This document discusses evaluating knowledge management and sharing knowledge. It outlines a 4 phase process for evaluating KM that includes questions to consider, the focus of measurement and evaluation, and selection of methods. It also lists 10 reasons to share knowledge such as helping growth, motivation, and limiting skill gaps. Additionally, it provides 5 benefits of knowledge sharing within an organization like making experiences reusable, enabling better decisions, stimulating innovation, improving customer delivery, and reducing loss of know-how.
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Original Title
Module 4 Identifying, Capturing, Evaluating, Retrieving and Sharing knowledge
This document discusses evaluating knowledge management and sharing knowledge. It outlines a 4 phase process for evaluating KM that includes questions to consider, the focus of measurement and evaluation, and selection of methods. It also lists 10 reasons to share knowledge such as helping growth, motivation, and limiting skill gaps. Additionally, it provides 5 benefits of knowledge sharing within an organization like making experiences reusable, enabling better decisions, stimulating innovation, improving customer delivery, and reducing loss of know-how.
This document discusses evaluating knowledge management and sharing knowledge. It outlines a 4 phase process for evaluating KM that includes questions to consider, the focus of measurement and evaluation, and selection of methods. It also lists 10 reasons to share knowledge such as helping growth, motivation, and limiting skill gaps. Additionally, it provides 5 benefits of knowledge sharing within an organization like making experiences reusable, enabling better decisions, stimulating innovation, improving customer delivery, and reducing loss of know-how.
knowledge Evaluating the KM Phase 1: Questions to consider at the start 1. Is it important to formally monitor and evaluate the impact or not? 2. To monetize or not? 3. What is the main purpose of the impact assessment? 4. Who is the owner? Who judges? 5. Who is involved in the design process? Phase 2: Focus of the M&E 6. What kind of change processes are we measuring? 7. Do we measure all the way down? 8. Which indicators do we use? What can we measure? What do we assess? Phase 3: Selection of methods 9. Do we use retrospective techniques or baseline studies? 10. What mix of methods is appropriate? Phase 4: Presenting and learning from the results 11. How are we going to present the results? 12. How are we going to read the assessment? Knowledge Sharing 10 Reasons To Share Knowledge
1. It helps you grow 6. Future leaders discovery
2. It helps you stay motivated 7. Limiting the skill gap
3. Getting top talent access 8. Team cementing and silo breaking
4. Recognition 9. Sense of purpose
5. Generating new ideas 10. Operational efficiency
5 Benefits of Knowledge Sharing within an Organization
1. Make the organization’s best problem-solving experiences