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Dear Ms.

Gupta,

I hope you're doing well. It was a pleasure meeting with you and your team recently to discuss your
outsourcing needs. I wanted to take a moment to recap why SquadStack is the superior choice compared
to your in-house team or industry giants like Teleperformance and Fusion BPO:

1. Customization and Personal Touch: SquadStack understands every customer interaction is different.
We focus on providing personalized, human-centric support, unlike large companies like
Teleperformance and Fusion BPO. Our advanced AI and machine learning enable our skilled agents
to create real connections with your customers.
2. Expandability and Adaptability: We offer growth like big industry players, but SquadStack's quick
adaptability sets us apart. We adjust to your changing needs fast, keeping customer interactions
smooth during quick expansion or market changes.
3. Data-Based Support: We're more than just an outsourcing provider; we strategically use data for
growth. Our unique technology, Avo, evaluates each customer interaction for useful insights. This
information helps you make informed choices, boost customer satisfaction, and raise revenue.
4. Affordability: We know cost matters. SquadStack offers the benefits of both outsourcing and in-
house teams – affordable pricing without sacrificing service excellence. Our pricing plans are made
to maximize ROI while maintaining exceptional service quality.
5. Custom Solutions: SquadStack creates tailored solutions to fit your specific needs, smoothly
integrating with current systems for minimal disruption and quick results.
6. Security and Compliance: We prioritize data security and compliance, adhering to top industry
standards and robust security procedures to safeguard your sensitive data.
7. Client Success Stories: Our happy clients can testify to the enhanced customer satisfaction, sales
growth, and better operational efficiency they've achieved with SquadStack's partnership.
8. Competitive Analysis: We understand you're considering Teleperformance and Fusion BPO, but we're
confident that SquadStack's custom approach, technology-based insights, and dedication to success
stand out from the competition.
9. ROI: Our main focus is delivering tangible ROI and assisting you in reaching your business goals
faster than expected with SquadStack.

Conclusion: As customer experience is key to success, SquadStack serves as your strategic partner,
offering a data-driven, flexible, and personalized solution to elevate both customer support and sales
operations.

We eagerly anticipate discussing your requirements and how SquadStack can contribute to your
achievements. Kindly inform us of a suitable time for a follow-up meeting or demo.

We appreciate your consideration of SquadStack as your ally in improving customer experiences.

Warm Regards & Gratitude

Sharmil C. Jain | Director Sales


Voice: +919820021459

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