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User Feedback on Event Ticketing Issues

The document summarizes feedback from multiple users about various issues they encountered on a website or app. User A expected a confirmation button at the bottom of a page. User B wanted a confirmation button or something clearer to indicate selection. User E couldn't change a date and multiple users had trouble finding specific pages like rewards or the invite/share function.

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Usama Afzal
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14 views1 page

User Feedback on Event Ticketing Issues

The document summarizes feedback from multiple users about various issues they encountered on a website or app. User A expected a confirmation button at the bottom of a page. User B wanted a confirmation button or something clearer to indicate selection. User E couldn't change a date and multiple users had trouble finding specific pages like rewards or the invite/share function.

Uploaded by

Usama Afzal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Affinity Diagram

Scheduling Rewards Page

A: I was expecting the B: Expected a confirm C: Wish it was more E: Not able to change date B: I wasn’t able to locate D: Can’t find rewards page
confirmation button to be button or something at clearer that something the rewards page
at the bottom of the page the bottom of the page was selected

Invite Friends Tickets Sign Up

B: I wasn’t able to find the E: I don’t know how to C: Got slightly confused
share or invite button open the ticket with signing up

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