Professional Documents
Culture Documents
DMS Tips
DMS Tips
SECTION B
Group decision making faster; best individual outperforms group; may delay decision.
FUNCTIONS OF OUR MIND
1. Analysing
2. Synthesising
3. Valuing
BRIDGE MODAL
1. Define aim/ problem ( mainly analysing )
2. Generate courses/solutions ( Mainly imagining )
3. Choose optimum course/solution ( Mainly valuing )
Cth
What is the meaning of Lateral thinking? Briefly explain and give at least 3 examples of it
Lateral thinking is a problem-solving approach that involves thinking outside the box and
considering unconventional, creative, and unexpected solutions to challenges. Three examples
of lateral thinking include the Nine Dots Puzzle, a bridge crossing puzzle, and innovative product
design. The Nine Dots Puzzle involves connecting nine dots in a 3x3 grid using four straight
lines, while the Bridge Crossing Puzzle involves four people crossing a bridge at different
speeds. The latter involves strategic pairing and multiple trips, while the latter involves
innovative design, such as adding a scent diffuser to a vacuum cleaner, transforming mundane
tasks into sensory experiences.
Apakah maksud pemikiran Lateral? Terangkan secara ringkas dan berikan sekurang-kurangnya
3 contoh daripadanya
Pemikiran lateral ialah pendekatan penyelesaian masalah yang melibatkan pemikiran di luar
kotak dan mempertimbangkan penyelesaian yang tidak konvensional, kreatif dan tidak dijangka
kepada cabaran. Tiga contoh pemikiran sisi termasuk Teka-teki Sembilan Titik, teka-teki
lintasan jambatan dan reka bentuk produk yang inovatif. Teka-teki Sembilan Titik melibatkan
penyambungan sembilan titik dalam grid 3x3 menggunakan empat garis lurus, manakala
Teka-teki Crossing Jambatan melibatkan empat orang melintasi jambatan pada kelajuan yang
berbeza. Yang terakhir melibatkan gandingan strategik dan berbilang perjalanan, manakala
yang kedua melibatkan reka bentuk yang inovatif, seperti menambahkan penyebar bau pada
pembersih vakum, mengubah tugas biasa kepada pengalaman deria.
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5 WHYS
5 whys mean to solve a problem
Here is another example of how to use the 5 Whys, this time in a service environment. or
example, in a restaurant, the symptom is a customer complaining about the waiting time. Many
people fix this by apologizing to customers and ensuring fast food delivery. What is the
problem? What is the root cause of the problem?
Team building plays a crucial role in enhancing decision-making skills within an organization.
Here are five advantages of team building in this context . Firstly , Diverse Perspectives:
Effective team building brings together individuals with diverse backgrounds, experiences, and
expertise.Next , Collaborative Problem Solving. Team building involves solving complex
problems, promoting critical thinking, creativity, and innovation, enabling employees to tackle
real-world challenges effectively.Third, innovation and creativity. Creativity in team building
encourages imaginative thinking, idea sharing, and collaboration, fostering a culture of
innovation that extends beyond sessions and work tasks. Beside that, Improved
communication . Team building activities foster open communication, reduce
misunderstandings, improve conflict resolution, and facilitate smoother project collaboration
among team members. Lastly , Shared Ownership of Decisions: A strong team makes
collective decisions, fostering ownership and accountability among members, leading to
thoughtful decision-making and increased commitment to the chosen course of action.
Cth: mengenal pasti dan menerangkan 5 kelebihan pembinaan pasukan dalam organisasi
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terbuka, mengurangkan salah faham, meningkatkan penyelesaian konflik dan memudahkan
kerjasama projek yang lebih lancar di kalangan ahli pasukan. Akhir sekali , Pemilikan
Keputusan Bersama: Pasukan yang kukuh membuat keputusan kolektif, memupuk pemilikan
dan akauntabiliti di kalangan ahli, yang membawa kepada membuat keputusan yang bijak dan
meningkatkan komitmen terhadap tindakan yang dipilih.
1. To generate ideas -
2. To solve problem
3. To make a solution
4. Stimulating creativity
5. A lot of ideas
Cth 1: what is the meaning of a leader? Explain briefly and give 2 example role of a leader
A leader inspires confidence and drives others to action, leading others to follow and succeed.
the leader – qualities of personality and character;
the situation – partly constant, partly varying;
the group – the followers: their needs and values.
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Komunikasi . Pemimpin memastikan semua orang dimaklumkan dan berhubung. Mereka
berkongsi maklumat, mendengar idea, kebimbangan dan maklum balas ahli pasukan,
memastikan komunikasi yang berkesan dan terbuka di kalangan ahli pasukan.
Penyelesaian masalah . Mereka menganalisis masalah, melibatkan orang yang betul dan
bekerja secara kolaboratif untuk mencari penyelesaian yang mengekalkan kemajuan dan
keharmonian.
John Adair is a renowned leadership theorist who developed the Action-Centered Leadership
Model. According to his model, effective leadership revolves around three core elements known
as the "Three Circles." These three elements are balanced to ensure successful leadership
within a team or organization. While Adair's model primarily emphasizes these three circles,
there are five principles that can be derived from his work. These principles are:
1. Achievement in task . Leader must set clear goals, allocate tasks effectively, and
ensure team success to achieve organizational goals.
2. Maintenance of team . Leaders must pay attention to the dynamics within the team.This
involves building strong relationships among team members and fostering a positive
team culture
3. Individual needs. Addressing team members' individual needs and aspirations is crucial
for motivation and engagement.
4. Balancing 3 circles. Adair's model emphasizes effective leadership by balancing task
achievement, team maintenance, and individual needs.
5. Flexibility and adaptability . Leaders must be flexible and adaptable, adjusting their
approach based on team needs and goals to maintain effectiveness and relevance.
1. Suspend judgment
2. Welcome free-wheeling
3. Strive for quantity
4. Combine and improve
5. Do not edit
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ADVANTAGE OF INDIVIDUAL BRAINSTORMING
FUNCTION OF LEADER
1. To complete a work
1. Creative possibilities
2. Feasible options
3. Three options
4. Alternatives
5. Chosen course of action
A good leader demonstrates effective communication, empathy, and motivation, while a bad
leader lacks these qualities. They value input, foster collaboration, set clear goals, and lead by
example. Good leaders encourage innovation, embrace diverse perspectives, and take
responsibility for successes and failures.
Bad leaders lack essential attributes like communication, arrogance, and empathy, leading to
poor team management and a divisive atmosphere. They may micromanage, blame others for
failures, resist change, and dismiss new ideas, stifling innovation. Their lack of emotional
intelligence can result in low morale and high turnover, hindering productivity, resentment, and
organizational growth.
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CHARASTICS OF A BAD LEADER
Kurang Kemahiran Komunikasi . Pemimpin yang buruk bergelut dengan komunikasi yang
berkesan, membawa kepada salah faham, penurunan produktiviti, kekecewaan dan
menghalang pencapaian objektif.
Kurang Empati. tidak menghiraukan perasaan, kebimbangan dan kesejahteraan ahli pasukan,
yang membawa kepada pemisahan, penurunan motivasi, dan penilaian rendah, memberi kesan
negatif kepada semangat dan kerja berpasukan.
Pengurusan mikro. Pemimpin yang buruk menguruskan mikro, meneliti kerja berpasukan dan
menafikan membuat keputusan, menyekat kreativiti, inovasi dan pertumbuhan profesional,
menyebabkan kemerosotan semangat dan kekurangan kepercayaan.
Pembuatan Keputusan yang Tidak Konsisten. Pemimpin yang jahat sering membuat keputusan
secara tidak konsisten, kadangkala memihak kepada satu pendekatan dan kemudian secara
tiba-tiba beralih kepada yang lain tanpa alasan yang jelas.
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ADVANTAGE AND DISADVANTAGE OF GROUP AND INDIVIDUAL BRAINSTORMING
Group brainstorming offers the advantage of diverse perspectives and collaboration. When
people with different backgrounds, experiences, and viewpoints come together, they can
contribute a wide range of ideas that an individual might not have thought of on their own.
Group settings can foster creativity through the synergy of combining various thoughts, sparking
innovative solutions that might not emerge in solitary brainstorming sessions. Additionally, the
social interaction and immediate feedback in a group can boost motivation and engagement,
leading to a higher likelihood of generating creative ideas. However, group brainstorming also
comes with certain drawbacks. One major disadvantage is the potential for groupthink, where
individuals may suppress their unique ideas to conform to the dominant opinions or avoid
conflict. This can hinder the exploration of unconventional solutions and limit the diversity of
ideas generated. Moreover, group sessions might be influenced by power dynamics, causing
some participants to dominate the discussion while others remain passive. These dynamics can
hinder the free flow of creativity and inhibit the contributions of introverted or shy participants.
in the other hand, individual brainstorming has its own set of advantages. Working alone allows
uninterrupted thinking, generating ideas based on personal insights, benefiting introverted
individuals who may feel overshadowed in group settings.Additionally, individual brainstorming
can be more efficient, as there are no time constraints related to group discussions.
Nevertheless, individual brainstorming also has its limitations. It lacks the richness of diverse
perspectives that group interactions can provide, potentially limiting the range of ideas
generated. Furthermore, without immediate feedback or collaborative input, there's a risk of
getting stuck in a narrow mindset or overlooking potentially valuable ideas.
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dihasilkan. Selain itu, sesi kumpulan mungkin dipengaruhi oleh dinamik kuasa, menyebabkan
sesetengah peserta mendominasi perbincangan manakala yang lain kekal pasif. Dinamik ini
boleh menghalang aliran bebas kreativiti dan menghalang sumbangan peserta yang introvert
atau pemalu. sebaliknya, sumbang saran individu mempunyai kelebihan tersendiri. Bekerja
sendirian membolehkan pemikiran tanpa gangguan, menjana idea berdasarkan pandangan
peribadi, memberi manfaat kepada individu introvert yang mungkin berasa dibayangi dalam
tetapan kumpulan. Selain itu, sumbang saran individu boleh menjadi lebih cekap, kerana tiada
kekangan masa yang berkaitan dengan perbincangan kumpulan. Namun begitu, sumbang
saran individu juga mempunyai batasannya. Ia tidak mempunyai kekayaan pelbagai perspektif
yang boleh disediakan oleh interaksi kumpulan, yang berpotensi mengehadkan julat idea yang
dijana. Tambahan pula, tanpa maklum balas segera atau input kerjasama, terdapat risiko
terperangkap dalam pemikiran sempit atau mengabaikan idea yang berpotensi berharga.
Describe in detail with examples of SIX (8) factors that make Hugo Chavez, Ine
pressenior Venezuela the most important leader in the 21st century
Hugo Chávez, the former President of Venezuela, undoubtedly left a significant impact on the
21st century. His leadership style, policies, and influence not only shaped Venezuela but also
had far-reaching implications internationally. Here are eight factors that contribute to his status
as an important leader in the 21st century, along with examples to illustrate each factor:
3. **Resource Nationalism:**
Chávez capitalized on Venezuela's vast oil reserves to assert the country's sovereignty over its
natural resources. He nationalized key industries, including oil, to regain control over the
nation's wealth. The nationalization of the oil industry through the creation of Petróleos de
Venezuela (PDVSA) allowed the government to have a larger share of oil revenues, which were
then used to fund social programs.
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4. **Anti-Imperialist Stance:**
Chávez was a vocal critic of U.S. foreign policy and what he saw as American imperialism. He
aligned himself with other anti-American leaders and governments, forming alliances with
countries like Cuba and Iran. His opposition to the United States resonated with many in the
global south who saw him as a symbol of resistance against perceived Western dominance.
6. **International Influence:**
Chávez's influence extended beyond Venezuela's borders. He used Venezuela's oil wealth to
support other leftist governments in Latin America and beyond, offering them financial
assistance and energy resources. This influence was exemplified by Venezuela's role in the
creation of the Bolivarian Alliance for the Peoples of Our America (ALBA) and its support for
countries like Nicaragua and Bolivia.
It's important to note that Hugo Chávez's leadership and legacy are highly debated and
polarizing. While he garnered significant support for his efforts to address social inequality and
challenge Western dominance, his methods and the consequences of his policies remain
subjects of criticism and scrutiny.
Hugo Chávez, bekas Presiden Venezuela, sudah pasti meninggalkan kesan yang ketara pada
abad ke-21. Gaya kepimpinan, dasar dan pengaruhnya bukan sahaja membentuk Venezuela
tetapi juga mempunyai implikasi yang meluas di peringkat antarabangsa. Berikut adalah lapan
faktor yang menyumbang kepada statusnya sebagai pemimpin penting pada abad ke-21,
bersama-sama dengan contoh untuk menggambarkan setiap faktor:
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1. **Gaya Kepimpinan Populis:**
Hugo Chávez terkenal dengan gaya kepimpinannya yang berkarisma dan populis. Dia
berhubung dengan orang ramai dengan menangani rungutan mereka dan menjanjikan
perubahan radikal. Dia sering menggunakan rayuan emosi dan retorik untuk mengumpulkan
sokongan, yang bergema dengan ramai rakyat Venezuela yang merasa terpinggir oleh elit
politik. Sebagai contoh, Chávez kerap menggunakan rancangan televisyennya "Aló Presidente"
membolehkannya berkomunikasi secara langsung dengan orang ramai, memupuk rasa
keakraban dan hubungan.
3. **Nasionalisme Sumber:**
Chavez memanfaatkan rizab minyak Venezuela yang luas untuk menegaskan kedaulatan
negara ke atas sumber aslinya. Dia menasionalisasikan industri utama, termasuk minyak, untuk
mendapatkan semula kawalan ke atas kekayaan negara. Nasionalisasi industri minyak melalui
penciptaan Petróleos de Venezuela (PDVSA) membolehkan kerajaan mempunyai bahagian
yang lebih besar daripada hasil minyak, yang kemudiannya digunakan untuk membiayai
program sosial.
4. **Pendirian Anti-Imperialis:**
Chávez adalah pengkritik yang lantang terhadap dasar luar AS dan apa yang dilihatnya sebagai
imperialisme Amerika. Dia menyelaraskan dirinya dengan pemimpin dan kerajaan anti-Amerika
yang lain, membentuk pakatan dengan negara-negara seperti Cuba dan Iran. Penentangannya
terhadap Amerika Syarikat bergema dengan ramai orang di selatan global yang melihatnya
sebagai simbol penentangan terhadap dominasi Barat yang dianggap.
6. **Pengaruh Antarabangsa:**
Pengaruh Chavez melangkaui sempadan Venezuela. Dia menggunakan kekayaan minyak
Venezuela untuk menyokong kerajaan kiri lain di Amerika Latin dan seterusnya, menawarkan
bantuan kewangan dan sumber tenaga kepada mereka. Pengaruh ini ditunjukkan oleh peranan
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Venezuela dalam penciptaan Perikatan Bolivarian untuk Rakyat Amerika Kita (ALBA) dan
sokongannya terhadap negara seperti Nicaragua dan Bolivia.
4. **Regional Diplomacy:** Chávez was a vocal advocate for regional integration and
cooperation among Latin American countries. He played a role in creating organizations like
ALBA (Bolivarian Alliance for the Peoples of Our America) and supported initiatives to counter
U.S. influence in the region.
5. **Reduced Poverty and Inequality:** Through his social programs and economic policies,
Chávez managed to significantly reduce poverty and inequality in Venezuela. This was achieved
by redirecting oil revenues towards the welfare of the people and implementing land reforms to
benefit marginalized communities.
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Remember, while these achievements are noted, Hugo Chávez's legacy is also subject to
various perspectives and criticisms, particularly regarding the long-term economic stability of
Venezuela and the concentration of power during his leadership.
Sudah tentu, berikut adalah lima pencapaian penting Hugo Chávez sebagai pemimpin:
1. **Program Sosial (Misi):** Chávez melaksanakan satu siri program sosial yang dikenali
sebagai "misi" yang bertujuan untuk menangani isu kemiskinan, penjagaan kesihatan dan
pendidikan di Venezuela. Program-program ini menyediakan penjagaan kesihatan, pendidikan
dan bantuan makanan percuma kepada berjuta-juta rakyat Venezuela, dengan ketara
meningkatkan kualiti hidup mereka.
4. **Diplomasi Serantau:** Chávez adalah seorang peguam bela yang lantang untuk integrasi
dan kerjasama serantau di kalangan negara-negara Amerika Latin. Beliau memainkan peranan
dalam mewujudkan organisasi seperti ALBA (Bolivarian Alliance for the Peoples of Our
America) dan menyokong inisiatif untuk menentang pengaruh A.S. di rantau ini.
Ingat, walaupun pencapaian ini dicatat, legasi Hugo Chávez juga tertakluk kepada pelbagai
perspektif dan kritikan, khususnya mengenai kestabilan ekonomi jangka panjang Venezuela dan
penumpuan kuasa semasa kepemimpinannya.
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