Professional Documents
Culture Documents
20 Habi t s Fr o m The To p
Busi ne s s L ea der s o f Th e
Las t Cen t ur y
1. customer centricity
Steve Jobs, Apple
2. continuous learning
Bill Gates, Microsoft
3. Think long-term
Warren Buffett, Berkshire Hathaway
6 . D o n ' t T e l l t h e m . S ho w t h e m .
Sir Richard Branson, The Virgin Group
1 7 . o p t i m i z e y o u r b u s i n e s s mo del
Ingvar Kamprad, IKEA
1 8 . foster a c u l t u r e o f
e n t reprene u r s h i p
Anand Mahindra - Mahindra Group
1 9 . d e v e l o p a d e e p u n d e rs t an di n g
o f y o u r c u s t o m e r ' s b e h a vi o r
Sam Walton, Walmart