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Roll No. ............................ Total Pages : 3 3. Define Controlling.

Explain the process of

5327/MJ controlling. 5

4. Do you think that business should be socially


G-19/2051
responsible? Support your answer with
MANAGEMENT PRACTICE AND
arguments. 5
ORGANIZATION BEHAVIOUR
5. What do you mean by delegation of authority
Paper–HSS-201
and explain the principles of delegation of
Semester–IV
authority. 5
Time allowed : 3 Hours] [Maximum Marks : 50
SECTION-B
Note : The candidates are required to attempt three
6. Define organisational conflict and explain the
questions each from section A and section B
various conflict management techniques. 5
carrying 5 marks each and the entire Section C
consisting of 10 short answer type questions 7. What is perception? Explain the various errors in
carrying 2 marks each. perception. 5

SECTION-A 8. What is leadership? Explain trait theory of

1. Define management. Explain the principles of leadership. 5

management. 5 9. How can we measure the organisational


2. Discuss the contribution of Elton Mayo in effectiveness? 5
management. 5

5327/MJ/468/W [P.T.O. 5327/MJ/468/W 2


10. Explain Maslow’s need hierarchy theory of
motivation. 5

SECTION-C

11. Write short notes on the following: 2×10 = 20

(i) Line and staff organisation

(ii) Unity of Direction

(iii) Standing plan

(iv) Decentralisation

(v) Feedforward control

(vi) Positive motivation

(vii) Personality

(viii) Social learning

(ix) Organisational culture

(x) MBO.

5327/MJ/468/W 3

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