Professional Documents
Culture Documents
ASSESSMENT
Subject: Refresher Course
Re: Revisiting the ISO 9001:2015 Clauses
NOTE: Your answer will be confidential and can only be viewed by the facilitators, so please answer with honesty. If possible, please be
direct with your answers.
2.) In the MSPI, who are considered customers? Give at least 2 examples.
1.
2.
3.) The Plan-Do-Check-Act cycle is a tool to better a system or a project. What are the
clauses under...
Plan?
Answer:
Do?
Answer:
Check?
Answer:
Act?
Answer:
4.) How do you apply your learnings in this course to your day to day work?
5.) What is/are your suggestion/suggestions to better improve the refresher course
(aside from snacks and prizes)?