Professional Documents
Culture Documents
PERSONAL INFORMATION
Full name : Emmanuel Mdemu
Residence Address : Plot 110, Block W, Iyela1 Street, Mbeya, Tanzania.
Telephone : +255763035881, +255623836712
Postal Address : P.O. Box 2096, Mbeya.
Email Address : emmanuel.m.mdemu@gmail.com
CAREER SUMMARY
With extensive experience in information and communication technology (ICT) and security systems in 8+ years, this proven
success to the integration of security systems with network systems and internet especially on client side for remote access and
server side for centralization. Where monitoring and troubleshooting become easy, this increases customer awareness, trust,
production and promote customer engagement into the systems for full operation.
CORE COMPETENCIES
♦ Project Management ♦ Industrial Network ♦ Teamwork ♦ Security Management
♦ Technical support ♦ Presentation & Communication ♦ Leadership skills ♦ Operation Management
♦ Quality Assurance ♦ Configuration ♦ Responsibility ♦ Design, development & maintenance skills
Project Engineer
ComSec Security Systems Ltd, Dar es Salaam, Tanzania Jan 2021 – March 2021
• Returned to Headquarter in Dar es Salaam and conducting site survey to clients for upgrading their old systems to
new one and increasing security to their commercial buildings and their premises (CRDB, ACCESS BANK,
MKOMBOZI BANK): increases support to headquarter due to few numbers of technical employees.
Zonal Engineer
ComSec Security Systems Ltd, Mbeya, Tanzania 2016 – 2020
• Centralized at Mbeya region, conducted survey, marketing and ran all pilot projects: slashed traveling cost 89.6%,
reduced client waiting time for service from days to hours.
• Performed installation, configuration, testing and commissioning of the systems: provided training to remove
unnecessary calls, increases confidence and interaction with stakeholders.
• Ensured quarterly preventive maintenance and repair done: enhanced performance and maintained work efficient of
client systems and other assets.
• Attended down calls, which require physical assistance, provided technical support remotely with detailed
information: reduced system failure and risk 95%, cut visiting cost 100% through phone support.
• Updated monthly inventory report and preventive maintenance report, generate schedule for weekly activities: keep
track of the items in the stock, removed contradiction of office stock.
Project Supervisor
ComSec Security Systems Ltd, Dar es salaam, Tanzania 2015 – 2016
• Supervised a team of 20 workers on the implementation of Local Area Network (LAN) and security systems:
improved management skills on duties, increased work performance and trust form office and client, awarded
certificate of appreciation as a best worker.
• Managed the highly successful integration of security system to the client network: enhanced system monitoring and
support through internet.
• Conducted programming and testing of security systems that include; CCTV cameras, access control systems, public
addressing system, intruder alarm system, fire alarm systems; improved awareness and importance of security
systems in our life.
• Operated security systems software and ICT support management engine: resolved client queries and provided better
solution and successful support.
Technician
ComSec Security Systems Ltd, Dar es salaam, Tanzania 2014 – 2015
• Designed Local Area Network (LAN), implemented and applied switch configuration and integration: increased
knowledge on networking and easy access of ICT equipment.
• Configured Voice over IP (VoIP) phones to establish communication between internal staffs and external
stakeholders: improved communication with client and easy reachability.
• Initiated training schedules at office through drawing aids: increased technical skills, awareness and knowledge on
how to use and maintain security systems with integration to network and internet.
• Applied all security systems standards, network rules and regulations on installation, configuration and system
integrations: created trust from office management, clients and fellow employees.
TRAININGS
Industrial Practical training (IPT 2)
Tanzania Telecommunication Cooperation (TTCL), Mbeya branch 2018
• Trained to configure switch that include: creating VLANs, applying VPN, creating remote login access, applying
security configurations and switch ports management.
• Learned to configure new voice service user using software, remote switch troubleshooting on VPN, evolution of 5G
technology and Base Transvers Station (BTS) monitoring.
• Accomplished training on air condition (AC) operation and maintenance, power backup structure and preventive,
maintenance rectifier troubleshooting, mechanism of Automatic Transfer System (ATS), solar system configuration,
troubleshooting and general maintenance.
Language skills:
✓ English - Reading-Very good, Writing-Very good, Speaking-Very good.
✓ Hindi - Reading-Basic, Writing-Basic, Speaking-Basic.
✓ Kiswahili - (Native Language)
Publication
“Development of water meter intruder alarm systems”. (2019)
International Journal of Engineering Research and Advanced Technology (IJERAT). Vol. 5, no.7 (July 2019): 92-99.
DOI: http://doi.org/10.31695/IJERAT.2019.3516
RECOGNITION/ACHIEVEMENTS
Certificate of Appreciation, ComSec Security Systems Ltd. (2016)
OTHERS
• Travel passport (Valid)
• Driving license (Valid)
REFEREES
Eng. Ester Christopher
Managing Director
Meritech Ltd
P. O. Box 61049, Dar es salaam.
Email: esterc@meritech.co.tz
Mobile: +255756803375