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ALIGN WITH YOUR COMPANY’S STRATEGY

QUICK TAKES

very well be a praiseworthy If you as a manager can


one. But unless it is reflected do the first three of these
in the actions of an organi- four, then you will own
zation, it is not the organiza- your choices and own your
tion’s strategy. A company’s strategy. If you do the fourth,
strategy is what the com- you will set up your subor-
pany’s people are actually dinates to repeat these four
doing, not the slogan their things and thereby own their
bosses intone. choices and their strategy,
The point is that everyone and pass on the task to the
needs to connect the dots. next layer of the company.
If strategy is what people do If each successive layer
rather than what bosses say, assumes this level of own-
it is absolutely critical that ership, the organization can
each person in the organi- make its bosses’ statement a
zation knows what it means real strategy rather than an
to take actions that are con- empty slogan.
sistent with the intent of the And your bosses’ job? It’s
strategy as asserted. to make sure to start the ball
Strategic choice-making rolling by communicating
cascades down the entire their strategy choices well.
organization, from top to Unless they do so, it won’t
bottom. This means that
every person in the com-
matter a whit how good their
choices appear to be. They
6. How to Prioritize
pany has a key role to play in
making strategy. Performing
won’t be reflected in what
you end up doing.
Your Work When Your
that role well means thinking Originally published on HBR.org
June 18, 2014
Manager Doesn’t
hard about four things:
HBR Reprint H00UXA
→ by AMY JEN SU
1. What is the strategic intent
of the leaders of the level Roger L. Martin is a former
above mine? dean of the Rotman School
of Management, an adviser to PRI O RI TI ZI NG WO RK C AN be company’s strategy or know
2. What are the key
CEOs, and the author of A New frustrating, especially if you what’s expected of them to
choices that I make in my Way to Think: Your Guide to Su-
jurisdiction? work for a hands-off manager help achieve company goals.
perior Management Effective-
ness (Harvard Business Review or a company that doesn’t Compounding the problem,
3. With what strategic logic give you clear goals. Most recent research shows that
Press, 2022).
TARA MOORE/GETTY IMAGES

can I align those choices with of us face this reality every global executives say they
those above me? day. The frequently cited have too many conflicting
4. How can I communicate research of Robert Kaplan priorities. How can you learn
the logic of my strategy and David Norton shows that to prioritize your own work
choices to those who report more than 90% of employees and still feel satis­faction
to me? don’t fully understand their from a job well done?

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Spring 2023
If you don’t prioritize your time, someone else
will, and it won’t always be with your best interests in mind.

Take ownership. First, of purpose, citizenship, and part of the job. For example, Which Tasks
check your mindset when service. you may be excited about Should You
it comes to setting prior- • What am I passionate having a larger role and team Prioritize?
ities. Don’t assume that about? Motivation and but less excited about the
prioritizing your workload is energy fuel action, so when increase in managerial pro- Focus on those that align your
passion with where you can
someone else’s job, and don’t setting priorities, get clear on cesses and administration contribute most. Tolerate, elevate,
choose to see yourself solely what brings you inspiration that comes with it. and delegate the rest.
as a doer or a “worker bee.” in your work today. • Tolerate the fact that you
It’s easy to point blame at our may be on a learning curve.
managers and organizations Determine next steps with Perhaps a key part of the job III I

HIGH
when we experience high an organizing framework. includes something that isn’t Elevate Prioritize

Passion
levels of stress or an over- We can put the two criteria of yet a strength, such as pre-
whelming amount of work. contribution and passion to- senting at town hall meetings
Recognize that consciously gether to create an organizing or being more visible exter- IV II

LOW
setting priorities is a key framework. The framework nally. Keep a growth mindset Delegate Tolerate

pillar of success. You can can help you sort priorities and push yourself out of the
start today by assessing how and define subsequent ac- comfort zone. LOW HIGH
well you’re handling the in- tions. Consider this chart: • Remember that there Value of contribution
creased workload that comes is a tipping point in this Source: Paravis Partners
with being a leader. QUADRANT I quadrant. For example, your
Prioritize those areas of your highest contribution in a
Filter priorities. Select a job that hit this sweet-spot strategy role may never offer you are seeing out on the
couple of areas to set priorities intersection of bringing you the passion you feel horizon that fuels your
in; this can help the brain your highest value-add and when coaching people. The conviction, and explain why
manage information overload. making an impact that you quadrant could highlight that it’s good not only for you but
Researchers have found that feel excited about. Look at it’s time for a change (which also for the company.
having too many options the answers to the two ques- was my situation more than • Elevate yourself. Be mind-
can paralyze us or lead to tions above and see which 15 years ago, when no amount ful of areas you still enjoy,
decisions that go against our projects, initiatives, and of prioritizing was ever going perhaps from a previous role
best interests. Two criteria I activities show up on both to overcome the fact that I or from when the company
use with clients to determine your high-contribution and was in the wrong career). was smaller. Maybe you love
priorities include contribution high-passion lists. to fix problems and have a
and passion. Consider your QUADRANT III bias toward action, which
role today and answer the QUADRANT II Elevate those tasks that leads you to get involved in
following questions: Tolerate those parts of the give you a lot of energy but things your team should be
• What is my highest con- role that are important but that others don’t see as the handling. Hit pause before
tribution? When we reflect drain your energy when best use of your time. Where diving in.
on contribution, we consider you’re engaging in them. are the possible points of Ultimately, if the discon-
both the organization’s needs What are the possible dis- elevation? nect grows between what
and how we uniquely bring comforts, and what can you • Elevate the value-add. keeps you motivated and
to bear strengths, experience, do about them? Perhaps you see a hot new what your organization
and capabilities. The word • Tolerate and accept that area, but the impact is less values, it may be time to
contribution captures a sense you aren’t going to love every clear to others. Share what move on.

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Spring 2023 115
QUADRANT IV your time, someone else
Delegate the daily churn of will. And it won’t always be
low-value and low-­energy- with your best interests or
producing activities, emails, the greater good in mind. So
and meetings. If there’s no take ownership and reclaim
one to delegate to, make the decision-making power over
case for hiring someone. You where you can best spend
can also just say no or elim- your time and energy. By
inate those tasks altogether. doing so, you set yourself
The irony is, as we progress on a trajectory to produce
in our careers, things that meaningful results, experi-
were once in quadrant I now ence more job satisfaction,
belong in quadrant IV. If and have increased energy.
people still come to you for Originally published on HBR.org
these tasks, redirect them January 24, 2017

graciously by saying some-


thing like, “It’s so great to see
HBR Reprint H03EVL
7. Communicating
you. I know how important
this is. I’ve asked Kate on my
Amy Jen Su is a cofounder and a Corporate Vision
to Your Team
managing partner of Paravis
team to take on those issues, Partners, a premier execu-
and she’ll be able to get you tive coaching and leadership
a more direct and speedy development firm. For the past
answer.”
two decades, she has coached → by KELLY DECKER and BEN DECKER
CEOs, executives, and rising
stars in organizations. She is
Operationalize and flag the author of The Leader You
priorities in your calendar. Want to Be: Five Essential AMI T * MANAGE S A team of strategy. Amit had to restore
Look back on your calendar Principles for Bringing Out Your 40 people around the globe their trust and motivation.
over the past month to see Best Self—Every Day (Harvard for a massive tech company. He needed to communicate
how much time you allocated Business Review Press, 2019) After months of furiously vision.
and a coauthor, with Muriel
across the four quadrants. working on a new product Let’s clear something up.
Maignan Wilkins, of Own the
I personally use a color-­ Room: Discover Your Signature to be the first to market, Amit’s big task was not to
coding system in my calen- Voice to Master Your Leadership his boss told him that the set the vision. In this case,
dar to quickly and visually Presence (Harvard Business company’s strategy had the product strategy had
see how I’m doing (QI = yel- Review Press, 2019). shifted. The product’s launch changed at the top. His job
low, QII = purple, QIII = blue, plans were then delayed, and was to translate the execu-
QIV = no color). At the start competitors began gobbling tives’ thinking behind the
HENRIK SORENSEN/GETTY IMAGES

of a week, flag all QI priorities up market share. Amit’s team changes so that his team
and give yourself a little extra felt deflated. Instead of cele- could understand why things
preparation time on them. brating a launch, they found had changed and how they
Don’t settle for the status themselves mired in more were supposed to redirect
quo. As Greg McKeown, contract negotiations, tacti- their efforts. After all, they
author of Essentialism, cal challenges, and follow-up were now being told to scrap
shares, if you don’t prioritize calls. They doubted the new all the work that was done,

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Spring 2023
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