺩ ﺗﺩﻗﻳﻘﻬﺎ‬ consideration the importance of the
processes and areas to be audited, as
.‫ﺍﻟﺳﺎﺑﻘﺔ‬ well as the results of previous audits.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺿﻣﻥ ﺃﻥ‬3.7.5

ensure that
‫ﺃ( ﺗﺟﺭﻱ ﺍﻟﺗﺩﻗﻳﻘﺎﺕ ﺍﻟﺩﺍﺧﻠﻳﺔ ﻣﻥ ﻗﺑﻝ ﺍﻷﻓﺭﺍﺩ ﺍﻟﻣﺅﻫﻠﻳﻥ ﺫﻭﻱ ﺍﻟﻣﻌﺭﻓﺔ‬
‫ ﻭﺍﻟﺗﺩﻗﻳﻕ ﻭﻣﺗﻁﻠﺑﺎﺕ ﻫﺫﻩ ﺍﻟﻣﻭﺍﺻﻔﺔ‬،‫ﻓﻲ ﺍﻻﻋﺗﻣﺎﺩ‬ a) internal audits are conducted by
‫ﺏ( ﻳﺟﺏ ﺃﻥ ﻳﻘﻭﻡ ﺑﺎﻟﺗﺩﻗﻳﻕ ﺃﻓﺭﺍﺩ ﻣﺧﺗﻠﻔﻳﻥ ﻋﻥ ﺃﻭﻟﺋﻙ ﺍﻟﺫﻳﻥ‬
qualified personnel knowledgeable
in accreditation, auditing and the
،‫ﻳﻘﻭﻣﻭﻥ ﺑﺎﻟﻧﺷﺎﻁ ﺍﻟﻣﺭﺍﺩ ﺗﺩﻗﻳﻘﻪ‬ requirements of this International
‫ﺝ( ﺍﻋﻼﻡ ﺍﻻﺷﺧﺎﺹ ﺍﻟﻣﺳﺅﻭﻟﻳﻥ ﻋﻥ ﺍﻟﺟﺯء ﺍﻟﺫﻱ ﻳﺗﻡ ﺗﺩﻗﻳﻘﻪ‬ Standard,
‫ﺑﻧﺗﻳﺟﺔ ﺍﻟﺗﺩﻗﻳﻕ‬
b) internal audits are conducted by
personnel different from those who
،‫ﺩ( ﺍﺗﺧﺎﺫ ﺍﻹﺟﺭﺍءﺍﺕ ﺑﻁﺭﻳﻘﺔ ﻣﻼﺋﻣﺔ ﻭﻓﻲ ﺍﻟﻭﻗﺕ ﺍﻟﻣﻧﺎﺳﺏ‬ perform the activity to be audited,
.‫ﻩ( ﺗﺣﺩﻳﺩ ﺃﻱ ﻓﺭﺹ ﻟﻠﺗﺣﺳﻳﻥ‬ c) personnel responsible for the
area audited are informed of the
outcome of the audit,
d) actions are taken in a timely
and appropriate manner, and
e) any opportunities for
improvement are identified.
5.8 Management reviews

‫ ﻣﺭﺍﺟﻌﺎﺕ ﺍﻹﺩﺍﺭﺓ‬8.5
5.8.1 The accreditation body's top
‫ ﺗﻘﻭﻡ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻌﻠﻳﺎ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﻭﺿﻊ ﺇﺟﺭﺍءﺍﺕ‬1.8.5
management shall establish
‫ﻟﻣﺭﺍﺟﻌﺔ ﻧﻅﺎﻡ ﺍﻹﺩﺍﺭﺓ ﻋﻠﻰ ﻓﺗﺭﺍﺕ ﻣﺧﻁﻁ ﻟﻬﺎ ﻟﺿﻣﺎﻥ‬ procedures to review its management
‫ﺍﻻﺳﺗﻣﺭﺍﺭ ﻭﺍﻟﻣﻼءﻣﺔ ﻭﺍﻟﻔﻌﺎﻟﻳﺔ ﻓﻲ ﺗﻠﺑﻳﺔ ﺍﻟﻣﺗﻁﻠﺑﺎﺕ ﺫﺍﺕ‬ system at planned intervals to ensure
its continuing adequacy and
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ "ﺍﻟﻣﻌﻳﺎﺭ ﺍﻟﺩﻭﻟﻲ" ﻭﺍﻟﺳﻳﺎﺳﺎﺕ ﺍﻟﻣﻌﻠﻧﺔ‬،‫ﺍﻟﺻﻠﺔ‬
effectiveness in satisfying the relevant
.‫ﻭﺍﻷﻫﺩﺍﻑ‬ requirements, including this
‫ﻳﻧﺑﻐﻲ ﺇﺟﺭﺍء ﻫﺫﻩ ﺍﻟﻣﺭﺍﺟﻌﺎﺕ ﻋﺎﺩﺓ ﻋﻠﻰ ﺍﻷﻗﻝ ﻣﺭﺓ ﻭﺍﺣﺩﺓ ﻓﻲ‬ International Standard and the stated
policies and objectives. These reviews
.‫ﺍﻟﺳﻧﺔ‬
should be conducted normally at least
،‫ ﻳﺟﺏ ﺃﻥ ﺗﺗﺿﻣﻥ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻣﺩﺧﻠﺔ ﻋﻧﺩ ﻣﺭﺍﺟﻌﺔ ﺍﻹﺩﺍﺭﺓ‬5.8.2 once a year.
‫ﺍﻟﺑﻳﺎﻧﺎﺕ ﺍﻟﺣﺎﻟﻳﺔ ﻟﻛﻝ ﻣﻥ ﺍﻷﺩﺍء ﻭﻓﺭﺹ ﺍﻟﺗﺣﺳﻳﻥ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﻣﺎ‬
:‫ﻳﻠﻲ‬ 5.8.2 Inputs to management
reviews shall include, where available,
current performance and improvement
opportunities related to the following:
a) results of audits;
b) results of peer evaluation where
.‫ﺃ( ﻧﺗﺎﺋﺞ ﻋﻣﻠﻳﺎﺕ ﺍﻟﺗﺩﻗﻳﻕ‬
relevant;
.‫ﺏ( ﻧﺗﺎﺋﺞ ﺗﻘﻳﻳﻡ ﺍﻟﻧﻅﺭﺍء ﺣﻳﺛﻣﺎ ﻛﺎﻥ ﺫﻟﻙ ﻣﻧﺎﺳﺑﺎ‬ c) participation in international activities,
.‫ ﻋﻧﺩ ﺍﻻﻗﺗﺿﺎء‬،‫ﺝ( ﺍﻟﻣﺷﺎﺭﻛﺔ ﻓﻲ ﺍﻷﻧﺷﻁﺔ ﺍﻟﺩﻭﻟﻳﺔ‬ where relevant;
‫ﺩ( ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﺭﺍﺟﻌﺔ ﻣﻥ ﺍﻷﻁﺭﺍﻑ ﺍﻟﻣﻬﺗﻣﺔ‬ d) feedback from interested parties;
‫ﻩ( ﻣﺟﺎﻻﺕ ﺟﺩﻳﺩﺓ ﻓﻲ ﺍﻻﻋﺗﻣﺎﺩ؛‬ e) new areas of accreditation;
.‫ﻭ( ﺍﻟﺗﻭﺟﻳﻬﺎﺕ ﻓﻲ ﺣﺎﻻﺕ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ f) trends in nonconformities;
.‫ﺯ( ﻭﺿﻊ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻭﻗﺎﺋﻳﺔ ﻭﺍﻟﺗﺻﺣﻳﺣﻳﺔ‬ g) status of preventive and corrective
.‫ﺡ( ﺇﺟﺭﺍءﺍﺕ ﺍﻟﻣﺗﺎﺑﻌﺔ ﻣﻥ ﻣﺭﺍﺟﻌﺎﺕ ﺍﻹﺩﺍﺭﺓ ﺍﻟﺳﺎﺑﻘﺔ‬ actions;
‫ﻁ( ﺗﺣﻘﻳﻕ ﺍﻷﻫﺩﺍﻑ؛‬ h) follow-up actions from earlier
‫ﻱ( ﺍﻟﺗﻐﻳﻳﺭﺍﺕ ﺍﻟﺗﻲ ﻳﻣﻛﻥ ﺃﻥ ﺗﺅﺛﺭ ﻋﻠﻰ ﻧﻅﺎﻡ ﺍﻹﺩﺍﺭﺓ؛‬ management reviews;
‫ﻙ( ﺍﻟﻁﻌﻭﻥ؛‬ i) fulfilment of objectives;
.‫ﻝ( ﺗﺣﻠﻳﻝ ﺍﻟﺷﻛﺎﻭﻯ‬ j) changes that could affect the
management system;
k) appeals;
l) analysis of complaints.
‫ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻣﺳﺗﺧﺭﺟﺔ ﻣﻥ ﻣﺭﺍﺟﻌﺎﺕ ﺍﻹﺩﺍﺭﺓ‬3.8.5

5.8.3 The outputs from the
‫ﻳﺟﺏ ﺃﻥ ﺗﺷﻣﻝ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺏ‬
management review shall include
،‫ﺃ( ﺗﺣﺳﻳﻥ ﻧﻅﺎﻡ ﺍﻹﺩﺍﺭﺓ ﻭﻋﻣﻠﻳﺎﺗﻬﺎ‬ actions related to
‫ﺏ( ﺗﺣﺳﻳﻥ ﺍﻟﺧﺩﻣﺎﺕ ﻭﻋﻣﻠﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻭﻓﻘﺎ ﻟﻠﻣﻌﺎﻳﻳﺭ‬ a) improvement of the management
،‫ﻭﺗﻭﻗﻌﺎﺕ ﺍﻷﻁﺭﺍﻑ ﺍﻟﻣﻌﻧﻳﺔ ﺍﻭﺫﺍﺕ ﺍﻟﺻﻠﺔ‬ system and its processes,
،‫ﺝ( ﺍﻟﺣﺎﺟﺔ ﺇﻟﻰ ﺍﻟﻣﻭﺍﺭﺩ‬ b) improvement of services and
‫ﺩ( ﺗﻌﺭﻳﻑ ﺃﻭ ﺇﻋﺎﺩﺓ ﺗﻌﺭﻳﻑ ﺍﻟﺳﻳﺎﺳﺎﺕ ﻭﺍﻷﻫﺩﺍﻑ‬ accreditation process in conformity
.‫ﻭﺍﻟﻐﺎﻳﺎﺕ‬ with the relevant standards and
expectations of interested parties,
c) need for resources, and
d) defining or redefining of policies,
goals and objectives.
‫ ﺍﻟﺗﻌﺎﻣﻝ ﻣﻊ ﺍﻟﺷﻛﺎﻭﻯ‬9.5 5.9 Complaints

.‫ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﻭﺿﻊ ﺇﺟﺭﺍءﺍﺕ ﻟﻠﺗﻌﺎﻣﻝ ﻣﻊ ﺍﻟﺷﻛﺎﻭﻯ‬ The accreditation body shall establish
:‫ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﻘﻭﻡ ﺏ‬ procedures for dealing with complaints.
،‫ﺃ( ﺍﻟﺑﺣﺙ ﻓﻲ ﺷﺭﻋﻳﺔ ﺍﻟﺷﻛﻭﻯ‬ The accreditation body :
‫ﺏ( ﺿﻣﺎﻥ ﺃﻥ ﺷﻛﻭﻯ ﺑﺷﺄﻥ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻳﻛﻭﻥ ﻣﺻﺩﺭﻫﺎ‬ a) shall decide on the validity of the
،‫ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ complaint,
،‫ﺝ( ﺗﺗﺧﺫ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻣﻧﺎﺳﺑﺔ ﻭﺗﻘﻳﻡ ﻓﻌﺎﻟﻳﺗﻬﺎ‬ b) shall, where appropriate, ensure that a
،‫ﺩ( ﺗﺳﺟﻳﻝ ﺟﻣﻳﻊ ﺍﻟﺷﻛﺎﻭﻯ ﻭﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻣﺗﺧﺫﺓ‬ complaint concerning an accredited CAB is
.‫ﻩ( ﺍﻟﺭﺩ ﻋﻠﻰ ﺍﻟﺷﻛﻭﻯ‬
first addressed by the CAB,
c) shall take appropriate actions and
assess their effectiveness,
d) shall record all complaints and actions
taken, and
e) shall respond to the complainant.
50
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‫ ﺍﻟﻣﻭﺍﺭﺩ ﺍﻟﺑﺷﺭﻳﺔ‬6 51
‫ ﺍﻷﻓﺭﺍﺩ ﺍﻟﻌﺎﻣﻠﻳﻥ ﺑﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬1.6

6.1 Personnel associated with
the accreditation body
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﻳﻛﻭﻥ ﻟﺩﻳﻬﺎ ﻋﺩﺩ‬1.1.6
‫ﻛﺎﻑ ﻣﻥ ﺍﻟﻣﻭﻅﻔﻳﻥ ﺍﻷﻛﻔﺎء )ﻋﻠﻰ ﺍﻟﺻﻌﻳﺩ‬ 6.1.1 The accreditation body
‫ ﻣﺅﻗﺗﻳﻥ ﺃﻭ‬،‫ ﻋﻠﻰ ﺍﻟﺻﻌﻳﺩ ﺍﻟﺧﺎﺭﺟﻲ‬،‫ﺍﻟﺩﺍﺧﻠﻲ‬ shall have a sufficient number of
‫ ﺑﺩﻭﺍﻡ ﻛﺎﻣﻝ ﺃﻭ ﺑﺩﻭﺍﻡ ﺟﺯﺋﻲ( ﻟﺩﻳﻬﻡ‬،‫ﺩﺍﺋﻣﻳﻥ‬ competent personnel (internal,
‫ﺍﻟﺗﻌﻠﻳﻡ ﻭﺍﻟﺗﺩﺭﻳﺏ ﻭﺍﻟﻣﻌﺭﻓﺔ ﺍﻟﺗﻘﻧﻳﺔ ﻭﺍﻟﻣﻬﺎﺭﺍﺕ‬ external, temporary, or
‫ﻭﺍﻟﺧﺑﺭﺓ ﺍﻟﻼﺯﻣﺔ ﻟﻠﺗﻌﺎﻣﻝ ﻣﻊ ﻧﻭﻉ ﻭﻧﻁﺎﻕ ﻭ ﺣﺟﻡ‬ permanent, full time or part time)
.‫ﺍﻟﻌﻣﻝ ﺍﻟﻣﻧﺟﺯ‬
having the education, training,
technical knowledge, skills and
‫ ﻳﺟﺏ ﺍﻥ ﻳﻛﻭﻥ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﻘﺩﺭﺓ ﻋﻠﻰ‬2.1.6
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ‬،‫ﺍﺳﺗﺧﺩﺍﻡ ﻋﺩﺩ ﻛﺎﻑ ﻣﻥ ﺍﻟﻣﻘﻳﻣﻳﻥ‬ experience necessary for
‫ ﻭﺍﻟﺧﺑﺭﺍء ﺍﻷﻛﻔﺎء ﻟﺗﻐﻁﻳﺔ ﺟﻣﻳﻊ‬،‫ﺍﻟﻣﻘﻳﻣﻳﻥ ﺍﻻﻭﺍﺋﻝ‬ handling the type, range and
.‫ﺃﻧﺷﻁﺗﻬﺎ‬ volume of work performed.
6.1.2 The accreditation body

shall have access to a sufficient
number of assessors, including
lead assessors, and experts to
cover all of its activities.

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﻭﺿﺢ ﻟﻛﻝ ﺍﻷﺷﺧﺎﺹ‬3.1.6 shall make clear to each person
.‫ﻣﻌﻧﻲ ﻣﺩﻯ ﺣﺩﻭﺩ ﻭﺍﺟﺑﺎﺗﻬﻡ ﻭﻣﺳﺅﻭﻟﻳﺎﺗﻬﻡ ﻭﺳﻠﻁﺎﺗﻬﻡ‬ concerned the extent and the
limits of their duties,
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﻁﻠﺏ ﻣﻥ ﺟﻣﻳﻊ‬4.1.6 responsibilities and authorities.
‫ﺍﻷﺷﺧﺎﺹ ﻋﻠﻰ ﺍﻻﻟﺗﺯﺍﻡ ﺭﺳﻣﻳﺎ ﺑﺗﻭﻗﻳﻊ ﺃﻭ ﻣﺎ ﻳﻌﺎﺩﻟﻪ‬
‫ ﻛﻣﺎ‬.‫ﻟﻼﻣﺗﺛﺎﻝ ﻟﻠﻘﻭﺍﻋﺩ ﺍﻟﻣﺣﺩﺩﺓ ﻣﻥ ﻗﺑﻝ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ 6.1.4 The accreditation body
‫ﻳﺟﺏ ﻋﻠﻰ ﺍﻻﻟﺗﺯﺍﻡ ﺃﻥ ﻳﻧﻅﺭ ﻓﻲ ﺍﻟﺟﻭﺍﻧﺏ ﺍﻟﻣﺗﻌﻠﻘﺔ‬ shall require all personnel to
،‫ﺑﺎﻟﺳﺭﻳﺔ ﻭﺍﻻﺳﺗﻘﻼﻝ ﻋﻥ ﺍﻟﻣﺻﺎﻟﺢ ﺍﻟﺗﺟﺎﺭﻳﺔ ﻭﻏﻳﺭﻫﺎ‬
commit themselves formally by a
‫ﻭﺃﻳﺔ ﻋﻼﻗﺔ ﺃﻭ ﺍﺗﻔﺎﻗﻳﺔ ﺟﺎﻣﻌﺔ ﺳﺎﺑﻘﺔ ﻣﻊ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ‬
.‫ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﺗﻲ ﺳﻭﻑ ﻳﺗﻡ ﺗﻘﻳﻳﻣﻬﺎ‬ signature or equivalent to comply
with the rules defined by the
accreditation body. The
commitment shall consider
aspects
relating to confidentiality and to
independence from commercial
and other interests, and any
existing or prior association with
CABs to be assessed.
6.2 Personnel involved in the

‫ ﺍﻷﻓﺭﺍﺩ ﺍﻟﻣﺷﺎﺭﻛﻳﻥ ﻓﻲ ﻋﻣﻠﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ‬2.6 accreditation process
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺻﻧﻑ ﻛﻝ ﻭﻅﻳﻔﺔ‬1.2.6 6.2.1 The accreditation body
shall describe for each activity
:‫ﺗﺷﻣﻠﻬﺎ ﻋﻣﻠﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ involved in the accreditation process
،‫ﺃ( ﺍﻟﻣﺅﻫﻼﺕ ﻭﺍﻟﺧﺑﺭﺓ ﻭﺍﻟﻛﻔﺎءﺓ ﺍﻟﻣﻁﻠﻭﺑﺔ‬ :
a) the qualifications, experience and
‫ﺏ( ﺍﻟﻣﺗﻁﻠﺑﺎﺕ ﻣﻥ ﻧﺎﺣﻳﺔ ﺍﻟﺗﺩﺭﻳﺏ ﺍﻷﻭﻟﻲ ﻭ ﺍﻟﺗﻛﻭﻳﻥ‬ competence required, and
.‫ﺍﻟﻣﺳﺗﻣﺭ‬ b) initial and ongoing training
required.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺿﻊ ﺇﺟﺭﺍءﺍﺕ‬2.2.6
‫ﻻﺧﺗﻳﺎﺭ ﻭﺍﻟﺗﺩﺭﻳﺏ ﻭ ﺍﻟﻣﻭﺍﻓﻘﺔ ﺍﻟﺭﺳﻣﻳﺔ ﻋﻠﻰ ﺍﻟﺧﺑﺭﺍء‬ 6.2.2 The accreditation body
.‫ﺍﻟﻣﻘﻳّﻣﻳﻥ ﺍﻟﻣﺗﻌﺎﻣﻝ ﻣﻌﻬﻡ ﻓﻲ ﻋﻣﻠﻳﺔ ﺍﻟﺗﻘﻳﻳﻡ‬ shall establish procedures for
selecting, training and formally
approving assessors and experts
used in the assessment process.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﻌﻳﻥ ﺍﻟﻣﺟﺎﻻﺕ ﺍﻟﻣﺣﺩﺩﺓ‬3.2.6

‫ﺍﻟﺗﻲ ﺍﺛﺑﺕ ﻓﻳﻬﺎ ﻛﻝ ﻣﻘﻳﻡ ﻭﺧﺑﻳﺭ ﻛﻔﺎءﺗﻪ ﻟﻠﺗﻘﻳﻳﻡ‬ 6.2.3 The accreditation body shall
identify the specific scopes in which each
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺿﻣﺎﻥ ﺍ ّﻥ ﺍﻟﻣﻘﻳّﻣﻳﻥ‬4.2.6 assessor and expert has demonstrated
competence to assess.
‫ﻭﺍﻟﺧﺑﺭﺍء‬ 6.2.4 The accreditation body shall
ensure that assessors and, where relevant,
‫ ﻭﻣﻌﺎﻳﻳﺭ ﺍﻻﻋﺗﻣﺎﺩ‬،‫ﺃ( ﻟﺩﻳﻬﻡ ﻣﻌﺭﻓﺔ ﻛﺎﻣﻠﺔ ﺑﺈﺟﺭﺍءﺍﺕ ﺍﻻﻋﺗﻣﺎﺩ‬ experts :
،‫ﻭﺍﻟﻣﺗﻁﻠﺑﺎﺕ ﺍﻷﺧﺭﻯ ﺫﺍﺕ ﺍﻟﺻﻠﺔ‬ a) are familiar with accreditation
procedures, accreditation criteria and other
، ‫ﺏ( ﺧﺿﻌﻭﺍ ﻟﺗﺩﺭﻳﺏ ﻣﻧﺎﺳﺏ ﺧﺎﺹ ﺑﻣﺩﻗﻘﻲ ﺍﻻﻋﺗﻣﺎﺩ‬ relevant requirements,
b) have undergone a relevant accreditation
،‫ﺝ( ﻟﺩﻳﻬﻡ ﻣﻌﺭﻓﺔ ﻛﺎﻣﻠﺔ ﺑﻁﺭﻳﻘﺔ ﺍﻟﺗﻘﻳﻳﻡ ﺍﻟﻣﻧﺎﺳﺑﺔ ﻭﻭﺛﺎﺋﻕ ﺍﻟﺗﻘﻳﻳﻡ‬ assessor training,
c) have a thorough knowledge of the
‫ ﺳﻭﺍء ﻛﺗﺎﺑﻳﺎ ً ﺃﻭ‬،‫ﺩ( ﻗﺎﺩﺭﻳﻥ ﻋﻠﻰ ﺍﻟﺗﻭﺍﺻﻝ ﺑﺷﻛﻝ ﻓﻌﺎﻝ‬ relevant assessment methods,
d) are able to communicate effectively, both
،‫ ﺑﺎﻟﻠﻐﺎﺕ ﺍﻟﻣﻁﻠﻭﺑﺔ‬، ً ‫ﺷﻔﺎﻫﻳﺎ‬ in writing and orally, in the required
languages, and
‫ﻩ( ﻟﻬﻡ ﺻﻔﺎﺕ ﺷﺧﺻﻳﺔ ﻣﻼﺋﻧﺔ‬ e) have appropriate personal attributes.
NOTE Guidance on personal attributes may
‫ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺑﺷﺄﻥ ﺍﻟﺻﻔﺎﺕ ﺍﻟﺷﺧﺻﻳﺔ ﻳﻣﻛﻥ ﺍﻟﻌﺛﻭﺭ‬:‫ﻣﻼﺣﻅﺔ‬ be found in publications such as ISO 19011.
‫ﻋﻠﻳﻬﺎ ﻓﻲ ﺍﻟﻣﻧﺷﻭﺭﺍﺕ ﻣﺛﻝ‬
ISO 19011
‫ ﺍﻟﻣﺭﺍﻗﺑﺔ‬3.6 6.3 Monitoring

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺿﻣﺎﻥ ﺍﻷﺩﺍء ﺍﻟﻣﺭﺿﻲ ﻟﻠﺗﻘﻳﻳﻡ ﻭﻋﻣﻠﻳﺔ‬1.3.6 ensure the satisfactory performance of the
assessment and the accreditation decision-
‫ﺻﻧﻊ ﺍﻟﻘﺭﺍﺭ ﻋﻧﺩ ﺍﻻﻋﺗﻣﺎﺩ ﻭﺫﻟﻙ ﻋﺑﺭ ﻭﺿﻊ ﺇﺟﺭﺍءﺍﺕ ﻟﻣﺭﺍﻗﺑﺔ‬
making process by establishing procedures
‫ ﻳﺟﺏ‬،‫ ﻋﻠﻰ ﻭﺟﻪ ﺍﻟﺧﺻﻭﺹ‬.‫ﺃﺩﺍء ﻭﻛﻔﺎءﺓ ﺍﻟﻣﻭﻅﻔﻳﻥ ﺍﻟﻣﺷﺎﺭﻛﻳﻥ‬ for monitoring the performance and
competence of the personnel involved. In
‫ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻣﺭﺍﺟﻌﺔ ﺍﻷﺩﺍء ﻭ ﺍﺧﺗﺻﺎﺹ ﻣﻭﻅﻔﻳﻬﺎ ﻣﻥ ﺃﺟﻝ‬ particular, the accreditation body shall review
the performance and
.‫ﺗﺣﺩﻳﺩ ﺍﻻﺣﺗﻳﺎﺟﺎﺕ ﺍﻟﺗﺩﺭﻳﺑﻳﺔ‬ competence of its personnel in order to
identify training needs.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺇﺟﺭﺍء ﺍﻟﺭﺻﺩ )ﻣﺛﻼ ﻋﻥ ﻁﺭﻳﻕ‬2.3.6 6.3.2 The accreditation body shall
‫ ﺃﻭ ﻋﻥ ﻁﺭﻳﻕ ﺍﺳﺗﺧﺩﺍﻡ ﺗﻘﻧﻳﺎﺕ ﺃﺧﺭﻯ ﻣﺛﻝ‬،‫ﺍﻟﻣﻼﺣﻅﺎﺕ ﻓﻲ ﺍﻟﻣﻭﻗﻊ‬ conduct monitoring (e.g. by on-site
observations, or by using other techniques
‫ ﻭﺃﺭﺍء ﻫﻳﺋﺎﺕ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻭﺍﻟﻣﺭﺍﻗﺑﺔ‬،‫ﻣﺭﺍﺟﻌﺔ ﺗﻘﺎﺭﻳﺭ ﺍﻟﺗﻘﻳﻳﻡ‬ such as review of assessment reports,
feedback from CABs and peer monitoring of
‫ﺍﻟﻧﺯﻳﻬﺔ ﻟﻠﻣﻘﻳّﻣﻳﻥ( ﻟﺗﻘﻳﻳﻡ ﺃﺩﺍء ﺍﻟﻣﻘﻳّﻣﻳﻥ ﻭﺃﻥ ﻳﻭﺻﻲ ﺑﺎﻟﻣﺗﺎﺑﻌﺔ‬ assessors) to evaluate an assessor’s
.‫ﺍﻟﻣﻼﺋﻣﺔ ﻹﺟﺭﺍءﺍﺕ ﺗﺣﺳﻳﻥ ﺍﻷﺩﺍء‬ performance and to recommend appropriate
follow-up actions to improve performance.
‫ ﺇﻻ‬،‫ ﻋﺎﺩﺓ ﻛﻝ ﺛﻼﺙ ﺳﻧﻭﺍﺕ‬،‫ﻳﺟﺏ ﻣﺭﺍﻗﺑﺔ ﻛﻝ ﻣﻘﻳّﻡ ﻓﻲ ﺍﻟﻣﻭﻗﻊ ﺑﺎﻧﺗﻅﺎﻡ‬ Each assessor shall be observed on-site
regularly, normally every three years, unless
‫ﺍﺫﺍ ﻛﺎﻥ ﻫﻧﺎﻙ ﻣﺎ ﻳﻛﻔﻲ ﻣﻥ ﺍﻷﺩﻟﺔ ﻋﻠﻰ ﺍﺳﺗﻣﺭﺍﺭﻳﺔ ﺍﺩﺍﻥ ﺍﻟﻣﻘﻳّﻡ‬ there is sufficient supporting evidence that the
assessor is continuing to perform
.‫ﺑﻛﻔﺎءﺓ‬ competently.
‫ ﺳﺟﻼﺕ ﺍﻻﻓﺭﺍﺩ‬4.6 6.4 Personnel records
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻻﺣﺗﻔﺎﻅ ﺑﺳﺟﻼﺕ‬1.4.6 6.4.1 The accreditation body shall
‫ﺍﻟﻣﺅﻫﻼﺕ ﻭﺍﻟﺗﺩﺭﻳﺏ ﻭﺍﻟﺧﺑﺭﺓ ﻭﺍﻟﻛﻔﺎءﺓ ﻟﻛﻝ ﺷﺧﺹ ﻟﻪ ﺩﺧﻝ‬ maintain records of relevant qualifications,
training, experience and competence of
‫ ﻳﺟﺏ ﺍﻻﺣﺗﻔﺎﻅ ﺑﺳﺟﻼﺕ ﺍﻟﺗﺩﺭﻳﺏ ﻭﺍﻟﺧﺑﺭﺓ‬.‫ﻓﻲ ﻋﻣﻠﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ‬
each person involved in the accreditation
.‫ﻭﺍﻟﻣﺭﺍﻗﺑﺔ ﻣﺣﻳّﻧﺔ‬ process. Records of training, experience
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﺣﻔﺎﻅ ﻋﻠﻰ ﺳﺟﻼﺕ ﻣﺣﺩﺛﺔ‬2.4.6 and monitoring shall be kept up to date.
:‫ﻟﻠﻣﻘﻳﻣﻳﻥ ﻭﺍﻟﺧﺑﺭﺍء ﺗﺷﻣﻝ ﻋﻠﻰ ﺍﻻﻗﻝ ﻣﺎ ﻳﻠﻲ‬
maintain up-to-date records on assessors
and experts consisting of at least the
following:
a) name and address;

‫ﺃ( ﺍﻻﺳﻡ ﻭﺍﻟﻌﻧﻭﺍﻥ؛‬
b) position held and for external assessors
‫ﺏ( ﺍﻟﻣﻧﺻﺏ ﻓﻲ ﺍﻟﺫﻱ ﻳﺷﻐﻠﻪ ﻭ ﺑﺎﻟﻧﺳﺑﺔ ﻟﻠﻣﻘﻳﻣﻳﻥ‬
‫ ﺍﻟﻣﻧﺻﺏ ﺍﻟﺫﻳﻥ ﻳﺷﻐﻠﻭﻧﻪ ﻓﻲ ﻫﻳﺋﺎﺗﻬﻡ‬،‫ﺧﺎﺭﺟﻳﻳﻥ ﻭﺧﺑﺭﺍء‬
and experts, the position held in their own
organization;
.‫ﺝ( ﺍﻟﻣﺅﻫﻼﺕ ﺍﻟﺗﻌﻠﻳﻣﻳﺔ ﻭﺍﻟﻭﺿﻊ ﺍﻟﻣﻬﻧﻲ‬
c) educational qualifications and
.‫ﺩ( ﺍﻟﺧﺑﺭﺓ ﺍﻟﻌﻣﻠﻳﺔ‬
professional status;
‫ﻩ( ﺍﻟﺗﺩﺭﻳﺏ ﻓﻲ ﻧﻅﻡ ﺍﻹﺩﺍﺭﺓ ﺍﻟﺟﻭﺩﺓ ﻭﺍﻟﺗﻘﻳﻳﻡ ﻭﺃﻧﺷﻁﺔ‬
d) work experience;
.‫ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬
e) training in management systems,
‫ﻭ( ﺍﻟﻛﻔﺎءﺓ ﻟﻠﻘﻳﺎﻡ ﺑﻣﻬﺎﻡ ﺗﻘﻳﻳﻡ ﻣﺣﺩﺩﺓ؛‬
assessment and conformity assessment
.‫ﺯ( ﺍﻟﺧﺑﺭﺓ ﻓﻲ ﺗﻘﻳﻳﻡ ﻭﻧﺗﺎﺋﺞ ﺍﻟﺭﺻﺩ ﺍﻟﻣﻧﺗﻅﻡ‬
activities;
f) competence for specific assessment
tasks;
g) experience in assessment and results of
their regular monitoring.
58
58
‫ ﻋﻣﻠﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ACCREDITATION PROCESS
‫ﻋﻤﻠﻴﺔ ﺍﻻﻋﺘﻤﺎﺩ‬
‫ﺷﻬﺎﺩﺓ ﺍﻻﻋﺗﻣﺎﺩ‬
‫ﻁﻠﺏ ﺭﺳﻣﻲ‬
‫ﻧﻌﻡ‬
‫ﻻ‬
‫ﺍﻟﻘﺭﺍﺭ‬ ‫ﺗﻘﻳﻳﻡ ﺍﺿﺎﻓﻲ‬
‫ﻣﺭﺍﺟﻌﺔ ﺍﻟﻣﻠﻑ‬
‫ﺍﻟﺗﻘﺭﻳﺭ ﺍﻟﻧﻬﺎﺋﻲ ﻭ ﺗﻭﺻﻳﺎﺕ‬

‫ﻓﺭﻳﻕ ﺍﻟﺗﺩﻗﻳﻕ‬
‫ﻻ‬
‫ﻗﺑﻭﻝ ﺍﻟﻣﻠﻑ‬ ‫ﻣﻌﻠﻭﻣﺎﺕ ﺇﺿﺎﻓﻳﺔ‬
‫ﻧﻌﻡ‬ ‫ﻣﺭﺍﺟﻌﺔ ﻭﺇﻏﻼﻕ ﺣﺎﻻﺕ‬

‫ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬
‫ﺑﺭﻣﺟﺔ ﻋﻣﻠﻳﺔ ﺍﻟﺗﻘﻳﻳﻡ‬ ‫ﺇﺟﺭﺍء ﻋﻣﻠﻳﺔ ﺍﻟﺗﻘﻳﻳﻡ‬
‫‪59‬‬
‫ﻣﻌﺎﻳﻳﺭ ﺍﻻﻋﺗﻣﺎﺩ‬
‫ﻫﻴﺌﺔ ﺍﻻﻋﺘﻤﺎﺩ‬
‫‪ISO /CEI 17011‬‬
‫ﺍﻟﻤﺨﺘﺒﺮ‬
‫ﻫﻴﺌﺔ ﺍﻟﻤﺮﺍﻗﺒﺔ ﻭﺍﻟﺘﻔﺘﻴﺶ‬
‫‪ISO 17025‬‬ ‫ﻫﻴﺌﺔ ﻣﻨﺢ ﺍﻟﺸﻬﺎﺩﺍﺕ‬ ‫‪ISO 17020‬‬
‫‪ISO 15189‬‬
‫‪ISO 17065‬‬ ‫‪ISO 17024‬‬
‫ﺍﻻﺧﺘﺒﺎﺭ ﻭﺍﻟﺘﺤﻠﻴﻞ‬ ‫ﻣﻌﺎﻳﺮﺓ‬ ‫‪ISO 17021‬‬ ‫ﺍﻟﻤﺮﺍﻗﺒﺔ ﻭﺍﻟﺘﻔﺘﻴﺶ‬

‫‪ISO 22003‬‬
‫ﺇﺻﺪﺍﺭ ﺍﻟﺸﻬﺎﺩﺍﺕ‬
‫ﺷﻬﺎﺩﺓ ﺍﻟﻤﻨﺘﺞ‬ ‫ﺷﻬﺎﺩﺓ ﺍﻟﻤﻬﺎﺭﺍﺕ‬
‫ﻧﻈﻢ ﺍﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ‬
‫‪60‬‬
‫ ﻋﻣﻠﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ‬7 61
7.1 Accreditation criteria and

‫ ﻣﻌﺎﻳﻳﺭ ﺍﻻﻋﺗﻣﺎﺩ ﻭﺍﻟﻣﻌﻠﻭﻣﺎﺕ‬1.7 information
7.1.1 The general criteria for
‫ ﻳﺟﺏ ﺃﻥ ﺗﻛﻭﻥ ﺍﻟﻣﺗﻁﻠﺑﺎﺕ ﺍﻟﻌﺎﻣﺔ ﻟﻼﻋﺗﻣﺎﺩ ﺗﻘﻳﻳﻡ‬1.1.7 accreditation of CABs shall be those
‫ﺍﻟﻣﻁﺎﺑﻘﺔ ﻳﺟﺏ ﺍﻥ ﺗﻛﻭﻥ ﺗﻠﻙ ﺍﻟﻣﺑﻳﻧﺔ ﻓﻲ ﺍﻟﻭﺛﺎﺋﻕ‬ set out in the relevant normative
documents such as International
‫ﺍﻟﻘﻳﺎﺳﻳﺔ ﻣﺛﻝ ﺍﻟﻣﻭﺍﺻﻔﺎﺕ ﻭﺍﻻﺩﻟﺔ‬ Standards and Guides for the
operation of CABs.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺟﻌﻝ ﻣﺎ ﻳﻠﻲ ﻣﺗﺎﺣﺎ‬2.1.7 7.1.2 The accreditation body
shall make publicly available, and
: ،‫ ﻭﺗﻘﻭﻡ ﺑﺗﺣﺩﻳﺛﻪ ﻋﻠﻰ ﻓﺗﺭﺍﺕ ﻛﺎﻓﻳﺔ‬،‫ﻟﻠﻌﻣﻭﻡ‬ update at adequate intervals, the
following:
‫ ﺑﻣﺎ‬،‫ﺃ( ﻣﻌﻠﻭﻣﺎﺕ ﻣﻔﺻﻠﺔ ﻋﻥ ﻋﻣﻠﻳﺎﺕ ﺍﻟﺗﻘﻳﻳﻡ ﻭﺍﻋﺗﻣﺎﺩﻫﺎ‬ a) detailed information about its
‫ ﻭﺗﻌﻠﻳﻕ‬،‫ ﻭﺍﻟﺗﻣﺩﻳﺩ‬،‫ ﻭﺍﻟﺣﻔﺎﻅ‬،‫ﻓﻲ ﺫﻟﻙ ﺗﺭﺗﻳﺑﺎﺕ ﻣﻧﺢ‬ assessment and accreditation
processes, including arrangements
‫ﻭﺳﺣﺏ ﺍﻻﻋﺗﻣﺎﺩ؛‬ for granting, maintaining, extending,
reducing, suspending and
‫ﺏ( ﺍﻟﻭﺛﺎﺋﻕ ﺃﻭ ﺍﻹﺷﺎﺭﺍﺕ ﺍﻟﺗﻲ ﺗﺣﺗﻭﻱ ﻋﻠﻰ ﻣﺗﻁﻠﺑﺎﺕ‬ withdrawing accreditation;
b) a document or reference
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﺍﻟﻣﺗﻁﻠﺑﺎﺕ ﺍﻟﻔﻧﻳﺔ ﺍﻟﻣﺣﺩﺩﺓ‬،‫ﺍﻻﻋﺗﻣﺎﺩ‬ documents containing the
requirements for accreditation,
،‫ﻟﻛﻝ ﻣﺟﺎﻻﺕ ﺍﻻﻋﺗﻣﺎﺩ‬
including technical requirements
specific to each field of accreditation,
where applicable;
‫ﺝ( ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻌﺎﻣﺔ ﻋﻥ ﺍﻟﺭﺳﻭﻡ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﺎﻻﻋﺗﻣﺎﺩ؛‬

c) general information about the fees
.‫ﺩ( ﻭﺻﻑ ﻟﻠﺣﻘﻭﻕ ﻭﺍﻟﺗﺯﺍﻣﺎﺕ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ relating to the accreditation;
d) a description of the rights and
‫ﻩ( ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﻋﻥ ﺍﻟﻬﻳﺋﺔ ﺍﻟﻣﻌﺗﻣﺩﺓ ﻓﻲ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻛﻣﺎ ﻫﻭ‬ obligations of CABs;
e) information on the accredited CABs
.8.2.1 ‫ﻣﻭﺿﺢ ﻓﻲ‬ as described in 8.2.1;
f) information on procedures for
‫ﻭ( ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﻋﻥ ﺇﺟﺭﺍءﺍﺕ ﻣﻌﺎﻟﺟﺔ ﺍﻟﺷﻛﺎﻭﻯ ﻭﺍﻟﻁﻌﻭﻥ؛‬ lodging and handling complaints and
appeals;
‫ﺯ( ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺣﻭﻝ ﺍﻟﺳﻠﻁﺔ ﺍﻟﺗﻲ ﻳﻌﻣﻝ ﺑﻬﺎ ﺑﺭﻧﺎﻣﺞ ﺍﻻﻋﺗﻣﺎﺩ؛‬ g) information about the authority
under which the accreditation
‫ﺡ( ﻭﺻﻑ ﻟﻠﺣﻘﻭﻕ ﻭﺍﻟﻭﺍﺟﺑﺎﺕ‬ programme operates;
h) a description of its rights and duties;
‫ﻁ( ﻣﻌﻠﻭﻣﺎﺕ ﻋﺎﻣﺔ ﻋﻥ ﺍﻟﻭﺳﺎﺋﻝ ﺍﻟﺗﻲ ﻳﺣﺻﻝ ﻣﻥ ﺧﻼﻟﻬﺎ‬ i) general information about the means
by which it obtains financial support;
‫ﻋﻠﻰ ﺍﻟﺩﻋﻡ ﺍﻟﻣﺎﻟﻲ؛‬ j) information about its activities and
stated limitations under which it
‫ﻱ( ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﻋﻥ ﺃﻧﺷﻁﺗﻬﺎ ﻭﺍﻟﻘﻳﻭﺩ ﺍﻟﻣﻧﺻﻭﺹ ﻋﻠﻳﻬﺎ ﺍﻟﺗﻲ‬
operates;
.‫ﺗﻌﻣﻝ ﻓﻳﻬﺎ‬ k) information about the related bodies
as described in 4.3.7, if applicable.
‫ﻙ( ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﻋﻥ ﺍﻟﻬﻳﺋﺎﺕ ﺫﺍﺕ ﺍﻟﺻﻠﺔ ﻛﻣﺎ ﻫﻭ ﻣﻭﺿﺢ ﻓﻲ‬
.‫ ﺇﻥ ﻭﺟﺩﺕ‬،4.3.7
‫ ﻁﻠﺏ ﺍﻻﻋﺗﻣﺎﺩ‬2.7 7.2 Application for accreditation

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﻁﻠﺏ ﻣﻣﺛﻝ ﻣﻔﻭﺽ ﻣﻥ‬1.2.7 shall require a duly authorized
:‫ﻫﻳﺋﺔ ﺍﻟﺗﻘﻳﻳﻡ ﻁﺑﻘﺎ ﻟﺗﻘﺩﻳﻡ ﻁﻠﺏ ﺭﺳﻣﻲ ﻳﺗﺿﻣﻥ ﻣﺎ ﻳﻠﻲ‬ representative of the applicant CAB to
make a formal application that includes
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ‬،‫ﺃ( ﺍﻟﺧﺻﺎﺋﺹ ﺍﻟﻌﺎﻣﺔ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ the following:
a) general features of the CAB,
‫ﺍﻟﻛﻳﺎﻥ ﺍﻟﻣﺅﺳﺳﻲ ﻭﺍﻻﺳﻡ ﻭﺍﻟﻌﻧﺎﻭﻳﻥ ﻭﺍﻟﻭﺿﻊ ﺍﻟﻘﺎﻧﻭﻧﻲ‬ including corporate entity, name,
addresses, legal status and human and
‫ﻭﺍﻟﻣﻭﺍﺭﺩ ﺍﻟﺑﺷﺭﻳﺔ ﻭﺍﻟﺗﻘﻧﻳﺔ؛‬ technical resources;
b) general information concerning the
‫ﺏ( ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻌﺎﻣﺔ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻣﺛﻝ‬ CAB such as its activities, its
‫ ﻭﻋﻼﻗﺗﻬﺎ ﻣﻊ ﻛﻳﺎﻥ ﺃﻛﺑﺭ ﺍﻭ ﺷﺭﻛﺎﺕ ﺇﻥ‬،‫ﺃﻧﺷﻁﺗﻬﺎ‬ relationship in a larger corporate entity
if any, and addresses of all its physical
‫ ﻭﻋﻧﺎﻭﻳﻥ ﺟﻣﻳﻊ ﻣﻭﺍﻗﻌﻬﺎ ﺍﻟﻣﺎﺩﻳﺔ ﺍﻟﺗﻲ ﻳﻐﻁﻳﻬﺎ‬،‫ﻭﺟﺩﺕ‬ location(s) to be covered by the scope
of accreditation;
.‫ﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ‬ c) a clearly defined, requested, scope
of accreditation;
.‫ ﻣﺟﺎﻝ ﻁﻠﺏ ﺍﻻﻋﺗﻣﺎﺩ‬، ‫ﺝ( ﻣﺣﺩﺩﺓ ﺑﻭﺿﻭﺡ‬ d) an agreement to fulfil the
requirements for accreditation and the
‫ﺩ( ﺇﻟﻰ ﺍﺗﻔﺎﻕ ﻟﺗﺣﻘﻳﻕ ﻣﺗﻁﻠﺑﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ ﻭﺍﻻﺗﺯﺍﻣﺎﺕ ﺍﻷﺧﺭﻯ‬ other obligations of the CAB, as
.8.1 ‫ ﻛﻣﺎ ﻫﻭ ﻣﻭﺿﺢ ﻓﻲ‬،‫ﻣﻥ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ described in 8.1.
‫ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﻁﻠﺏ ﻣﻥ ﻣﻘﺩﻡ ﺍﻟﻁﻠﺏ‬2.2.7 7.2.2 The accreditation body shall
‫ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺗﻭﻓﻳﺭ ﻣﺎ ﻻ ﻳﻘﻝ ﻋﻥ‬ require the applicant CAB to provide at
:‫ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﺗﺎﻟﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻗﺑﻝ ﺑﺩء ﺍﻟﺗﻘﻳﻳﻡ‬ least the following information relevant to
the accreditation prior to commencement
of the assessment:
‫ﺃ( ﻭﺻﻑ ﻟﺧﺩﻣﺎﺕ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﺗﻲ ﺗﺗﻌﻬﺩ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ‬
‫ ﻭﻗﺎﺋﻣﺔ ﻣﻥ ﺍﻟﻣﻌﺎﻳﻳﺭ ﻭﺍﻷﺳﺎﻟﻳﺏ ﺃﻭ‬،‫ﺍﻟﻣﻁﺎﺑﻘﺔ ﺑﻬﺎ‬ a) a description of the conformity
‫ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﺗﻲ ﺗﺳﻌﻰ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻥ ﺗﻁﺑﻕ‬ assessment services that the CAB
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﺣﺩﻭﺩ ﺍﻟﻘﺩﺭﺓ ﺣﻳﺛﻣﺎ‬،‫ﻋﻠﻳﻬﺎ ﺍﻻﻋﺗﻣﺎﺩ‬ undertakes, and a list of standards,
methods or procedures for which the
‫ﻳﻧﻁﺑﻕ ﺫﻟﻙ؛‬
CAB seeks accreditation, including limits
of capability where applicable;
‫ﺏ( ﻧﺳﺧﺔ )ﻋﻠﻰ ﺍﻟﻭﺭﻕ ﺃﻭ ﻓﻲ ﺷﻛﻝ ﺇﻟﻛﺗﺭﻭﻧﻲ( ﻣﻥ ﺩﻟﻳﻝ‬
‫ ﻭﺍﻟﻭﺛﺎﺋﻕ‬،‫ﺍﻟﺟﻭﺩﺓ ﻣﻥ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ b) a copy (on paper or in electronic form)
‫ ﻣﺛﻝ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﻋﻥ‬،‫ﻭﺍﻟﺳﺟﻼﺕ ﺫﺍﺕ ﺍﻟﺻﻠﺔ‬ of the quality manual of the CAB, and
relevant associated documents and
‫ﺍﻟﻣﺷﺎﺭﻛﺔ ﻓﻲ ﺍﺧﺗﺑﺎﺭﺍﺕ ﺍﻟﻛﻔﺎءﺓ ﻛﻣﺎ ﻫﻭ ﻣﻭﺿﺢ ﻓﻲ‬
records, such as information on
.‫ ﺣﻳﺛﻣﺎ ﻳﻧﻁﺑﻕ ﺫﻟﻙ‬،7.15 participation in proficiency testing as
described in 7.15, where applicable.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻣﺭﺍﺟﻌﺔ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ‬3.2.7 7.2.3 The accreditation body shall
review for adequacy the information
.‫ﺍﻟﻣﻘﺩﻣﺔ ﻣﻥ ﻗﺑﻝ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻟﻣﻌﺭﻓﺔ ﻛﻔﺎءﺗﻬﺎ‬
supplied by the CAB.
‫ ﻣﺭﺍﺟﻌﺔ ﺍﻟﻣﻭﺍﺭﺩ‬3.7
7.3 Resource review
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻣﺭﺍﺟﻌﺔ ﻗﺩﺭﺗﻬﺎ ﻋﻠﻰ‬1.3.7
‫ﺍﻟﻘﻳﺎﻡ ﺑﺎﻟﺗﻘﻳﻳﻡ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﺗﻲ ﻗﺎﻣﺕ ﺑﺎﻟﻁﻠﺏ‬ 7.3.1 The accreditation body shall
‫ ﻭﺍﻟﻛﻔﺎءﺓ ﻭﺗﻭﻓﺭ‬،‫ ﻣﻥ ﺣﻳﺙ ﺍﻟﺳﻳﺎﺳﺎﺕ ﺍﻟﺧﺎﺻﺔ ﺑﻬﺎ‬، review its ability to carry out the
assessment of the applicant CAB, in terms
.‫ﻣﻘﻳّﻣﻳﻥ ﻣﻧﺎﺳﺑﻳﻥ ﻭﺧﺑﺭﺍء ﻣﻼﺋﻣﻳﻥ‬
of its own policy, its competence and the
‫ ﻛﻣﺎ ﺗﺷﻣﻝ ﺍﻟﻣﺭﺍﺟﻌﺔ ﺃﻳﺿﺎ ﻗﺩﺭﺓ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬2.3.7 availability of suitable assessors and
experts.
.‫ﻋﻠﻰ ﺍﺍﻟﻘﻳﺎﻡ ﺑﺎﻟﺗﻘﻳﻳﻡ ﺍﻷﻭﻟﻲ ﻓﻲ ﺍﻟﻭﻗﺕ ﺍﻟﻣﻧﺎﺳﺏ‬
7.3.2 The review shall also include the

ability of the accreditation body to carry out
the initial assessment in a timely manner.
7.4 Subcontracting the assessment

‫ ﺍﻟﺗﻌﺎﻗﺩ ﻣﻥ ﺍﻟﺑﺎﻁﻥ‬4.7 7.4.1 The accreditation body shall
normally undertake the assessment on
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺗﻌﻬﺩ ﺑﺎﻟﺗﻘﻳﻳﻡ ﺍﻟﺫﻱ‬1.4.7
which accreditation is based.
‫ ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻭ ﻟﻳﺱ‬.‫ﻳﺳﺗﻧﺩ ﻋﻠﻳﻪ ﺍﻻﻋﺗﻣﺎﺩ‬ The accreditation body shall not
‫ﺍﻟﻣﺗﻌﺎﻗﺩ ﻣﻥ ﺍﻟﺑﺎﻁﻥ ﺑﺎﺗﺧﺎﺫ ﺍﻟﻘﺭﺍﺭﺍﺕ ﻓﻲ ﻋﻣﻠﻳﺔ ﺻﻧﻊ‬ subcontract the decision-making. If the
accreditation body subcontracts
‫ ﻓﻲ ﻣﺎ ﻳﺧﺹ ﺍﻟﺗﻘﻳﻳﻣﺎﺕ ﻣﻥ ﺍﻟﺑﺎﻁﻥ ﺑﺎﻟﻧﺳﺑﺔ‬.‫ﺍﻟﻘﺭﺍﺭ‬
assessments, it shall have a policy
‫ ﻳﺟﺏ ﺃﻥ ﻳﻛﻭﻥ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻝ‬،‫ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ describing the conditions under which
‫ﻭﺻﻑ ﻟﻠﺳﻳﺎﺳﺔ ﻭﻅﺭﻭﻑ ﺍﻟﺗﻲ ﺗﻧﺿﻡ ﺍﻟﺗﻌﺎﻗﺩ ﻣﻥ‬ subcontracting may take place.
A properly documented agreement
‫ﺍﻟﺑﺎﻁﻥ ﻭ ﻳﻛﻭﻥ ﺍﻻﺗﻔﺎﻕ ﻣﻭﺛﻘﺎ ﺑﺷﻛﻝ ﺻﺣﻳﺢ ﻳﻐﻁﻲ‬
covering the arrangements, including
‫ ﺑﻣﺎ ﻓﻳﻬﺎ ﺍﻟﺳﺭﻳﺔ ﻭﻧﺯﺍﻉ ﺍﻻﻁﺭﺍﻑ ﺫﺍﺕ‬،‫ﺍﻟﺗﺭﺗﻳﺑﺎﺕ‬ confidentiality and conflict of interest, shall
.‫ﺍﻟﻌﻼﻗﺔ‬ be drawn up.
‫ ﺍﻟﺗﻌﺎﻗﺩ ﻣﻊ ﺍﻟﺧﺑﺭﺍء ﻭﺍﻟﻣﻘﻳﻣﻳﻥ ﺍﻟﺧﺎﺭﺟﻳﻳﻥ ﻻ‬:‫ﻣﻼﺣﻅﺔ‬ NOTE : Contracting of external individual

‫ﻳﻌﺗﺑﺭ ﺗﻌﺎﻗﺩ ﻣﻥ ﺍﻟﺑﺎﻁﻥ‬ assessors and experts is not to be
considered as subcontracting.
:‫ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬2.4.7 7.4.2 The accreditation body:

a) shall take full responsibility for all
‫ﺃ( ﺗﺗﺣﻣﻝ ﺍﻟﻣﺳﺅﻭﻟﻳﺔ ﻛﺎﻣﻠﺔ ﻋﻥ ﺟﻣﻳﻊ ﺍﻟﺗﻘﻳﻳﻣﺎﺕ ﻣﻥ ﺍﻟﺑﺎﻁﻥ‬ subcontracted assessments and shall itself
،‫ﻭﻳﺟﺏ ﺍﻥ ﺗﺿﻣﻥ ﻟﻧﻔﺳﻬﺎ ﺍﻟﻛﻔﺎءﺓ ﻟﺻﻧﻊ ﺍﻟﻘﺭﺍﺭ‬ have competence in the decision-making,
b) shall maintain its responsibility for
،‫ ﻭﺍﻟﺣﻔﺎﻅ‬،‫ﺏ( ﻳﺟﺏ ﺍﻟﺣﻔﺎﻅ ﻋﻠﻰ ﻣﺳﺅﻭﻟﻳﺗﻬﺎ ﻓﻲ ﺍﻟﻣﻧﺢ‬
granting, maintaining, extending, reducing,
،‫ ﻭﺍﻟﺗﻌﻠﻳﻕ ﺃﻭ ﺳﺣﺏ ﺍﻻﻋﺗﻣﺎﺩ‬،‫ ﻭﺍﻟﺣﺩ‬،‫ﻭﺍﻟﺗﻣﺩﻳﺩ‬ suspending or withdrawing accreditation,
c) shall ensure that the body and its
‫ﺝ( ﺿﻣﺎﻥ ﺍﻥ ﺗﻛﻭﻥ ﺍﻟﻬﻳﺋﺔ ﻭﻣﻭﻅﻔﻳﻬﺎ ﺍﻟﻣﺷﺎﺭﻛﻳﻥ ﻓﻲ‬
personnel involved in the assessment
‫ ﻟﻬﻡ ﺍﻟﻛﻔﺎءﺓ‬،‫ ﻭﻛﺫﻟﻙ ﺍﻟﺗﻘﻳﻳﻡ ﻣﻥ ﺍﻟﺑﺎﻁﻥ‬،‫ﻋﻣﻠﻳﺔ ﺍﻟﺗﻘﻳﻳﻡ‬ process, to which assessment has been
‫ﻭﺍﻻﻣﺗﺛﺎﻝ ﻟﻣﺗﻁﻠﺑﺎﺕ ﻫﺫﺍ ﺍﻟﻣﻌﻳﺎﺭ ﺍﻟﺩﻭﻟﻲ ﻭ ﻛﺫﻟﻙ ﺃﻱ‬ subcontracted, are competent and comply
with the applicable requirements of this
‫ﺃﺣﻛﺎﻡ ﺍﻭﻣﺑﺎﺩﺉ ﺗﻭﺟﻳﻬﻳﺔ‬
International Standard and any provisions
‫ﺩ( ﻳﺟﺏ ﺍﻟﺣﺻﻭﻝ ﻋﻠﻰ ﻣﻭﺍﻓﻘﺔ ﺧﻁﻳﺔ ﻣﻥ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ‬ and guidelines given by the subcontracting
.‫ﺍﻟﻣﻁﺎﺑﻘﺔ ﻻﺳﺗﺧﺩﺍﻡ ﺗﻌﺎﻗﺩ ﻣﻥ ﺍﻟﺑﺎﻁﻥ ﻣﻌﻳّﻥ‬ accreditation body, and
d) shall obtain the written consent of the
CAB to use a particular subcontractor.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻋﺩﺍﺩ ﻗﺎﺋﻣﺔ ﺍﻟﻣﺗﻌﺎﻗﺩﻳﻥ ﻣﻥ‬3.4.7 7.4.3 The accreditation body shall list
the subcontractors it uses for assessments
‫ﺍﻟﺑﺎﻁﻥ ﺍﻟﻣﺳﺗﺧﺩﻣﻳﻥ ﻟﻠﺗﻘﻳﻳﻡ ﻭﺍﻥ ﻳﻛﻭﻥ ﻟﻬﺎ ﻭﺳﻳﻠﺔ ﻟﺗﻘﻳﻳﻡ‬
and shall have means for assessing and
.‫ ﻭﺗﺭﺻﺩ ﺍﺧﺗﺻﺎﺻﻬﻡ ﻭﺗﺳﺟﻝ ﺍﻟﻧﺗﺎﺋﺞ‬monitoring their competence and for
‫ ﺍﻹﻋﺩﺍﺩ ﻟﻠﺗﻘﻳﻳﻡ‬5.7 recording the results.
‫ ﻳﻣﻛﻥ ﺇﺟﺭﺍء ﺯﻳﺎﺭﺓ ﺗﻣﻬﻳﺩﻳﺔ‬،‫ ﻗﺑﻝ ﺃﻥ ﻳﺗﻡ ﺍﻟﺗﻘﻳﻳﻡ ﺍﻷﻭﻟﻲ‬1.5.7 7.5 Preparation for assessment
‫ ﻫﺫﻩ ﺍﻟﺯﻳﺎﺭﺓ ﻗﺩ ﺗﺅﺩﻱ ﺇﻟﻰ‬.‫ﺑﻌﺩ ﻣﻭﺍﻓﻘﺔ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬
‫ ﺗﺣﺩﻳﺩ ﺃﻭﺟﻪ ﺍﻟﻘﺻﻭﺭ ﻓﻲ ﻧﻅﺎﻡ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﻁﺎﻟﺑﺔ‬7.5.1
Before the initial assessment, a
preliminary visit may be conducted with the
‫ ﻳﺟﺏ ﺍﻥ ﻳﻛﻭﻥ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻗﻭﺍﻋﺩ ﻭﺍﺿﺣﺔ‬.‫ ﻟﻼﻋﺗﻣﺎﺩ‬agreement of the CAB.
.‫ ﻟﺗﺟﻧﺏ ﺍﻻﺳﺗﺷﺎﺭﺍﺕ ﺧﻼﻝ ﻫﺫﻩ ﺍﻷﻧﺷﻁﺔ‬This visit may result in identification of
deficiencies in the system of the applicant
CAB or its competencies.
The accreditation body shall have clear
rules and shall exercise due care to avoid
consultancy during such activities.

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﻌﻳﻥ ﺭﺳﻣﻳﺎ ﻓﺭﻳﻕ ﺗﻘﻳﻳﻡ‬2.5.7 formally appoint an assessment team
consisting of a lead assessor and, where
‫ ﺃﻭ‬/ ‫ﻳﺗﺄﻟﻑ ﻣﻥ ﻗﺎﺋﺩ ﻓﺭﻳﻕ ﻭ ﻋﺩﺩ ﻣﻧﺎﺳﺏ ﻣﻥ ﺍﻟﻣﻘﻳﻣﻳﻥ ﻭ‬ required, a suitable number of assessors
‫ ﻋﻠﻰ‬،‫ ﻋﻧﺩ ﺍﺧﺗﻳﺎﺭ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ‬.‫ﺍﻟﺧﺑﺭﺍء ﻟﻛﻝ ﻣﺟﺎﻝ ﻣﻌﻳﻥ‬ and/or experts for each specific scope.
‫ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺿﻣﻥ ﺍﻥ ﺍﻟﺧﺑﺭﺓ ﺍﻟﻣﻭﺿﻭﻋﺔ ﻟﻛﻝ‬ When selecting the
assessment team, the accreditation body
‫ﻣﻬﻣﺔ ﺗﻛﻭ ﻣﻧﺎﺳﺑﺔ ﻟﻬﺎ ﻭﻳﺟﺏ ﻋﻠﻰ ﺍﻟﻔﺭﻳﻕ ﺑﺻﻔﺔ ﻋﺎﻣﺔ ﺍﻥ‬ shall ensure that the expertise brought to
: each assignment is appropriate. In
particular, the team as a whole :
،‫ﺃ(ﻳﻛﻭﻥ ﻟﺩﻳﻪ ﺍﻟﻣﻌﺭﻓﺔ ﺍﻟﻣﻧﺎﺳﺑﺔ ﻟﻠﻣﺟﺎﻝ ﺍﻟﻣﺣﺩﺩﺍﺍﻟﻣﺭﺍﺩ ﺍﻋﺗﻣﺎﺩ‬
‫ﺏ( ﻟﺩﻳﻬﻡ ﻓﻬﻡ ﻛﺎﻑ ﻹﺟﺭﺍء ﺗﻘﻳﻳﻡ ﻣﻭﺛﻭﻕ ﻭ ﻣﻥ ﺍﺧﺗﺻﺎﺹ ﻫﻳﺋﺔ‬ a) shall have appropriate knowledge of the
.‫ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻟﻠﻌﻣﻝ ﺿﻣﻥ ﻧﻁﺎﻕ ﺍﻻﻋﺗﻣﺎﺩ‬ specific scope for which accreditation is
sought, and
b) shall have understanding sufficient to
make a reliable assessment of the
competence of the CAB to operate within
its scope of accreditation.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺿﻣﺎﻥ ﺃﻥ ﻳﻌﻣﻝ ﺃﻋﺿﺎء‬3.5.7 7.5.3 The accreditation body shall ensure that
،‫ ﺧﺎﺻﺔ‬.‫ﺍﻟﻔﺭﻳﻕ ﺑﻧﺯﺍﻫﺔ ﻭﺍﺳﻠﻭﺏ ﻻ ﺗﺣﻳﺯ ﻓﻳﻪ‬ team members act in an impartial and non-
discriminatory manner. In particular,
‫ﺃ( ﺍﻥ ﻻ ﻳﻛﻭﻥ ﻗﺩ ﻗﺩﻡ ﺃﻋﺿﺎء ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﺍﺳﺗﺷﺎﺭﺓ ﻟﻬﻳﺋﺔ‬
a) assessment team members shall not have provided
‫ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻭ ﺍﻟﺗﻲ ﻗﺩ ﺗﺅﺛﺭ ﺳﻠﺑﺎ ﻋﻠﻰ ﻋﻣﻠﻳﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ consultancy to the CAB which might compromise the
accreditation process and decision, and
‫ ﻳﺗﻌﻳﻥ ﻋﻠﻰ ﺃﻋﺿﺎء ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ‬،6.1.4 ‫ﺏ( ﻭﻓﻘﺎ ﻷﺣﻛﺎﻡ‬ b) in accordance with the provisions of 6.1.4, the
assessment team members shall inform the
‫ ﻭﺫﻟﻙ ﻗﺑﻝ ﺍﻟﺗﻘﻳﻳﻡ ﻋﻥ ﺍﻱ ﺻﻠﺔ ﺃﻭ‬،‫ﺇﺑﻼﻍ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ accreditation body, prior to the assessment, about any
‫ﻭﺿﻊ ﺗﻧﺎﻓﺳﻲ ﺑﻳﻧﻬﻡ ﺃﻭ ﻣﻧﻅﻣﺗﻬﻡ ﻭﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﺗﻲ‬ existing, former or envisaged link or competitive
position between themselves or their organization and
‫ﺳﻳﺗﻡ ﺗﻘﻳﻳﻣﻬﺎ‬ the CAB to be assessed.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺇﺑﻼﻍ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬4.5.7
7.5.4 The accreditation body shall inform the CAB
‫ﻋﻥ ﺃﺳﻣﺎء ﺃﻋﺿﺎء ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﻭﺍﻟﻣﻧﻅﻣﺔ ﺍﻟﺗﻲ ﻳﻧﺗﻣﻭﻥ‬
of the names of the members of the assessment team
‫ ﻗﺑﻝ ﻭﻗﺕ ﻛﺎﻑ ﻟﻠﺳﻣﺎﺡ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬،‫ﺇﻟﻳﻬﺎ‬ and the organization they belong to, sufficiently in
‫ ﻳﻛﻭﻥ‬.‫ﺑﺎﻻﻋﺗﺭﺍﺽ ﻋﻠﻰ ﺗﻌﻳﻳﻥ ﺃﻱ ﻣﻘﻳﻡ ﺃﻭ ﺧﺑﻳﺭ ﻣﻌﻳﻥ‬ advance to allow the CAB to object to the appointment
.‫ﻟﻠﻬﻳﺋﺔ ﺍﻋﺗﻣﺎﺩ ﺳﻳﺎﺳﺔ ﻟﻠﺗﻌﺎﻣﻝ ﻣﻊ ﻫﺫﻩ ﺍﻻﻋﺗﺭﺍﺿﺎﺕ‬ of any particular assessor or expert. The accreditation
body shall have a policy for dealing with such
objections.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺣﺩﺩ ﺑﻭﺿﻭﺡ ﺍﻟﻣﻬﻣﺔ‬5.5.7

7.5.5 The accreditation body shall clearly
.‫ﺍﻟﻣﻌﻳﻧﺔ ﻟﻔﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ‬
define the assignment given to the assessment
‫ﻣﻬﻣﺔ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﻫﻲ ﻣﺭﺍﺟﻌﺔ ﺍﻟﻭﺛﺎﺋﻕ ﺍﻟﺗﻲ ﺗﻡ ﺟﻣﻌﻬﺎ ﻣﻥ‬ team. The task of the assessment team is to
review the documents collected from the CAB and
.‫ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻭﺇﺟﺭﺍء ﺗﻘﻳﻳﻡ ﻓﻲ ﺍﻟﻣﻭﻗﻊ‬ to conduct the on-site assessment.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺿﻊ ﺇﺟﺭﺍءﺍﺕ ﻷﺧﺫ‬6.5.7 7.5.6 The accreditation body shall establish
‫ﺍﻟﻌﻳﻧﺎﺕ )ﺇﻥ ﻭﺟﺩﺕ( ﺣﻳﺙ ﻳﻐﻁﻲ ﻧﻁﺎﻕ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ procedures for sampling (if applicable) where the
scope of the CAB covers a variety of specific
‫ ﺗﻛﻔﻝ‬.‫ﻣﺟﻣﻭﻋﺔ ﻣﺗﻧﻭﻋﺔ ﻣﻥ ﺧﺩﻣﺎﺕ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﻣﺣﺩﺩﺓ‬ conformity assessment services. The procedures
shall ensure that the assessment team witness a
‫ﺍﻹﺟﺭﺍءﺍﺕ ﺃﻥ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﻳﺷﻬﺩ ﻋﺩﺩ ﻣﻥ ﺍﻷﻣﺛﻠﺔ ﻟﺿﻣﺎﻥ‬ representative number of examples to ensure
proper evaluation of the
.‫ﺍﻟﺗﻘﻳﻳﻡ ﺍﻟﺳﻠﻳﻡ ﻭﺍﺧﺗﺻﺎﺹ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬
competence of the CAB.
‫ ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﺯﻳﺎﺭﺓ‬،‫ ﺑﺎﻟﻧﺳﺑﺔ ﻟﻠﺗﻘﻳﻳﻣﺎﺕ ﺍﻷﻭﻟﻳﺔ‬7.5.7
7.5.7 For initial assessments, in addition to
‫ ﺗﻛﻭﻥ ﻫﻧﺎﻙ ﺯﻳﺎﺭﺍﺕ ﺇﻟﻰ ﺟﻣﻳﻊ ﺍﻷﻣﺎﻛﻥ‬، ‫ﺍﻟﻣﻛﺗﺏ ﺍﻟﺭﺋﻳﺳﻲ‬ visiting the main or head office, visits shall be
made to all other premises of the CAB from which
‫ﺍﻷﺧﺭﻯ ﻣﻥ ﻗﺑﻝ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻻﺣﺩ ﺍﻭ ﻛ ّﻝ ﺍﻷﻧﺷﻁﺔ‬ one or more key activities are performed and which
.‫ﺍﻟﺭﺋﻳﺳﻳﺔ ﻭﺍﻟﺗﻲ ﻳﻐﻁﻳﻬﺎ ﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ‬ are covered by the scope of accreditation.
‫ ﻋﻧﺩﻣﺎ ﺗﻌﻣﻝ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬،‫ ﺑﺎﻟﻧﺳﺑﺔ ﻟﻠﻣﺭﺍﻗﺑﺔ ﻭﺍﻟﺗﻘﻳﻳﻡ‬8.5.7 7.5.8 For surveillance and reassessment,
‫ﻳﺟﺏ ﺍﻥ ﺗﻧﺷﺊ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺇﺟﺭﺍءﺍﺕ ﺃﺧﺫ‬،‫ﻓﻲ ﻋﺩﺓ ﺃﻣﺎﻛﻥ‬ where the CAB works from various premises,
the accreditation body shall establish
‫ﺍﻟﻌﻳﻧﺎﺕ ﻟﺿﻣﺎﻥ ﺍﻟﺗﻘﻳﻳﻡ ﺍﻟﺳﻠﻳﻡ ﻭ ﻳﻧﺑﻐﻲ ﺗﻘﻳﻳﻡ ﺟﻣﻳﻊ ﺍﻷﻣﺎﻛﻥ‬ procedures for sampling to ensure proper
assessment. All premises from which one or
‫ﺍﻟﺗﻲ ﻳﺗﻡ ﻓﻳﻬﺎ ﺗﻧﻔﻳﺫ ﺍﺣﺩ ﺃﻭ ﻛﻝ ﺍﻷﻧﺷﻁﺔ ﺍﻟﺭﺋﻳﺳﻳﺔ ﻓﻲ ﺇﻁﺎﺭ‬ more key activities are performed should be
assessed within a defined timeframe.
.‫ﺯﻣﻧﻲ ﻣﺣﺩﺩ‬
7.5.9 The accreditation body shall agree,
‫ ﻣﻊ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻭﻓﺭﻳﻕ‬،‫ ﻭﺗﺗﻔﻕ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬9.5.7
together with the CAB and the assigned
‫ ﻭﺍﻟﺟﺩﻭﻝ ﺍﻟﺯﻣﻧﻲ ﻟﻠﺗﻘﻳﻳﻡ ﻭ ﻣﻊ‬،‫ﺍﻟﺗﻘﻳﻳﻡ ﺍﻟﻣﻌﻳﻥ ﺣﻭﻝ ﺍﻟﺗﺎﺭﻳﺦ‬ assessment team, to the date and schedule for
the assessment. However, it remains the
‫ ﻓﺈﻧﻪ ﻳﻅﻝ ﻣﻥ ﻣﺳﺅﻭﻟﻳﺔ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺗﺣﺩﻳﺩ ﺍﻟﺗﺎﺭﻳﺦ‬،‫ﺫﻟﻙ‬ responsibility of the accreditation body to
pursue a date that is in accordance with the
.‫ﺍﻟﺫﻱ ﻳﺗﻡ ﻭﻓﻘﺎ ﻟﺧﻁﺔ ﺍﻟﻣﺭﺍﻗﺑﺔ ﻭﺍﻟﺗﻘﻳﻳﻡ‬ surveillance and reassessment plan.
‫ ﺗﺯﻭﺩ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﺑﺎﻟﻭﺛﺎﺋﻕ ﺍﻟﻘﻳﺎﺳﻳﺔ‬10.5.7 7.5.10 The accreditation body shall ensure that
‫ ﻭﺍﻟﻭﺛﺎﺋﻕ ﺫﺍﺕ ﺍﻟﺻﻠﺔ‬،‫ﺍﻟﻣﻼﺋﻣﺔ ﻭ ﺳﺟﻼﺕ ﺍﻟﺗﻘﻳﻳﻡ ﺍﻟﺳﺎﺑﻘﺔ‬ the assessment team is provided with the
appropriate criteria documents, previous
‫ﻭﻭﺛﺎﺋﻕ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ assessment records, and the relevant
documents and records of the CAB.
‫ ﻣﺭﺍﺟﻌﺔ ﺍﻟﻭﺛﺎﺋﻕ ﻭ ﺍﻟﺳﺟﻼﺕ‬6.7 7.6 Document and record review

‫ ﻋﻠﻰ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﺍﻥ ﻳﺭﺍﺟﻊ ﺟﻣﻳﻊ ﺍﻟﻭﺛﺎﺋﻕ‬1.6.7
7.6.1 The assessment team shall
‫ﺫﺍﺕ ﺍﻟﺻﻠﺔ ﻭﺍﻟﻭﺛﺎﺋﻕ ﺍﻟﻣﻘﺩﻣﺔ ﻣﻥ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ review all relevant documents and records
‫( ﻛﻣﺎ ﻫﻭ‬7.2.2 ‫ ﻭ‬7.2.1 ‫)ﻛﻣﺎ ﻫﻭ ﻣﻭﺿﺢ ﻓﻲ‬ supplied by the CAB (as described in 7.2.1
and 7.2.2) to evaluate its system, as
‫ ﺑﻣﺎ ﻳﺗﻔﻕ ﻣﻊ ﻣﻭﺍﺻﻔﺎﺕ ﻭﺍﻻﺣﺗﻳﺎﺟﺎﺕ ﺍﻷﺧﺭﻯ‬،‫ﻣﻭﺛﻕ‬
documented, for conformity with the
.‫ﻟﻼﻋﺗﻣﺎﺩ‬ relevant standard(s) and other
‫ ﻗﺩ ﺗﻘﺭﺭ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻋﺩﻡ ﺍﻟﻣﺿﻲ ﻓﻲ‬2.6.7 requirements for accreditation.
‫ﺇﺟﺭﺍء ﺍﻟﺗﻘﻳﻳﻡ ﻓﻲ ﺍﻟﻣﻭﻗﻊ ﺍﺳﺗﻧﺎﺩﺍ ً ﺇﻟﻰ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬
7.6.2 The accreditation body may
‫ﺍﻟﺗﻲ ﻭﺟﺩﺕ ﺧﻼﻝ ﻣﺭﺍﺟﻌﺔ ﺍﻟﻭﺛﺎﺋﻕ ﻭﺍﻟﺳﺟﻼﺕ ﻭﻓﻲ‬ decide not to proceed with an on-site
‫ ﻳﺗﻡ ﺍﻻﺑﻼﻍ ﺑﻌﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻋﺑﺭ‬،‫ﻣﺛﻝ ﻫﺫﻩ ﺍﻟﺣﺎﻻﺕ‬ assessment based on the nonconformities
found during document and record review.
‫ﻣﺭﺍﺳﻠﺔ ﺁﻭ ﺗﻘﺭﻳﺭ ﺇﻟﻰ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬
In such cases, the nonconformities shall be
reported in writing to the CAB.
‫ ﺍﻟﺗﻘﻳﻳﻡ ﻓﻲ ﺍﻟﻣﻭﻗﻊ‬7.7
7.7 On-site assessment
‫ ﻋﻠﻰ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﺍﻥ ﻳﺑﺩﺃ ﺍﻟﺗﻘﻳﻳﻡ ﻓﻲ ﺍﻟﻣﻭﻗﻊ‬1.7.7
7.7.1 The assessment team shall commence the
‫ﺑﺟﻠﺳﺔ ﺍﻓﺗﺗﺎﺣﻳﺔ ﻳﺗﻡ ﻓﻳﻬﺎ ﺑﺗﻭﺿﻭﺡ ﻏﺭﺽ ﺍﻟﺗﻘﻳﻳﻡ‬ on-site assessment with an opening meeting at which
‫ ﻓﺿﻼ‬،‫ﻭﻣﻌﺎﻳﻳﺭ ﺍﻻﻋﺗﻣﺎﺩ ﻭ ﺍﻟﺟﺩﻭﻝ ﺍﻟﺯﻣﻧﻲ ﻟﻠﺗﻘﻳﻳﻡ‬ the purpose of the assessment and accreditation
‫ﻋﻥ ﻧﻁﺎﻕ ﺍﻟﺗﻘﻳﻳﻡ ﺍﻟﺫﻱ ﺗ ّﻡ ﺗﺄﻛﻳﺩﻩ‬ criteria are clearly defined, and the assessment
schedule as well as the scope for the assessment are
‫ ﻳﻘﻭﻡ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﺑﺈﺟﺭﺍء ﺗﻘﻳﻳﻡ ﻧﺷﺎﻁﺎﺕ‬2.7.7 confirmed.
‫ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻓﻲ ﻣﻘﺭ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ 7.7.2 The assessment team shall conduct the
assessment of the conformity assessment services of
‫ﺣﻳﺙ ﻳﺗﻡ ﺗﻧﻔﻳﺫ ﺍﺣﺩ ﺃﻭ ﻛﻝ ﺍﻷﻧﺷﻁﺔ ﺍﻟﺭﺋﻳﺳﻳﺔ ﻟﻠﺗﺄﻛﺩ‬
the CAB at the premises of the CAB from which one or
‫ﻣﻥ ﺃﻥ ﻋﻠﻰ ﻛﻭﻥ ﻫﻳﺋﺔ ﺍﻟﺗﻘﻳﻳﻡ ﻣﺧﺗﺻﺔ ﻭﻣﺗﻭﺍﻓﻘﺔ ﻣﻊ‬ more key activities are performed and, where relevant,
‫ﺍﻟﻣﻌﺎﻳﻳﺭ ﺫﺍﺕ ﺍﻟﺻﻠﺔ ﻭﺍﻻﺣﺗﻳﺎﺟﺎﺕ ﺍﻷﺧﺭﻯ‬ shall perform witnessing at other selected locations
.‫ﻟﻼﻋﺗﻣﺎﺩ‬ where the CAB operates, to gather objective evidence
that
the applicable scope the CAB is competent and
‫ ﻳﺟﺏ ﻋﻠﻰ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﺑﺎﻟﺷﻬﺎﺩﺓ ﺗﻘﻳﻳﻡ ﺍﻟﻌﺩﺩ‬3.7.7 conforms to the relevant standard(s) and other
‫ﺍﻟﻛﺎﻓﻲ ﻣﻥ ﻣﻭﻅﻔﻲ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺣﻭﻝ ﺃﺩﺍء‬ requirements for accreditation.
‫ﻟﺗﻘﺩﻳﻡ ﺿﻣﺎﻥ ﻓﻲ ﺍﺧﺗﺻﺎﺹ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ 7.7.3 The assessment team shall witness the
.‫ﻓﻲ ﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ‬ performance of a representative number of staff of the
CAB to provide assurance of the competence of the
CAB across the scope of accreditation.
‫ ﺗﺣﻠﻳﻝ ﺍﻟﻭﺿﻊ ﺍﻟﻘﺎﺋﻡ ﻭﺗﻘﺭﻳﺭ ﺍﻟﺗﻘﻳﻳﻡ‬8.7

7.8 Analysis of findings and assessment report
‫ ﻋﻠﻰ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﺗﺣﻠﻳﻝ ﺟﻣﻳﻊ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ‬1.8.7
7.8.1 The assessment team shall analyse all
‫ﺫﺍﺕ ﺍﻟﺻﻠﺔ ﻭﺍﻷﺩﻟﺔ ﺍﻟﺗﻲ ﺗﻡ ﺟﻣﻌﻬﺎ ﻣﻥ ﺧﻼﻝ‬ relevant information and evidence gathered during the
document and record review and the on-site
‫ﻣﺭﺍﺟﻌﺔ ﺍﻟﻭﺛﺎﺋﻕ ﻭﺍﻟﺳﺟﻼﺕ ﻭﺍﻟﺗﻘﻳﻳﻡ ﻓﻲ ﺍﻟﻣﻭﻗﻊ‬ assessment. This analysis shall be sufficient to allow
‫ﻛﻣﺎ ﻳﺟﺏ ﺍﻥ ﻳﻛﻭﻥ ﻫﺫﺍ ﺍﻟﺗﺣﻠﻳﻝ ﻛﺎﻓﻳﺎ ﻟﻠﺳﻣﺎﺡ ﻟﻠﻔﺭﻳﻕ‬ the team to determine the extent of competence and
conformity of the CAB with the requirements for
‫ﺑﺗﺣﺩﻳﺩ ﻣﺩﻯ ﻣﻁﺎﺑﻘﺔ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻣﻊ‬ accreditation. The team’s observations on areas for
possible improvement may also be presented to the
‫ﻣﺗﻁﻠﺑﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ‬ CAB. However, consultancy shall not be provided.
. ‫ﻗﺩ ﻳﺗﻡ ﺍﻳﺿﺎ ﺗﺯﻭﻳﺩ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻣﻥ‬
7.8.2 Where the assessment team cannot reach
،‫ﻣﻼﺣﻅﺎﺕ ﺍﻟﻔﺭﻳﻕ ﻓﻲ ﻣﺟﺎﻻﺕ ﺍﻟﺗﺣﺳﻳﻥ ﺍﻟﻣﻣﻛﻧﺔ‬ a conclusion about a finding, the team should refer
back to the accreditation body for clarification.
‫ﻭﻟﻛﻥ ﻻ ﻳﺟﻭﺯ ﺗﻘﺩﻳﻡ ﺍﻻﺳﺗﺷﺎﺭﺍﺕ‬
7.8.3 The accreditation body’s reporting
‫ ﻋﻧﺩﻣﺎ ﻻ ﻳﺗﻣ ّﻛﻥ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﻣﻥ ﺍﻟﺗﻭﺻﻝ‬2.8.7 procedures shall ensure that the following requirements
‫ ﻳﻧﺑﻐﻲ ﻋﻠﻳﻪ‬،‫ﺇﻟﻰ ﻗﺭﺍﺭ ﺣﻭﻝ ﺍﻟﻧﺗﺎﺋﺞ ﺍﻟﻣﺗﺣﺻﻝ ﻋﻠﻳﻬﺎ‬ are fulfilled.
‫ﺍﻟﺭﺟﻭﻉ ﺇﻟﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻟﻼﺳﺗﻳﺿﺎﺡ‬

‫ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺗﻘﺩﻳﻡ ﺍﻟﺗﻘﺎﺭﻳﺭ ﺍﻟﺗﻲ‬3.8.7
‫ﺗﺗﺿﻣﻥ ﺍﻟﻣﺗﻁﻠﺑﺎﺕ ﺍﻟﺗﺎﻟﻳﺔ‬
‫ﺃ( ﻳﺟﺏ ﻋﻘﺩ ﺍﺟﺗﻣﺎﻉ ﺑﻳﻥ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﻭﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ‬ a) A meeting shall take place between the assessment
‫ﺍﻟﻣﻁﺎﺑﻘﺔ ﻗﺑﻝ ﻣﻐﺎﺩﺭﺓ ﺍﻟﻣﻭﻗﻊ‬ team and the CAB prior to leaving the site. At this
‫ ﻳﻘﺩﻡ ﻓﺭﻳﻕ ﺍﻟﺗﻘﻳﻳﻡ ﺗﻘﺭﻳﺭﺍ ﺧﻁﻳﺎ‬،‫ﻭﻓﻲ ﻫﺫﻩ ﺍﻟﺟﻠﺳﺔ‬ meeting, the assessment team shall provide a written
and/or oral report on its findings obtained from the
‫ﺃﻭ ﺷﻔﻭﻳﺎ ﻋﻠﻰ ﺍﻟﻧﺗﺎﺋﺞ ﺍﻟﺗﻲ ﺗﻡ ﺍﻟﺣﺻﻭﻝ ﻋﻠﻳﻬﺎ‬/‫ﻭ‬ analysis (see 7.8.1). An opportunity shall be provided
(7.8.1 ‫ﻣﻥ ﺍﻟﺗﻘﻳﻳﻡ )ﺍﻧﻅﺭ‬ for the CAB to ask questions about the findings,
‫ﻭﻳﺟﺏ ﺍﻥ ﺗﻣﻧﺢ ﻓﺭﺻﺔ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻟﻁﺭﺡ‬ including nonconformities, if any, and their basis.
،‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬،‫ﺍﻷﺳﺋﻠﺔ ﺣﻭﻝ ﺍﻟﻧﺗﺎﺋﺞ‬
،‫ﺇﺫﺍ ﻭﺟﺩﺕ‬ b) A written report on the outcome of the assessment
‫ﺏ( ﻳﻘﺩﻡ ﺍﻟﺗﻘﺭﻳﺭ ﻣﻛﺗﻭﺏ ﻭﺑﺎﻟﺳﺭﻋﺔ ﺍﻟﻣﻣﻛﻧﺔ ﻋﻥ‬ shall be promptly brought to the attention of the CAB.
‫ﻧﺗﻳﺟﺔ ﺍﻟﺗﻘﻳﻳﻡ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬. This assessment report shall contain comments on
competence and conformity, and shall identify
nonconformities, if any, to be resolved in order to
‫ﺝ( ﺗﺩﻋﻰ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻟﻠﺭﺩ ﻋﻠﻰ ﺗﻘﺭﻳﺭ‬ conform with all of the requirements for accreditation.
‫ﺍﻟﺗﻘﻳﻳﻡ ﻭﻭﺻﻑ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻣﺣﺩﺩﺓ ﺍﻟﻣﺗﺧﺫﺓ ﺃﻭ‬
‫ ﻟﺣﻝ ﺃﻱ‬،‫ﺍﻟﻣﺯﻣﻊ ﺍﺗﺧﺎﺫﻫﺎ ﺧﻼﻝ ﻓﺗﺭﺓ ﺯﻣﻧﻳﺔ ﻣﺣﺩﺩﺓ‬ c) The CAB shall be invited to respond to the
‫ﻋﺩﻡ ﻣﻁﺎﺑﻘﺔ ﺗﻡ ﺗﺣﺩﻳﺩﻫﺎ‬ assessment report and to describe the specific actions
taken
or planned to be taken, within a defined time, to resolve
any identified nonconformities.
‫ ﺗﻅﻝ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻣﺳﺅﻭﻟﺔ ﻋﻥ ﻣﺿﻣﻭﻥ‬4.8.7

7.8.4 The accreditation body shall remain
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬،‫ﺣﺗﻰ ﻟﻭ ﻟﻡ ﺗﻘﺭﻳﺭ ﺍﻟﺗﻘﻳﻳﻡ‬
responsible for the content of the assessment report,
‫ﻳﻛﻥ ﻗﺎﺋﺩ ﺍﻟﺗﻘﻳﻳﻡ ﺃﺣﺩ ﺍﻟﻣﻭﻅﻔﻳﻥ ﺍﻟﺩﺍﺋﻣﻳﻥ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ including nonconformities, even if the lead assessor is
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﻘﻭﻡ ﺑﻣﺭﺍﺟﻌﺔ‬5.8.7 not a permanent staff member of the accreditation body.
‫ﺭﺩﻭﺩ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺣﻭﻝ ﺍﻟﺣﻠﻭﻝ ﻟﻌﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬
.‫ﻭﺫﻟﻙ ﻟﻣﻌﺭﻓﺔ ﻣﺎ ﺇﺫﺍ ﻛﺎﻧﺕ ﺍﻹﺟﺭﺍءﺍﺕ ﻛﺎﻓﻳﺔ ﻭﻓﻌﺎﻟﺔ‬ 7.8.5 The accreditation body shall ensure that the
‫ ﻳﺟﺏ‬،‫ﺍﺫﺍ ﻛﺎﻧﺕ ﺭﺩﻭﺩ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻏﻳﺭ ﻛﺎﻓﻳﺔ‬ responses of the CAB to resolve nonconformities are
‫ ﻗﺩ ﺗﻁﻠﺏ ﺃﺩﻟﺔ ﻋﻠﻰ ﺍﻟﺗﻧﻔﻳﺫ‬،‫ﻁﻠﺏ ﻣﻌﻠﻭﻣﺎﺕ ﺇﺿﺎﻓﺔ‬ reviewed to see if the actions appear to be sufficient
and effective. If the CAB responses are found not to be
‫ ﺃﻭ ﻗﺩ ﻳﺗﻡ ﺇﺟﺭﺍء ﺗﻘﻳﻳﻡ‬،‫ﺍﻟﻔﻌﺎﻝ ﻟﻺﺟﺭﺍءﺍﺕ ﺍﻟﻣﺗﺧﺫﺓ‬
sufficient, further information shall be requested.
‫ﺍﺿﺎﻓﻲ ﻟﻠﺗﺣﻘﻕ ﻣﻥ ﺍﻟﺗﻧﻔﻳﺫ ﺍﻟﻔﻌﺎﻝ ﻟﻺﺟﺭﺍءﺍﺕ‬ Additionally, evidence of effective implementation of
‫ﺍﻟﺗﺻﺣﻳﺣﻳﺔ‬. actions taken may be requested, or a follow-up
assessment may be carried out to verify effective
‫ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻣﻘﺩﻣﺔ ﺇﻟﻰ ﺻﺎﻧﻊ ﻗﺭﺍﺭ ﺍﻻﻋﺗﻣﺎﺩ‬6.8.7 implementation of corrective actions.
:‫ ﻛﺣﺩ ﺃﺩﻧﻰ‬،‫ﻳﺟﺏ ﺃﻥ ﺗﺷﻣﻝ ﻣﺎ ﻳﻠﻲ‬
7.8.6 The information provided to the
accreditation decision-maker(s) shall include the
following, as a minimum:
‫ﺃ( ﺍﻟﻣﻌﺭﻑ ﺍﻟﻭﺣﻳﺩ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ؛‬ a) unique identification of the CAB;
‫ﺏ( ﺗﻭﺍﺭﻳﺦ ﺍﻟﺗﻘﻳﻳﻡ ﻓﻲ ﺍﻟﻣﻭﻗﻊ؛‬ b) date(s) of the on-site assessment;
‫ﺝ( ﻭﺃﺳﻣﺎء ﺍﻟﻣﺩﻗﻘﻳﻥ ﺃﻭ ﺍﻟﺧﺑﺭﺍء ﺍﻟﻣﺷﺎﺭﻛﻳﻥ ﻓﻲ‬ c) name(s) of the assessor(s) and/or experts
‫ﺍﻟﺗﻘﻳﻳﻡ؛‬ involved in the assessment;
d) unique identification of all premises assessed;
‫ﺩ( ﻣﻌﺭﻑ ﻭﺣﻳﺩ ﻟﺟﻣﻳﻊ ﺍﻟﻣﻭﺍﻗﻊ ﺍﻟﻣﻘﻳﻣﺔ‬ e) proposed scope of accreditation that was
‫ﻩ( ﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﺫﻱ ﺗﻡ ﺗﻘﻳﻳﻣﻬﺎ؛‬ assessed;
‫ﻭ( ﺗﻘﺭﻳﺭ ﺍﻟﺗﻘﻳﻳﻡ؛‬ f) the assessment report;
‫ﺯ( ﺇﻓﺎﺩﺓ ﻋﻥ ﻛﻔﺎﻳﺔ ﺍﻟﺗﻧﻅﻳﻡ ﺍﻟﺩﺍﺧﻠﻲ ﻭﺍﻹﺟﺭﺍءﺍﺕ‬ g) a statement on the adequacy of the internal
‫ﺍﻟﻣﻌﺗﻣﺩﺓ ﺍﻟﺗﻲ ﺍﻋﺗﻣﺩﺗﻬﺎ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻟﻣﻧﺢ‬ organization and procedures adopted by the
‫ ﻛﻣﺎ ﻫﻭ ﻣﺣﺩﺩ ﺧﻼﻝ ﺗﺣﻘﻳﻘﻬﺎ‬،‫ﺍﻟﺛﻘﺔ ﻓﻲ ﻛﻔﺎءﺗﻬﺎ‬ CAB to give confidence in its competence, as
‫ﻟﻣﺗﻁﻠﺑﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ؛‬ determined through its fulfilment of the
‫ﺡ( ﻣﻌﻠﻭﻣﺎﺕ ﺣﻭﻝ ﻣﻌﺎﻟﺟﺔ ﺣﺎﻻﺕ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ؛‬ requirements for accreditation;
h) information on the resolution of all
‫ﻁ( ﺃﻱ ﻣﻌﻠﻭﻣﺎﺕ ﺃﺧﺭﻯ ﻗﺩ ﺗﺳﺎﻋﺩ ﻓﻲ ﺗﺣﺩﻳﺩ ﺍﻟﻭﻓﺎء‬ nonconformities;
‫ﺑﺎﻟﻣﺗﻁﻠﺑﺎﺕ ﻭﻛﻔﺎءﺓ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ؛‬ i) any further information that may assist in
determining fulfilment of requirements and the
competence of the CAB;
‫ ﺑﻣﻭﺟﺯ ﻟﻧﺗﺎﺋﺞ ﺍﺧﺗﺑﺎﺭ ﺍﻟﻛﻔﺎءﺓ ﺃﻭ‬،‫ ﻋﻧﺩ ﺍﻻﻗﺗﺿﺎء‬،‫ﻱ( ﺍﻟﻘﻳﺎﻡ‬

j) where applicable, a summary of the results of
‫ﻣﻘﺎﺭﻧﺎﺕ ﺃﺧﺭﻯ ﺃﺟﺭﺗﻬﺎ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻭﺃﻳﺔ ﺇﺟﺭﺍءﺍﺕ‬ proficiency testing or other comparisons conducted by
the CAB and any actions taken as a consequence of
‫ﻳﺗﻡ ﺍﺗﺧﺎﺫﻫﺎ ﻧﺗﻳﺟﺔ ﻟﻠﻧﺗﺎﺋﺞ؛‬ the results;
‫ ﺍﻭ ﺗﻘﻠﻳﺹ ﺃﻭ ﺗﻣﺩﻳﺩ‬،‫ﻭ(ﻋﻧﺩ ﺍﻻﻗﺗﺿﺎء ﺍﻟﺗﻭﺻﻳﺔ ﺑﺷﺄﻥ ﻣﻧﺢ‬ k) where appropriate, a recommendation as to granting,
reducing or extending accreditation for the proposed
‫ﺍﻻﻋﺗﻣﺎﺩ ﻟﻠﻧﻁﺎﻕ ﺍﻟﻣﻘﺗﺭﺡ‬ scope.
‫ ﺍﺗﺧﺎﺫ ﺍﻟﻘﺭﺍﺭ ﻭﻣﻧﺢ ﺍﻻﻋﺗﻣﺎﺩ‬9.7 7.9 Decision-making and granting accreditation

‫ ﺑﺗﺑﻳﺎﻥ‬، ‫ ﻗﺑﻝ ﺍﺗﺧﺎﺫ ﺃﻱ ﻗﺭﺍﺭ‬،‫ ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬1.9.7
7.9.1 The accreditation body shall, prior to
‫( ﻛﺎﻓﻳﺔ ﻻﺗﺧﺎﺫ‬7.8.6 ‫ﺃﻧﻬﺎ ﻣﻘﺗﻧﻌﺔ ﺑﺄﻥ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ )ﺍﻧﻅﺭ‬ making a decision, be satisfied that the information (see
7.8.6) is adequate to decide that the requirements for
‫ﺍﻟﻘﺭﺍﺭ ﻭﺑﺄﻧﻪ ﻗﺩ ﺗﻡ ﺍﻟﻭﻓﺎء ﺑﻣﺗﻁﻠﺑﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ‬ accreditation have been fulfilled.
،‫ ﻭﺩﻭﻥ ﺃﻱ ﺗﺄﺧﻳﺭ ﻻ ﻣﺑﺭﺭ ﻟﻪ‬،‫ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬2.9.7 7.9.2 The accreditation body shall, without undue
‫ﺍﺗﺧﺎﺫ ﺍﻟﻘﺭﺍﺭ ﺣﻭﻝ ﻣﺎ ﺇﺫﺍ ﻛﺎﻥ ﺳﻳﺗﻡ ﻣﻧﺢ ﺃﻭ ﺗﻣﺩﻳﺩ ﺍﻻﻋﺗﻣﺎﺩ‬ delay, make the decision on whether to grant or extend
accreditation on the basis of an evaluation of all
(7.8.6 ‫ﺍﺳﺗﻧﺎﺩﺍ ً ﺇﻟﻰ ﺗﻘﻳﻳﻡ ﺟﻣﻳﻊ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻣﺗﻠﻘﺎﺕ )ﺍﻧﻅﺭ‬ information received (see 7.8.6) and any other relevant
information.
‫ﻭﺃﻱ ﻣﻌﻠﻭﻣﺎﺕ ﺃﺧﺭﻯ ﺫﺍﺕ ﺻﻠﺔ‬
‫ ﺣﻳﻥ ﺗﺳﺗﺧﺩﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻧﺗﺎﺋﺞ ﺗﻘﻳﻳﻡ ﻗﺩ‬3.9.7 7.9.3 Where the accreditation body
uses the results of an assessment already
‫ ﻓﻌﻠﻳﻬﺎ‬, ‫ﺗﻡ ﺗﻧﻔﻳﺫﻩ ﻣﻥ ﻗﺑﻝ ﻫﻳﺋﺔ ﺍﻋﺗﻣﺎﺩ ﺃﺧﺭﻯ‬
performed by another accreditation body, it
‫ﺍﻥ ﺗﻛﻭﻥ ﻣﺗﺄﻛﺩﺓ ﻣﻥ ﺃﻥ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻷﺧﺭﻯ‬ shall have assurance that the other
‫ﺗﻌﻣﻝ ﻭﻓﻘﺎ ﻟﻣﺗﻁﻠﺑﺎﺕ ﻫﺫﻩ ﺍﻟﻣﻭﺍﺻﻔﺔ‬ accreditation body was operating in
accordance with the requirements of this
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﻣﻧﺢ ﺷﻬﺎﺩﺓ‬4.9.7
‫ﺍﻋﺗﻣﺎﺩ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﻣﻌﺗﻣﺩﺓ ﻭ ﺗﺣﺩﺩ‬
provide an accreditation certificate to the
‫ ﺇﺫﺍ ﻛﺎﻥ‬،‫ﻫﺫﻩ ﺍﻟﺷﻬﺎﺩﺓ )ﻋﻠﻰ ﺍﻟﺻﻔﺣﺔ ﺍﻷﻭﻟﻰ‬ accredited CAB. This accreditation
‫ﺫﻟﻙ ﻣﻣﻛﻧﺎ ً( ﻣﺎ ﻳﻠﻲ‬ certificate shall identify (on the front page,
if possible) the following:
‫ﺃ( ﻫﻭﻳﺔ ﻭﺷﻌﺎﺭ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬

a) the identity and logo of the accreditation body;
‫ﺏ( ﺍﻟﻬﻭﻳﺔ ﺍﻟﻭﺣﻳﺩﺓ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﻣﻌﺗﻣﺩﺓ؛‬ b) the unique identity of the accredited CAB;
c) all premises from which one or more key
‫ﺝ( ﺟﻣﻳﻊ ﺍﻟﺭﺧﺹ ﻟﻸﻧﺷﻁﺔ ﺍﻟﺭﺋﻳﺳﻳﺔ ﺃﻭ ﺍﻟﺛﺎﻧﻭﻳﺔ ﺍﻟﺗﻲ‬
activities are performed and which are covered
‫ﻳﺗﻡ ﺗﻧﻔﻳﺫﻫﺎ ﻭﺍﻟﺗﻲ ﺗﻛﻭﻥ ﻣﺷﻣﻭﻟﺔ ﺑﺎﻻﻋﺗﻣﺎﺩ؛‬ by the
accreditation;
‫ﺍﻟﻣﻌﺭﻑ ﺍﻟﻭﺣﻳﺩ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﻣﻌﺗﻣﺩﺓ؛‬
ّ (‫ﺩ‬
d) the unique accreditation number of the
‫ ﻭﻋﻧﺩ‬،‫ﻫ( ﺍﻟﺗﺎﺭﻳﺦ ﺍﻟﻔﻌﻠﻲ ﻟﺿﻣﺎﻥ ﻣﻧﺢ ﺍﻻﻋﺗﻣﺎﺩ‬ accredited CAB;
e) the effective date of granting of accreditation
‫ ﺗﺎﺭﻳﺦ ﺍﻧﺗﻬﺎء ﺍﻟﺻﻼﺣﻳﺔ؛‬،‫ﺍﻻﻗﺗﺿﺎء‬
and, as applicable, the expiry date;
‫ﻭ( ﺗﻌﺭﻳﻑ ﻣﻭﺟﺯ ﻟﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻭ ﺍﻹﺷﺎﺭﺓ ﺍﻟﻳﻪ؛‬ f) a brief indication of, or reference to, the scope
of accreditation;
‫ﺯ( ﺇﻓﺎﺩﺓ ﺑﺎﻟﻣﻁﺎﺑﻘﺔ ﺍﻭ ﺇﺷﺎﺭﺓ ﺇﻟﻰ ﺍﻟﻣﻌﺎﻳﻳﺭ ﺍﻭ‬
g) a statement of conformity and a reference to
‫ﺍﻟﻣﻭﺍﺻﻔﺎﺕ ﺃﻭ ﻏﻳﺭﻫﺎ ﻣﻥ ﺍﻟﻭﺛﺎﺋﻕ ﺍﻟﻣﻌﻳﺎﺭﻳﺔ ﺑﻣﺎ ﻓﻲ‬ the standard(s) or other normative document(s),
including issue or revision used for assessment
‫ﺫﻟﻙ ﺍﻻﺻﺩﺍﺭ ﺃﻭ ﺍﻟﻣﺭﺍﺟﻌﺔ ﺍﻟﻣﺳﺗﺧﺩﻣﺔ ﻟﺗﻘﻳﻳﻡ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ‬
of the CAB.
‫ﺍﻟﻣﻁﺎﺑﻘﺔ‬
:‫ ﺗﺣﺩﺩ ﺷﻬﺎﺩﺓ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻳﺿﺎ ﻣﺎ ﻳﻠﻲ‬5.9.7 7.9.5 The accreditation certificate shall
also identify the following:
‫ﺃ( ﺑﺎﻟﺳﺑﺔ ﻟﻬﻳﺋﺎﺕ ﻣﻧﺢ ﺍﻟﺷﻬﺎﺩﺍﺕ‬
a) for certification bodies:
‫( ﻧﻭﻉ ﻧﻅﺎﻡ ﻣﻧﺢ ﺍﻟﺷﻬﺎﺩﺍﺕ‬1 1) the type of certification,
‫ ﺃﻭ ﺍﻟﻣﺗﻁﻠﺑﺎﺕ‬،‫( ﺍﻟﻣﻌﺎﻳﻳﺭ ﺃﻭ ﺍﻟﻭﺛﺎﺋﻕ ﺍﻟﻣﻌﻳﺎﺭﻳﺔ‬2 2) the standards or normative documents,
or regulatory requirements or types
‫ ﺍﻟﺧﺩﻣﺎﺕ‬،‫ ﺍﻻﺷﺧﺎﺹ‬،‫ﺍﻟﺗﻧﻅﻳﻣﻳﺔ ﺃﻭ ﺃﻧﻭﺍﻉ ﺍﻟﻣﻧﺗﺟﺎﺕ‬
thereof, to which
‫ ﻋﻧﺩ ﺍﻻﻗﺗﺿﺎء‬،‫ﺃﻭ ﻧﻅﻡ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻣﻌﺗﻣﺩﺓ‬ products, personnel, services or
ً ‫ ﺣﻳﺛﻣﺎ ﻳﻛﻭﻥ ﺫﻟﻙ ﻣﻧﺎﺳﺑﺎ‬،‫( ﻗﻁﺎﻋﺎﺕ ﺍﻟﺻﻧﺎﻋﺔ‬3, management systems are certified, as
applicable,
‫ ﻭ‬،ً‫ ﺣﻳﺛﻣﺎ ﻳﻛﻭﻥ ﺫﻟﻙ ﻣﻧﺎﺳﺑﺎ‬، ‫( ﺃﺻﻧﺎﻑ ﺍﻟﻣﻧﺗﻭﺟﺎﺕ‬4
3) industry sectors, where relevant,
‫ ﺣﻳﺛﻣﺎ ﻛﺎﻥ ﺫﻟﻙ ﻣﻧﺎﺳﺑﺎً؛‬،‫( ﻓﺋﺎﺕ ﺍﻷﻓﺭﺍﺩ‬5 4) product categories, where relevant, and
5) personnel categories, where relevant;
:‫ﺏ( ﺑﺎﻟﻧﺳﺑﺔ ﻟﻬﻳﺋﺎﺕ ﺍﻟﺗﻔﺗﻳﺵ‬

b) for inspection bodies:
‫( ﻧﻭﻉ ﻫﻳﺋﺔ ﺍﻟﺗﻔﺗﻳﺵ )ﻋﻠﻰ ﺳﺑﻳﻝ ﺍﻟﻣﺛﺎﻝ ﻋﻠﻰ ﺍﻟﻧﺣﻭ ﺍﻟﻣﺣﺩﺩ‬1 1) the type of inspection body (e.g. as
ISO / IEC 17020)، defined in ISO/IEC 17020),
2) the field and range of inspection for
‫ ﻭ‬، ‫( ﻣﺟﺎﻝ ﻭﻧﻁﺎﻕ ﺍﻟﺗﻔﺗﻳﺵ ﺍﻟﺗﻲ ﺗﻡ ﻣﻧﺢ ﺍﻻﻋﺗﻣﺎﺩ ﻓﻳﻪ‬2
which accreditation has been granted, and
‫( ﺍﻟﻠﻭﺍﺋﺢ ﻭﺍﻟﻣﻌﺎﻳﻳﺭ ﺃﻭ ﺍﻟﻣﻭﺍﺻﻔﺎﺕ ﺃﻭ ﺃﻱ ﺃﻧﻭﺍﻉ‬3 3) the regulations, standards or
‫ﺍﻟﻣﻭﺍﺻﻔﺎﺕ ﺍﻟﺗﻲ ﺗﺣﺗﻭﻱ ﻣﺗﻁﻠﺑﺎﺕ ﺍﻟﺗﻔﺗﻳﺵ ﺍﻟﺗﻲ ﻳﺗﻌﻳﻥ‬ specifications or types thereof containing
the requirements against which the
.‫ ﻋﻧﺩ ﺍﻻﻗﺗﺿﺎء‬،‫ﺍﻟﻘﻳﺎﻡ ﺑﻬﺎ‬ inspection is to be performed, as
applicable;
:‫ﺝ( ﺑﺎﻟﻧﺳﺑﺔ ﻟﻣﺧﺗﺑﺭﺍﺕ ﺍﻟﻣﻌﺎﻳﺭﺓ‬

c) for calibration laboratories:
‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﺍﻷﻧﻭﺍﻉ‬،‫( ﺇﺟﺭﺍء ﺍﻟﺗﺣﺩﻳﺩﺍﺕ‬1 1) the calibrations, including the types of
‫ ﻧﻁﺎﻗﺎﺕ ﺍﻟﻘﻳﺎﺱ ﻭﺃﻓﺿﻝ ﻗﺩﺭﺓ‬،‫ﺍﻟﻘﻳﺎﺳﺎﺕ‬ measurements performed, the
( ‫ﻗﻳﺎﺱ‬BMC) ‫ﺃﻭ ﻣﺎ ﻳﻌﺎﺩﻟﻬﺎ(؛‬ measurement ranges and the best
measurement capability (BMC) or
:‫ﺩ( ﺑﺎﻟﻧﺳﺑﺔ ﻟﻠﻣﺧﺗﺑﺭﺍﺕ‬ equivalent1);
‫( ﺍﻻﺧﺗﺑﺎﺭﺍﺕ ﺃﻭ ﺃﻧﻭﺍﻉ ﻣﻥ ﺍﻟﻔﺣﻭﺹ ﺍﻟﺗﻲ‬1 d) for testing laboratories:
1) the tests or types of tests performed and
،‫ﺃﺟﺭﻳﺕ ﻭﺍﻟﻣﻭﺍﺩ ﺃﻭ ﺍﻟﻣﻧﺗﺟﺎﺕ ﺍﺧﺗﺑﺎﺭﻫﺎ‬ materials or products tested and, where
‫ ﺍﻷﺳﺎﻟﻳﺏ‬،ً‫ﻭﺣﻳﺛﻣﺎ ﻛﺎﻥ ﺫﻟﻙ ﻣﻧﺎﺳﺑﺎ‬ appropriate, the methods used.
.‫ﺍﻟﻣﺳﺗﺧﺩﻣﺔ‬
‫ ﺍﻟﻁﻌﻭﻥ‬10.7 7.10 Appeals

‫ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺿﻊ ﺇﺟﺭﺍءﺍﺕ ﻟﻣﻌﺎﻟﺟﺔ ﺍﻟﻁﻌﻭﻥ‬1.10.7
establish procedures to address appeals
‫ﺍﻟﻣﻘﺩﻣﺔ ﻣﻥ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬ by CABs.
‫ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬2.10.7 7.10.2 The accreditation body
a) shall appoint a person, or group of
‫ ﻟﻠﺗﺣﻘﻳﻕ ﻓﻲ‬،‫ ﺃﻭ ﻣﺟﻣﻭﻋﺔ ﻣﻥ ﺍﻷﺷﺧﺎﺹ‬،‫ﺃ( ﻋﻠﻳﻬﺎ ﺍﻥ ﺗﻌﻳﻥ ﺷﺧﺹ‬
persons, to investigate the appeal who are
‫ﺍﻟﻁﻌﻭ ﻭﺍﻟﺗﺄﻛﺩ ﺍﻥ ﻳﻛﻭﻧﻭﺍ ﻣﺧﺗﺻﻳﻥ ﻭﻣﺳﺗﻘﻠﻳﻥ ﻋﻥ ﻣﻭﺿﻭﻉ ﺍﻟﻁﻌﻥ‬ competent and independent of the subject
‫ﺏ( ﻋﻠﻳﻬﺎ ﺍﻥ ﺗﺑﺕ ﻓﻲ ﺻﺣﺔ ﺍﻟﻁﻌﻥ‬ of the appeal,
b) shall decide on the validity of the appeal,
‫ﺝ(ﺍﻥ ﺗﺧﺑﺭ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺑﺎﻟﻘﺭﺍﺭﺍﺕ ﺍﻟﻧﻬﺎﺋﻳﺔ ﻟﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬
c) shall advise the CAB of the final
‫ ﻭ‬،‫ﺩ( ﺗﺗﺧﺫ ﺇﺟﺭﺍءﺍﺕ ﺍﻟﻣﺗﺎﺑﻌﺔ ﻋﻧﺩ ﺍﻻﻗﺗﺿﺎء‬ decision(s) of the accreditation body,
،‫ﻫ( ﻋﻠﻳﻬﺎ ﺍﻻﺣﺗﻔﺎﻅ ﺑﺳﺟﻼﺕ ﻟﺟﻣﻳﻊ ﺍﻟﻁﻌﻭﻥ ﻭﺍﻟﻘﺭﺍﺭﺍﺕ ﺍﻟﻧﻬﺎﺋﻳﺔ‬ d) shall take follow-up action where
required, and
‫ﻭﺇﺟﺭﺍءﺍﺕ ﺍﻟﻣﺗﺎﺑﻌﺔ ﺍﻟﻣﺗﺧﺫﺓ‬
e) shall keep records of all appeals, of final
decisions, and of follow-up actions taken.
‫ ﺇﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ ﻭﺍﻟﻣﺭﺍﻗﺑﺔ‬11.7

7.11 Reassessment and surveillance
‫ ﺇﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ ﻣﻣﺎﺛﻠﺔ ﻟﻠﺗﻘﻳﻳﻡ ﺍﻷﻭﻟﻲ ﻛﻣﺎ ﻫﻭ ﻣﻭﺿﺢ‬1.11.7 7.11.1 Reassessment is similar to an initial assessment
‫ ﺇﻻ ﺃﻥ ﺍﻟﺧﺑﺭﺓ ﺍﻟﻣﻛﺗﺳﺑﺔ ﻣﻥ ﺧﻼﻝ‬،7.9 ‫ ﺇﻟﻰ‬7.5 ‫ﻓﻲ‬ as described in 7.5 to 7.9, except that experience
‫ﺍﻟﺗﻘﻳﻳﻣﺎﺕ ﺍﻟﺳﺎﺑﻘﺔ ﻳﺅﺧﺫ ﻓﻲ ﺍﻻﻋﺗﺑﺎﺭ‬ gained during previous assessments shall be taken into
‫ﺗﻘﻳﻳﻣﺎﺕ ﺍﻟﻣﺭﺍﻗﺑﺔ ﻓﻲ ﺍﻟﻣﻭﻗﻊ ﺃﻗﻝ ﺷﻣﻭﻻً ﻣﻥ ﻋﻣﻠﻳﺎﺕ ﺇﻋﺎﺩﺓ‬ account. Surveillance on-site assessments are less
‫ﺍﻟﺗﻘﻳﻳﻡ‬ comprehensive than reassessments.
7.11.2 The accreditation body shall establish

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺿﻊ ﺇﺟﺭﺍءﺍﺕ‬2.11.7
procedures and plans for carrying out periodic
‫ ﻭﺃﻧﺷﻁﺔ‬،‫ﻭﺧﻁﻁ ﻟﺗﻧﻔﻳﺫ ﺍﻟﻣﺭﺍﻗﺑﺔ ﺍﻟﺩﻭﺭﻳﺔ ﺍﻟﻣﻘﺭﺭﺓ ﻓﻲ ﺍﻟﻣﻭﻗﻊ‬ surveillance onsite assessments, other surveillance
‫ﺍﻟﻣﺭﺍﻗﺑﺔ ﺍﻷﺧﺭﻯ ﻭﺇﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ ﻋﻠﻰ ﻓﺗﺭﺍﺕ ﻗﺭﻳﺑﺔ ﺑﻣﺎ ﻓﻳﻪ‬ activities and reassessments at sufficiently close
‫ﺍﻟﻛﻔﺎﻳﺔ ﻟﺿﻣﺎﻥ ﺍﺳﺗﻣﺭﺍﺭ ﺗﻭﺍﻓﻕ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺍﻟﻣﻌﺗﻣﺩﺓ‬ intervals to monitor the continued fulfilment by the
.‫ﻟﻣﺗﻁﻠﺑﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ‬ accredited CAB of the requirements for accreditation.
‫ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺗﺻﻣﻳﻡ ﻧﺷﺎﻁﺎﺕ ﻹﻋﺎﺩﺓ‬3.11.7 7.11.3 The accreditation body shall design its plan for
reassessment and surveillance of each accredited CAB
‫ﺍﻟﺗﻘﻳﻳﻡ ﻭﺍﻟﻣﺭﺍﻗﺑﺔ ﻟﻛﻝ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻣﻌﺗﻣﺩﺓ ﺑﺣﻳﺙ ﺍﻥ‬
so that representative samples of the scope of
‫ﻳﺗﻡ ﺗﻘﻳﻳﻡ ﻧﻣﺎﺫﺝ ﻣﻣﺛﻠﺔ ﻟﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ ﻣﺳﺗﺎ ﻗﺎﺕ ﻋﻠﻰ ﺃﺳﺎﺱ‬ accreditation are assessed on a regular basis.
.‫ﻣﻧﺗﻅﻡ‬
The interval between on-site assessments,

‫ ﺳﻭﺍء ﻛﺎﻧﺕ‬،‫ﺍﻟﻔﺎﺻﻝ ﺍﻟﺯﻣﻧﻲ ﺑﻳﻥ ﻋﻣﻠﻳﺎﺕ ﺍﻟﺗﻘﻳﻳﻡ ﻓﻲ ﺍﻟﻣﻭﻗﻊ‬ whether reassessment or surveillance,
‫ ﻳﻌﺗﻣﺩ ﻋﻠﻰ ﺇﺛﺑﺎﺕ ﺭﺍﺳﺦ ﺑﺎﻥ‬،‫ﺇﻋﺎﺩﺓ ﺗﻘﻳﻳﻡ ﺃﻭ ﺍﻟﻣﺭﺍﻗﺑﺔ‬ depends on the proven stability that the
‫ﺧﺩﻣﺎﺕ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻓﻲ ﺍﻟﻣﺗﻧﺎﻭﻝ‬
services of the CAB have reached.
‫ﻋﻠﻰ ﻫﻳﺋﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﻌﺗﻣﺩ ﻋﻠﻰ ﺇﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ ﻓﻘﻁ ﺃﻭ‬
‫ ﻋﻠﻰ ﺍﻟﻧﺣﻭ ﺍﻟﺗﺎﻟﻲ‬،‫ﻣﺯﻳﺟﺎ ً ﻣﻥ ﺇﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ ﻭﺍﻟﻣﺭﺍﻗﺑﺔ‬ Accreditation bodies shall rely on either
‫ ﺛﻡ ﺗﺟﺭﻱ ﻋﻣﻠﻳﺔ‬،‫ﺃ( ﺇﺫﺍ ﻛﺎﻧﺕ ﺗﺳﺗﻧﺩ ﺇﻟﻰ ﺇﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ ﻓﻘﻁ‬ reassessment alone or a combination of
‫ﺇﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ ﻋﻠﻰ ﻓﺗﺭﺍﺕ ﻻ ﺗﺗﺟﺎﻭﺯ ﺳﻧﺗﻳﻥ؛ ﺃﻭ‬ reassessment and surveillance, as follows:
‫ﺏ( ﺇﺫﺍ ﻳﺗﻡ ﺍﻻﻋﺗﻣﺎﺩ ﻋﻠﻰ ﺗﺭﻛﻳﺑﺔ ﻣﻥ ﺇﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ‬ a) if based on reassessment alone, then
‫ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺗﻌﻬﺩ ﺑﺈﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ ﻋﻠﻰ‬،‫ﻭﺍﻟﻣﺭﺍﻗﺑﺔ‬ the reassessment shall take place at
‫ ﺳﻧﻭﺍﺕ‬5 ‫ﺍﻷﻗﻝ ﻣﺭﺓ ﻛﻝ‬ intervals not exceeding 2 years; or
‫ ﻳﻧﺑﻐﻲ ﺃﻥ ﻻ ﻳﺗﺟﺎﻭﺯ ﺍﻟﻔﺎﺻﻝ ﺍﻟﺯﻣﻧﻲ ﺑﻳﻥ ﻣﺭﺍﻗﺑﺔ‬،‫ﻭﻣﻊ ﺫﻟﻙ‬ b) if the combination of reassessment and
‫ ﺳﻧﻭﺍﺕ‬2 ‫ﻋﻣﻠﻳﺎﺕ ﺍﻟﺗﻘﻳﻳﻡ ﻓﻲ ﺍﻟﻣﻭﻗﻊ‬
surveillance is relied upon, then the
accreditation body shall undertake a
reassessment at least every 5 years.
However, the interval between the
surveillance on-site assessments should
not exceed 2 years.
‫ ﻣﻥ ﺍﻟﻣﺳﺗﺣﺳﻥ ﺃﻥ ﻳﻛﻭﻥ ﺍﻻﺿﻁﻼﻉ ﺑﺄﻭﻝ ﺗﻘﻳﻳﻡ‬،‫ﻣﻊ ﺫﻟﻙ‬

‫ ﺷﻬﺭﺍ ﻣﻥ‬12 ‫ ﻓﻲ ﻣﻭﻋﺩ ﻻ ﻳﺗﺟﺎﻭﺯ‬،‫ﻣﺭﺍﻗﺑﺔ ﻓﻲ ﺍﻟﻣﻭﻗﻊ‬ It is, however, recommended that the first
‫ﺗﺎﺭﻳﺦ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﻣﺑﺩﺋﻲ‬ surveillance on-site assessment be carried out
no later than 12 months from the date of initial
‫ ﻳﺟﺏ ﺍﻥ ﺗﻛﻭﻥ ﻣﺧﻁﻁﺎﺕ ﻣﺭﺍﻗﺑﺔ ﺍﻟﺗﻘﻳﻳﻣﺎﺕ‬4.11.7 accreditation.
‫ﺍﻟﻣﻳﺩﺍﻧﻳﺔ ﺁﺧﺫﺓ ﻓﻲ ﺍﻻﻋﺗﺑﺎﺭ ﺃﻧﺷﻁﺔ ﺍﻟﻣﺭﺍﻗﺑﺔ ﺍﻷﺧﺭﻯ‬ 7.11.4 Surveillance on-site assessments shall be
،‫ ﻋﻧﺩ ﻭﺃﺛﻧﺎء ﺍﻟﻣﺭﺍﻗﺑﺔ ﺃﻭ ﻋﻣﻠﻳﺎﺕ ﺇﻋﺎﺩﺓ ﺍﻟﺗﻘﻳﻳﻡ‬،5.11.7 planned taking into account other surveillance
activities.
‫ ﻓﻌﻠﻰ ﻫﻳﺋﺔ‬،‫ﻳﺗﻡ ﺍﻟﻌﺛﻭﺭ ﻋﻠﻰ ﺣﺎﻻﺕ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬
7.11.5 When, during surveillance or
‫ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺣﺩﺩ ﺣﺩﻭﺩ ﺯﻣﻧﻳﺔ ﺻﺎﺭﻣﺔ ﻟﻺﺟﺭﺍءﺍﺕ‬ reassessments, nonconformities are identified,
‫ﺍﻟﺗﺻﺣﻳﺣﻳﺔ ﺍﻟﺗﻲ ﺳﺗﻧﻔﺫ‬ the accreditation body shall define strict time
‫ ﺃﻭ‬،‫ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺗﺄﻛﻳﺩ ﺍﺳﺗﻣﺭﺍﺭ ﺍﻻﻋﺗﻣﺎﺩ‬6.11.7 limits for corrective actions to be implemented.
‫ ﺍﺳﺗﻧﺎﺩﺍ ً ﺇﻟﻰ ﻧﺗﺎﺋﺞ‬،‫ﺍﺗﺧﺎﺫ ﻗﺭﺍﺭ ﺑﺷﺄﻥ ﺗﺟﺩﻳﺩ ﺍﻻﻋﺗﻣﺎﺩ‬ 7.11.6 The accreditation body shall confirm the
.‫ﺍﻟﻣﺭﺍﻗﺑﺔ ﻭﻋﻣﻠﻳﺎﺕ ﺇﻋﺎﺩﺓ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻭﺻﻭﻓﺔ ﺃﻋﻼﻩ‬ continuation of accreditation, or decide on the
renewal of accreditation, based on the results of
‫ ﻗﺩ ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺑﺈﺟﺭﺍء ﺗﻘﻳﻳﻣﺎﺕ ﻏﻳﺭ‬7.11.7 surveillance and reassessments described
‫ ﺇﻟﺦ‬،(8.1.2 ‫ﻋﺎﺩﻳﺔ ﻧﺗﻳﺟﺔ ﻟﻠﺷﻛﺎﻭﻯ ﺃﻭ ﺍﻟﺗﻐﻳﻳﺭﺍﺕ )ﺍﻧﻅﺭ‬ above.
‫ﻭﺗﻌﻠﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺑﻬﺫﺍ ﺍﻻﺣﺗﻣﺎﻝ‬ 7.11.7 The accreditation body may conduct
extraordinary assessments as a result of
complaints or changes (see 8.1.2), etc. The
accreditation body shall advise CABs of this
possibility.
‫ ﺗﻭﺳﻳﻊ ﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ‬12.7 7.12 Extending accreditation
‫ ﺍﺳﺗﺟﺎﺑﺔ ﻟﻁﻠﺏ ﺗﻭﺳﻳﻊ ﻣﺟﺎﻝ‬،‫ﻳﺟﺏ ﺃﻥ ﺗﻘﻭﻡ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ The accreditation body shall, in response to an
application for an extension of scope of an
‫ﺍﻻﻋﺗﻣﺎﺩ ﺑﺎﻷﻧﺷﻁﺔ ﺍﻟﻼﺯﻣﺔ ﻟﺗﺣﺩﻳﺩ ﻣﺎ ﺇﺫﺍ ﻛﺎﻥ ﺃﻭ ﻟﻡ ﻳﻛﻥ‬ accreditation already granted, undertake the
‫ ﻳﺟﺏ ﺍﻥ ﻳﻛﻭﻥ‬،ً‫ﻣﻣﻛﻧﺎ ﻣﻧﺢ ﺗﻭﺳﻳﻊ ﺣﻳﺛﻣﺎ ﻛﺎﻥ ﺫﻟﻙ ﻣﻧﺎﺳﺑﺎ‬ necessary activities to determine whether or not
7.9 ‫ ﺇﻟﻰ‬7.5 ‫ﺍﻟﺗﻘﻳﻳﻡ ﻭﻣﻧﺢ ﺍﻹﺟﺭﺍءﺍﺕ ﻛﻣﺎ ﻫﻭ ﻣﺣﺩﺩ ﻓﻲ‬. the extension may be granted.
Where appropriate, assessment and granting
‫ ﺗﻌﻠﻳﻕ ﺃﻭ ﺳﺣﺏ ﺃﻭ ﺗﻘﻠﻳﺹ ﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ‬13.7 procedures shall be as in defined in 7.5 to 7.9.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺿﻊ ﺇﺟﺭﺍءﺍﺕ‬1.13.7 7.13 Suspending, withdrawing or reducing
accreditation
‫ﻟﺗﻌﻠﻳﻕ ﺃﻭ ﺳﺣﺏ ﺍﻭ ﺗﻘﻠﻳﺹ ﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ‬
7.13.1 The accreditation body shall establish
‫ ﻗﺩ ﺗﺧﺗﻠﻑ‬،‫ ﺍﻋﺗﻣﺎﺩﺍ ً ﻋﻠﻰ ﻧﻭﻉ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬:‫ﻣﻼﺣﻅﺔ‬ procedures for the suspension, withdrawal or
‫ﺍﻟﻘﻭﺍﻋﺩ ﺍﻟﻣﻌﻳﻧﺔ ﻣﻥ ﻗﺑﻝ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ reduction of the scope of accreditation.
NOTE : Depending on the type of conformity

assessment, the rules set by the accreditation
body may differ.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﺗﺧﺎﺫ ﻗﺭﺍﺭﺍﺕ ﺑﺗﻌﻠﻳﻕ ﻭ‬2.13.7 7.13.2 The accreditation body shall make
‫ ﺃﻭ ﺳﺣﺏ ﺍﻻﻋﺗﻣﺎﺩ ﻋﻧﺩﻣﺎ ﺗﻔﺷﻝ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬/ decisions to suspend and/or withdraw
‫ﺍﻟﻣﻌﺗﻣﺩﺓ ﺑﺎﺳﺗﻣﺭﺍﺭ ﻓﻲ ﺗﻠﺑﻳﺔ ﻣﺗﻁﻠﺑﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻭ ﺍﻻﻟﺗﺯﺍﻡ‬ accreditation when an accredited CAB has
persistently failed to meet the requirements of
.‫ﺑﻘﻭﺍﻋﺩ ﻟﻼﻋﺗﻣﺎﺩ‬ accreditation or to abide by the rules for
accreditation.
‫ ﻗﺩ ﺗﻁﻠﺏ ﺗﻠﻘﺎﺋﻳﺎ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻟﺗﻌﻠﻳﻕ ﺃﻭ‬:‫ﻣﻼﺣﻅﺔ‬
‫ﺳﺣﺏ ﺍﻻﻋﺗﻣﺎﺩ‬ NOTE : The CAB may ask for suspension or
withdrawal of accreditation.
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﺗﺧﺎﺫ ﻗﺭﺍﺭﺍﺕ ﻟﻠﺣﺩ ﻣﻥ‬3.13.7
‫ﻣﺟﺎﻝ ﺍﻻﻋﺗﻣﺎﺩ ﻟﻬﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻭﺫﻟﻙ ﻻﺳﺗﺑﻌﺎﺩ ﺗﻠﻙ‬ 7.13.3 The accreditation body shall make
decisions to reduce the scope of accreditation
‫ﺍﻷﺟﺯﺍء ﺍﻟﺗﻲ ﻓﺷﻠﺕ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻓﻲ ﺍﻹﻳﻔﺎء‬ of the CAB to exclude those parts where the
.‫ ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﺍﻟﻛﻔﺎءﺓ‬،‫ﺑﻣﺗﻁﻠﺑﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ‬ CAB has persistently failed to meet the
requirements for accreditation, including
‫ ﻗﺩ ﺗﻁﻠﺏ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻟﻠﺣﺩ ﺍﻭ ﺗﻘﻠﻳﺹ‬:‫ﻣﻼﺣﻅﺔ‬ competence.
‫ﻟﻣﺟﺎﻝ ﺍﻋﺗﻣﺎﺩﻫﺎ‬
NOTE : The CAB may ask for reduction of its
scope of accreditation.
7.14 Records on CABs
‫ﺳﺟﻼﺕ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬14.7

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺣﺗﻔﻅ ﺑﺳﺟﻼﺕ‬1.14.7
‫ ﻣﻧﺟﺯﺓ‬،‫ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻹﺛﺑﺎﺕ ﺃﻥ ﻣﺗﻁﻠﺑﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ‬
maintain records on CABs to demonstrate
ً‫ﺑﻔﻌﺎﻟﻳﺔ‬ that requirements for accreditation,
including competence, have been
‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻻﺣﺗﻔﺎﻅ ﺑﺳﺟﻼﺕ‬2.14.7 effectively fulfilled.
‫ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﺑﻁﺭﻳﻘﺔ ﺁﻣﻧﺔ ﻟﺿﻣﺎﻥ ﺍﻟﺳﺭﻳﺔ ﻭ ﻳﺟﺏ‬
‫ﺍﻥ ﺗﺩﺍﺭ ﺍﻟﺳﺟﻼﺕ ﺍﻟﻣﻭﺟﻭﺩﺓ ﻟﺩﻯ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬
4-5 ‫ﻋﻠﻰ ﻧﺣﻭ ﻣﻼﺋﻡ ﻛﻣﺎ ﻫﻭ ﻣﻭﺿﺢ ﻓﻲ‬ 7.14.2 The accreditation body shall keep
the records on CABs secure to ensure
confidentiality. The records on CABs shall
be managed appropriately in a manner as
described in 5.4.
‫ ﻋﻣﻠﻳﺔ ﺇﺻﺩﺍﺭ ﺍﻟﺷﻬﺎﺩﺍﺕ‬7
92
:‫ ﻳﺟﺏ ﺃﻥ ﺗﺗﺿﻣﻥ ﺍﻟﺳﺟﻼﺕ ﻓﻲ ﻫﻳﺋﺔ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬3.14.7 7.14.3 Records on CABs shall
include :
،‫ﺃ( ﺍﻟﻣﺭﺍﺳﻼﺕ ﺫﺍﺕ ﺍﻟﺻﻠﺔ‬
،‫ﺏ( ﺳﺟﻼﺕ ﻭﺗﻘﺎﺭﻳﺭ ﺍﻟﺗﻘﻳﻳﻡ‬ a) relevant correspondence,
‫ ﻭ‬،‫ ﻭﻗﺭﺍﺭﺍﺕ ﺍﻻﻋﺗﻣﺎﺩ‬،‫ ﺇﻥ ﻭﺟﺩﺕ‬،‫ﺝ( ﺳﺟﻼﺕ ﻣﺩﺍﻭﻻﺕ ﺍﻟﻠﺟﻧﺔ‬ b) assessment records and
reports,
.‫ﺩ( ﻧﺳﺦ ﻣﻥ ﺷﻬﺎﺩﺍﺕ ﺍﻻﻋﺗﻣﺎﺩ‬
c) records of committee
deliberations, if applicable, and
accreditation decisions, and
d) copies of accreditation
certificates.
‫ﺷﻛﺭﺍ ﻟﻛﻡ ﻋﻠﻰ ﺍﻫﺗﻣﺎﻣﻛﻡ‬

Training On Iso 17011

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Training On Iso 17011

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‫ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ‪-‬‬

‫ﺍﻟﻣﺗﻁﻠﺑﺎﺕ ﺍﻟﻌﺎﻣﺔ ﻟﻬﻳﺋﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻟﻣﻌﺗﻣﺩﺓ ﻟﻬﻳﺋﺎﺕ ﺗﻘﻳﻳﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ‬

‫ﺍﻟﻣﻬﻧﺩﺳﺔ ﻭﻓﺎء ﺍﻟﺗ ّﺭﺍﺱ ﺍﻟﺷﻳﺦ‬

Course Objectives ‫ﺍﻫﺩﺍﻑ ﺍﻟﺩﻭﺭﺓ‬

• Learn about the international ‫ﺍﻟﺗﻌﺭﻑ ﻋﻠﻰ ﺍﻟﻣﻌﺎﻳﻳﺭ ﺍﻟﺩﻭﻟﻳﺔ ﻟﻬﻳﺋﺎﺕ ﺍﻻﻋﺗﻣﺎﺩ‬ •

Exercise 1 - Presentation of trainees

You have the

‫ﺍﻻﻋﺗﻣﺎﺩ ﻫﻭ ﺷﻬﺎﺩﺓ ﺍﻟﻛﻔﺎءﺓ ﻭﺍﻟﻧﺯﺍﻫﺔ‬

17011: 2004 ‫ﻣﺗﻁﻠﺑﺎﺕ ﺍﻳﺯﻭ‬

‫ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬ Accreditation body

‫ ﺍﻟﺻﺑﻐﺔ ﺍﻟﻘﺎﻧﻭﻧﻳﺔ‬1.4 4.1 Legal personality

‫ﺍﻟﻬﻳﻛﻝ‬2.4 4.2 Structure

‫ ﺍﻟﻧﺯﺍﻫﺔ‬/ ‫ﺍﻟﺣﻳﺎﺩ‬3.4 4.3 Impartiality

4.3.3 The accreditation body’s policies

‫ ﺍﻟﻬﻳﺋﺔ ﺍﻟﻣﺭﺗﺑﻁﺔ ﻫﻲ ﻛﻝ ﻫﻳﺋﺔ ﻫﻲ‬1 ‫ﻣﻼﺣﻅﺔ‬ NOTE 1 A related body is a

NOTE 2 A separate part of the

‫ ﺍﻟﺧﺻﻭﺻﻳﺔ‬4.4 4.4 Confidentiality

‫ ﺍﻟﻣﺳﺅﻭﻟﻳﺔ ﺍﻟﻘﺎﻧﻭﻧﻳﺔ ﻭﺍﻟﺗﻣﻭﻳﻝ‬5.4 4.5 Liability and financing

‫ ﻧﺷﺎﻁ ﻻﻋﺗﻣﺎﺩ‬6.4 4.6 Accreditation activity

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺿﻊ‬.3.6.4

‫ ﻧﻅﺎﻡ ﺍﻹﺩﺍﺭﺓ‬2.5 5.2 Management system

‫ ﻅﺑﻁ ﺍﻟﻭﺛﺎﺋﻕ‬3.5 5.3 Document control

،‫ﻩ( ﺃﻥ ﺗﻛﻭﻥ ﺍﻟﻭﺛﺎﺋﻕ ﻭﺍﺿﺣﺔ ﻭﺳﻬﻠﺔ ﺍﻟﺗﺭﻣﻳﺯ‬ e) To ensure that documents

‫ ﺍﻟﺳﺟﻼﺕ‬5.4 5.4 Records

‫ ﻋﺩﻡ ﺍﻟﻣﻁﺎﺑﻘﺔ ﻭﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﺗﺻﺣﻳﺣﻳﺔ‬5.5 5.5 Nonconformities and corrective

‫ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻭﻗﺎﺋﻳﺔ‬6.5 5.6 Preventive actions

a) identifying potential nonconformities

‫ ﺍﻟﺗﺩﻗﻳﻘﺎﺕ ﺍﻟﺩﺍﺧﻠﻳﺔ‬7.5. 5.7 Internal audits

NOTE: As an indication, ISO 19011

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﺿﻣﻥ ﺃﻥ‬3.7.5

5.8 Management reviews

‫ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻣﺳﺗﺧﺭﺟﺔ ﻣﻥ ﻣﺭﺍﺟﻌﺎﺕ ﺍﻹﺩﺍﺭﺓ‬3.8.5

‫ ﺍﻟﺗﻌﺎﻣﻝ ﻣﻊ ﺍﻟﺷﻛﺎﻭﻯ‬9.5 5.9 Complaints

‫ﺍﻟﻣﻭﺍﺭﺩ ﺍﻟﺑﺷﺭﻳﺔ‬ HUMAN RESOURCES

‫ ﺍﻷﻓﺭﺍﺩ ﺍﻟﻌﺎﻣﻠﻳﻥ ﺑﻬﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬1.6

6.1.2 The accreditation body

6.1.3 The accreditation body

6.2 Personnel involved in the

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺍﻥ ﺗﻌﻳﻥ ﺍﻟﻣﺟﺎﻻﺕ ﺍﻟﻣﺣﺩﺩﺓ‬3.2.6

‫ ﺍﻟﻣﺭﺍﻗﺑﺔ‬3.6 6.3 Monitoring

‫ ﺳﺟﻼﺕ ﺍﻻﻓﺭﺍﺩ‬4.6 6.4 Personnel records

a) name and address;

‫ﺍﻟﺗﻘﺭﻳﺭ ﺍﻟﻧﻬﺎﺋﻲ ﻭ ﺗﻭﺻﻳﺎﺕ‬

‫ﻧﻌﻡ‬ ‫ﻣﺭﺍﺟﻌﺔ ﻭﺇﻏﻼﻕ ﺣﺎﻻﺕ‬

‫‪ISO /CEI 17011‬‬

‫‪ISO 17065‬‬ ‫‪ISO 17024‬‬

‫ﺍﻻﺧﺘﺒﺎﺭ ﻭﺍﻟﺘﺤﻠﻴﻞ‬ ‫ﻣﻌﺎﻳﺮﺓ‬ ‫‪ISO 17021‬‬ ‫ﺍﻟﻤﺮﺍﻗﺒﺔ ﻭﺍﻟﺘﻔﺘﻴﺶ‬

7.1 Accreditation criteria and

‫ﺝ( ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻌﺎﻣﺔ ﻋﻥ ﺍﻟﺭﺳﻭﻡ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﺎﻻﻋﺗﻣﺎﺩ؛‬

‫ ﻁﻠﺏ ﺍﻻﻋﺗﻣﺎﺩ‬2.7 7.2 Application for accreditation

7.3.2 The review shall also include the

7.4 Subcontracting the assessment

‫ ﺍﻟﺗﻌﺎﻗﺩ ﻣﻊ ﺍﻟﺧﺑﺭﺍء ﻭﺍﻟﻣﻘﻳﻣﻳﻥ ﺍﻟﺧﺎﺭﺟﻳﻳﻥ ﻻ‬:‫ﻣﻼﺣﻅﺔ‬ NOTE : Contracting of external individual

:‫ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬2.4.7 7.4.2 The accreditation body:

7.5.2 The accreditation body shall

‫ ﻳﺟﺏ ﻋﻠﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﺃﻥ ﺗﺣﺩﺩ ﺑﻭﺿﻭﺡ ﺍﻟﻣﻬﻣﺔ‬5.5.7

‫ ﻣﺭﺍﺟﻌﺔ ﺍﻟﻭﺛﺎﺋﻕ ﻭ ﺍﻟﺳﺟﻼﺕ‬6.7 7.6 Document and record review

‫ ﺗﺣﻠﻳﻝ ﺍﻟﻭﺿﻊ ﺍﻟﻘﺎﺋﻡ ﻭﺗﻘﺭﻳﺭ ﺍﻟﺗﻘﻳﻳﻡ‬8.7

‫ﺍﻟﺭﺟﻭﻉ ﺇﻟﻰ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻟﻼﺳﺗﻳﺿﺎﺡ‬

‫ ﺗﻅﻝ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ ﻣﺳﺅﻭﻟﺔ ﻋﻥ ﻣﺿﻣﻭﻥ‬4.8.7

‫ ﺑﻣﻭﺟﺯ ﻟﻧﺗﺎﺋﺞ ﺍﺧﺗﺑﺎﺭ ﺍﻟﻛﻔﺎءﺓ ﺃﻭ‬،‫ ﻋﻧﺩ ﺍﻻﻗﺗﺿﺎء‬،‫ﻱ( ﺍﻟﻘﻳﺎﻡ‬

‫ ﺍﺗﺧﺎﺫ ﺍﻟﻘﺭﺍﺭ ﻭﻣﻧﺢ ﺍﻻﻋﺗﻣﺎﺩ‬9.7 7.9 Decision-making and granting accreditation

‫ﺃ( ﻫﻭﻳﺔ ﻭﺷﻌﺎﺭ ﻫﻳﺋﺔ ﺍﻻﻋﺗﻣﺎﺩ‬