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TASK

Read the extracts from the letters below and identify the writing problems.
Then re-write them in the boxes so that they are more effective – you might have to add details.

1. With reference to the above mentioned purchase order. Please be informed that this order has
been received and will be despatched forthwith. Any queries will be dealt with by this office and you
are requested to contact us if you require assistance whatsoever.

2. I am sending to you this letter which I have written to inform you that I have not received the
computer software that we ordered so that we can update our computer system and that is due to
us by the end of this month of June 2002.

3. Thankyou for writtng to us; We always apreciate to hearing from our clients, unfortuneately the
manager responsible mrs. Jones is being on leave on the moment and will not be in the office untill
the end of July.

4. You will all have to choose which database programme you want to use. You can choose the
Lotus 123 or the Microsoft Excel. If you want this tell my assistant who will install them.
5. You recent report was not very good. You will find, if you read it properly, that your facts are
wrong. You did not conclude the right things. This is because your information was not reliable.
Write it again by next Monday and give me copy before you send it out.

6. John from an engineering company rang. He wanted to talk to you about something .

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