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  • Dang Linh Ngan

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    Linh Ngân
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    Starbucks has impressed with their market research methods over 14 years, collecting customer feedback online to submit ideas and opinions after purchasing products. This allows Starbucks to get closer to customers, understand how they feel about products, and address complaints to improve areas that are not performing well. Customers find the website and submission process easy to use.

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    Starbucks has impressed with their market research methods over 14 years, collecting customer feedback online to submit ideas and opinions after purchasing products. This allows Starbucks to get closer to customers, understand how they feel about products, and address complaints to improve areas that are not performing well. Customers find the website and submission process easy to use.

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    © All Rights Reserved
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    9 views1 page

    Dang Linh Ngan

    Uploaded by

    Linh Ngân
    Starbucks has impressed with their market research methods over 14 years, collecting customer feedback online to submit ideas and opinions after purchasing products. This allows Starbucks to get closer to customers, understand how they feel about products, and address complaints to improve areas that are not performing well. Customers find the website and submission process easy to use.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    A company having a form doing Market Research that impressed me a lot is Starbucks

    Company. For over 14 years, they have used Market Research to collect customers’
    feedback through their online platform. It allows customers to enter the website to
    submit their ideas after enjoying Starbucks’ products. This idea makes Starbucks
    closer to its customers. It will know how its customers feel about the products, and
    approach more complaints about the things that it hasn’t done well. Customers can
    easily apply to this website, and their theme is very useful.

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