Made globally for

organizations to enable
human connections at Scale
 14
Countries

20+
Fastest Growing Industries

EX platform in Asia 250+

Questions

350,000+
Participants

10M+
Responses

Globally Recognized Strong Partner Ecosystem Leading benchmark capabilities:

Consumer services Online/Technology

Education Healthcare
Finance/Investment Public services
Industrial/B2B
In 2022 In 2022 In 2023

The way we work Overall EX numbers Organizations creating

has changed positive EX will benefit
are at a decline
from tangible outcomes

● Hybrid workplaces will persist
in the long term
● Mental health to be at the
forefront
● Most employees are on the risk of ● 14 - 18% lift in Productivity
burnout
● 18 - 43% Improvement in Turnover
● The youngest demographics are
struggling the most ● 87% Increase in Retention Rate
● 85% of employees are not engaged ● 41% Reduction in Absenteeism
or actively disengaged at work,
costing companies billions of dollars ● 100% Increase in “Extra-Miles” effort
in lost productivity and turnover.
Employee Experience (EX) and Employee Engagement Framework

Dimensions of EX

Work

“To win in the

Employee
Physical
experience Culture

marketplace, you
Digital Employee Engagement
must first win in
Commitment the workplace”
Employee Experience (EX)
Advocacy (eNPS)

Continuous Discretionary Effort Douglas Conant

Strategy Action
Listening President and CEO of
Pride
Campbell Soup
Continuous Listening Strategy

Continuous Listening
Strategy

Org-wide Multi-rater
Lifecycle Comments /
(Census) Pulse Surveys Feedback /
Surveys Sentiment
Surveys 360° Reviews

Pillars to evolve:
■ A culture of listening;
■ Policies for listening;
■ Explaining ethics of listening;
■ Structures and processes for listening;
■ Technologies for listening;
■ Resources for listening;
■ Skills for listening;
■ Articulation how listening informs
decision-making
We help talent:

Belong Act Grow

Employee experience surveys & Action Suggestions and Planner for 360 feedback & peer evaluations
analytics Managers

Build a two-way connection with every Build a better culture through manager Scale your people’s growth along with
talent in your organisation actions your business
Results Dashboard - Intuitive & Easy to Understand

7
Capture the Employee Experience across the Employee Lifecycle:
Comprehensive, Scientific and Growing Question Bank

One Platform, Many Uses

● Employee Engagement Survey

● Employee Experience Survey
● Mini-Pulse Survey
● Accountability Index
● Mental Health
● Talent Attraction / Employer Branding*
● Diversity & Inclusion
● Work-Life (Well-Being / Stress / Burnout)
● Onboarding Survey
● Exit survey
● And many others!

8
Action Center
Adaptive Learning Repository

Relevant resources for post-survey action

taking for all managers
9
Use Cases

One Platform, Many Use Cases:

● 360 multi-rater reviews
● Job Competency Feedback
● Learning Needs Analysis
● Future Competency Analysis
● General Career Development
● Values Alignment Feedback
● Part of Performance Management
Platform Support
Reach out to us anytime when you’re on
EngageRocket’s platform

● Based in Indonesia
● Assigned lead and dedicated Customer Success Manager
● Team of customer success & tech support
● Kick-off, Onboarding, Trainings (including user guides) & debrief
meetings
● Live chat support with avg. response time ~10 mins
● Email support with avg. response time ~4 business hours
Training Resources
Guided Functional Training Resource Centre
Functional training sessions will be Your onboarding experience will be supplemented with our comprehensive on demand
conducted by your dedicated Customer Resource Centre, filled with detailed articles to take you step by step through the product.
Success Manager to ensure all aspects of
the platform are understood. They will focus
this session by breaking them down into the
various stages of the project:

● Platform Activation

● Platform Monitoring

● Platform Analysis
More Than A Platform Customer Success Team (Based in SG and Indonesia)
You’ll be supported by a dedicated Customer Success Manager (CSM)
We’re partners on your EX Journey from the start of the project. CSMs are your main point of contact
throughout your partnership with us and is here to guide you through
your experience and successfully achieve your project goals.

Project Kick-off Pre-Launch Results Continuous Listening Activities

- Project Award - Comms Plan - Results Analysis - Follow Up (E.g. Accountability)
- Onboarding - Employee Briefing - Live Dashboard - Topical Check-ins
- Training - IT Testing - Mgmt Presentation - 360 Reviews (Grow)
- Half-Yearly Strategic review

Strategic PS Support Project Launch Action Taking

(Optional) - Continuous Listening - Briefing on ACT Module
- Project Design Design - Action Suggestions
- PS Consultancy - PS Consultancy - Monitoring of Action Plans

Project Sponsor (Based in SG) People Science Team (Based in SG)

Dorothy Yiu, Co-Founder & COO
To help ensure your strategic objectives are met, you’ll be
As a commitment to the success of the
supported by Dr. Yvonne Tan, EngageRocket’s Lead People
project, Dorothy will personally act as
Scientist and her team. She will apply PS consulting support to
the project sponsor to provide the
areas such as Questionnaire Design and Results Analysis.
necessary guidance and support to the
team.
Our Indonesian Clients
Trusted by organizations around the world

Consumer Finance/ Online/ Industrials/ Public

Healthcare Education Others
Services Investments Technology Materials Services
EngageRocket is the emerging winner
against incumbents

"Trusted Business Partner"

Prior appointment of EngageRocket, we have

assessed various reputable global providers. Whilst
pricing did not differ greatly - EngageRocket stood
out from the team, the product and the relevance to
business needs. Extremely client centric, and they
understand our business and people needs. Not a
typical "vendor" in the market.

Read more on G2

Source: G2.com - 2021

Success Story:

Employees: 24,000+ employees

Challenges: BCA's strategy to continuously improve and improve the quality

of the employee onboarding process is inseparable from the various
challenges that have arisen, including the COVID-19 pandemic. All new
employee training that was previously conducted offline has been replaced
with a hybrid mode. But on the other hand, this hybrid system has an impact
on limited networking and interpersonal relations for new employees. “We chose EngageRocket because of its
user-friendly interface and comprehensive
Solution: BELONG - a user-friendly interface and simple, easily understood,
question bank, which helps us optimize
and targeted survey questions. various aspects of employee experience at
BCA. The EngageRocket team is also always
Results:
prompt and quick in finding solutions for
● Employee engagement surveys can be conducted more our various needs."

systematically and optimally. Yuliani Jeo,

Vice President Human Capital
● The BELONG platform allows BCA to collect employee feedback to Management
make the right decisions and follow up on the data obtained.
Success Story:
Employees: 6000+ employees
Challenges: Tokopedia experienced triple growth in the number of
its employees in just three years.
Solution: Monitoring employee alignment with the company’s
value-based culture in real-time.
Results:
● People team and leaders or managers gain a better
understanding of employees
● Managers take immediate action on engagement or culture
gaps that impact the workforce performance.
● Tokopedia was able to complete assessments with over
8,000 raters within 2-3 weeks
"As Tokopedia grows, it is of utmost
importance that we keep track of our
employees’ engagement. Through this
renewed partnership with EngageRocket,
we are maximizing the strength of our HR
data as a basis for improving HR processes
and systems to provide a better experience
for all employees."
Libertha Hutapea
Head of Talent, Learning & Development of
Tokopedia
Success Story:

Employees: 700 employees

Challenges: Halodoc is the largest and fastest-growing health tech

startup, the CHC wanted a solution to build an organisational
culture that prioritises innovation and passion.

Solution: Track employee engagement levels, monitor employee

productivity and well-being in real-time.
Results:
● HR and managers can measure employee adherence to the
organization's culture and values.
● HR and managers' decisions can be tailored to be more
focused on employee needs and business goals.
“ Halodoc’s growth needs to be further
supported and propelled with the use of
technology. EngageRocket’s platform helps
us to better address our people’s needs so
the HR team can better facilitate individual
and business growth."
Thomas Suhardja
Chief Human Capital at Halodoc

● Improved employee engagement and performance

Thank You
Charlie Hartono
Country Managing Director

charlie_hartono@engagerocket.co
+62 811 950 8000
www.engagerocket.co