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BUSINESS ENGLISH · BUSINESS ISSUES · INTERMEDIATE (B1-B2)

INTRODUCTIONS

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1 Warm up

In pairs, discuss the following questions.

1. Do you often have to meet people in your job? Why/why not?


2. What do you say to people in your first language when you meet them for the first time?
3. What phrases do you know that are useful in this situation in English?

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2 Making introductions

Part A: Put the following phrases in the correct order.

1. you / pleased / very / to / I’m / meet

2. working / long / you / been / have / how / for...?

3. meet / I’d / to / like / you

4. introduce / I / myself / Can / name / Is... / My

5. first / this / to...? / your / trip / is

6. say / just / I / want / I’m ... / to / ’Hello’.

7. the / in / I / work /... industry

8. Interesting / how / Oh!

9. with... / mainly / work / I

10. introduce / to... / like / I’d / to / you

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Now write the phrases in the correct section of the following table.

Part B: In groups of three, practice introducing yourselves and each other using the phrases from the
box. Use your real name and your real job.

Part C: Read the following conversation. Write phrases from the table in the correct place in the gaps
in the conversation.

Petra: Hi Cecelia, how are you?


Cecelia: Hi Petra, I was hoping I would see you. How are you?
1
Petra: I’m great, thanks. Juan.
2
Cecelia: Hello, Juan. .
3
Juan: too.
Petra: Juan is one of our customers from Spain.
4
Cecelia: Oh, that’s great. Edinburgh?
Juan: I’ve been to Scotland before, but last time I was in Glasgow. It’s very beautiful here.
5
this company?
6
Cecelia: Around seven years now. Petra, but I do a lot of work
in the marketing department too.
7
Juan: . You must be very busy!
Cecelia: Yes, but I really enjoy it.
8
Mark: Sorry to interrupt. Mark. I will be with Juan tomorrow
when we go to the factory.
Juan: I’m very pleased to meet you.

Now practice the dialogue in groups of four.

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3 Making small talk

A good way to get to know someone you’ve just met is to make small talk. Match the following
questions and answers.

1. Is this your first trip to New Zealand?

2. How long have you been working for Roth Industries?

3. How was your trip?

4. Have you been living in Singapore for long?

5. So, what do you do when you’re not working?

6. The weather has been interesting lately, hasn’t it?

7. Do you know any good places to eat around here?

8. Have you been to any other countries on business?

a. I do a lot of running. I’m actually in training for an ultramarathon next year.

b. Only about a year or so. I’m still learning the ropes really.

c. No. I came here with my family on vacation a long time ago. I see there’s been a lot of expansion
in Auckland since then, but it’s still a really beautiful place.

d. Yeah, if you can handle spicy food, there’s a Mexican place that does the best chili I’ve tasted
outside of Mexico.

e. Yes, it’s been very unpredictable. But I read that there’s going to be a heatwave next week.

f. It was quite busy on the plane and I nearly missed my connection in San Francisco. But otherwise,
I didn’t have any real difficulties.

g. I’ve lived here for most of my life, although I did spend a couple of years living and working in
Jakarta, but I found the work quite monotonous.

h. I have a lot of clients in Brussels, so I’ve been there several times. They took me on an outing to
Bruges one time which is gorgeous. I really want to go back there.

Now in pairs, discuss the following questions. Check the meaning of the phrases you are not familiar
with.

1. If you think your job is monotonous, how do you feel about it?
2. What’s the difference between a trip and an outing?
3. If the weather is unpredictable, what is it like?
4. If you’re in an airport, what is a connection?
5. What are you doing if you are learning the ropes?

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4 Follow-up questions: Part A


A good way to get people talking is to ask them questions about themselves. You can start with small
talk questions and then get them to give more information with follow-up questions.

Part A: Write some follow-up questions for the following answers to find out more information.

1. No. I came here with my family on vacation a long time ago. I see there’s been a lot of expansion
in Auckland since then, but it’s still a really beautiful place.

2. Only about a year or so. I’m still learning the ropes really.

3. It was quite busy on the plane and I nearly missed my connection in San Francisco. But otherwise,
I didn’t have any real difficulties.

4. I’ve lived here for most of my life, although I did spend a couple of years living and working in
Jakarta, but I found the work quite monotonous.

5. I do a lot of running. I’m actually in training for an ultramarathon next year.

6. Yes, it’s been very unpredictable. But I read that there’s going to be a heatwave next week.

7. Yeah, if you can handle spicy food, there’s a Mexican place that does the best chili I’ve tasted
outside of Mexico.

8. I have a lot of clients in Brussels, so I’ve been there several times. They took me on an outing to
Bruges one time which is gorgeous. I really want to go back there.

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Part B: Now listen to the following conversations. Did they use any of your follow-up questions?
Audio 1

Audio 2

Audio 3

Audio 4

Audio 5

5 Listening comprehension

Read the following statements and decide if they are True (T) or False (F).

1. In Conversation 1, the man spent a lot of time outdoors on his family vacation.

2. In Conversation 2, the woman found her previous job more difficult.

3. In Conversation 3, the man didn’t enjoy Singapore Airport.

4. In Conversation 4, the woman had a good social life in Jakarta.

5. In Conversation 5, the man started training for the ultramarathon about a year ago.

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6 Follow-up questions: Part B

Now write follow-up questions and answers for the rest of the conversations.

Conversation 1

Speaker A: The weather has been interesting lately, hasn’t it?

Speaker B: Yes, it’s been very unpredictable. But I read that there’s going to be a heatwave
next week.

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Conversation 2

Speaker A: Do you know any good places to eat around here?

Speaker B: Yeah, if you can handle spicy food, there’s a Mexican place that does the best chili
I’ve tasted outside of Mexico.

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INTRODUCTIONS

Conversation 3

Speaker A: Have you been to any other countries on business?

Speaker B: I have a lot of clients in Brussels, so I’ve been there several times. They took me
on an outing to Bruges one time which is gorgeous. I really want to go back there.

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Now in pairs, practice the conversations.

7 Extended activity/Homework

Write your own dialogue with people meeting for the first time.

Include the following:

• One person introducing someone


• Small talk questions
• Follow-up questions

Use the phrases and vocabulary from the lesson to help you.

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© Linguahouse.com. Photocopiable and licensed for use in Ria Firth's lessons.

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