S.B.

Roll No………………………………………

BASICS OF MANAGEMENT
5th /6th/Common/6882/0956/6666/7520/9149/Nov’15
Duration: 3 hrs M. Marks=75
SECTION-A
Q.1 Fill in the Blanks. 15x1=15
i) Management means ____________ to accomplish the desired goal.
ii) Low level managers are also called as __________
iii) Line organization is also known as ___________
iv) Attitude may be classified into __________________ categories.
v) Professional ethics refers to the application of ethics to the _________
vi) Leadership is a _____________ quality.
vii) Good environment condition ______________ employees.
viii) Piece wage system is suitable where ___________ is not important.
ix) Advertisement is the _____________ source of recruitment.
x) To minimize the production cost is the objective of _____________ management.
xi)
xii)
xiii) m
Incentives are offered to the customer for __________
Sales tax is an example of ____________

o
A systematic care of machines & equipments is known as _____________

.r c
xiv) CRM stands for ____________
xv) Inspection is the process of _____________ the qualities of a product or services in
term of established standards.

Q2
i) e
Attempt any SIX questions

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SECTION-B

m
Define Management? Write the meaning of every alphabet of “PODSCORB”?
6x5=30

ii)

a
Explain briefly the concept of Organizational Structure?
o
.r c
iii) What is attitude? What are the sources of attitude?
iv)
p
Give some basic qualities of a good leader? Give also some of the important

r
characteristics of a good leadership?
v)
vi)
vii) b
Explain briefly the concept of Motivation?
Explain briefly Wage payment System?
What are the objectives of HRD?
p e
a
viii) What do you financial management?
ix) What do you understand by CUSTOMER SATISFACTION?

rp
x) What are the various objectives of PURCHASING?

b
SECTION-C
Attempt any THREE questions 3x10=30
3. Describe Hierarchical Management Structure?
4. Describe briefly the importance of Healthy Work Culture in Organization?
5. Explain briefly Maslow’s Needs Hierarchy theory of Motivation?
6. Describe briefly the various methods of Performance Appraisal?
7. Discuss briefly the role of Market Survey in a business?
8. Define the term Quality Control? Why is it necessary in an organization?