LEARNING PLAN

COMPUTER 9
UNIT TOPIC
DIAGNOSING AND TROUBLESHOOTING COMPUTER SYSTEMS
CONTENT STANDARD
The learner demonstrates understanding of the underlying concepts and principles of diagnosing
and troubleshooting computer systems.
PERFORMANCE STANDARDS
The learner independently diagnoses and troubleshoots computer systems as prescribed by
TESDA Training Regulations.
LEARNING COMPETENCIES
LO 1 Plan and prepare for diagnosis of computer systems errors.
LO 1.1 Follow OHS procedures in planning and preparing diagnosis of computer system errors.
LEARNING TARGETS
 Identify the different safety precautions involve in the preparation in diagnosing computer
system errors.
 Perform a simulation on how to use PPE.
 Explain the importance of using the PPE in diagnosing PC problems.
EXPLORE
 Discuss the safety precautions and PPE in diagnosing and troubleshooting computer
systems.
FIRM UP
Activity 1 Role Play
The students will do a simulation exercise. The class will be divided into 5 groups with 7-8
members each. One will act out the role of a computer teacher. The others will be the students.
Situation: The computer teacher will show/demonstrate to the students the Personal Protective
Devices, what they are and how they are used. The Student keeps on asking about the Personal
Protective Devices/Equipment and how they can be maintained in good condition of PC.
DEEPEN
Activity 2 Reflection Writing
The students will answer the following questions:
1. For somebody who always works (do troubleshooting) with computers, what personal
protective devices do you usually use? How often do you use them?
2. Computers should be protected from static electricity to prevent component malfunction.
What anti-static devices can you utilize to avoid such malfunction?
TRANSFER

LO 1.2 Determine the computer systems errors using manual and software
diagnosis
LEARNING TARGET
 Identify the different types of computer system errors.
 Create a diagnostic plan
EXPLORE
 Discuss the different types of computer system errors.
 Explain why and how the diagnosing of computer is done.
 Discuss the different steps on checking PC problems and solutions.
FIRM UP
Activity 1 Video Analysis
The students will watch a short video clip on the different types of computer system errors. After
they watch the video, they will identify all the different computer system mentioned in the
video. The students will write their answers on their notebook.
DEEPEN
Activity 2 Issue Investigation
Develop a Sample Diagnostic Plan
The students will list down all possible components to be checked based on the dead computer
monitor.

TRANSFER
You are a computer technician. You are task to create a diagnostic plan for troubleshooting a
power supply unit by your employer. Your goal in your diagnostic plan that should be done in 1
hour, is to show the tools, materials and equipment used in troubleshooting. You will be
assessed whether the sequence of steps in diagnosing is followed, safety precaution is observed,
appropriate tools are used, and diagnostic plan for troubleshooting is created.

LO 2 Diagnose and configure computer systems and networks

LO 2.1 Follow OHS procedures in planning and preparing diagnosis of computer systems and
network errors.
LEARNING TARGETS
 Identify the different safety precautions to be used in diagnosing and configuring computer
systems and networks.
 Simulate an activity applying OHS Policies and Procedures.
EXPLORE
 Discuss the different safety precautions to be used in diagnosing and configuring computer
systems and networks.
FIRM UP
Activity 1 SIMULATION
The students will conduct a simulation activity on applying OHS Policies and Procedures.
(performance criteria is given)
DEEPEN
Activity 2 ESSAY
From the given simulation activity, the students will make a 100-words essay on the topic
Applying OHS Policies and Procedures in Diagnosing and Configuring Computer System and
Networks.
TRANSFER

LO 2.2 Identify the diagnosed computer systems and network errors based on the job
requirements.
LEARNING TARGETS
 Identify the techniques for diagnosing computer system.
 Examine a motherboard in detailed.
EXPLORE
 Educate the learners about the techniques for diagnosing computer system.
FIRM UP
Activity 1 Examining the Motherboard in Detail
On this activity, the students will examine a motherboard in detail. The students will perform the
following task:
1. Look at the back of your computer. Without opening the case, list the ports that you believe
come directly from the motherboard.
2. Remove the cover of the case. List the different expansion cards in the expansion slots. Was
your guess correct about which ports come from the motherboard?
3. To expose the motherboard so you can identify its parts, remove all the expansion cards.
4. Draw a diagram of the motherboard and label these parts: Processor (Include the prominent
label on the processor housing.) a) RAM (each DIMM slot) b) CMOS battery c) Expansion slots
(Identify the slots as PCI, PCIe x1, PCIe x4, PCIe x16, and AGP.) Each port coming directly from the
motherboard Power supply connections, SATA or IDE drive connectors and floppy drive
connector
5. Draw a rectangle on the diagram to represent each bank of jumpers on the board.
6. What is the brand and model of the motherboard?
7. Locate the manufacturer’s Web site. If you can find the motherboard manual on the site,
download it.
DEEPEN
Activity 2 Writing Reflections
On this activity, the students will answer the following questions on their notebooks.
1. What do you do if a program on a PC is completely unresponsive? What about a program
on a Mac?
2. What should you do if you've tried everything and the problem still isn't fixed?

TRANSFER
Diagnosing Power Supply Failure
Directions: Divide the class into five (5) groups. Choose a leader for each group. The group will
prepare a chart and perform the tasks required by the Diagnostics Procedure of ATX Power
Supply Failure. After the activity they will be graded through the given Performance Score Card.