1. Differentiate quality and traditional culture.

 Quality culture is an organizational value system that produces an atmosphere that

promotes the establishment and continuous improvement of quality. It is distinguished
by a strong emphasis on customer happiness, employee involvement, and process
improvement. Unlike traditional culture, which refers to the old method of doing things
within a company, quality culture attempts to prioritize customer demands and
expectations while also empowering employees to actively participate in improving
product and service quality. Organizations can promote a quality culture by fostering an
environment in which excellence is valued and continual improvement becomes a
common aim among all members of the organization.

2. Explain one (1) factor that affects cultural change.

 Change cannot occur in a hostile environment

This type of company may be resistant to change in order to encourage mutually

beneficial internal relationships and teamwork. The emphasis in such an organizational
structure is primarily on individual performance, rather than encouraging staff
collaboration and cooperation. Employees may find it challenging to collaborate
effectively because to the rigid structure and competitive environment, since they may
be more focused on surpassing their colleagues rather than attaining common goals.
This style of organization may also place less focus on developing strong relationships
and cultivating a sense of teamwork, which may hinder the organization's general
efficiency and performance. Employees might feel disconnected and less encouraged to
offer their expertise and contribution to the organization's overall achievement if there
is no strong internal support structure and an atmosphere of teamwork.