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Sir/Madam:
There is a reason for my increased water usage this month. I had a leak in our
water pipe that went unnoticed for several weeks. I have since repaired the
leak, and I am taking steps to reduce my water usage in the future.
I am a responsible customer, and I have always paid my water bill on time and
in full. I am also committed to conserving water. I have taken the following
steps to reduce my water usage:
Sincerely,
PAULA L. COJA