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NPTEL (https://swayam.gov.infexplorer?ncCode=NPTEL) » Knowledge Management (course)

Week 2: Assignment 2
Assignment not submitted Due date: 2023-08-09, 23:59 IST.

If already 1) 1 point
registered, click
to check your
Which of the following represents the knowledge management cycle'?
payment status
a. major processes, technologies, and facilities
b. transforming information into a valuable strategic asset
c. best practices or lessons learned in the organization
d. output. input, resources, standards
Course
outline Oa.
Howd Ob.
ow does an
NPTEL Oc.
online Oud.
course
work? () 2) 1 point

Which of the following is NOT one of the processes in the knowledge management cycle?
Week 0 () a. Knowledge sharing
b.Knowledge creating
Week 1 () c. Knowledge acquisition
d. Knowledge erosion
Week 2 ()
Oa.
Lecture 6: Ob.
Process and
models of KM Oc
cycle. (unit? Od.
unit=24&lesson=25)
3) 1 point
Lecture 7:
Process and
models of KM
cycle (unit?
unit=24&lesson=26)
Which of the following conceptualizes information products and information content?
a. Wiig model of KM Cycle
Lecture 8: b. Bukowitz and Williams Model of KM cyele
Knowledge ¢. Meyer and Zack model of KM Cycle
creation and d. None of the above
architecture.
(unit? Oa.
unit=24&lesson=27)
Ob.
Lecture 9: Oe.
Capturing tacit
Oud.
knowledge
(unit? 4) 1 point
unit=24&lesson=28)
Which knowledge processes can take many forms. such as discussions, expert networks. and
Lecture 10: formal work teams?
Capturing tacit
knowledge a. Pooling knowledge
(unit? b. Holding knowledge
unit=24&lesson=29) c. Building knowledge
d. Using Knowledge
Week 2
Feedback
Form (unit?
unit=24&lesson=31)

Quiz: Week 2:
Assignment 2
(assessment?
name=122) 5) 1 point

Week 3 () What is the following represent combining content in new and interesting ways to foster
innovation in the organization?
Download
a. Getting knowledge
Videos ()
b. Assessing knowledge
¢. Building knowledge
Text d. Using Knowledge
Transcripts ()

Books ()

6) 1 point
Which of the following motivates employees to post what they have learned to a knowledge
base. according to Bukowitz and Williams Model?

a. use
b. access
¢. contribute
d. learn

Oa.
Ob.
Oc.
Ou.
7) 1 point

Which of the following technical layer of the KM system includes a web browser and
software installed?

User interface
Boo Authorized control
Collaborative intelligence
Knowledge-enabling applications

Oa.
Ob.
Oe.
Ou.

8) 1 point

Which of the following technical layer represents cables and repositories?

a. Knowledge-enabling layer
b. Middleware layer
c. Physical layer
d. Transport layer

Oa.
Ob.
Oc.
Ou.

9) 1 point
Which of the following component of the expert system is responsible for the problem-
solving mechanism for reasoning?

a. Scheduler
b. Inference engine
c. Justifier
d.Bothbandec

Oa.
Ob.
Oe.
Oud.

10) 1 point
Which one of the following is referred to as a value-added layer?

Knowledge enabling layer

ow
Transport layer
Middleware layer

ap
Repositories layer

Oa.
Ob.
Oc.
Ou.
11) 1 point
Which indicates an industry trend to buy ready-to-use generalized software packages?

a. Built-in
b. Buy
c. Re-use
d. Outsource

Oa.
Ob.
Oe.
Oud.

12) 1 point
Which knowledge management process requires a knowledge developer to collaborate with
an expert to convert expertise into a coded program?

a. Knowledge acquisition
b. Knowledge creation
c. Knowledge capture
d. Knowledge sharing

13) 1 point

Which expert spends most of the time explaining their Solution is the best?

a. Procedure-type
b. Godfather
c. Storytelling
d. Salesperson

Oa.
Ob.
Oc.
Ou.
14) 1 point
Which of the following problem arises when there is a lack of understanding and interpreting
an expert's verbal description of information. heuristics. and so on?

a. frequent disagreements
b. non-response bias
c. scheduling difficulties
d. Language problem

Oa.
Ob.
Oe.
Ou.

15) 1 point
What do you understand by Nominal Group Technique?

a. A process of observing, interpreting. and recording problem-solving behaviour while it


takes place
b. Unstructured approach to generating ideas about a problem
c. Expert keeps talking, speaking out loud while solving a problem
d. Provides an interface between consensus and brainstorming

Qa.
Ob.
Oc.
Ou.
You may submit any number of times before the due date. The final submission will be
considered for grading.

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