PMG1123 TUTORIAL - 1

CHAPTER 1
INTRODUCTION OF MANAGEMENT
TRUE/ FALSE QUESTION

1 Using the fewest inputs to generate a given output is True / False

called efficiency.

2. An organization is a group of individuals who work True / False

together toward common goals.

3. “Decisional roles” exist when a manager have to True / False

disseminate information for individuals within and
outside the organization.

4. Organizing is a management function that involves the True / False

process of determining an organization’s goals and how
best to achieve them.

5. In order to be considered a manager, an individual must True / False

coordinate the work of others.

6. Supervisors and foremen may both be considered first- True / False

line managers.

7. Technical skills become less important as a manager True / False

move into higher levels of management.

8. The three interpersonal sub roles are monitors, True / False

disseminator and spokesperson.

9. Effectiveness refers to the relationship between inputs True / False

or resources and outputs.

10. Determining who reports to whom is part of controlling True / False

function.

11. The Hawthorne Studies is under Behavioral Approach True / False

12. Manager should be kind and fair to their subordinates is True / False
an Order under 14 Henry Fayol Principles.
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MULTIPLE CHOICE QUESTION.

1. Someone who told others what to do and how to do it is ______________.

A. a manager
B. a very intelligent individual
C. a supervisor of production work
D. an operations of supervisor

2. In what order do managers typically perform the managerial functions ______________.

A. organizing, planning, controlling and leading
B. organizing, leading, planning and controlling
C. planning, organizing, leading and controlling
D. planning, organizing, controlling and leading

3. What are the three interpersonal roles of manager?

A. Figurehead, leader, liaison
B. Spokesperson, leader, coordinator
C. Director, coordinator, disseminator
D. Communicator, organizer, spokesperson

10. The management process functions consist of ____________________.

A. Planning, organizing, staffing and directing
B. Planning, organizing, leading and directing
C. Planning, organizing, leading and staffing
D. Planning, organizing, leading and controlling

11. According to Mintzberg’s management roles, the __________ roles are those that
involve people and other duties that are ceremonial and symbolic in nature.
A. Informational
B. Interpersonal
C. Technical
D. Decisional
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12. The lowest level of management is __________________.

A. A non-managerial employee
B. A department of research manager
C. A vice president
D. A first-line manager

13. _______________ is the process of getting activities completed and efficiently and
effectively with and through other people.
A. Leading
B. Management
C. Supervision
D. Controlling

14. Someone who works with and through other people by coordinating their work activities
in order to accomplish organizational goals is ________________.
A. A very intelligent individual
B. A supervisor of production work
C. A manager
D. An operation of supervisor

15. Which of the following concept is mostly associated with scientific management?
A. Effectiveness
B. Vision
C. Goals and plans
D. One-best-way

16. The process of administering and coordinating resources effectively, efficiently and in an effort
to achieve the goals of the organization is called __________.

A. Manager
B. Planning
C. Organization
D. Management
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17. Which of the following titles probably indicates a first-line manager?

A. CEO
B. President
C. Supervisor
D. Head Department

18. The highest level of management is __________________.

A. Top management
B. Middle Management
C. A first-line management
D. Non-managerial employees

19. Promoting team spirit will build harmony and unity within the organization referred to _____.
A. unity
B. esprit de corps
C. initiative
D. scalar chain

20. Which of the following is NOT 14 Fayol’s Principles?

A. Remuneration
B. Unity of Direction
C. Unity of Command
D. Personality

SHORT ESSAY

1. List THREE (3) interpersonal roles as described by Mintzberg.

2. Define the term ‘management’.

3. Differentiate between efficiency and effectiveness.

4. Define organization.

5. List the interpersonal roles and informational roles of a manager.

LONG ESSAY

1. Briefly explain the THREE (3) basic skills of managers.

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2. Briefly discuss the FOUR (4) functions of management.

3. Write short notes on the following:

a) Types of managers

b) Basic skills of managers

4. Describe the THREE (3) levels of management.