Successful communication helps us better understand people and situations.

It helps us overcome
diversities, build trust and respect, and create conditions for sharing creative ideas and solving
problems. (Martic & Jouany 2023). Nazaruk (2023) also mentioned that communication skills are abilities
that allow one to effectively transmit ideas, instructions, opinions, or emotions to others, usually with a
response or feedback in return. According to the National Association of Colleges and Employers,
communication skills top the list of skills employers seek when hiring a candidate.

Cornelius (2017) Stated that Engagement requires many skills, including the ability to motivate others to
act, to resolve conflicts and challenges, and inspire creativity. Unfortunately, 69% of managers feel
uncomfortable communicating with their employees, making engagement programs extremely
important across organizations. Career insights (2022) explained that engagement skills are the ability to
get people interested in and committed to what you’re doing. Engagement is important in both personal
and professional contexts. In our personal lives, engagement skills can help us get our friends and family
interested in and committed to our hobbies and projects.Furthermore, Good employee engagement
requires HR having a holistic view of the employer-employee contract. HR needs to keep developing
employees so that engagement is maintained but HR mustn’t forget or neglect leaders and managers
either. Support managers and leaders so that they are engaged with work and are able to engage those
reporting to them (Thompson, M. 2021).

According to CFI (2018) Management skills are a collection of abilities that include things such as
business planning, decision-making, problem-solving, communication, delegation, and time
management. While different roles and organizations require the use of various skill sets, management
skills help a professional stand out and excel no matter what their level. In top management, these skills
are essential to run an organization well and achieve desired business objectives.Management skills are
abilities and traits needed to perform certain duties, usually as it pertains to overseeing a team, such as
solving problems, communicating well, and motivating employees. Such skills can be learned, through
practical experience, or in courses and then honed on the job. (Coursera 2023). Doyle A. (2022)
explained that organizations of all types require competent management in order to run smoothly and
optimize the potential for profit and growth. Of course, management skills are applied to jobs labeled as
"management positions" in the organizational chart, but are also vital for employees in many other
roles.