COMPANY POLICIES

SUBSTANCE ABUSE
WE ARE COMMITTED TO ENSURING A SAFE AND HEALTHY WORKING ENVIRONMENT . FOR THIS REASON , IT IS IMPORTANT FOR
OUR COMPANY TO ESTABLISH SAFEGUARDS AGAINST DRUG AND ALCOHOL ABUSE .

ILLEGAL DRUGS , INHALANTS AND PRESCRIPTION AS WELL AS OVER -THE - COUNTER DRUGS FALL INTO THE “SUBSTANCES ”
CATEGORY . PROHIBITIONS REGARDING SUBSTANCES WILL ALSO APPLY TO ALCOHOL .

THE VIOLATION OF ANY OF THE FOLLOWING CONDITIONS OR REQUESTS MAY RESULT IN THE EMPLOYEE BEING SUBJECT TO
DISCIPLINARY ACTION OR TERMINATION OF EMPLOYMENT .

DISCIPLINARY ACTIONS
1.The stages that may be followed when discipline is deemed necessary include the following:

• Verbal Warning
• Corrective Actions meeting with Supervisor
• Official written warning
• Termination
2.Disciplinary actions are implemented for reasons including but not limited to:

• Performance issues
• Failure to meet performance objectives
• Attendance issues
• Failure to meet deadlines
3.Misdemeanors/Misconduct:

• Poor customer service

• Rudeness/Disrespect to customer or employees
• Multiple negative reports from customers or employees
• Frequent minor/major mistakes on the job
• Violence
• Theft (including excessive product discounting)

4.Attendance Issues:

• Unexcused Tardiness
• Unexcused absences
• Failing to give sufficient advance notice before an absence or vacation.

Schedule & Time off (PTO/Sick Leave):

1. Schedule:
Our schedule is from Monday to Friday, 09:00 AM to 05:00 PM (Eastern time).
2. Vacation/PTO
Employees are allowed 5 PTO days per calendar year.
Approval of requested time of is based on at least 30day advance notice and sufficient head-count coverage.

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6 Pidgeon Hill Dr, Sterling, VA 20164 | (703) 336-9700 | www.palmiq.com | info@palmiq.com

Any requests made within 30days are at a supervisor’s discretion and are subject to rejection.

3. Absences/Tardiness

Employees are allowed 3 quarterly tardies and 1 quarterly absences.

Please note that unexcused absences or tardies will warrant for disciplinary action.

The following list, although not exhaustive, includes reasons that do not qualify as excused absence:

I. Waking up late
II. Stopping on the way to work for personal reasons
III. Car breakdown
IV. Traffic or public transportation delays excluding situations that result in closing of roads
V. Weather conditions excluding blizzards, hurricanes and floods
VI. Non-approved holidays
Company may offer flexible hours however this must be preapproved by a manager.
Each Employee is expected to clock in/clock out their scheduled time. Should you arrive any time after
your scheduled time, it will be considered a tardy so please be on time.
Generally, employees are expected to attend to their schedule diligently without having to be pressured by their
employer. The company wants its workforce to be committed and conscientious so that both parties can benefit
from its business. Disciplinary action may not be desirable, but it will be the definite result of the continuous
disregard of working schedules.

4. Sick leave:
Our employees may be unable to perform their duties if they get sick. We’ll also offer 2days of [paid/ partially paid]
sick leave. This leave is separate from other offered PTO.

So, our employees can take sick leave when they want to:

I. recover from sudden illness

II. recover from accidents/injuries
III. receive mental/psychological care or counseling when necessary
Employees who want to attend to routine healthcare (e.g. doctor’s/dentist’s appointments) should use their PTO.

When an employee wants to use sick leave, they should notify a manager immediately via voicemail or email.

Under certain circumstances, employees might need to submit a physician’s note or other medical certification
and/or complete a sick leave form. Those circumstances include but are not limited to:

Being absent for more than 3 days on sick leave

Cases when a pattern arises (e.g. employees plead sick at a specific time each week)
We’ll handle all sick leave requests with discretion.

5. Bereavement:
The company will excuse an employee from absence from work by granting up to a specified amount of
consecutive days paid time off concerning a death in the employee’s immediate family. Immediate family is
defined as the following:
-Spouse or partner

360° solutions partner

6 Pidgeon Hill Dr, Sterling, VA 20164 | (703) 336-9700 | www.palmiq.com | info@palmiq.com

-Parents, stepparents, or in-laws

-Grandparents

-Siblings

-Children
Other persons under the employee’s primary care or for whom the employee was a legal guardian
For the death of persons that belong in the extended family or friend circle of the employee, the company may
grant a specified number of days’ unpaid leave. This arrangement is subject to the employer’s judgement and
approval.
Should employee require more days than the approved leave they can use their sick leave or PTO.

Harassment
Palmiq strives to maintain an environment of mutual respect, free of all forms of harassment. Inappropriate
behavior, such that gives offense; makes employees feel intimidated or humiliated at work; negatively impacts on
employee morale or interferes with work performance, will be considered, and treated as harassment.
Discrimination based on sexual orientation, ethnicity, racial, religion, disability or age will be considered
harassment. This includes making such comments in a joking way.
If an employee experiences/witness harassment by any other employee or customer, they are obliged to report
the incident immediately to their immediate supervisor or HR/Operations. All reports will be discreetly and
confidentially investigated and handled with appropriately.

Indicative examples include

• Sexual harassment (unwelcome sexual advances, requests for sexual favors etc.)
• Discriminatory harassment
• Derogatory comments on a person’s ethnic heritage/religious beliefs

E.T.C

Miscellaneous (Dress code and Lunch)

Resolving personal issues on company time is prohibited.
Each employee is entitled to a 1hr lunch during which time employee cannot disrupt other employees while they
are working.

Dress code will be casual.

UNLESS Palmiq US Management, partners, or clients come to the Peru Office, then Dress Code will be enforced
strictly Business Casual: No jeans, No T-shirts, or worn-out shoes/garments.

Competition Sharing among companies.

A risk is great when information passes between current or potential competitors. For this reason, exchange of
information is strictly controlled by the company. Information exchange between supplier and buyer is not only
permissible but necessary if they are to reach a commercial agreement. Nevertheless, even this information
exchange can cause problems where that information could be used to fix the buyer's resale prices for end
customers.

360° solutions partner

6 Pidgeon Hill Dr, Sterling, VA 20164 | (703) 336-9700 | www.palmiq.com | info@palmiq.com

With this said, while employed by Palmiq, employee shall not conduct business or share company information
with any outside sources especially competitors due to business conflict.

THE VIOLATION OF ANY OF THE FOLLOWING CONDITIONS MAY RESULT IN THE EMPLOYEE BEING SUBJECT TO
DISCIPLINARY ACTION OR TERMINATION OF EMPLOYMENT.

360° solutions partner

6 Pidgeon Hill Dr, Sterling, VA 20164 | (703) 336-9700 | www.palmiq.com | info@palmiq.com