Mohammed Abd El-Monem Abd El-Aziz

Address: Banha, Qalyubiya, Egypt

Cell : +201555203086,01018753443
What’s App: 01555203086
E-mail: Mohamed.zizo01121@gmail.com

Career Objective:
Obtaining a position to utilize my skills and abilities in the information technology
field, where my academic background, and skills at computer networks field could
be utilized and developed to be a part of the company’s success and reaching its
desired targets.

Education:
• Bachelor of Engineering, Al-Safwa Higher Institute Of Engineering and
Technology.
• Major: Electronics and Communications Engineering.
• Accumulative Grade: Very good. July.2013

Work Experiences:
Enterprise Solution Planning and Provisioning Engineer at WE. Sept.2018
until now

 Working closely on customers technical requirements, Analyze, Install,
Configure, and troubleshoot different solutions provided to our enterprise
customers.

 provision MPLS virtual private network VPN L3, including CE-PE routing
protocol RIPv1, RIPv2, OSPF, EIGRP, ISIS, BGPv4 & MP-BGP and static ,
MPLS virtual private network L2 , Internet connectivity using BGP or static
routing.

 On hand experience with Cisco and Juniper multiple PE routers that are
placed in a huge ISP network such as CISCO 7200, 7600, ASR & Juniper
M7i, M10i, M120 & M320.

 Install and activate customer connections using different medias (Local

Loops, fiber, 3G, WIMAX, ...etc.)
  On hand experience with customer different CISCO routers customer
different routers 888 , 888E , 888EG ,1800,2811,2901,2911,2921,1921 .

 Solid experience with Alcatel DSLAMs: ASAM & ISAM and Huawei
DSLAMs: 5100, 5103, 5105 & 5600 and MSAN.

 2nd level support for enterprise support team in troubleshooting process.

 Handle trouble tickets with different vendors concerning about any problems
in CPEs.

 Fully aware with all current and new solutions in enterprise customer sites.

 Remotely guiding the technicians in installing the local loops and

connecting the modems and routers at the customer site.

Front Office Engineer – NOC Engineer at Etisalat. Sept. 2017-Sept.2018

 24x7 Network real-time monitoring for all Etisalat ISP Network Alarms,
Events and Faults

 Monitor Etisalat ISP Network Traffic utilization

 Monitor Etisalat ISP Network Elements/Environmental Alarms and take the

proper action with concerned teams

 Interfacing with Telecom Egypt to solve Transmission Link failures and TE

Power Failures.

 Establish L1 support Function that deals and attempts to remedy TTs on

Etisalat ISP Network that have been appeared

 Escalating Cases that need involvement of Back Office level and follow-up
on the progress

 Follow and respect all Pre-defined times (such as monitoring response,

investigation, resolution) relevant to each Fault
  Implement End-to-End Network TT management function (starting from
problem appearance till final service restoration)

 Keeping all stakeholders notified of any experienced Network Failure

 Follow T.T flow to ensure resolution within SLA

 Act as single point of contact for Network Operations Center and it is the

 gateway for all Network TT

Courses and certificates:

 CCNA Routing and Switching 200-120 (Certified).
 CCNP Routing 300-101 (Certified).
 CCNP Switching 300-115.
 CCNP Service Provider Route 642-883.

Skills:
➢ Language skills
 Arabic: Native speaker.
 English: Very Good.

➢ Personal skills
 Fast Learner, Good Communication and Presentation skills.
 Team worker and leadership management.
 Hard worker, Ability to work under stress.

Personal Data:
 Full name: Mohamed Abdelmonem Abdelaziz
 Marital Status: Single.
 Date of birth: December 1, 1990.
 Nationality: Egyptian.
 Military service: Completed.

HOPING MY C.V. MEET YOUR REQUIREMENTS