Table of contents

1. Viết thư thăm hỏi bạn bè cơ bản..................................................................................4

2. Viết thư kể cho bạn về chuyến du lịch..........................................................................4

3. Viết thư kể về tình hình thời tiết..................................................................................4

4. Viết thư kể về công việc của bản thân..........................................................................4

5. (Bạn di cư và kể về cuộc sống mới )You migrated to another country. Write a letter
to your friend to describe your present life and tell him/her why you chose this
country.

6. Viết thư hỏi về vấn đề trước khi qua nước bạn chơi (A friend you met last year has
invited you to visit them in their country. You have never been there before and need
some information before you leave.)...............................................................................5

6. Viết thử rủ, mời bạn đi chơi.........................................................................................6

7. Viết thư rủ bạn đi xem buổi hòa nhạc..........................................................................6

8. Viết thư đưa ra lời khuyên về học tập..........................................................................7

9. Viết thư chúc mừng bạn có công việc mới...................................................................7

10. Viết thư cảm ơn về món quà......................................................................................8

11. Viết thư cảm ơn vì cho ở nhờ ( quên tập tin)...........................................8

12. Thư xin lỗi vì k đến sinh nhật bạn (One of your friends recently had a birthday
celebration, but you missed it and you forgot to tell your friend that you couldn't
attend.)9

13. A friend has agreed to look after your house and pet while you are on holiday.......9

14. (phàn nàn về bạn cùng phòng với đề nghị quản lí ktx, yêu cầu chuyển phòng) You
live in a room in college which you share with another student. However, there are
many problems with this arrangement and you find it very difficult to study/work....10

15. Xin lỗi vì lỡ cuộc hẹn với bạn, khách hàng................................................................10

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16. Thư xin lỗi khách hàng..............................................................................................10

17. Thư xin lỗi sếp...........................................................................................................11

18. Thư xin lỗi hàng xóm vì tiếng ồn (Your neighbours have recently written to you to
complain about the noise from your house flat.)...........................................................11

19. Viết email muốn thuê căn phòng khi đi du lịch........................................................12

20. Mẫu đơn xin nghỉ phép.............................................................................................12

21. Thư xin rời clb (For the past year you have been a member of a local club. Now
you want to discontinue your membership.).................................................................12

22. Mẫu đơn xin việc kế toán / marketing.....................................................................13

23. Viết thư hỏi về đơn hàng của công ty.......................................................................13

24. Phàn nàn về sản phẩm điều hòa ( you rented a car rental company, that air
conditioner has stopped working you phoned the company..).....................................14

25. Phản hồi về vấn đề sản phẩm máy tính lỗi (You have bought a new laptop
computer and in a few days of purchase discovered a major flaw)...............................14

26. Phàn nàn về trải nghiệm du thuyền (You have taken a cruise and have been
disappointed with the experience).................................................................................14

27. phàn nàn về bữa ăn với nhà hàng (You took your family to a near-by restaurant.
You were disappointed with the meal and wish to complain to the manager).............15

28. phản ánh về bất lợi gặp phải khi làm công việc part time(You recently took a part-
time job working for a local company. After a few weeks you realised there were some
problems with the job.)...................................................................................................15

29. Phàn nàn về căn hộ đang ở với chủ nhà vì vấn đề k có nước nóng.........................16

Dear Mr. Royston Spears,................................................................................................16

30. (bạn cần nhận thông tin chi tiết về nơi bạn sẽ ở trong chuyến đi tới) You are going
to visit New Zealand for an 'English and Homestay' program. You have just received
details of your homestay host family.............................................................................16

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31. Thư yêu cầu thêm thông tin học bổng (scholarships/financial aid offered by your
College.)........................................................................................................................... 17

32. Viết thư cảm ơn về tiết học(Letter to thank the professor for the lesson)..............17

33. Ai đó nhờ viết đơn xin việc, giới thiệu ai làm cho công ty (A work colleague (or
student friend) has applied for a new job).....................................................................17

34. Write a letter to a manufacturer to ask them to arrange production of a new item
for you............................................................................................................................. 18

35. Thư xin thông tin khóa học tiếng anh.......................................................................18

36. Thư cảm ơn vì trả lại đồ (ví tiền)...............................................................................19

37. Thư đặt bàn trong nhà hàng kèm hoạt động giải trí khác........................................19

38. Thư nhờ bạn giúp đỡ (xin việc).................................................................................19

39. Viết thư k thể đi xem hòa nhạc nên bán hoặc cho ng khác vé.................................19

40. You are studying for a qualification, and you would like some time off work to
complete it. (bạn cần hoàn thành khóa học nên bạn xin nghỉ công việc)......................20

41. (kể về trận bóng cho bạn của bạn ở bệnh viện) You play a team sport with some
friends. Last week a member of the team had an accident and wasn't able to play with
you at the weekend. You decide to write to him in hospital, telling him about the
match.20

42. You are looking for a part-time job at a football club.(bạn xin cv part time tại clb
bóng đá)........................................................................................................................... 21

43. You are due to move into a rented apartment next month but you will not be able
to because you................................................................................................................21

44. have some problems ( bạn sẽ chuyển đến nhà mới nhưng một vài vấn đề khiến b
ko thể chuyển).................................................................................................................21

45. You saw an advertisement for a tennis course in England but you have one or two
problems and can't stay the whole course.(bạn gặp vấn đề khi học hoặc ko thể học
tiếp được nữa)................................................................................................................22

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46. Bạn chuẩn bị học ở nước ngoài, viết thư cho nv trường hỏi về vấn đề ở, đi .........22

47. (bạn k thể đến công ty mà bạn đã nhận đc lời mời vì bạn có cv khác tốt hơn, viết
thư cho Hr)......................................................................................................................23

48. (bạn đi làm và cũng tham gia khóa học, tuy nhiên bạn k thể tham gia khóa học đx
nữa) You have a full-time job and are also doing a part-time evening course. You now
find that you cannot continue the course......................................................................23

49. An English-speaking friend wants to spend a two-week holiday in your region and
has written asking for information and advice.( 1 ng bạn Anh đến chỗ bạn chơi, bạn
đưa ra lời khuyên, địa điểm chơi,...)..............................................................................23

50. (Đến nhà bạn chơi để quên áo khoác,) You have just spent a weekend at a friend's
house. When you returned home, you discovered you have left a coat containing some
belongings in his house...................................................................................................24

51. (không thể đến buổi phỏng vấn) You have been invited to attend an interview for a
place studying a course in a college. Unfortunately because of a previous appointment
you cannot come at the time they wish.........................................................................24

52. (bạn muốn mua đồ dùng, viết thư cho cửa hàng hỏi xem có ko, có thể đặt trc, giá
bn.....) You would like to buy some electrical goods at a shop in a nearby town Write a
letter to the shop and ask if they have the things you want or whether they will be
able to order them..........................................................................................................25

53. (Có một nhà hàng ngon, bạn muốn giới thiệu để mn ghé )You had a good meal at a
local restaurant with your family. Write a letter to the newspaper to tell them about
it, describe the meal you had, and why you think the restaurant is worth visiting......25

54. You eat in your college cafeteria everyday lunchtime. However, you think it needs
some improvements(bạn ăn ở carteen trường nhưng có một số điều cần phải cải
tiến) . 26

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1. Viết thư thăm hỏi bạn bè cơ bản (Informal)

Dear Jenny,

How have you been these days? Thank you for the letter you sent me last month. I was
very excited when I first opened the envelope. I’ve heard that your family has moved to
New York City. I am eager to know everything about your new life. How’s the weather
there? Have you gotten along well with your new classmates at the university?

On my part, I traveled with Charlie to the Mekong Delta last summer and experienced
new activities there. How about you? We all miss you and hope to see you soon when
you are back in town. When will you come back? Please let me know soon, Jenny.

Your bestie, / Best regards, / Warm wishes,

Khanh

2. Viết thư kể cho bạn về chuyến du lịch

Dear Ha,

Thank you for your last letter. I am happy to know that you have been well. Today I want
to tell you about a vacation that I just went on. It started 3 days ago.

My family and I decided to go to Ha Noi to blow off some steam. It is the first time that
we go there. We started at the Old Quarter. There were various types of delicious food
for us to try. My favorite dish was the famous beef pho. I found a lot of shops that sell
unique After that, we saw the Sword Lake and the Turtle Tower. I had Trang Tien ice
cream and it was so yummy! We also got to see the Temple of Literature and learned
about the history of examinations in the past. It was an eye-opener for our family. If you
want, I can tell you about it.

How was your summer holiday? I want to know all the details. I look forward to hearing
from you.

Best wishes,

Minh Anh.

3. Viết thư kể về tình hình thời tiết

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Dear Oanh,

Here is wet. I wrote a letter to tell you about the weather in my country.

In my country, it is in the spring with high humidity. My country is a tropical monsoon

climate. Specifying, the weather in Vietnam is introduced by two monsoon seasons of
the Southwest monsoon from April to September and the northeast monsoon from
October to the end of March or early April. The northeast monsoon effects bring lower
temperatures to my city, Hanoi and all days in Hanoi are in the rain.

In fact, I was bored with rainy days because I could go shopping with my friend. Only I
can do these days is writing for you and tells you about the terrible weather here. All my
clothes can be dry and the way I go to school every day is made of mud.

Lovely ( lih)

4. Viết thư kể về công việc của bản thân

Dear Minh Thu,

How was your past week? I am writing this letter to tell you about my current job. I am
now a full-time Marketing Intern in a company near my home. It is the first job that I
have. When I heard that I had to get an intern job, I was nervous and excited at the
same time.

On the first day, I was welcomed by many people in the office. My manager seemed
very kind and intelligent. An employee showed me around the company and we chatted
a little bit. After that, I was told to read some documents about the company’s products.
My job mostly includes writing content about the products. I found it really interesting
and challenging too. I made some new friends at work. When I have any issues, they will
help me out. At first, I thought this job would be really tough but it turned out that it is
not so bad. In fact, I feel happy when I go to work.

That was my update on my first job. I hope to hear from you soon.

Best regards, lin

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5. (Bạn di cư và kể về cuộc sống mới )You migrated to another country. Write a
letter to your friend to describe your present life and tell him/her why you chose this
country.

Dear Linda,

I'm sorry I haven't been writing to you for such a long time. I am writing to inform you
that I have migrated to Perth, Australia. My family and I arrived in Perth on the 03/04
and we have finally settled down.

We migrated to Perth because my sisters and their families have also migrated there
three years ago. We have planed to join them in Perth and also did this for the children's
education and their future as well.

We have just settled in our new house and the kids are enjoying the pool almost every
day. They have been attending a public school and have made quite a lot of friends. The
people here are very friendly and helpful. John has also found a job near the city. The
working environment here according to John is very different from Malaysia. As for me, I
am a full time housewife, enjoying the morning coffee with the newspaper

Do let me know when you plan to visit perth and you are always welcome to say at my
new house

With love

Lina

6.Viết thư hỏi về vấn đề trước khi qua nước bạn chơi (A friend you met last year has
invited you to visit them in their country. You have never been there before and need
some information before you leave.)

Dear dony

How have you been? It has been a year since I last met you. I am very happy about your
invitation to your country, in which I have never been before. Because of that, I am
writing this letter to you for some information before I leave.

Last year, I had a good time with your family. You and your family were so nice to me
that I felt like I am at my home, and I was treated like a member in your family. So, I

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would like to buy some gifts for your family to show my thanks to them but I do not
know what they like or what their interests are. Well, I need your help to choose right
presents. Please give me some advice about that.

About the trip to your country, I am interested in food, especially traditional one. I am
heard from my friends that your country are famous for delicious dishes, and I can not
wait to try them. Besisdes that, regarding to activities and clothing, What will we do
when we are in there? And do I need to notice about the clothing?

I am looking forward to your reply soon. Please let me know when you have more
information.

Best regard,

Your friend

7.Im planning to visit you this summer with my parents. Can you suggest some
activities in your area ? What kind of clothes should I pack?

Tôi dự định đến thăm bạn vào mùa hè này với bố mẹ tôi. Bạn có thể đề nghị một số
hoạt động trong khu vực của bạn? Tôi nên đóng gói loại quần áo nào?

Dear Ann,

Thanks for your email. I hope your family are well. I'm glad to know that you and your
parents are travelling to Hanoi this Summer.

You asked me about things you can do in Hanoi. Well, I think you can spend a few days
exploring Hanoi. For example, you can visit Hoan Kiem Lake, the Old Quarter and some
great museums here. Besides, I'll take you to try some delicious food here like Pho, Bun
Cha and so on.

Next, I'll tell you about clothes you should bring. In the summer, the weather is quite
hot. The temperature is about more than 30°C so why don't you bring some light clothes
such as T-shirts, jeans and shorts. Don't forget to bring a swimming suit so we can go to
the beach, too.

I have to get to back to work now. Hope to see you soon in Hanoi. Let me know if you
need anything else.

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All the best,

6. Viết thử rủ, mời bạn đi chơi

Dear Johnathan,

How are you? I have missed you since the last time we met. You might be wondering
why I am writing you a letter. I heard that you are coming to Vietnam for a week, so I
want to invite you to my hometown and hang out.

I live in beautiful Thai Nguyen. Thai Nguyen is famous for its wonderful scenery. I think
you would love to see our green hills. We are very proud of our resources of tea,
oranges, pomelos,… I will not spoil too much, you have to see them yourself. Another
thing that tourists love about Thai Nguyen is the people. Thai Nguyen people are very
friendly and warm-hearted. A lot of the people here are good at English, which is
delightful for tourists. You should see some popular attractions here like Nui Coc Lake,
Bo Dau Trade Village, …

There are so many more things about Thai Nguyen that I hope you can see. I look
forward to hearing from you soon. Hopefully we can meet again soon.

Sincerely,

Tuan Anh.

7. Viết thư rủ bạn đi xem buổi hòa nhạc

Dear oni

Thank you very much for your letter which arrived a few days ago. It's lovely to hear
from you. I'm sorry, I haven't written to you for a long time because I studied hard to
pass the final exam. However, I had a better than usual weekend when I went to see a
live concert last night with my friends. Now, I am writing to tell you how wonderful the
concert was.

It's the amazing concert I've been to with many people and is the magic of kpop music.
As you know, it's blackpink and during the previous concert, I couldn't believe that Lisa
appeared in front of my eyes and hugged me tightly after her performance. I also listen

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to a soothing music by her and other singers. Just when I hear her song from the stage, I
feel everything around me disappear and I can fly with the stars in the sky to forget all
the fears I have previously contained. That's very wonderful.

Come back to my live concert. It was so cool and to this day I can't forget how I felt
about it. How often do you go to live concerts? What kind of music do you like to listen
to? Who is your favorite singer?

I'd be happy if you let me know about it in the next letter.

I look forward to your reply.

Love

Lan

8. Viết thư đưa ra lời khuyên về học tập

Dear Khanh Linh,

I am so happy to receive that letter from you. I have missed you too. I have some advice
for you and I hope that my advice will help you in some way.

I am sorry to know that you are having a hard time at school. My advice for you is: don’t
take things too seriously. I am not saying that school is not important, but if you put too
much pressure on yourself to be perfect, you won’t feel happy. You can take some time
to relax and listen to music. I am glad to know that you have some close friends, try talk
to them in your free time.

About me, I have been quite stressed because of school too. But I think it is just part of
being a student. I made friends with a few nice people and we hang out every weekend.
I also joined a poetry club in school.

I hope you find my advice helpful. Please tell me more about your life. I would love for
us to keep in touch.

Sincerely,

Becky.

9. Viết thư chúc mừng bạn có công việc mới

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Dear Lily,

I hope you and your family are doing well, and I’m sorry I haven’t been in touch with you
recently. I’m writing to let you know that I've left my IT job and I have a new job as a
recruiter. Sounds surprising, doesn't it?

Do you remember that I was working for a marketing consulting firm, and I told you how
much I was looking forward to changing jobs? Well, I joined a food and beverage
company last month, and the new job is exciting. In my previous job, I was working
really long hours, and I felt like I was stuck in a rut.

So basically, I applied for a job at a new company that was looking for people who are
always striving for new opportunities and do not hesitate to try new things. I think this
will be a good fit for me then! How about you, is there anything new about your jobs?
Write to me soon!

Best,

luna

10. Viết thư cảm ơn về món quà

Dear Lona

I am writing this letter to express my gratitude for the gift you gave me at my birthday
party.

I must say I have been dreaming about this gift for a long time. This dress is definitely
the best birthday present! Every time I wear it, I will think of you and your
thoughtfulness. The color of the dress seems to suit me, it looks like a princess dress so
much that I have received many compliments while wearing it. Are you free this
weekend? I would like to invite you to a coffee shop to thank you for this wonderful gift.
If possible I will wear it the next time I see you and take a picture with you.

Once again thank you for the lovely gift, I will always keep this gift as a keepsake
between us.have a nice day at work.

Your best friends

Lana

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11. Viết thư cảm ơn vì cho ở nhờ ( quên tập tin)

dear. Lomi

It has been a long time since the conference occurred in Australia. How are you? I hope
you and your family are all well

I am writing to thank you for accepting me to stay during the conference taking place. It
was difficult to rent a room at the time. If it weren't for you, I wouldn't have had a place
to stay. Furthermore, your family gives me the feeling of my home, and it really makes
me close and comfortable.

However, I seem to have forgotten the document file at your house. I remember I left it
at the desk in the room I was in before, the room at the end of the hallway on the
second floor of your house. It is a large envelope in black with some important working
documents for me. I need it before the meeting next Friday

Please write back when you find it and send it to my company at address ABC, XYZ
street, DYU

Loads of love,

Lone

(bài 2 )

Dear Mrs. Smith,

I am writing to thank you for letting me stay in your house when I studied in London.

I can still remember the first days when I came to your house. You were always very
kind and helpful to me. As I could not speak English well, you were always very patient
to me and spoke very slowly for me to understand. Besides, I was also grateful for
your delicious food. You are such a great cook! I really enjoyed time when you also
took me to many interesting places in London, for example, Buckingham Palace, Big
Ben Tower.

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I feel glad that you were my host family. I hope that you will travel to Vietnam some
day so I can repay your kindness.

Yours sincerely,

12. Thư xin lỗi vì k đến sinh nhật bạn (One of your friends recently had a birthday
celebration, but you missed it and you forgot to tell your friend that you couldn't
attend.)

Dear Longbiu,

How have you been? To begin with, happy birthday to you. I wish you all the best of
luck. I am writing this letter not only to give you a wish but to say apologize to you also. I
knew that you have a birthday celebration yesterday and I forgot to tell you about my
absence for some personal reasons. I hope you will forgive me for this.

On Monday morning, when you sent me an invitation to join your birthday party, I felt
under the weather so I can't check my phone. My body temperature was very high and
soon I had a fever. After taking some medicine, I slept for a long time. Therefore, when I
woke up I missed your message, followed by a large number of notifications from other
chat groups.

I would like to invite you to dine at Saubiu restaurant to celebrate your birthday as a late
gift from me. I hope I have an opportunity to apologize to you in person and spend our
time together.

Best regards.

Linh k

13. A friend has agreed to look after your house and pet while you are on holiday.

Dear Carolyn,

Thank you for agreeing to house-sit for me. If you need to contact me during my
holiday.

I'll be staying at the Imperial Hotel in Bundaberg. If it's urgent, however, please ring my
mobile phone, which I'll keep with me at all times. I've written the numbers on a sticky
note which I've left on the fridge. My cat needs to be fed twice daily so each morning

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and evening put a handful of cat biscuits in his dish. You will find these in the kitchen
pantry. Also, please check throughout the day to make sure he has fresh water. You can
give him a small bowl of milk in the evening.

I would like you to water my plants, too. The indoor ones in the lounge only need water
once every few

days but the plants on the balcony need to be watered daily unless there has been
heavy rain. Finally, for security, please clear my mail box every day and keep the outside
lights on at night.

I look forward to seeing you on my return.

Best regards

Katie

14. (phàn nàn về bạn cùng phòng với đề nghị quản lí ktx, yêu cầu chuyển phòng)
You live in a room in college which you share with another student. However, there
are many problems with this arrangement and you find it very difficult to study/work.

Dear Madam,

I am writting this letter to notify you of my concerns about my current roommate, who
is making my stay in the College Hostel Diffilt. I am having unavoidable and
unmanageable problems due to her activities and those are impracting my study badly.
Impract (v): ảnh hưởng

My name is Mary Smith, and I Live In Room L-202, which I share with another student.
My previous housemate was rional, extremely cooperative and inclineed to study.
However, my present roommate is the polar opposite and have frequent parties in
which he plays loud music in the wee hours. He is two years senior to me and I cannot
protest

I would prepare anything . My semester final is approaching and I would like you to shift
either me or my rommate to another room. I do not mind the room type as long as it is
quiet and favorable for studies.

Thank you very much for your consideration.

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Yours faithfully,

Mary Smith

15. Xin lỗi vì lỡ cuộc hẹn với bạn, khách hàng

Dear Mr./Ms./Mrs.

I want to apologize for missing our appointment on Saturday. It was very unprofessional
on my part to not inform you on time. I would like you to know that I was caught up in
an emergency situation with another patient.

I know how busy you are, and missing an appointment would require a lot of planning
on your part. I totally respect your time. I want to assure you it will not happen again. I
usually make sure my patients are informed if I am unable to make an appointment. I
regret that I could not inform you ahead of time. I am very sorry if I caused you any
trouble.

Please let me know if I can do anything else to help you. You have your next
appointment next Thursday. I look forward to seeing you then. If you need to visit me
before that, please let me know exactly when you would like to schedule your
appointment.

Thank you for your patience. Should you have any concerns, please contact me.

Yours Sincerely,

Linh

16. Thư xin lỗi khách hàng

Dear Mr./Ms./Mrs.

Please accept my sincere apology on behalf of our company MALAD. We are sorry to
learn that your experience with the delivered software did not meet your expectations.
Our development team should have followed the exact guidelines and sought your
validation before making any change in the approved plan. We understand that it is
annoying for you.

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We take full responsibility for the situation and offer to provide you with a newer
version of the software without any extra cost borne by you as a gesture of gratitude
from the company. Our team will get in touch with you soon to discuss the changes you
would like to make in the current version.

We have also put new guidelines in place for our development team to avoid such
situations in the future. We want to assure you that this type of situation will never
happen again. You are a valued client, and we hope to continue the business with you in
the future.

If there are any other issues that need to be addressed, please don’t hesitate to contact
me personally or any member of the team.

Yours Sincerely,

17. Thư xin lỗi sếp

Dear Mr./Ms./Mrs. (Recipient’s Name),

Please accept my sincere apology for sending the wrong reports to the client. I
understand this has caused a lot of inconvenience to the client and our company.

I cannot defend my actions, but I want to tell you that I am handling four projects
simultaneously. I got confused and mistakenly sent the wrong reports. I am truly sorry
for such a lousy mistake.

I want you to know that I have already apologized to the client personally and sent the
correct reports. I have also arranged a meeting with the client to eliminate any chance
of miscommunication about our reports.

Kindly suggest if any other remedial steps should be taken from our end.

I understand your disappointment, and I am truly sorry. I can assure you that this
mistake will never be repeated in the future.

Yours Sincerely,

Yuin

16
18. Thư xin lỗi hàng xóm vì tiếng ồn (Your neighbours have recently written to you
to complain about the noise from your house flat.)

Dear Mr Jones,

I am writing in response to your letter, complaining about the sounds my musical

instrument is producing. I feel that I have to explain myself and humbly ask for your
forgiveness.

Actually, I am a student of the North Carolina Arts College and as a part of my end of
term exams I have to perform 4 plays by flute. Therefore I have to reherse every day
because I am eager to make a good impression to my teachers. To achieve my goal I am
supposed to play about 3 hours a day.

I must apologize for playing in inappropriate hours. It was all my fault since I did not
bother reading the rules of our house owner, prohibiting playing musical instruments. I
have consulted with my class teacher and he suggested me to use one of the rooms of
the college to reherse for a small fee. I assure you by no means will be disturbed again
with the noise from my appartment.

I beg for your understanding and forgiveness. Please, accept this box of chocolate as a
token of my appreciation for not giving this problem a legal action.

Yours sincerely,

Anna Frank

19. Viết email muốn thuê căn phòng khi đi du lịch

Dear sir/ mr ....

i am writing to find out detailed information related to the apartment that I want to rent
for this spring vacation.with the flower festival taking place from 15 to 30 January. I was
planning to rent an

apartment on the mountain where I can enjoy the panoramic view of cherry blossom
forest and sunset during the festival period

Regarding my requirements for facilities. I need a flat for 4 people having 2 bedroom, 1
kitchen and 1 bathroom,. This room must have fully basic equipment such as

17
airconditioner,electric water heater, TV and basic kitchen tools. Besides, the kitchen is
separate from the bedroom and bathroom. Well, another problem is, I have a young
friend and I want to find a room where there is a fenced balcony in addition to a baby
stroller.

My planned budget for accommodation expenses is around $200 to les than $300 per
night I would be grateful if you would send me more detailed information about the
prices and actual facilities conditions of the appropriate apartments.

yours sincerely

20. Mẫu đơn xin nghỉ phép

Dear Mr./Mrs.,

I am writing this letter to request a vacation leave from December 1, 2021 to December
10, 2021 (9 days). I have planned to go to the Bahamas to spend some time away with
my family. We have been planning this trip for over a year now, and as my leave balance
would indicate, I have not taken any extended leaves ahead of this trip.

If approved, David would cover my instant works during the time I’m away. I would also
be available to answer questions and provide assistance.

Please let me know if you need any additional information. Thank you very much for
your consideration of my request.

Yours sincerely

Lona

21. Thư xin rời clb (For the past year you have been a member of a local club. Now
you want to discontinue your membership.)

Dear Mr. Jones,

I regret to inform you that I have to discontinue my membership at your Golden Hook
Fishing Club.

I joined the Club 1 year ago and the benefits from the participation exceeded the fee.
Round tables and lectures of famous fishermen were absolutely brilliant. Moreover,

18
discounts on the equipment in sports gear shops helped me to save money. The last but
not the least, your monthly illustrated magazine was a precious treat to me.

Unfortunately I have to move to another country because my father, living in France, is

in a desperate health condition. I must acknowledge that continuing the membership in
your Club is no longer an option to me. like to ask you not to charge me for the
following year.

I hope that in the future I will have an opportunity to recommence having advantages of
participation in your Club.

Sincerely yours,

Anna Frank

22. Mẫu đơn xin việc kế toán / marketing

Dear Ms. B,

I am writing to apply for the Accountant(marketing) position which was advertised on

the Top.vn website.

I completed my Bachelor degree with an accounting(marketing) major in 2012. After

graduation, I worked as an Accountant(Marketing) at food manufacturing company.(My
duties included reconciling bank transaction and all payment by cash and credit card to
make sure all accuracy, supervising all payable accountant/ receivable accountant,
assisting Chief Accountant to check the accountant‘ record, making tax reports eg: VAT,
PIT and CIT, calculating Fixed asset and prepared expenses.)

My task includes advertising for the company's products through websites such as FB,
Tiktok .. making products known by many people. I am a content that revolves around
the product, creating a unique difference for it, and creating boards or advertising
logos for the company

You will find me to be a positive, motivated and hard-working person who is keen to
learn and contribute. Given the opportunity, I would apply myself with enthusiasm to all
tasks, ensuring that I get the job done accurately and efficiently.

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As part of my application I have attached my resume for your consideration. I look
forward to meeting with you and discussing my qualifications in more detail.

Yours sincerely,

Nguyen Hong A

23. Viết thư hỏi về đơn hàng của công ty

Dear Kenneth,

In connection with our telephone conversation, we are writing to ask if your company
could send us a catalog of the latest sheet molding machines. We wanted to see which
type would be a good fit for our organization.

If we find any particular machine design and features, we would love to buy the same
product from you. We have a number of obsolete sheet molding machines on our
factory side that are still in operation. Can you give us a discount to replace this
machine. Once we receive the information, we will place an order for your machine.
Please send your representative to our factory side to check where these machines are
located and check for obsolete machines. Please send us detailed list of machines with
price list. We hope to hear from you soon.

Best regards

Max. A. Webster

24. Phàn nàn về sản phẩm điều hòa ( you rented a car rental company, that air
conditioner has stopped working you phoned the company..)

Dear Sir/Madam,

I am writing to complain about the air conditioner in my car, which I took on rent from
your company for two weeks. Unfortunately, it has stopped working.

I rented Mercedes Benz 8 days ago. My customer number is 1230. Actually, what
happened - I was on my way from Jacksonville to Miami, although the atmosphere
temperature was cooler, suddenly a sound came from the engine. At first, I thought that
the engine belt is broken and I may not be able to drive the car further. However, when
I felt no air coming from the air conditioner, I realized it has stopped working.

20
Naturally, when I got back home I immediately contacted your customer care center and
registered my complaint. They issued me a complaint number 234343 and said that they
will send a technician at my house within 2 to 3 business days to get it repaired. Almost
one week has passed since I called, but still it is not being repaired.

I am not at all satisfied with your customer service. In case you can't resolve my problem
within 2 business days after the receipt of this letter, I want a complete refund of the car
rental payment which I made in advance, that is $200.

Yours faithfully,

Han

25. Phản hồi về vấn đề sản phẩm máy tính lỗi (You have bought a new laptop
computer and in a few days of purchase discovered a major flaw)

Dear Mr. / Mrs,

I am writing to you to express my dissatisfaction with the laptop that I purchased at your
store four days ago.

As soon as I turned on the computer, I realized that the Windows operating system was
not installed in it, although the offer said it was installed. Also, I picked up a gray laptop
and the one I got was black. Moreover, the default language of the laptop is Japanesse
and I cannot change it to my native language, which is English. Worse yet, this laptop's
memory specifications are not the same as those that I read in your catalog.

I definitely need this situation resolved ASAP. I have decided to buy a laptop at your
store, because of the previous good recommendations some of my friends gave me
about your store. However, after this experience, I feel unsatisfied

I wish you could send me the laptop I first picked up at your store, including all the specs
shown in the offer. If I do not receive a prompt response to my request, I hope to
receive a full refund of the payment I have made.

Thanks in advance for your response.

Yours sincerely

Lona

21
26. Phàn nàn về trải nghiệm du thuyền (You have taken a cruise and have been
disappointed with the experience)

Dear Sir/Madam,

My name is Soandso and I am writing to bring your attention to an unsatisfactory

experience we had with Christmas Cruises on December 25, 2010.

First, contrary to that was in the advertisement, the boat was old and homely. It was
cold inside from the beginning, but when a hundred passengers boarded, the windows
became misted due to poor ventilation, which made it impossible to enjoy the views of
the Sydney Harbour.

Second, even though we were provided with a "private table", there were so many
private tables that we were literally sitting elbow to elbow with other passengers. The
cheap, unsteady tables were put so close to each other that we became barricaded and
had to ask other people to stand up and let us pass to get the food or to use the
washroom. This all provided us with the feeling of growing embarrassment incompatible
with enjoying the cruise and the Christmas spirit.

In the circumstances, we do not feel that is unreasonable to expect a full refund of the
money paid to you following the misrepresentation of what Christmas Cruises were
offering. We expect, therefore, a refund of the full $200.

yours, Faithfully ( lona)

27. phàn nàn về bữa ăn với nhà hàng (You took your family to a near-by restaurant.
You were disappointed with the meal and wish to complain to the manager)

Dear Sir or Madam,

On July 15th my family and I visited your establishment to have a traditional celebration
of my sister's birthday. Since she lives in France we annually go to this restaurant,
because we always considered it as the most classy French cuisine place. Having the
onion soup there is also our family tradition because my sister loved it very much before
her moving to France. I suppose, you can imagine our disappointment when we found
the onion soup absolutely inedible last time. Firstly, it was cold. Secondly, it seemed
your chef did not stir it well while cooking, so there were some clogs of flour. The last
22
but not the least, its taste made us to suggest that the cook used artificial instant soup
base. We asked our waitress about the reasons soup is so awful and she told the cook of
current shift has changed and this is the vision of the soup of the new one.

It is highly unlikely this new chef with his vision is suitable for such famous restaurant as
yours. I recommend changing or sending him to training in order your customers could
further enjoy genuine French cuisine.

Faithfully yours,

Anna Frank

28. phản ánh về bất lợi gặp phải khi làm công việc part time(You recently took a
part-time job working for a local company. After a few weeks you realised there were
some problems with the job.)

Dear Mr. Thompson,

I am a part-time call-centre operator at your company, started working about 4 weeks

ago. I am writing to indicate the problem I encountered during my work.

Actually, I decided to took the position of a telesales specialist because consider myself
able to develop a career in sales due to my skill of establishing good contact with people
and make them trust me. However, I realised there are some obstacles on a way to
success.

The problems started 3 weeks ago then the system administrator updated my software.
At the time of a call I was querying a customer for his personal data then suddenly my
computer reloaded and this person's profile was lost. This situation repeated in the
future for several times. I asked the system administrator to solve this problem, but he
told me this is solely my fault and my computer skills are below required to use this
program.

I am assured the complete situation makes company profits lower. I believe that
software managing specialist could fix the problem if the initiative would be taken by a
senior manager of your rank

Yours sincerely

23
Lona

29. Phàn nàn về căn hộ đang ở với chủ nhà vì vấn đề k có nước nóng

Dear Mr. Royston Spears,

I am Anthony Peter, one of tenants living your flat# 44D, located at Circular Avenue,
Brighton. I am writing this letter with regard to the pesky problem appeared few days
ago in our flat and to find a solution to the issue. Suddenly few days ago, the water
geezer has stopped working.

Since last ten days, the water geyser has been out of order. As a result, the apartment
has become hell as in the freezing cold without hot water. After contacting with you
several times, you sent your workman, but unfortunately he failed to fix it. Your
workman said that the machine is too old to fix. The situation has plunged us into abject
misery.

I, therefore, humbly request you to solve the issue with the new geyser. Anyway, if the
problem is not solved within a reasonable time, not to exceed ten days, I eventually will
be bound to take legal step.

I think you will agree with that I am an ideal tenant, but the issue must be resolved. I am
quite sure that you will take necessary action to fix the problem so that no further
action is necessary. Thank you for your time and cooperation.

Yours sincerely,

Anthony Peter

30. (bạn cần nhận thông tin chi tiết về nơi bạn sẽ ở trong chuyến đi tới) You are
going to visit New Zealand for an 'English and Homestay' program. You have just
received details of your homestay host family.

Dear Mr Jones,

I have just received details of my future homestay at your family and writing to
introduce myself and ask for some further information.

24
My name is linh , I am 21 and live with my family in Lyon, France, which is my
hometown. My native language is French and I am looking forward to improving my
English during the trip to New Zealand.

I would be grateful if you could provide more information about your family and its
lifestyle. To begin with, I would like to ask you about your usual diet. It is very important
to me since I am a vegetarian. Secondly, I would like to learn more about your family's
day routines, like games you used to play together, in order to get familiar with these
activities while I am here. This could help me to participate in all your routines like a
relative.

I am very eager to meet you in person! By the way, I have already bought the plane
ticket and would be happy if you could meet me at the airport because this will be my
first time abroad.

I will arrive on september 13 at 10 am, wellington time

I am looking forward to hearing from you soon

Yours sincerely

Linh

31. Thư yêu cầu thêm thông tin học bổng (scholarships/financial aid offered by
your College.)

Dear sir/madam,

I am writing to request more information about scholarships/financial aid offered by

your College.

I have been waiting to enroll next year for the Diploma of English I so covet, but given
the unfortunate circumstances, I find myself in financial difficulty.

I would appreciate it if you can guide me in the right direction regarding the scholarship
information or if the university can financially support me.

My secondary education certificate shows an above average score. I volunteered on

weekends to teach English to foreign children. I have the means to pay it back if the loan
is approved by the university. My employer will vouch for my employment and provide

25
you with proof of my income. He can also arrange for the deduction of my monthly
salary from your bank account.

I believe I have what is needed and I trust that you will consider my request, by giving
me the opportunity to continue my education.

Wait for your news.

Yours faithfully

M Munsamy

32. Viết thư cảm ơn về tiết học(Letter to thank the professor for the lesson)

Dear Professor X,

I would like to thank you for your lecture in our business class on Monday. it was really
great lesson, it was short and very easy to understand. I listened very attentively. The
speech provided us with a lot of useful information that we can apply to our projects.
Thanks to the lecture I was able to finish my work quickly and get compliments from
everyone. I really appreciate that you spent the whole morning teaching us, despite the
busy schedule. Hope you will bring this useful knowledge to many others

It was a pleasure to attend your lecture. I hope that in the future we will have many
opportunities to study with you.have a nice day at work

Again, thank you

Best regards,

Lona

33. Ai đó nhờ viết đơn xin việc, giới thiệu ai làm cho công ty (A work colleague (or
student friend) has applied for a new job)

Dear Mr/Ms,

I am writing to recommend my colleague for the position you are applying for. I hope
you include her in your database and notify us of the suitable job announcement.

Yesterday, when I was talking to my partner who is working in the Sales Department of
your company, he said that you are looking for an accountant. Coincidentally, my

26
colleague is also looking for a suitable job related to accounting. After hearing the
recruitment information from me, she immediately applied for this position.

Her full name is Lina. She graduated with a bachelor's degree from the Academy of
Finance, majoring in Corporate Accounting. She also recently completed her ACCA
certification from the Association of Certified Public Accountants. In addition, she has 2
years of experience as an audit assistant at a small audit firm. However, now ABC wants
to find a new job that is more related to accounting.

In my opinion, she is a great fit for the position you are applying for both in terms of
skills and attitude. I hope you consider my offer carefully.

I look forward to hearing from you soon.

Your faithfully

Lin

34. Write a letter to a manufacturer to ask them to arrange production of a new

item for you.

To the engineering team at Quanta Manufacturing,

I am writing to you to request the production of a new bicycle chain that fits our Go
Cycle model. Allow me to go into a bit of detail regarding the situation on our side.

Basically, we here are Sports World have received numerous customer complaints that
the chains on our Go Cycles snap too quickly. As you can imagine, this has done little to
support our brand positioning as a supplier of quality mountaineering goods.

After testing the chains, we realized that their defectiveness is due to their being made
of subpar steel. Thus from this day forward, we would like you to manufacture Go Cycle
chains using the highest grade of steel available to you. We realize this will affect the
price and accept any new quotation you provide within reason. Thank you for your
understanding.

Your professional partner,

Ryan

27
35. Thư xin thông tin khóa học tiếng anh

Dear Sir or Madam,

I am writing to request for some information about your English courses.

I am a final year student at University of Science. I would like to get B1 certificate for my
university graduation and my friend told me about you. Firstly, I would like to know the
course fee. If I register with two other friends, will there be a discount? Secondly, I go to
university during the day so I would be interested to know whether you offer evening
classes and which days of the week the classes are on. Finally, I would be grateful if you
could inform me about

the length of the course and when and where I can take the test.

Sve Yours faithfully,

36. Thư cảm ơn vì trả lại đồ (ví tiền)

The last time I saw my

wallet was when I was shopping in Vincom Centre on Pham Ngoc

Thach street last Friday. When I came to the checkout counter to pay for items, I found
out that my wallet was missing. I was really sad because I kept all my important cards
inside such as my driving license, my credit card and identity card and it would take me
a long time to have them reissued. I tried to contact customer service office to report
the problem but there has been no news. Luckily, I received the email from you.

I live on 72 Nguyen Trai road and I would like to invite you for dinner at my home this
weekend so that I can get the wallet back and repay for kindness. Please let me know if
you are free at this time. Otherwise, I can come to your place to collect it.

Again, thank you so much and I look forward to receiving your reply soon.

Yours sincerely.

37. Thư đặt bàn trong nhà hàng kèm hoạt động giải trí khác

Dear Sir,

28
I am writing to ask you to arrange a celebration party for the graduation on June 15. We
are students at Vietnam National University, Hanoi. There are 30 people in our class and
two teachers and we need a private room. On June 15, we will have a graduation
ceremory at university in the morning. After that, we will have a celebration party at
your restaurant. Firstly, we would like to have buffet lunch for the group and then we
will take part in some activities such as singing songs, taking photos. Therefore, I suggest
that you prepare a backdrop,

microphone and a small stage.

Thank you in advance for arranging the party for us. I hope that we will have a great
time with you

Yours faithfully,

38. Thư nhờ bạn giúp đỡ (xin việc)

Dear David,

How are you doing lately? I hope everything's going well for you. As I told you in the
previous letter, I am going to Japan to study next month! I enrolled in a course in
Engineering which will last for about 2 years. It is a part-time course so I should have
plenty of free time!

Since my course only focuses on theoretical knowledge, I want to look for some real-life
experience when I live in Japan. That's the main reason why I want to find a part-time
job, aside from my financial concerns. I know you are working as an engineer at the
moment so I wonder if there is any internship position available at your company? I
think your reference can tremendously help me in finding a suitable job.

Thank you so much for your help and I look forward to meeting you in person soon!

Best wishes, ...

39. Viết thư k thể đi xem hòa nhạc nên bán hoặc cho ng khác vé

Dear Eric,

29
Hope you are doing great. It's been only two weeks since I last saw you and it already
feels like a year! I am writing to offer you a concert ticket that I purchased a few days
ago. As I can't make it to the concert, I thought you should go.

On November 7th, Guns N' Roses is coming to Oakland to rock the city. The full team
would be on the stage and it would be a 4 hours' blast at the Oakland Coliseum. I did not
want to miss my favourite band's live performance and purchased a ticket.
Unfortunately, I will have to cancel it due to a sudden family tour to Canada during the
time to meet my grandparents on their 50th wedding anniversary.

I know how much you revere Guns N' Roses and that's why I would like you to enjoy the
concert. I did not want to disappoint my parents and dishearten my grandmother, who
is eagerly expecting me on their marriage anniversary.

I will give the ticket to David, who is also going to the concert, and you can meet him
prior to the concert to collect it. Do not forget to record the performance and share
your experience with me when I get back and meet you.

Take care and have fun.

Warm regards,

Robert

40. You are studying for a qualification, and you would like some time off work to
complete it. (bạn cần hoàn thành khóa học nên bạn xin nghỉ công việc)

Dear mr son

I am writing to request you to grant me a weekly off on Tuesday so that I can prepare
for my CEI exam. I am writing the exam in June and I need extensive preparation.

As per the schedule, I have full day classes every Tuesday and evening classes on
Fridays. Although I can manage Friday evening class after work, I will need a day off
every Tuesday. My absence will in no way affect my work. I am ready to complete my
tasks at work on the weekends.

As you know, this certification course is mandatory for my work profile. If I receive it,
our company will also benefit. As an IT company, our consultants should be CEI certified

30
to work in Singapore. Therefore, if I manage to complete this certification, our company
will have one more certified consultant.

Thank you for your time and consideration.

I look forward to hearing from you soon.

Yours sincerely

Linh Luong Thi Dieu

41. (kể về trận bóng cho bạn của bạn ở bệnh viện) You play a team sport with some
friends. Last week a member of the team had an accident and wasn't able to play with
you at the weekend. You decide to write to him in hospital, telling him about the
match.

Dear Saurabh,

Hope your health is much better now. It is unfortunate that you could not play with us
last weekend. However, I would like to update you on our cricket tournament.

You may be a bit surprised to know that ‘Royal Blue’ team won the trophy.
Nevertheless, I am sure you will be glad to hear that our team ‘Rocking Invaders’ bagged
the run-up title.

The environment on the match day was lively. The crowd / people were shouting,
cheering, and reveling in the game. The weather was slightly humid but it didn’t bother
the players’ or the audiences’ enthusiasm. The gallery was overflowing with cheering
fans.

I really wished you played with us. Although we lost by a few runs, congratulatory
remarks and praises that were heaped upon us made me feel elated. It was just amazing
to hold the cup for the second-best team.

I cannot wait to meet you in person and share more details. Hope to see you soon.

Best fr

Lon

31
42. You are looking for a part-time job at a football club.(bạn xin cv part time tại clb
bóng đá)

Dear Sir or Madam,

I am Benjamin Thomas, an assistant football coach at the Manchester City Football Club,
looking forward to joining your club as a part-time trainer. In response to a local
newspaper advertisement, I am offering myself as a deserving and skilled instructor for
the post.

I have thoroughly read your advert and understand that you need someone to train
young and aspiring young people who are already under the supervision of a renowned
coach. I, hereby, enclose my professional profile for your kind consideration. From my
profile, you will find that under my guidance, the Manchester City Football Club has
reached the second-highest ranking in the county league. I had been a footballer all my
life and led the Manchester Metropolitan University football team for about 4 years
during which our team won the inter-university championship twice.

I can start right away as my current schedule allows me to have two spare days a week. I
look forward to discussing my candidacy for the announced post at your convenience
and I am just a phone call away.

Hope to meet you soon.

Yours faithfully,

Benjamin Thomas

43. You are due to move into a rented apartment next month but you will not be
able to because you

44. have some problems ( bạn sẽ chuyển đến nhà mới nhưng một vài vấn đề khiến
b ko thể chuyển)

Dear Ms Ashley,

I hope you are enjoying the Autumn as it already feels splendid. I have rented your
apartment 7D-3 for a duration of six months, from 1st January to 30th June. I am afraid I

32
cannot move to your apartment on time due to the changing schedule of my training
programme, for which I have primarily rented it.

As you have been informed, I have rented your apartment for the convenience of
commuting to and from my training centre. All of a sudden, the provider of the training
programme informed me that the routine has been changed. It was supposed to start
from 7th January but would begin from 2nd February instead. Now I cannot move into
your apartment at the beginning of January as I will not be allowed an early leave from
my office. Besides, the extra expenditure, for moving early, would be burdensome for
me.

Thank you for your understanding in this matter. It is my plan to move into your
apartment during the last week of January. As a good gesture, I would like to pay you
half a month’s rent at the beginning of February.

I look forward to hearing from you as early as possible. If you need me for anything, do
not hesitate to contact me at 089427646.

Yours sincerely,

Paul Smith.

45. You saw an advertisement for a tennis course in England but you have one or
two problems and can't stay the whole course.(bạn gặp vấn đề khi học hoặc ko thể
học tiếp được nữa)

Dear Sir or Madam,

I am Stephen Gore, writing to inquire some details about the tennis course that you
conduct. I would specifically like to know your refund policy for people who cannot
complete the whole course.

I have recently noticed your advertisement in a daily newspaper and as a passionate

learner of this sport, I would like to get enrolled in this three-month-long program. As
the course is intended for the intermediate players of tennis, it would be a good fit for
me.

33
However, there are some issues that I would like to resolve before getting enrolled in
this course. First, the timing of the course. According to the advert of yours, it is from
4:00 to 6:00 in the evening. However, I cannot join it before 5:30 pm. Is there any option
to adjust the timing or date? I guess that would be necessary for learners who have full-
time jobs. Besides, I will probably travel to Sydney, Australia during my course schedule
and would stay there for almost two months. Considering this, can I get a refund in case
I do not complete the whole course? What is the refund policy? Finally, I would request
you to email the document checklists to join the course.

Thank you in advance. A prompt response would be highly appreciated.

Yours faithfully,

Stephen Gore

46. Bạn chuẩn bị học ở nước ngoài, viết thư cho nv trường hỏi về vấn đề ở, đi ...

Dear Sir or Madam,

I am writing to inquire about the accommodation facilities available for the course
seekers at your college. I am Alex Jones, an applicant for the forthcoming training course
on "Time Management in Professional Environment to Boost Performance", at your
college. I am hoping that you would kindly arrange suitable accommodation for me.

I am currently employed in Southern Ireland, as a Chartered Accountant in a

multinational accounting firm. As you already know, the course I am interested in would
commence at the beginning of July at Greenmount, Northern Ireland, a location far
away from the city where I live.

I would like to take the privilege of describing my accommodation needs. First of all, I
am expecting a small flat or at least a room for me. Secondly, I would like to dwell in a
calm and quiet environment, as the tranquillity of the workplace is important to me.
Lastly, I would be glad to stay close to the course venue, so as to save time.

I plan to arrive on 27th of this month and hence would request you to finalise my flat or
room before I arrive. I will stay at this place as long as I have my training course, possibly
till September.

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Yours faithfully,

You cannot go to a company where you got an offer. Write a letter to the HR supervisor
to

47. (bạn k thể đến công ty mà bạn đã nhận đc lời mời vì bạn có cv khác tốt hơn,
viết thư cho Hr)

Dear Sir or Madam,

I am writing to inform you that I have recently been offered the Landscape Designer
position in your company and I am very grateful for the opportunity. But I regret to say
that I cannot accept the offer right now.

I have known your company for decades and I have heard about the great projects that
your company has recently completed. I appreciate your time in checking my portfolio
online and I was flattered when I received your invitation. Honestly, it took me one
week to weigh in my option.

At the end of the day, I decided to decline the offer because I am happy with my
achievements and role in my current company. Besides, I also have a few large ongoing
projects that I want to finish first to enhance my portfolio before I decide to explore
other job opportunities.

I hope that in the future I will have a chance to work and be a part of the success of your
company. Thank you once again.

Yours faithfully,

Benchong Dee

48. (bạn đi làm và cũng tham gia khóa học, tuy nhiên bạn k thể tham gia khóa học
đx nữa) You have a full-time job and are also doing a part-time evening course. You
now find that you cannot continue the course.

Dear Mrs Rachel,

Hope you are doing well. I am Raul Mitra, one of the students who are taking a part-
time Oracle Database course with you. Anyway, the reason I am writing this letter is to

35
inform you that I will not be able to continue this part-time course, which I really enjoy
with you, for a couple of reasons.

The first reason is that I have been handed a few additional responsibilities at my full-
time job which means that I would need to spend extra time at my office. And, if I spend
additional time at my office, it is highly unlikely that I will be able to arrive at your class
on time. The second reason, of course, is that after finishing my office work, when I
actually arrive in your classroom, I feel a bit too tired because of spending too much
time on the road due to the bad traffic situation.

Therefore, based on my situation above, I would really appreciate it if you could allow
me to take the course at another time when it is convenient for me, possibly from the
June session.

I would really appreciate your help regarding this.

Yours faithfully,

Raul Mitra

49. An English-speaking friend wants to spend a two-week holiday in your region

and has written asking for information and advice.( 1 ng bạn Anh đến chỗ bạn chơi,
bạn đưa ra lời khuyên, địa điểm chơi,...)

Dear Michael

Your sudden decision to visit Kuala Lumpur is a pleasant surprise to me and as always,
your letter was amusing to read. I am glad that you have been able to manage a week-
long vacation and I cannot wait to meet you.

I would love to have you at my home for as long as you want. In fact, while you are in
Kuala Lumpur, I would not let you stay at a hotel.

I recommend you to visit the Bird Park, Aquaria KLCC, Genting Highlands, National
Museum, Butterfly Park and China Town during your stay in the city. I will take you to
the Petronas Towers, which was once the tallest building in the world. I also recommend
you to try the street food and do some shopping at the Central Market. Life is so vibrant
and diverse in this city and I am sure you will enjoy it all.

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After you spend a few days in Kuala Lumpur, you should spend some time at Penang and
Langkawi. While the formal is a state and known as the Pearl of the Orient and my
personal favourite, the latter is a district and an archipelago of 104 islands in the
Andaman Sea.

We have a hot and humid climate year-round, interspersed with tropical rain showers.
The temperature is between 26-36-degree Celsius now and we have rains almost every
day. Bring light dresses suitable for summer and a raincoat considering the regular rain.

Cannot wait any longer to meet you in person.

Warm wishes,

Mahmud Riad

50. (Đến nhà bạn chơi để quên áo khoác,) You have just spent a weekend at a
friend's house. When you returned home, you discovered you have left a coat
containing some belongings in his house.

I‛m back at home now after that great weekend at your house. Thanks very much for
putting me up. I hope you‛ll be able to come and stay with me some time soon as well.

Unfortunately I left my new coat at your house. Do you remember the dark brown one
that I wore when we went walking on Saturday afternoon? It is a New Look coat that
goes down to mid-thigh level. It has a black collar, dark brown buttons and large pockets
on both sides. I think I left it on the hooks behind your front door. Do you remember we
hung up our coats there when we got back from our walk?

It‛s quite important for me as I have my wallet in the inside breast pocket and my diary
in the right outside pocket. I have a friend who is driving through your town on Thursday
and he will be quite near your office. Could he please collect it from there? I have given
him your office phone number and he will call you on Thursday morning. Give me a call
if this is not possible.

Warm Regards,

Emma

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51. (không thể đến buổi phỏng vấn) You have been invited to attend an interview
for a place studying a course in a college. Unfortunately because of a previous
appointment you cannot come at the time they wish.

Dear Sir or Madam,

I have been accepted to join the Masters of Science programme in the winter semester
at your college. I am supposed to meet you in an interview next Monday morning but I
am afraid the timing contradicts another important meeting. I am hoping that you
would allow me to meet you sometime later on that day or on a different day.

I work with Optus Telecom and they have scheduled a general meeting on 27th
November which contradicts my interview with you. The meeting in the office will start
at 9.00 am whereas my interview with you is set at 10.00 am on the same day. I
understand how important it is for me to meet you to finalise my admission and hoping
that you would allow me to alter the timing as I really cannot make it at 10 am on 27th
November.

I sincerely apologize for the inconvenience and I request you to kindly reschedule my
interview for another day or after 2 pm on the same day. For this, I shall always be
thankful to you. Also, kindly let me know if I need to take any tests as part of the
interview process and how long the interview might continue.

I am looking forward to hearing from you soon.

Yours faithfully,

Namrata Roy

52. (bạn muốn mua đồ dùng, viết thư cho cửa hàng hỏi xem có ko, có thể đặt trc,
giá bn.....) You would like to buy some electrical goods at a shop in a nearby town
Write a letter to the shop and ask if they have the things you want or whether they
will be able to order them.

Dear Sir or Madam,

38
I have recently purchased a studio apartment in Perth which is in the vicinity of your
shop. I would like to purchase some electronic equipment for my apartment and writing
to inquire about the availability of those products.

I require a toaster, a hand blender, a microwave oven, a big size mixie, a juicer, a
dishwasher and a couple of fans along with a dozen LED lights. I would like you to
appraise me regarding their availability (off the shelf) in your shop. In the case of an
affirmative response, you may also provide a quote for all the above-mentioned items,
at the earliest. On the contrary, if the items are not in stock, would it be convenient for
you to place an order for the entire lot for me? You must also mention discounts if any,
brand name and product specifications for those items.

I have plans to drop down in a week following this weekend, which happens to be on
17th September. I would also humbly request you to inform me of the duration till the
time you will be able to retain the electronic equipment for me.

I hope to hear from you soon.

Yours faithfully,

Neeraj Mehra

53. (Có một nhà hàng ngon, bạn muốn giới thiệu để mn ghé )You had a good meal
at a local restaurant with your family. Write a letter to the newspaper to tell them
about it, describe the meal you had, and why you think the restaurant is worth
visiting.

Dear Sir or Madam,

I am writing to share my positive review for the Yummy Restaurant that I believe is a
worth visiting dining establishment in our area.

We celebrated my sister's birthday party last week at this restaurant. Originally, I

thought only twenty people would attend, but apparently, the number increased to
thirty. I was worried that it would not be possible for the restaurant to accommodate
more people without prior notice. However, I was pleasantly surprised when the
Manager told me that they could do it and would even upgrade our room to a more

39
spacious one. The overall service was impeccable and the party was a hit, thanks to the
great staff and their professionalism.

We ordered a three-course set menu and the taste was top-notch. The escargot entree
was absolutely divine that I could still remember the taste of its garlic butter sauce. My
sister ordered pan-fried salmon fillet with mashed potatoes as the main course, and
people were raving about it. The dessert was a mini-opera which I thought to be rather
average, though it might be simply because I do not have sweet teeth.

Overall, we experienced a wonderful night at this restaurant. This place is highly

recommended and we have even started planning our next visit. I believe you should
publish an article regarding this establishment in your 'Fine diners' section so that
people can learn about this fabulous place.

Thank you in advance.

Yours faithfully,

Helen Lim

54. You eat in your college cafeteria everyday lunchtime. However, you think it
needs some improvements(bạn ăn ở carteen trường nhưng có một số điều cần phải
cải tiến) .

Dear Ms Margaret,

I have decided to write this letter to inform you of a few personal ideas that I have
about our college cafeteria. As a regular customer, I would like to take the opportunity
to express my gratitude to the people behind this cafe and I also believe some
improvements would make it even more attractive. I am hoping that you would publish
my ideas in your college magazine.

I personally feel that our college cafeteria has a great environment and offers delicious
and healthy food. I appreciate the hard work of all the chefs and management for their
attempt to serve meals to the students who are sometimes fussy and hard to please.
The management is in fact, doing an excellent job.

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However, many students and I feel that the food served in the cafeteria is expensive.
Our canteen charges $15-$20 for lunch and this is considerably higher. A few other
college canteens in our city charges less than that.

It appears that students will soon make an inevitable choice to eat outside the campus
due to the high price. As an individual who would love to continue eating fantastic food
at our central eatery, I would like to suggest you publish an article about this issue. I
hope this will help the canteen management become aware of how we think about their
food price.

If you have any further questions about this, please let me know.

Yours faithfully,

Kay Lim

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