Professional Documents
Culture Documents
Intro
Four payment types, Open account, Advanced Payment, Documentary Collections and Documentary
Credit.
Risks to the importer and exporter for each method of international payment.
Basic procedure in a typical direct documentary collection from perspective of freight forwarder
Risks
Foreign Exchange Risk
Risks can be reduced by agreeing to a fixed exchange rate on the outset.
Risk of financial loss resulting from failure of the buyer (‘s credit) to honour fully his contractual
obligations as they fall due.
Losses may occur because of parties to the transaction not fulfilling their obligation due to a Dispute in
the underlying transaction, eg. Date of cargo readiness agreed incoterms.
The risk of loss due to economic, social, legal and political conditions of a Foreign Country adversely
affecting the buyer’s ability to meet his obligations.
Risk of loss or damage to goods in transit (packing, insurance coverage, proper incoterms).
OPEN ACCOUNT
Intro
Possible to mitigate the risk of non payment by insuring the account through a private company such as
Euler Hermes Group (EHG) or Export Development Canada (EDC)
How it works
The exporter after shipping the goods will symbol the documents with relevant terms of sale and ensure
all docs are in order for custom clearance. It is advisable to fax invoice and bill of lading to the importer
to avoid delay to avoid slow issuance for onboard bill of lading. The role of the bank is to clear the funds
as required.
Advantages
Most advantageous for the importer:
Allows to receive and inspect the goods before making any payments.
Advanced Payment
Advance payment is also characterized by trust. The exporter is trusted to ship the goods after
receibving payments from the importer. This type of payment be used:
When the exporter does not now the importer and is shipping to him for the first time
How it works
The importer sends payment directly to the exporter and waits for the exporter to send the goods and
documents
Advantages
The exporter assumes no risk, the importer could possible secure low cost
Disadvantages
The Importer assumes all risks
Costs for importer for using company cash resources until goods are received.
The exporter makes shipment before payment. However the imported agrees to pay for goods upon
receipt of a proof of shipment by fax or email, usually bill of lading.
The freight forwarder instructed by the exporter in writing will email or fax the doc. as soon as the
goods are on board a ship. The freight forwarder will hold the original bill of lading and other
documents until further written instructions by the exporter (after payment confirmation by his bank to
courier them to the importer. Huge risk for Freight Forwarder who holds the original bills of lading.
Document Collections
A mutual trust must be established between the exporter and importer, backed up by credit information
on the importer.
It is essential that there are no restrictions in the country of importer to remit foreign exchange abroad.
It is advisable to check if there are import permits or quotas required in the country of destination.
The exporter is prepared to ship the goods to the importer but still wishes to retain some control over
the cargo until the importer pays or agrees to pay.
This control is achieved by presenting shipping documents containing the documents of the title to the
collecting bank. The document of title must be a bill of lading to bank order.
The collecting bank undertakes the responsibility not to release the importer without payment or
acceptance to pay (term bill of exchange.)
Your role as the freight forwarder is to explain the system and prepare all necessary documentations.
This method can be used in air freight even though an air way bill is not negotiable. To achieve control
over the release of cargo at destination u can consign the MAWB to your agent at destination with your
instructions not to release the shipment unless your agent has a written release order to do so from the
collecting bank or you can consign the MAWB to the collecting bank. In the latter case, the airline at the
destination will seek release from the collecting bank.
To speed up the release procedure after payment by the importer at the collecting bank, you should
include a form letter addressed to the collecting bank with a request to notify the airline at destination
in writing to release the shipment and send a copy of the same to the importer.
A faster option may be to attach the envelope for the collecting bank to MAWB so that your agent at
destination can deliver the envelope to the collecting bank, however that also may not be fast enough.
Therefore this type of collections is not required for air freight. An alternative would be for an agent of
the freight forwarder at the country of destination to collect a bank draft. Collections are subject to the
uniform rules for collections published by the international Chamber of Commerce. The Last revision of
these rules came into effect on Jan 1 1996. And is referred to as URC.
Drawer – The party requesting payment or issuing the bill of exchange – exporter
Drawee – the party specified in the bill of exchange from whom payment is demanded – importer
Bill of Exchange – Formal written order addressed by one person (drawer) to another (party that has to
pay - drawee) signed by the drawer and the directing drawee to pay on demand or at a fixed or
determinable future time, a certain sum in money (usually at the amount of commercial invoice) to the
order of specified person (payee) unconditional
Sight Bill of exchange – a bill of exchange requiring payment immediately on sign upon presentation to
the importer/drawee. Canadian bills of exchange act say one can get 3 days when bill is not payable on
demand
Term Bill of exchange – a bill of exchange requiring payment at a fixed or determinable future time from
the importer/drawee. Usually 60 days after sight
First and Second exchange – when bill of exchange is issued in two copies.
Bank Draft – A cheque drawn by a bank on another bank payable to the exporter/drawer at the request
of the importer/drawee. The cheque may be denominated in US dollars or most Foreign currencies.
Collecting/Presenting Bank – Bank that acts as an agent for remitting bank that wishes to have its
collections handled. The collecting bank demands payment from the importer/drawee and handles the
funds received as instructed. Usually collected bank is selected by the drawee/importer. Generally, the
funds are sent bank to remitting bank. Collection bank and presenting bank does not have to be the
same.
Remitting Bank – the bank acting on behalf both e exporter/drawer, even if a direct collection forms is
used and sent directly by the freight forwarder to the collecting bank. Exporter’s bank and remitting
bank does not have to be the same.
At the latest on arrival of the goods or payment upon first presentation. However, in this case the sales
contract and the invoice must contain a clause stating that the documents are presented to the drawee
at the collecting bank immediately on receipt. The uniform rules for collection call for a precise deadline
for the collection of documents or meeting any other conditions.
Advantages
EXPORTER
Documents are not released to the importer until payment has been effected
Less costly than letter of credit
IMPORTER
Disadvantages
EXPORTER
IMPORTER
In the case that transport documents carry title, the importer cannot access goods until
payment has been made
Advantages
EXPORTER
IMPORTER
Disadvantages
EXPORTER
Dishonouring an accepted bill of exchange draft is legal liability and may ruin business rep.
Step 1
Exporter and importer agree on a documentary collection as the method of payment, specifies terms
and conditions for transaction. Exporter manufactures and packs the goods and ships them to
importer.
Step 2
After shipment of goods, the documents originating with exporter are delivered to Remitting Bank.
Step 3
Role of Remitting bank is to send document to a bank in importers country to give precise collection
instructions.
Step 4
Collecting/presenting bank acts in accordance with instruction and releases the documents to importer
against acceptance or payment. This bank keeps remitting bank and exporter informed of progress.
Exporter informs the bank what steps to finalize transaction.
Step 5
Upon payment. Collecting bank will remit the proceeds of collection (accepting bill of exchange) and
send an advice of acceptance to remitting bank
Step 6
The remitting bank pays the proceeds of collection or advises acceptance of bill of exchange to the
exporter. In case of acceptance, the proceeds become available on maturity of bill of exchange.
Quick Review
The risk for the seller is very little when documentary collection is agreed method of payment.
In order for the importer/drawee to clear the goods through customs the following documents must be
dispatched by the exporter/drawer.
Bill of exchange
Commercial invoice
Bill of lading to blank order, endorsed by the shipper or MAWB – non negotiable can be consigned to an
agent at destination with instructions not to release the shipment unless your agent has a written
release order
All other documents such as certificate of origin packing list inspection reports etc.
In documentary collection the seller has a risk of the buyer not buying and having to ship product back
or sell to another client on destination.
When using documentary collection as a method of payment settlement, consign bill of lading to order
blank.
Tenor – time allowed to the importer for payment of an accepted bill of exchange
Describe the role of the parties involved in a successful execution of a letter of credit, highlighting the
role of the freight forwarder
So that all the risks he is facing and the freight forwarder must be aware of when deciding on the
method of payment.
The Details
Exporters should remember and negotiate the following before signing the contract:
Negotiating a Contract
Payment terms are the bottom line, however, coincidently the last item on the agenda in a contract
negotiation. Too often trading parties are exhausted by the details of contract negotiation that a
superficial clause, such as “payment by letter of credit” seems to be a clear enough item in the contract.
That is a mistake. The payment term should be thought of as an opportunity to negotiate favourable
terms.
Of course all sellers insist on payment in advance and all buyers will insist on open account terms to
begin with but as in all other forms of business, everything is subject to negotiation.
Credit Risk
Can the sale be made without offering a credit
Does the importer have a good credit history?
What are the conditions in the importer’s country (political, market, etc.)
What is the company’s policy on extending credit
Can the exporter offer credit and still make a profit
Can the business survive if it does not get paid
Country Risks
Political Turmoil
Legal
Overthrow of government
Instability
Documentary credit (letter of credit is the most complicated of the four method of payment settlement.
Mostly chosen when other methods of payment cannot be agreed upon or are not satisfactory to either
party and to avoid some of the risks associated with those methods. Payment by letter of credit is a fair
method of sharing risk and cost between importer and exporter if all terms outlined in the letter of
credit are met.
LoC is defined as a written undertaking issued by the importer’s bank (issuing bank) on behalf and at the
request of its customer, the importer/applicant, promising to effect payment in favour of the
exporter/beneficiary for goods and services provided that the exporter/beneficiary presents all
documents required, exactly as stipulated in the letter of credit and meets all other terms and
conditions set out in the letter of credit. The terms and conditions of a documentary credit revolve
around the two issues:
The presentation of documents that evidence title to goods shipped by the seller
Payment. Banks act as intermediaries to collect payment from the buyer in exchange for the transfer of
documents that enabled the holder to take possession of the goods
A key principle underlying letters of credit is the banks deal only in document and not in goods (article 5
of the UCP 600) meaning that the decision to pay under a letter of credit will be based entirely on
whether the documents presented to the bank appear on their face to be in accordance with the terms
and conditions of the letter of credit. It would be prohibitive for the banks to physically check whether
all merchandise has been shipped exactly as per each letter of credit. Therefore, banks are not
concerned if a shipment is in conformity with the documents only that the documents are in conformity
with the wording of the credit.
International Chamber of Commerce (ICC) publishes internationally agreed-upon rules, definitions and
practices governing letters of credit.
Uniform Customs and Practice for documentary Credits (UCP) rules are updated regularly, the last
revised UCP is referred to as UCP 600. eUCP is electronic presentation of UCP.
Applicant – The party (most cases the importer/buyer) instructing the bank (issuing bank) to open a
letter of credit and on whose behalf the bank agrees to make payment. Applicant, also called the
account party, causes a contract to be created between the issuing bank and its customer.
Beneficiary – the party who receives payment as stipulated in a letter of credit (usually the
exporter/seller), and in whose favour a letter of credit is opened
Issuing Bank – The buyer’s bank which establishes a letter of credit at the request of the buyer, in favour
of the beneficiary (seller/exporter). Also called the opening bank.
Advising bank – The bank also referred to as the seller’s or exporter’s bank, which receives a letter of
credit or amendment to a letter of credit from the issuing bank and forwards it to the
beneficiary/exporter/seller of the credit.
Confirming Bank – the bank that assumes responsibility to the seller (usually exporter) for payment from
the issuing bank (buyer’s bank) so long as the terms and conditions of the letter of credit have been met
by the seller/exporter.
Negotiating bank – The bank which Receives and examines the seller’s document for adherence to the
terms and conditions of the letter of credit, Gives value to the seller, so long as the terms of the credit
have been met, Forwards them to the issuing bank (the buyer’s or importer’s bank). Depending upon
the type of credit, the negotiating bank will either credit or pay the seller/exporter immediately under
the terms of the letter of credit or credit or pay the exporter once it has received payment from the
issuing bank.
Paying Bank – The bank that effects payment of documents negotiated under a letter of credit,
customarily the importer’s/applicants bank it is usually also the negotiating bank unless letter of credit
allows another bank to negotiate or paying bank is unable to negotiate.
Reimbursing Bank – The bank named in the LoC from which the paying accepting or negotiating bank
may request cover after receipt of the documents in compliance with the documentary credit. This bank
is often the issuing bank but not always. If the reimbursing bank is not the issuing bank, it does not have
the commitment to pay unless it has confirmed the reimbursement instruction. The issuing bank is not
released from its commitment to pay through the nomination of a reimbursing bank. If cover from the
reimbursing bank should not arrive in time, the issuing bank is obliged to pay (also any accruing interest)
Draft – a formal demand for payment. It is unconditional order in writing, addressed by one party
(beneficiary) to another party (applicant) requiring the applicant to pay at the designated or
determinable future date, a specified sum in lawful currency to the order of named party (the payee)
Single Draft – a draft requiring payment immediately on sight upon presentation to the
applicant/importer
Offer of Advice
The FF offers advice with respect to transport instructions within the letter of credit
Date of issue
Date of expiry
Date of last day to ship goods
Last day to present documents
Accuracy of documents
Main responsibility of FF is to make sure that all documents are complete and accurate
If a letter of credit does not contain a confirmation request by the issuing bank in certain circumstances
the possibility exists of confirming the letter of credit “by silent confirmation” without confirmation of
LoC the advising bank will forward the letter of credit to the beneficiary without taking on its own
commitment.
An exporter would request a confirmed LoC if it does not consider the financial strength of the issuing
bank or country in which it located to be acceptable risks.
Although more expensive, confirmed irrevocable letters of credit give the seller the greatest protection,
since sellers can rely on the commitment of two banks to make payment. The confirming bank will pay
even if the issuing bank cannot or will not for any reason honour the draft.
Unconfirmed letter of Credit
Under an unconfirmed letter of credit only the issuing bank assumes the undertaking to pay, thus
payment is the sole responsibility of the issuing bank. An unconfirmed documentary credit will be
communicated (advised) to the seller through a bank most likely located in the sellers country and the
related shipping other documents will usually be presented to the bank for eventual payment.
In dealing with a readily identifiable issuing bank in a developed country, an unconfirmed documentary
credit is very probably an acceptable safe instrument for most sellers. Some countries do not permit
confirmation of letter of credit issued by their banks.
Disadvantages
The exporter may have trouble meeting strict documentary requirements. Non compliance with
the requirements stipulated in the letter of credit leaves the exporter exposed to risk of non-
payment.
Line of credit or collateral must be available from time the letter of credit is issued until the date
of payment
A letter of credit assures correct documents but not necessarily correct goods. There is no
assurance that the goods actually shipped are as ordered and there is no guarantee of quality.
The exporter is exposed to commercial risk of the issuing bank and political risk in the issuing
bank’s country.
All credits must stipulate an expiry date and a place for presentation of documents for payment
acceptance or with th4e exception of freely negotiable credits, a place for presentation of documents
for negotiation. An expiry date for payment acceptance or negotiation will be construed to express an
expiry date for the presentation of documents. The letter of credit should state that the credit is
available for negotiation at either the issuing bank, nominate specified bank or is freely negotiable. If no
bank specified it is freely negotiable at any bank under UCP 600 article 6
In addition to stipulating an expiry date for presentation of documents, every credit which calls for an
transport document(s) should also stipulate a specified period of time after the date of shipment during
which presentation must be made in copmpliance with theterms and conditions of the credit. If no such
period of time is stipulated, banks will not accept documents presented to them later than 21 days after
the date of the shipment.in any event documents must be presented not later than the edxpiry date of
the credit. Th4e date of shipment will be considered to be the latest date on any of the transport
documents presented. Bank examine documents against the letter of credit and against each other. The
issuing bank, confirming bank, if any or nominated bank acting on their baehalf shall each have a
reasonable time not to exceed 5 banking days to examine the documents (UCP 600 article 14)
The originals of specified documents should be provided unless copies are called for or allowed. If more
than one set of originals is r3equired, the buyer should specify in the credit how many are necessary
(UCP 600, Article 17).
A transport document must appear on its face to have been issued by a named carrier or his agent.
Unless otherwise noted in the documentary credit, banks are authorized to accept documents that are
authenticated, validated, legalized, visaed, or certified so as long as the document appears on its face to
satisfy the requirement.
Banks are authorized to accept documents that have been signed by facesmile, perforated signature,
stamp , symbol, or any other mechanical or electronic method.
If the credit does not name a specified issuer or specific content of a document, banks are authorized to
accept documents are presented so long as the date contained in the document are consistent with the
credit and other stipulated documents.
Unless otherwise noted in the documentary credit, banks are authorized to accept documents dated
prior to the issuance date of the credit, so long as all other terms of the credit have been satisfied.
Commercial Invoice
Commercial invoice is the key accounting document describing the commercial transaction between the
buyer and the seller (UCP 600 Article 18)
Inspection Certificate
A document issued by authority indicated that goods have been inspected prior to shipment and the
results of the inspection.
ATA carnet
A document that allows the temporary importation of merchandize into member countries while
eliminating the value added taxes (VAT) duties and posting of security normally required at the time of
importation
Packing list
A document prepared by the shipper listing the kinds and qualities of merchandise in a particular
shipment
THE DRAFT
Top – Down
Shipment Date
Tenor
Beneficiary
Usually the banks reviews the documents and calls the presenter with discrepancies. If the bank permits
there are several options available such as:
Allow the exporter to correct the discrepancies, if possible, and if time allows
Wire to the issuing bank for agreement to accept the discrepancies (the issuing bank will
generally refer to discrepancies to the applicant)
Pay the exporter with recourse
Forward the documents to the issuing bank without paying the exporter
Accept in some countries an indemnity from the exporter and make payment immediately.
Discrepancies
There are a number of different types of discrepancies that may happen, such as the following:
General
Documents inconsistent with each other
Discription of goods on the invoice differs from that in the credit (UCP 600 articles 37c)
Marks and numbers differ between documents
Absence of documents called for in the credit
Incorrect names and addresses
Spelling mistakes must be kept same and ot corrected
Transport Documents
Shipment maded between ports other than those stated in the credit
Signature on bill of lading does not spicify on whose behalf it was signed
Required number of originals not presented
Bill of lading does not evidence whether freight is prepaid or collect
No evidence of goods actually shipped on board
Bill of lading incorrectly consigned
To order bills of lading not endorsed
Insurance
Insurance document presented of a type other than the required by credit
Shipment is underinsured
Insurance not effective for the date in the transport document
Insurance policy incorrectly endorsed
Drafts
Amount does not match invoice
Drawn on wrong party
Not endorsed correctly
Drawn payable on an indeterminable date
Time
Late shipment
Late presentation of documents – after expiry (UCP 600 article 14)
Credit expired
Amendment and payments
The exporter will ask for amendment if there are problems found, however to have irrevocable credit
amendment cannot always be possible. Amendments are not valid until the issuing bank, that
confirming bank and beneficiary accept.
Beneficiary can accept by presenting documents which reflect the changes dictated in the amendments
(UCP 600 Articles 9) (UCP 600 Article 10)
If amendments are made thy are usually paid for by the beneficiary and the deducted from the
proceeds.
Payment
It is important to realize both the exporter and Freight forwarder, that under an uncofrmed credit, one
cannot necessarily expect instant payment even when presenting perfectg documents.
If paying bank has not confirmed the credit, it is not obliged to honour beneficiary draft (ie pay or
accept) if the opening bank has insufficient funds or if the opening bank has otherwise failed to make
satisfactory arrangements with paying bank to provide for cover of payment.
A freight forwarders responsibility is to make sure that all transport document are accurate and in
compliance tot the letter of credit.
Article 39 UCP 600 you can assign another party all or part of the proceeds of a drawing/payment unre
credit.
Identify the types and suitability of packaging for shipments moved by different modes of transport
Describe the importance of proper labeling and packing in preventing cargo loss
Packing methods for different types of cargo considering special conditions and customer’s needs
Crates
Relatively inexpensive
Theft proof, harder opening of crates
Lower purchase price
Good stacking properties
High tolerance of vertical pressure
Low strength to width ratio, lower than plywood
Needs packaging volume for more strength which can in turn result in more cost
Solid wood material will be disposed off after opening
Two types of crates
More material needed
Can seldom be reused
Solid wood splits fairly readily along the grain
Open Crate Skeleton
o Used for Virtually indestructible content
Sheathed Crate
o Protects contents from exposure of materials
o Provide substantial framework
o Reinforced in the floor of the crate
o On skid type crates
Steel Drums
Corrosion resistant
Diff types
Bales
Not for high value shipment
Handling Instructions
It must be able to provide information with respect to whether the package is sensitive to heat
at risk of breakage etc.
Clamp here
Stating that the package may be clamped at the indicated points is logically equivalent to prohibition of
clamping elsewhere.
Temperature Limitations
According to regulations, the symbol should be provided with the suffix “degree C min” temperature
limit. The corresponding temperature or temperature limits should also be noted on the consignment
note
Sling Here
The symbol indicates merely where the cargo should be slung, but not the method of lifting. The
symbolare applied equidistant from the middle or centre of gravity, the package will hang level if the
slings are identical length. If this is not the case, the slinging equipment must be shortened on one side.
Keep Dry
Cargo bearing this symbol must be protected from excessive humidity and must accordingly be stored
under cover. If particularly large or bulky packages cannot be stored in warehouses or sheds they must
be carefully covered with tarpaulins
Centre of Gravity
The symbol itended to provide a clear indication of the position of centre of gravity. To be meaningful
this symbol should only be used where the centre of gravity is not central.
Stacking limitation
The maximum stacking load must be stated as “ … kg max” since such marking is sensible only on
packages with little loading capacity, cargo bearing this symbol should be stowed in the uppermost
layer.
Top
The packaged must always be transported handled and stored in such a way that the arrows always
point upwards. Rolling swinging severe tipping or tumbling or other such handling must be avoided. The
cargo need not however be stored “on top”
Angleboard
Place angled fireboard (angleboard) between the shipping boxes to prevent curshing and provde edge
protection
Cover
Cover the top of the skids with plastic film to protect the freight from weather damage
For ocean freight, wrap the skids in 70 gauge stretchwrap. Pass at least two bands (tightly
secured) through the skids voids and around all cartons
If possible, use steel, rayon, polypropylene, nylon or polyester strapping to band the ocean
freight
Use shock absorber connections or cushioned skids if applicable whjen bolting.
ISPM 15
The International Phytosanitary Measure (ISPM) guideline controls the import of wood packing. These
restrictions on wooden packing materials help prevent the sopread of pests like the pinewood
nematode (bursaphelenchus xylophilis) and the Asian Longhorned bettle. This seal of compliance is
colloquially known as the bug stamp
Plastic packing materials that do not contain wood are exempt from ispm 15 rules. Plastic pallets are
light weight, cost effective, durable strong impervious to acids fats solvents and odours resistant to
moisture, insects and fungi. They can also sithstand deep freezing and are easy to clean and handle with
equipment. Plastic pallets usually have a solid deck which helps protect the bottom of the shipment
from forklift damage and support the load. On the negative side the deck surface of the plastic pallets
tends to be slippery, making it difficult to fasten blocking to the deck or prevent product movement.
Corrugated pallets are an alternative to wood and plastic pallets they do not however stand to the rigors
of transportation very well.
Distribution
Palletized cargo dimensions are derived by the length, width and highest point of the pallet including the
pallet itself.
Palletizing may increase chargeable volume by 10% - 20% or more however palletizedf cargo has much
higher probability to reach its destination without damage or loss.
There is a variety of pallets of different sizes and forms the most common being a pallet (skid) with
dimensions of 48in / 40in / 6in
Unitizing Cargo
Unitizing is the assembly of one or more items into compact load, secured together and provided with
skids and cleats for ease of handling
The unitization method is an alternative to use of slings. It is mostly used for lumber /plywood
/hardboard /veneer. Usually stacked two or three units high. Can be applied to pipes or etc
Steel bands are strapped around the package then pulled tight with the use of tensioners.
In addition to damage prevention the unitization methods makes it possible to build a larger master
packages resulting in high handling efficiency. The steel bands are removed and disposed of after
discharge.
Preparing Cargo for Stowage
When a container is placed on board of a vessel journey, the countainer inside are subject to many
motions as seen in attached picture. Diligent securing of the container and proper container stuffing is
therefore very important. Proper container stuffing requires two main objectives:
To avoid such problems, as cargo overflow or waste of space, it is essential to have a plan before the
cargo is loaded into the container.
Dunnage
Any type of material used to protect the ship and the cargo is used on general ships, inside containers
on container ships as well as inside various packaging. Generally rough finished low grade lumber is used
but you can also use burlap, cardboard, heavy paper or metal battens
Dunnage may also include plastic films, jute coverings, tarpaulins, rice mattings, inflatable bags, fabric,
foam, plastic, etc.
Depending on the use dunnage may be divided into floor lateral interlayed and top. The function of
dunnage is:
To protect the cargo from moving which may result in damage caused by chafing
To protect the underying cargo from contamination by a top cargo
To segregate individual batches of cargo
To protect moisture sensitive cargo, such as bagged cargo.
Heavy Machinery
When stuffing the container with heavy machinery or items with irregular shape, high density
components may reach the weight capacity of the container or the highway limitations imposed by
individual states and countries before achieving the desired cube capacity of the container
Ensure that heavy cargo is securely braced and blocked on all sides to prevent any lateral or lengthwise
motion since its concentrated weight will cause major damage if the load shifts. All shoring and bracing
must bear on a structural member of the container and not the panel sides of the container alone
Heavy cargo, though requiring no extra crating or boxing should be placed on cradles or skids so the
extreme weight is further distributed over a larger area.
Mixed Commodities
To achieve maximum cube use, more than one commodity will often be stuffed into the same container:
these rules should be obeyed:
Never stuff a commodity giving off an odor with a commodity that would be affected by an odor.
If wet and dry cargoes are stuffed in same container, use dunnage to separate the commodities
Do not stow hazardous materials of diff classes in the same container if any segregation
requirements are shown in the IMDG (international maritimes dangerous goods) code for
different classes involved.
Perishables
The refrigerator container should be inspected for clearliness and should be precolled before loading
the cargo should not be packed tightly to the interior roof of the container or hard against the doors,
because sufficient air space must be left to provide proper air circulation within the container. When the
container is locked and sealed the date and time of loading and temperature setting is recorded.
Corrugated Fibreboard Boxes
Fibreboard boxes and cases that are unitized are normally the best cargo for stuffing and unstuffing
stabilizing in transit and warehousing. Better cargo cube capacity can be obtained by using a pallet load
height of 43 inches when stuffing palletized cargo, placed forklift opening in pallets or skids facing the
door of the container. Also provde a lift clearance at the top minim 4 inches, for items to be handled byt
a forklift. Avoid wedging or jamming cargo into containers.
The most recommended method of stacking fibreboard boxes is column stacking corner to corner and
edge to edge for greatest stacking strength
The stacking that causes the most problems is pyramids stacking and should therefore be avoided
Interlocking boxes can reduce their top to bottom compression strength up to 50 % except when the
content is rigid thus more stable. In addition to exposure to compression strength of boxes that
overhang or are not properly aligned with the pallet is reduced by as much as 30%
Use sufficient dunnage layers on the container deck to provide a sump area for condesate
drainage
Separate bags,sacs or bales from other cargo by using partitions or auxiliary decks
When stuffing bales provide dividers between rows and tiers to prevent chafing and friction
between metal bands or strapping
Flatten bags
Drums
When stuffing drums place drums as tightly against each other to avoid shifting
When stuffing a container with wooden boxes and crates, place the heavy items on the container floor
with pallet access openings facing the container door. If the crates are uniform size and weight they
should be stacked directly one on top of each other.
Stuff the smaller unpalletized boxes and crates in as much in the same manner as cartons and place
them on their sides or ends to maximize space.
Exterior
Interior
Size of cargo
When planning the stow, should take into consideration the measurement and weight of the cargo.
Generallya 20 ft container can hold as much as 28 to 30 cbm, while 50 does 56 to 60
Some countries have lower weight than the max container weight
General Rules
Prevent damage, place heavy items and wet commodities on the bottom with light and dry on top
If cargo does not fill the container, block and brace it.
Aircrafts G force
Pressure from adjacent cargo and tie down straps
Manual handling and stacking
Exposure to elements
Containers
Lower and main deck contaienrs are enclosed, come in various types. Follow same consideration as
ocean cargo
Heavy cargo
Check aircraft floor weight limits
Provide skid for mechanical lifting
Verify dimensions of aircraft doors
Perishables
Liquid cargo
Allow for expansion space for temepration and pressure variations
Ensure caps seals and valves are tightly closed
Apply orientation marks.
Insurance Claims
Private Warehouse
Operated by the company that owns the product being stored within the warehouse
The company does not necessarily own the building but does own all the products that come in
and go out.
Control
Flexibility of design and operations
Less costly in the long run
There is greater care in handling and storage, better utilization of expertise of technical
specialists
Depreciation allowances on building equipment reduce tax payable
Customer perceives the company as a stable and dependable supplier
Public Warehouse
A business that provides short or long term storage to companies on a month to month basis
Fees can be combination of storage fees and inbound and outbound transaction fees
A public warehouse can charge per pallet or per each square foot that is used by a company
Examples of warehouses:
Contract Warehouse
A variation of public warehousing and involves a long term mutually beneficial arrangement
where a unique and specially tailored warehousing and logistics service are provided to one
customer
Handles shipping receiving and storage of products on a contract basis and will gradually require
a client to commit to a specific period for services
Contracts may or may not require clients to purchased or subsidize storage and material
handling equipment
Upon entry of goods into warehouse the importer and warehouse proprietor incur liability under a
bond. This liability is generally cancelled when the goods are
While the goods are in the bonded warehouse, they may under supervision by the custom authority, be
manipulated by cleaning sorting repacking or otherwise changing their conditions by processing that do
amount to manufacturing. After manipulation within the warehousing period, the goods may be
exported without the payment of duty or they may be withdrawn for consumption upon payment of
duty at the rate applicable to the goods in the manipulated condition at the time of withdrawal. Bonded
warehouses provide specialized storage services such as deep freeze or bulk liquid storage commodity
processing and coordination with transportation and are an integral part of global supply chain.
Queens Warehouse
Operated by the CBSA
Storage and disposable of unclaimed abandoned detained and seized goods
Sufferance Warehouse
Privately owned and operated under CBSA license
Used for temporary 40 day storage of imported goods pending CBSA release
These are 14 sub types of sufferance warehouses.
Inventory Control
Concerns how much inventory is on hand and available for shipment to customers, plants or
warehouses
Purchasing
Typically performed by the manufacturing group affecting warehouse operations though the
types and volume of items acquired, and through the processing and record keeping functions
that accompany purchasing transactions
Order entry
This is process of entering orders into firms order processing system. Incorrect entry often result
in duplication in the other warehousing and distribution activities
Storage
Put-away
This is physical process of taking goods received and placing them within locations inside
Replenishment
Process of relocating goods from a bulk storage area to an order pick storage area. An important
warehousing task is to keep tract of inventory levels efficiently
Checking
Redistribution
Cargo Insurance
Marine insurance has long and great interests. Bottomry is a load form defined as a mortgage of a ship.
Objective
Roles and responsibilities of importers and exporters with respect to cargo insurance
Insurance premium
Documentation needed for cargo insurance claims for submission to the insurance company
Indemnify
To replace that which has been lost
To make good
Goods shipped but not paid for may not receive payment (damage, bankruptcy, etc)
Goods or documents rejected at destination, insurance risk may revert to exporter
Seller’s interest’s insurance
Carrier can refuse the cargo or take the risk (by obtaining special insurance – passed on in form
of higher freight rates)
Carrier can make security arrangements
Importers and exporters don’t know or understand carrier liabaility they want to be indemnified
Freight forwarders want customers to be competitive to operate successful business and to be satisfied
… proper cargo insurance drives all three.
Marine Insurance Act
Legal relationship of the insured to the object
Physical Obejct
Exposure to peril in maritime/air/land adventure.
All risks
With average (WA)
Free of particular Average (FPA)
Deck cargo usually is covered on a free of particular average basis with the risk of jettison and washing
overboard included.
Some Goods are susceptible to particular hazards and require special treatment
To Ensure against war, strikes, riots, etc., a specific agreement must be made for an additional premium
1. Institute war clauses (cargo) – from loaded on baoard to unladed from vessel +15 days but not if
transported over land
2. Institute war clause (Air) – on aircraft to off aircraft
3. Institute war clause (post) – sender’s premise to consignee’s premise
General Average
All parties in a sea venture proportionally share any losses resulting from a voluntary sacrifice of part of
the ship or cargo to save the while in an emergency.
Common Danger
A danger in which vessel, cargo and crew all participate; a danger imminent and apparently inevitable,
except by voluntarily incurring the loss of portion of the whole to save the remainder
Who pays
The owner of the property sacrificed or those, usually the owners, who have incurred an extraordinary
expense must be made whole.
Rating Considerations
Rating depends on individual underwriter’s appreciation of each risk
Rating is calculated
Valuation
- $10,000.00
- Rate: ______ x 0.28%
- Premium $28.00
Endorsement – Term used to modify insurance to include risks not covered in basic policies by adding
suitable clauses and paying additional premium
Policy and Insurance Certificate
Providing Cover
If you are using letter of credit as a method of payment the exporter should instruct the
importer to request certificate rather than policy in the letter of credit.
Many larger freight forwarders are also insurance agencies – can issue policy (ie. Through its
own in house insurance company)
Reduced administration
Competition costs
Local claims handling
Improved flexibility billing options
Insurance Certificate
Issued per transaction
Insurance policy
Letter of credit stipulates policy or certificate
Insurance policy:
1. Implied
2. Express
Insurance Claims
Some causes for claims can be
Survey
Notation on AWB – Creates irregularity report
Verify seals, intact & correct seal number
Examine tape, look for re-taping
Examine tip, shock, tilt indicators
Physical damage, crushed corners, cartons or containers or pallets
Piece count
Re-weight
Statement of Claim
Future customer satisfaction depends on how the claim is processed
If no insurance … no satisfaction
Follow Up
Claims processing 30 to 90 days
Summary
Claim immediately for any loss
Do not give clean receipts if goods in doubtful conditions
Note damaged containers or seals
Apply for survey immediately upon discover of damage
Give notice in writing to the carriers within 3 days of delivery if loss not immediately apparent
Exercise
Full disclosure of all material facts to insurance underwriter is described as Utmost Good Faith
Insurance certificate – Document that acts as a contract between the insurer and the insured and
provides details of insurance coverage as well as transportation details of a particular shipment
Cargo Security and Dangerous Goods
Objectives
Explain the purpose and requirements of Canadian and international transportation and trade security
programs.
Identify security and weakness in supply chain, border security transport security and such
Dangerous goods
Roles and responsibilities of various parties with respect to transporting dangerous goods
Security Measures
Companies register with applicable gov agencies
Members:
1) Importer, exporter, air carrier, rail carrier, marine carrier, highway carrier, customs broker,
courier, warehouse operator (including marine terminal operator), freight forwarder , shipping
agent.
2) Must own or operate facilities in Canada that are directly involved in the importation or
exportation of commercial goods
Or must be a US highway carrier company that is a member of or is applying to the free and
secure trade (FAST) program into Canada
3) Must be good character and have a good record of compliance with the CBSA
Associates:
Association
Companies
Groups
Port Authorities
Lawyers
Consultants
US importers
US/Ca Highway Carriers
US/Mx highway carriers
Rail and sea carriers
Licensed US Customs broker
US marine port authority/terminal operators
US freight consolidators
Ocean transporation intermediaries and non operating common carriers
Mexican and Canadian manufacturers
Mexican long haul carriers
Department of Homeland Security (US)
Customs and Border Protection Agency (US)
To join this program, companies sign agreement to protect supply chain, identify security gap and
implement security measures and best practices.
Mutual Recognition
The CBSA has signed mutual recognition arrangements with the following foreign programs
Canada’s Security Measure
Key elements
A permanent high level federal-provincial-territorial forum on emergencies
Appointment of National Security advisory council
Cross cultural roundtable on security
Investment Needs
Enhancing intelligence capabilities
Securing critical government information systems
Implementing the RCMP real time identification project
Improving the national fingerprint system
Implementing the passport security strategy
Identification of Threats
Focus resources on high/unknown risks
Terrorism
Identification and interception of terrorist and goods related to terrorism
Contraband
Proceeds of crime
Drugs alcohol tobacco
Strategic export (arms, ammunition, etc)
Other
Hazardous Waste
Human and Animal Pathogens
Goods under the Cites agreement (protection of wild animals and plants)
Immigration
Textile and apparel
Denatured alcohol
Dumped or subsidized goods under the Special Import measures Act (SIMA)
Risk Management
Customs have had to adjust to this drastic increase in traffic with present resources, by conducting
business through smarter risk management techniques
Risk management
Non-intrusive inspection technology such as high energy x ray
gamma ray and radiation detection
Targeting 100% of pre arrival cargo data
Intelligence operations
Targeting Methodologies
Using established risk screening methods and internal and external data systems to identify high risk
contaienrs and cargo for examination targeting officers manually perform intensive screen of:
Import Reporting
The CBSA is requiring key data to be transmitted electronically before goods and conveyance arrive in
the country so that high risk shipments can be targeted for inspection and low risk shipments can be
cleared more quickly
Phase 3 – eManifest
Reporting of highway and rail shipments
Export Reporting
Must not have any risks to Canada therefore Canadian Exported goods must be reported to CBSA
3 main obj:
Memorandum D20-1-0
Memorandum D20-1-1
In Canada Transport Canada regulates the transportation of dangerous goods through the Canadian
transportation of dangerous goods act and regulation (TDGR) which is Canadian law
In the United states the department of transportation regulates the transportation of dangerous goods
through title 49 of united states code of federal regulations (49CFR) which is US Law
9000 injured
6000 homeless
Bow mariner
21 seamen dead
47 dead
30 buildings destroyed
Main responsibility of shippers are to make sure that their cargo do not have dangerous goods or
labelled properly
Identification
3 packing groups
I = high danger
II = medium danger
Class 2 – Gasses
Division 2.1 – Flamable gas
Division 4.3 – Substances which in contact with water emit flammable gasses
Carrier’s Responsibilities
Acceptance or verification
Storage
Inspection
Provision of information
Reporting
Retention of records
Training
Shipper/exporter ‘s responsibilities
Recognize and identify cdangerous goods
Classify
Package
Importer’s responsibility
Ensure that the shipper / exporter of the dangerous goods shipment has complied with their
responsibilities as transport Canada and the courts would find it easier to pursue a charge against a
Canadian importer, rather than a foreign shipper/exporter.
Training
Validity of training certificate:
IATA has developed a set of recommendations for air transport of dangerous goods called the IATA
Dangeours Goods Regulations
International Maritime organization (IMO) has developed a set of recommendations for the ocean
transport of dangerous goods called the IMO Dangerous Goods Code
UN ocean package
PSN
UN Number
UN specs
Hazard labels
Each package must have adequate size to fit all identification and markings. Must be able to survive 3
months under water.
UN combination package
UN = United nations packaging symbol
4G = Fibreboard box
Y = Packing Group II
145 = maximum gross weight in KG for which the design type has been tested
12 = the last two digits of the year during which the packaging was manufactured
DB = the name of the manufacturer or other identification of the packaging specified by the appropriate
nation authority
Tanks
IMO Tanks and UN Tanks
Intermediate Bulk Container (IBC)
Single packages
Outer packages only, no inner packages.
Combination Packages
Inner packages inside an outer package
Used to mark substances that have potential to bio-accumulate in seafood or because of their
high toxicity to aquatic life.
Danger Placard
Used for carrying different classes of dangerous goods together on one truck or rail car.
Fumigation placard
Used for ocean containers that have been fumigated for pests
Used on packages containing magnetized items that may affect the airfract’s instruments
Used for items that are too dangerous to carry on passenger aircraft
Orientation Labels
used as a warning not to transport damaged packages or items containing lithium batteries
UN recommendations contain provisions for limited quantities of dangerous goods recognizing that
many dangerous goods when in reasonably limited quantities present a reduced hazard during transport
Used on packages containing super c old (cryogenic) liquids (I.e. Liquid Nitrogen)
Dangerous Goods Documentation
The shipper/exporter/importer must declare their shipment as dangerous goods on the transport
documents
The freight forwarder should not be involved in the actual completion of the documentation
Air
Shipper’s declaration for dangerous goods (form) form must be completed by the shipper (2 copies) for
each consignment of dangerous goods with some exceptions
The declaration may be printed in black and red on white paper with diagonal hatching printed vertically
in the left and the right margins in red.
The shipper must retain a copy of the declaration for minimum period of 3 months
Ground
No specific form required
The bill of lading is used as the dangerous goods transport document, with information related to
dangerous goods indicated on the form in precise sequence
Ocean
No specific form required
Multimodal Dangerous Goods Form that meets the requirements of SOLAS and MARPOL conventions in
generally used with information relating to the dangerous goods indicated on the form in a precise
sequence
Show the date of fumigation and the type and amount of fumigation used
The instructions for disposal of a residual fumigant
Transportation of DG
Transporting dangerous goods to or from an aircraft, aerodrome, or an air cargo facility:
The IATA shipper’s declaration for dangerous goods may be used as the ground shipping
document
The vehicle may have to be placarded according to the TDGR requirement
A 24 hour number and possibly an emergency response assistance plan (ERAP) number is
required on the transport document
Compliance with the IMDG Code for classification, markings and labeling, placarding, documentation
A 24 hour number and possibly an emergency response assistance plan (ERAP) number is required on
the transport document
Reporting
Any DG accident, incident, or undeclared and mis-declared DG must be reported to trasnsport
Canada immediately
A written report must be submitted to transport Canada within 30 days
Enforcement
Transport Canada has a group of inspectors to enforce the TDGR
They have similar authority to the police and can enter your premises to conduct an audit or
investigation
Offences
Summary Conviction
Indicated offence
Non-Compliance
Catastrophic affects
Permits
Transport Canada can issue a permit to a shipper for items that are normally forbidden
Retention of documents
Transport Canada requires that any dangerous goods documentation be retained for 2 year after the
date of shipment, however, standard business practice may require keeping documents for up to 7 years
Air waybill shipper’s declaration, acceptance checklist, bill of lading. House airway bill etc.
Hidden Hazards
Items that contain dangerous goods but are not apparent given the generic shipping name used.
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The rates
Actual Weight vs Volume Weight = Chargeable weight
Actual Volume
Specific commodity
Revenue Theory
Freight Revenue:
Routing
Transit time – the required onsite date will determine the mode and affect of the price
Value
It is not always the case but the higher the value, the higher the cost by the carrier mostly
because there is the issue of security
Packaging
Consider handling warehousing, de stuffing, etc
Volume Contracts
Large Volume = Lower buy rate = lower sell rate = happy customer
Cost vs Service
Know your market
Credit
Build in slow payment charge
Costing Tools
Carrier tariffs (supply and demand)
Hidden costs
Other departments (overseas agents, etc)
CIP
Loading at the seller’s premise
Packaging
Documentation
Insurance
Loading, etc
Cargo Insurance
Sellers Cargo Insurance
Unloading at terminal
Check the contract
Customs Clearance
Document preparations
Import charges, etc
On-Carriage (on carriage)
Avoid Dead Runs by knowing the exact place of delivery
Unloading
Who pays in case of losses, damages, inspections
Other costs
Providing extra services is welcome by clients
Step 1
Gather all available shipment information
Consider involved costs
Include your mark up
Step 2
Offer, negotiate, close (acceptance)
Step 3
All departments in your company that will be involved in shipping the cargo must be copied with
the quotation details
Step 4
If known, include the following
Commodity
HS code
Quantity
Weight
Measurements, etc
Step 5
Accounts receivable must be aware of known costs and possible additional costs
Step 6
Customs brokerage in your company provides additional convenience to your client
Customs broker needs to assess the amount of work necessary to clear the shipment
Step 7
Notify accounting of any loss, damage or other unexpected circumstances
Step 8
Direct costs:
Freight charges
Insurance premium
Contaienr rental charges
Storage charges
Forwarding fees
Consular fees
Payment to the government
Documentation fees,etc
Indirect costs:
Invoicing is an important step for the forwarder as only billing of costs and overhead can guarantee his
company an income
Freight solutions available to a customer, insurance, storage, routing and service providers
Select a transportation route appropriate for customer’s needs
Identify ways to deal with common obstacles in the implementation of shipment plans
Mode of transport
Packaging
Availability of Transport
Cost
Governments
Time sensitivity
Perishable goods
Value of goods
Modes of transport
Ocean
Advantages:
Disadvantages:
Air
Advantages:
Disadvantages:
Truck
Advantages:
Disadvantages:
Rail
Advantages:
Disadvantages:
Packaging
Port congestions, Overbooked Carriers
Natural Disasters
Political Instabilities
Strikes
A cargo consolidator in ocean trade who will buy space from a carrier and sub-sell it to smaller shippers.
NVOCC operators should confirm which ports are called upon.
The Either/Or
Always be prepared for eventualities
Availability of transportation
Where is the Origin
Where is the destination
What type of transportation is available from the origin to the destination
Special Requirements
Is the cargo:
Time sensitive
Special equipment
Special packaging
Perishables
High value
Dangerous goods
Air
Is a direct flight available
Ocean/Land
Mini land bridge: an intermodal container hsipped by ocean vessel from country A to county B passes
across a large portion of Land in either country A or B
Land at Destination
The third primary route fof the trans-Siberian railway is the trans-Mongolian railway, which coincides
with the trans-Siberian as far as ulan-ude on Lake Baikal’s Eastern shore. From Ulan-Ude the trans
Mongolian heads south to Ulaan Baatar before making its may southeast to Beijing
Another Alternative
Winnipeg – Rail – Montreal – Ocean – Baltic Port – Rail – Ulaan Baatar
Departure Frequencies
How frequently does the available transportation offer departures
Daily
Weekly
Bi-weekly
Monthly
Rates
Market conditions dictate freight rates
Consolidations are key to offering lower costs to importers and exporters while building larger margins
for the freight forwarder
If your organization does not offer consolidations then perhaps work with an NVOCC that does
Governments
Transit requirements
Does the cargo require any special permits to pass through any countries en-route
Cargo weights
Border crossings
Customs authorities have the right to inspect any cargo that touches their soil even if the cargo
is only transiting
Cause Study 1
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