1. This is a management function which includes assigning tasks to various individuals.

a. Planning b. Leading c. Staffing d. Controlling

2. This is a management function that involves choosing tasks that must be performed to attain
organizational goals, outlining how the tasks must be performed and indicating when they should be
performed.

a. Planning b. Leading c. Organizing d. Controlling

3. This is a management function which is also referred to as motivating and directing.

a. Planning b. Leading c. Organizing d. Controlling

4. This is a management function where a manager’s role is to gather information that measures
performance of his subordinates and compare present performance to pre-established norms.

a. Planning b. Leading c. Organizing d. Controlling

5. This is a one of the categories of management style which leaders and workers have a two-way
communication and team members share their opinion in solving issues of the company.

a. Autocratic b. Persuasive c. Consultative d. Participative

6. Who is the Father of Scientific Management?

a. Hugo Munsterberg b. Henri Fayol c. Frederick Taylor d. Max Weber

7. What is the guiding principle of scientific management found among the choices below?

a. Rule of thumb

b. Freedom of association

c. Fluid working relationships

d. Scientifically select then train, teach and develop the workers

8. Which feature does not form one of Fayol's 14 principles of management?

a. Esprit de corps b. Initiative c. Order d. individualism

9. What management theory which involves the study of the conduct, demeanor, or action of people at
work?

a. General Administrative Theory

b. Organizational Behavior (OB) Approach

 c. Scientific Management Theory

d. Henri Fayol’s General Administrative Theory

10. What management theory believes that each organization is unique as to marketing, finance, and
others?

a. General Administrative Theory

b. Organizational Behavior (OB) Approach

c. Scientific Management Theory

d. Henri Fayol’s General Administrative Theory

11. Which level of management is responsible for establishing a vision for the organization,
developing broad plans and strategies, and directing subordinate managers?
a. Top-level managers B. Middle-level managers
C. Lower-level managers D. Operational managers
12. Sylvia a manager at an accounting services firm. She is designing a long-term
organizational plan that will help in the development of all the projects in current progress. What
managerial level does Sylvia belong to?
a. Top-level managers B. Middle-level managers
C. Lower level managers D. None of the above

13. These are skills that enable managers at all levels to relate well with people.
b. Conceptual skills B. Human skills
C. Technical skills D. Professional skills

14. How do managers perform their roles as a liaison?

a. The manager serves as an intermediary and a linking pin between the high and
low levels
b. The managers represent and speak for their organization
c. The manager gathers all internal and external information that is relevant to the
organization
d. The manager is expected to carry out ceremonial and/or symbolic duties

15. What managerial level is described if one of their functions is to focus on long-term
organizational concerns and emphasize the organization’s stability, development,
progress, and overall efficiency and effectiveness?
 a. Top-level managers
b. Middle-level managers
c. Lower-level managers
d. Operational managers
16. How are top level managers different from managers at other levels?

a. They only set goals for individual areas of the company

b. They have the most personal interaction with the general workforce
c. They are most responsible for implementing plans to achieve organizational
goals
d. They hold the most responsible for setting the overall direction of the entire
company

17. These are employees who works with passion and feel a deep connection with their company

a. Expectancy Theory

b. Employee relations

c. Engaged employees

d. Scientific Management Theory

18. A complaint regarding wages or salaries and benefits given to the employees by the
management.

a. Employee relations

b. Direct compensation

c. Scientific Management Theory

d. Expectancy Theory
19. What performance evaluation method is designed to find out if the employee possesses
important work characteristics.
a. Trait Methods

b. Forced- choice method

c. Graphic rating scales

d. Grievance procedure
20. It is a process of filling job vacancies through promotions or transfers of employees
who are already part of the organization. In other words, recruitment is within the
organization.
a. External recruitment

b. Internal recruitment

c. Job analysis

d. Decision making