Chapter 1

Communication and You

What is Communication?
What is Communication?
a process by which
information is exchanged
between individuals through
a common system of symbols,
signs, or behavior
What is Communication?

The imparting or
exchanging of information
by speaking, writing, or
using some other medium.
the
COMMUNICATION
process
Review of
Communication
Basics
The Communication Process
1. Sender 6.Decoding
2.Encoding 7. Feedback
3.Message 8.Context
4.Channel
5.Receiver
1 Source
- Sender of the message
- Must know why communication is
necessary and what result is needed.
Stimuli
- the initial source of the message
- the reason why the message is created
2 Message
- The information one needs to
communicate.
- The reason why communication is
needed.
3 Encoding
- The process of taking your message an
transferring it to a format that can
be shared to another party.
- It requires knowing your audience and
ensuring that your message provides
all the information they need
4 Channel
- Method of communication
5 Receiver
- the recipient of the message
- Responsible for the correct
understanding of the message
6 Decoding
- Decoding is the process of decoding
the message and accurately
understanding its meaning
7 Feedback
- It lets you gauge how successful
communication has been
- It offers a chance to adjust
communication process in the
future
8 Context
- Involves relationship with the
members of communication, the
culture, general environment
the
steps
COMMUNICATION
1 Thinking
- a desire, feeling, or an emotion
provides a speaker a stimulus to
communicate a need
2 Symbolizing
- before he can utter sounds, a
speaker has to know the code of
oral language with which to
represent his ideas and in order to
make his selection
3 Expressing
- the speaker then uses his vocal
mechanism to produce the sounds
of language accompanied by his
facial expression, gestures, and
body stance
4 Transmitting
- waves of sound spreading at 1,000
feet per second and waves of light
traveling at a speed of 186,000
miles per second carry the
speaker’s message to his listeners
5 Receiving
- sound waves impinge upon the listener’s
ears after which the resulting nerve
impulses reach the brain via the auditory
nerve; light waves strike the listener’s
eyes after which the resulting nerve
impulses reach the brain via the optic
nerve
6 Decoding
- the listener interprets the
language symbols he receives and
thinks further
7 Feedbacking
- he listener may manifest overt behavior
like a nod, smile, or yawn or he may not
show any behavior at all (covert behavior
like fast heartbeat, a poker face, etc.
8 Monitoring
- while the speaker watches for signs of
reception or understanding of his message
among his listeners, he is also attuned to
what’s going on inside him; the speaker is
receiving and decoding messages about
himself from his audience in order to
adjust to the particular situation
the
barriers to
COMMUNICATION
A. Physical Barriers
1) Noise
2) Temperature
3) Medium
disturbance/
Technical
Problem
4) Workplace design
5) Information Overflow
6) Physical Disabilities
B. Psychological Barriers
1) Lack of
Attention
2) Poor Retention
3) Lack of Trust
4) Closed Mind and Filtering
C. Interpersonal Barriers

1) Gender
Issues
2) Competition
3) Culture
MORE ABOUT THIS TOPIC by
Vidha Shukla

What are
Communication
Barriers & How to
Overcome Them
1. Psychological Barriers:
The psychological condition of the receiver
will power how the message is received.
Stress Management is a significant
personal skill that affects our interpersonal
relationships.
3. Physiological Barriers:
Physiological barriers may affect the
receiver’s physical condition. For example, a
receiver with condensed hearing may not
grab the sum of a spoken conversation,
especially if there is significant surroundings
noise.
4. Language Barriers:
Language and linguistic aptitude may act as
a barrier to communication. However, even
when communicating in a similar language,
the terms used in a message may act as a
barrier if it is not easy to understand by the
receiver.
5. Attitudinal Barriers:
Attitudinal barriers are perceptions that stop
people from communicating well. Attitudinal
barriers to communication may effect from poor
management, personality conflicts, and battle to
change, or a lack of motivation. Active receivers of
messages should challenge to overcome their
attitudinal barriers to assist effective
communication.
How to overcome
communication barriers
•Be aware of language, message and tone
•Consult others before communication
•Communicate according to the need of receiver
•Consistency of Message
•Follow up Communication:
•Make sure to receive proper feedback:
GROUP WORK
EVALUATE THE FOLLOWING LOVE TALES:
1. Pyramus and Thisbe
2. Romeo and Juliet
3. Cupid and Psyche
GROUP WORK
Guide Questions:
1. What are the barriers encountered and how are
they addressed and surpassed?
2. What communication breakdowns did the
characters encounter?
HOW WOULD YOU SOLVE THE
FOLLOWING ISSUES?
How will you solve the
following…?
1. Speech and Language Difficulties
Students with unaddressed learning or speech
difficulties often struggle to communicate in classroom
settings. Some might have trouble comprehending
lessons and organizing their thoughts, and others might
rely on hand gestures rather than words. Students often
shut down, isolating themselves out of fear or
embarrassment.
2. Boring Classroom Lessons
Classroom communication breaks down
when students are bored, unmotivated or
disinterested in their schoolwork.
3. Personality Differences
Some communication problems stem from
personality differences between students
and teachers. For example, students who
don't want to connect on a personal level
with their teachers often avoid
communicating with them.