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  • 02 Activity 3

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    Julia Lira
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    The document is a video outline for a hospitality training course. It contains instructions to take notes while watching two training videos about front office positions in the hotel industry. The outline asks the student to answer questions about the challenges of being a reception manager, the benefits of internal promotion over external hiring, their interest in a specific front office position shown in one of the videos, and two other hotel jobs that collaborate with front office staff but were not depicted in the videos.

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    STUDY

    Original Title

    02_Activity_3

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    The document is a video outline for a hospitality training course. It contains instructions to take notes while watching two training videos about front office positions in the hotel industry. The outline asks the student to answer questions about the challenges of being a reception manager, the benefits of internal promotion over external hiring, their interest in a specific front office position shown in one of the videos, and two other hotel jobs that collaborate with front office staff but were not depicted in the videos.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    12 views2 pages

    02 Activity 3

    Uploaded by

    Julia Lira
    The document is a video outline for a hospitality training course. It contains instructions to take notes while watching two training videos about front office positions in the hotel industry. The outline asks the student to answer questions about the challenges of being a reception manager, the benefits of internal promotion over external hiring, their interest in a specific front office position shown in one of the videos, and two other hotel jobs that collaborate with front office staff but were not depicted in the videos.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    TH1807

    Name: Date: / /
    Section:
    Video Outline
    Instructions:
     Use the space provided on this document to take down notes.
     Answer the following items.

    Video 1

    1. What are the challenges of a reception manager as discussed in Video 1? In your perspective, which
    skills or competencies are needed as a front office staff to overcome such challenges?

    2. As discussed in Video 1, explain your standpoint on training internal manpower for potential job
    promotions instead of hiring someone externally, particularly in the front office department.

    02 Activity 3 *Property of STI


    Page 1 of 2
    TH1807

    Video 2

    3. As shown in Video 2, which job position ignites your interest the most? Discuss the roles of your chosen
    hotel personnel.

    4. What other job positions who collaborate with the front office department are not shown in Video 2?
    Discuss at least two (2) with their corresponding responsibilities.

    02 Activity 3 *Property of STI


    Page 2 of 2

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