ORGANIZATION AND

MANAGEMENT

Direction: Encircle the letter of the correct answer.

1. What are the four main functions of management?

a. communicating, developing, planning, and scheduling
b. planning, organizing, leading, and controlling
c. hiring, communicating, appraising, and leading
d. globalizing, conceptualizing, interviewing, and participating
2. All of the following are important elements in determining what management is and why
organizations need managers except:
a. managers set and achieve goals through people and other resources.
b. a manager's sole consideration in organizations is maximizing profit.
c. establishing and sticking to organizational values increases the probability of success.
d. managers are needed to create organizations.
3. It is a statement that sets out what the organization wishes to achieve in the long-term:
a. mission c. core values
b. vision d. strategic context
4. Organizational values are important because they:
a. help shape mission statements c. help guide behavior, recruitment and
selection
b. help increase sales d. help define market research
5. In SWOT analysis, situations where organizations are able to convert weaknesses into strengths
and threats into opportunities, these are called:
a. strategic windows c. conversion strategies
b. strategic leverage d. vulnerability
6. PEST analysis is:
a. a broad framework to help managers understand the environment in which their business
operates.
b. a checklist to ask how political, economic, strategic or technological developments can influence a
company or industry.
c. a checklist for forecasting political, economic, strategic or technological factors.
d. a framework for strategic analysis of internal or external environment.
7. Which of the following would NOT be a reason for management carrying out an environmental
analysis?
a. To identify all potential influences on the future of the organization
b. To determine the external factors most likely to impact an organization
c. To consider how organizational strategy should take account of changes in the outside world.
d. To determine environmentally responsible business practices
8. Where is the component STRENGTH located in a SWOT analysis?
a. internal environment c. internal and external environments
b. external environment d. internal environment for service
9. Planning cannot eliminate change. Managers plan in order to:
a. be prepared for when changes in management at the top happens.
b. anticipate changes and the develop the most effective response to changes.
c. decide what needs to be done when a change in environments happen.
d. have the appropriate materials available when the demand for them comes about.
10. Which of the following is not true about the informal organization?
a. It is present in all organizations
b. It should be understood and nurtured by the manager and supervisor
c. This organization is always disruptive and interferes with the functioning of an
organization.
d. Management cannot eliminate it
11. The process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to
create positive impacts on the organization's effectiveness is called
.
a. staffing c. recruitment
b. selection d. placement
12. Which best defines the process of locating and encouraging potential employees to apply for jobs?
a. Human Resource Planning c. Recruitment
b. Selection d. Job Analysis
13. It is a feeling of being accepted by and belonging to a group of employees through adherence to
common goals, confidence in the desirability of those goals and the desire to progress toward the
goals.
a. job satisfaction c. workplace affiliation
b. organization morale d. internal equity
14. Which of the following best explains why an employee behaves as he/she does?
a. The environment is the most important consideration in understanding individual employee
behaviour.
b. Both the environment and individual differences are important considerations in understanding
individual employee behaviour.
c. Neither the environment nor individual differences are important considerations in understanding
individual employee behaviour.
d. Employee personality and attitudes are primarily dictated by the environment.
15. When a manager monitors the work performance of workers in his department to determine if the
quality of their work is 'up to standard', this manager is engaging in which function?
a. planning c. leading
b. controlling d. organizing
16. If you desire to start a business as a cooperative, which instrumentality of the government
will allow your registration of your business?
a. Bureau of Internal Revenue c. Cooperative Development Authority
b. Department of Trade and Industry d. Securities and Exchange Commission
17. Which of the following is not a requirement for registration of a business under sole proprietorship
in the Philippines?
a. Certificate of Business Name Registrations (from the DTI)
b. Barangay Clearance
c. Business Permit from the Mayor’s Office
d. Certificate of Incorporation