Bangkok Hospital Hua Hin

Sharing Session :
Learn from the BEST

Subject : Learn from the BEST

Date : August 15, 2023
Time : 09.30-10.00
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MINOR INTERNATIONAL
·Face

• 75,000 people (Asia 52%, EU 27%, USA 1%, AUS 9%, Africa 4%)
• 531 hotels 2,531 Restaurants 297 Retail points of Sale

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MINOR INTERNATIONAL

Result Oriented
- Minor is not everyone cup of tea
- Enjoy our job with spitit of enterprenureship
- No Bible of everyone, just only a guildline of principle
- Everyone must have “Behaviour of Success” ; sample ice-cream

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MINOR INTERNATIONAL
People Development & Innovation
• Create platform that everyone can access, that make people
can apply for a job in other countries.
• Move people around the world ; mobility and open-minded are the
most important.
• Thai is the less mobility, if you can do business in Thailand you can
do business around the world.
• Job Rotation is an important people development strategy, in order
to improve knowledge and skills.

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 MINOR INTERNATIONAL
People Development & Innovation
• At MINOR, everyone must have “GROWTH MIND SET”
• Mistake is a CREATION of EXPERIENCE, learn something , quick move on
from that mistake. Not accept “Reckless Behavior”
• Working at MINOR, must have passion of success, come from yourself
not from other.
• MINOR transformation to digital organization,
nothing to do with Gen Z, but Gen Y-X need to
change

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 MINOR INTERNATIONAL
People Development & Innovation
• Key success factor of people management at MINOR is leader
in all levels from top to frontline leader.
• “Our leader travel a lot to make sure that we visit all of our team”
• Learning & Share with other
• Listen to our staff, and focus on what they can do to support them
• Keep drive culture of learning
• The more you work, the smaller you are
• People follow the good leader. If people not follow you, you are not a
good leader.
• Leader growth from inside but also open for outsider.
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 Today we are going to talk about…

GLOBAL COMPANY

Special Presentation LOCAL COMPANY

“ All of them are the winner best employer awards” 11

CARGILL (Thailand)
Fun Facts
• Cargill join KINCENTRIC best employee survey because
nobody know about Cargill
• Even they are No.1 export cooked chicken to other countries more
than competitor 10%
• The competitor that they mentioned is …..CP…….
• List of their customers such as MC, Family Mart,
Japan, Hong Kong, USA.
• Only one supplier “Chicken” for Family Mart.
• Market preference : USA ……. Chicken Brest
: Japanese ….. Chicken Drum
• No ‘CP’ people get into CARGILL (>.<) 13
CARGILL (Thailand)
At Cargill, We put PEOPLE first
• PEOPLE, SAFETY AND WELL-BEING
• DIVERSITY, EQUITY AND INCLUSION
• LEARNING AND DEVELOPMENT

• Working as chicken slaughter >>> not only for HALAL but also peaceful mind worker.
• Work ergonomic 50/50 per day
• Lots of activities such as the VOICE, Running team, Badminton team.
• Special event ; Songkran Day, New Year Party

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CARGILL (Thailand)
At Cargill, We put PEOPLE first
• PEOPLE, SAFETY AND WELL-BEING
• DIVERSITY, EQUITY AND INCLUSION
• LEARNING AND DEVELOPMENT

• 30% of workers are non Thai ( Lao, Cambodia, Myanmar)

• Gender Equity focus on women (สาวโรงงาน)
• People Management with HEAD STRAP, difference color with difference nationality
• Site visit by ambassador from many countries
• Instruction manual translated to their own language; not only for work but also for
training especially Safety program.
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CARGILL (Thailand)
At Cargill, We put PEOPLE first
• PEOPLE, SAFETY AND WELL-BEING
• DIVERSITY, EQUITY AND INCLUSION
• LEARNING AND DEVELOPMENT

• Very impressive orientation 1 month

• Training in every part of assemble line start from the beginning
• Before they pass the orientation they must have examination

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CARGILL (Thailand)
At Cargill, We put PEOPLE first
• HR transformation to DIGITAL, App MyHR (same as our PEOPLE CONNECT)
• 1 Admin per SHIFT, responsible for all staff to input data/ request
• Very centralize organization but strong empowerment program
• Frontline supervisors are the most important factor of PEOPLE MANAGEMENT
• Training new staff
• Monitoring operation in their assemble line (QC)
• Evaluation Employee Performance
• Productivity monitoring
• People growth from inside organization

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CARGILL (Thailand)
Fun Facts
• CARGILL’s MyHR, make me feel good / sad at the same time
• Most popular benefit that make women (สาวโรงงาน) proud to work
here is …. 98 days maternity leave
• All the strategies come from … TOP to DOWN, to ensure that their
staff going to the same direction.
• Simple and practical is the best , no fashionable strategy

CARGILL BEHAVIOR
Be Customer Driven / Forster Inclusion / Cultivate Innovation (CODE5)
Demonstrate Agility / Drive Result / Work Together
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DHL with FOCUS Strategy
Fun Facts
• DHL Group, 2 strong pillars ; DHL and Deutsche Post
• The greatest international company in the world
• DHL everywhere in this world except… Afghanistan… and .. Ukraine

• DHL never change their strategy since 2009 21

DHL with FOCUS Strategy
DHL, How to create competency for feedback
• Admiring others is an easy matter.
• However, using feedback is a challenging task for all leaders
• Mindset is very importance.
• Avoid using emotions when receiving feedback.
• At DHL, receiving feedback is akin to receiving a gift from someone else.
• No more negative feedback , give feedback that make people feel
improve, motivate, develop >>> “Growth Feedback”
• Using “AID” model

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DHL with FOCUS Strategy
DHL, How to create competency for feedback
• A = Action…. That they did.
• I = Impact…. To other
• D = Do/Don’t….something
• Using “AID” when feedback other, make people “Trust” leader.

From Now, We (All BHN Leaders) will become a trusted leader)

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 Sharing from K.Att Tongtang
• Redesigning an organization to foster innovation, not product or result but
structure.

• Individuals aspiring to lead organizational transformation indeed require a

significant amount of patience, it is an unpredictable journey.

• This is an era that emphasizes the importance of the process more than the
result.

• When inputting anything into a task, it's essential to communicate to what

purpose it serve.

• Occupation Med is one of PT strategy, technology come to serve this purpose.

• Technology make people work less but not cutting headcount. People is the
key to take care customer. 28
Exploring the Power of ChatGPT

• ChatGPT – Human like response, generate

idea, and summarizing information.
• Code – Basic coding, can do presentation.
• Image – Generate picture from data enter in
system. Using a lot in Media Industry.

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 Exploring the Power of ChatGPT
• Generative AI จะช่วยเพิ่มประสิทธิภาพในการทางาน
Generative AI will help enhance work efficiency.

• โดยถ้าหากเราใช้ AI ให้เป็ น และถูกทาง โดยอาศัย AI เป็ นเครื่องมือ และเป็ นเจ้านาย AI อีกทีหนึ่ ง โดยใช้
วิจารณญาณหรือ digital literacy จะช่วยให้เราทางานง่ายขึน้ และมีประสิทธิภาพสูงขึน้
By utilizing AI as a tool and being AI-savvy, leveraging AI as another team member and even as an AI boss,
employing critical thinking and digital literacy will facilitate smoother and more productive work processes.

• และแทนที่จะมองว่าเป็ นปัญหา ให้มองว่าเป็ นโอกาสสาหรับ culture transformation เทคโนโลยีใหม่ ๆ เป็ น

โอกาสในการพัฒนาองค์กรไปข้างหน้ าเสมอสาหรับผูน้ า
Rather than perceiving challenges, view them as opportunities for culture transformation. Embracing new
technologies presents a chance for continuous organizational development, always staying ahead for leaders.

Translate by ChatGPT 32
 Exploring the Power of ChatGPT
• ChatGPT : No decision making engine, use exiting data
then provide likelihood to do.

• Limitation for sensitive topics such as sexual harassment,

commit suicide

• Open AI : Generate creativity by using description (text)

to generate picture or presentation.

• Microsoft is leading in Open AI, but it cannot replace

Human because it has COPILOT system to monitor AI
activities.

• Open AI still learning; such as table of Charismas dinner

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Thank you for your
attention

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