Prepared By: Warehouse Manager

Approved By: Supply Chain Director

SC-WH_SOP_001
[INBOUND + QUALITY CONTROL]
INTRODUCTIONS

This document describe the procedures on how to perform Inbound receipt and Quality Control
checks on all inbound orders deliver to warehouse. No ORDERS are to be put-away without any
QC Approved Pass label except for those mention in the Mandatory Brand column.

OBJECTIVES

● Ensure orders are being checks 100% defect free;

● To receive the incoming materials via Tally-sheet in orderly manner;
● To ensure timely manner put-away and reporting if found defects during inbound;
● To ensure all inbound accounted in the WMS and ERP systems – NO EXCEPTION!

RESPONSIBILITY

Both Warehouse and C&P Team are joint responsible to achieve the smooth flow of receiving.

DEFINITION

C&P – Costing & Purchasing VEN - Vendor

IC – Inventory Controller QC – Quality Control
WH – Warehouse Team

FLOW CHART

Effective date: 18 Aug 2023 Date last amended: - Version: 1 1

Prepared By: Warehouse Manager
Approved By: Supply Chain Director

QUALITY CONTROL LABEL

QC PASS LABEL
After 100% inspection done, item with defects FREE will
be label QC PASS on the packaging.

QC HOLD LABEL
After 100% inspection done, item found defects and require
replacement from C&P will be label QC HOLD on the packaging.

PROCEDURES

1.0 Tally-Sheet
1.1 C&P will sent the Tally-sheet to IC to perform acceptance of the inbound orders;
1.2 IC will print-out the Tally-sheet and pass to WH for inbound verification and QC
checks;
1.3 Ensure container # and seal # are tally and not tempered;
1.4 Perform unloading of the orders and stage for 100% inbound QC checks and
verification against the Tally-sheet.

2.0 Performing of Un-stuffing and Inbound QC checks

2.1 Mandatory to take photos of the container number, sealed, both before and after and
lastly during the process of un-stuffing if found defect or improper way of stacking etc;
2.2 Share those photos in the individual WhatsApp group with C&P;
2.3 Perform the process of un-stuffing and lay all the incoming at the staging bay;
2.4 Perform the needful on verification of the tally-sheet against the items;
2.5 WH will perform the Inbound Quality Control Inspection List (V1) and start the process
of QC checks for the following;
A. Packaging box quality both outer and inner;
B. Defects that can be seen visible;
C. Incomplete Mechanism components;
D. Missing Installation Manual guide.

Effective date: 18 Aug 2023 Date last amended: - Version: 1 2

Prepared By: Warehouse Manager
Approved By: Supply Chain Director

3.0 Approving QC PASS

3.1 Perform checks as per 2.5;
3.2 If found no defects, to paste the QC PASS label and get Approver to sign-off.
3.3 No need photo and good for put-away.

4.0 Approving QC HOLD

4.1 Perform checks as per 2.5;
4.2 Found defects, to paste QC HOLD label and fill in the checklist;
4.3 To take photo of the defect item clearly;
4.4 Fill in the Inbound Quality Control Inspection List (V1) and refer to the tally-sheet for
the item #;
4.5 get approver to sign-off on the Quality Control Inspection List (V1);
4.6 Once QC process done, pass the following to IC;
A. Filled Inbound Quality Control Inspection List (V1);
B. Verified Inbound Tally-sheet;
4.7 IC will perform receipt of defects inbound to be sited in SB location and update
WMS/ERP system until disposition has been done.

5.0 Reporting on QC HOLD

5.1 IC to verify all the defects photos from the google shared drive folder;
5.2 IC to inform C&P via email attach with link attach on the defect;
5.3 C&P will share the information with Vendor;
5.4 C&P to update IC once Vendor revert with disposition within the timeline.

6.0 Disposition
6.1 IC to inform WH on the disposition made and either to remain in SB or move to Stock;
6.2 IC to update the WMS/ERP accordingly.

Effective date: 18 Aug 2023 Date last amended: - Version: 1 3

Prepared By: Warehouse Manager
Approved By: Supply Chain Director

REFERENCES

1. Report Summary
A. Proof Living:
https://drive.google.com/drive/folders/19hFYMVwT8lXjqLpxpIpzVraTns7VyMT2?usp=sharing
B. BO Concept SG:
https://drive.google.com/drive/folders/1GLZxma77K-LghPjUCMk-EJ7ig9Pr_W8z?usp=sharing
C. Prelude Living:
https://drive.google.com/drive/folders/1JClOhrO4Hi10TKdISbB3dxWDW3T_nkYM?usp=sharing
D. Hooked On Home:
https://drive.google.com/drive/folders/1T04qfKQnBJzfNU_QM3WVx8Pyg9i8F5Qn?usp=sharing

2. Inbound Quality Control Inspection List (V1)

https://drive.google.com/file/d/1XCzvNCrGN1aTWCUwDYkm7qHjB1Md0rN_/view?usp=drive_link

MANDATORY BRANDS

1. For Proof Living orders, the following are mandatory to check:

A. ALL NATURAL stone items for all brands under Proof Living.

2. For Prelude Living orders, the following are mandatory to check:

A. Eichhltz Brand,
B. Level 57 Brand,
C. Global View.

Effective date: 18 Aug 2023 Date last amended: - Version: 1 4

Prepared By: Warehouse Manager
Approved By: Supply Chain Director

QUALITY CONTROL INSPECTION CHECKLIST (V1)

Effective date: 18 Aug 2023 Date last amended: - Version: 1 5